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The shower was also very comfortable to use. The convenience store inside the Hotel is well stocked! There’s also a great selection of Disney goods! Nothing to complain about. The staff were polite, and check-in/out was smooth. However… the Shuttle Service from Disney Resort bac

Among Universal Studios Japan's official Hotels, this is undoubtedly top-class. As visitors from Shikoku who frequently stay overnight here due to our annual pass (now in its 11th year with over 100 stays), we still believe this Hotel is the best choice. Everything you could w

We stayed at the First Resort for a Multiple Night Stay to celebrate my granddaughter's second birthday and visited Disneyland. We had dinner at the Hotel and they also prepared a birthday cake for us. We are satisfied with the courteous and friendly service of the Hotel staff. M

I also found their strong commitment to reducing food waste very interesting. I loved the croquettes made by repurposing nikujaga. They cleared dishes promptly, and overall everything was very well attended to—I truly appreciated it. It was a wonderful stay. Thank you for taking

The breakfast and bath were wonderful, but the spacious and comfortable MUJI Room made the stay exceptional. Additionally, enjoying MUJI's Boule de Neige, Banana Pound Cake, and Shrimp Bisque with an illy espresso machine turned into a luxurious late-night snack. Although I wasn’

Using the dedicated Shuttle Service from DisneySea, we were greeted with a smile by the courteous driver. The front desk and lobby staff truly lived up to the reputation of a first-class Hotel, making us feel delighted. The lobby was beautifully decorated with a Christmas tree

The Hotel staff even prepared seats for my daughters' Disney plush toys, showing exceptional hospitality! In the afternoon, we also used the lounge where popcorn and chocolates were provided for the kids while adults enjoyed coffee at leisure—it made our last day truly perfect

The view from the terrace was amazing both at night and in the morning, which was very impressive. Since we walked a lot, the foot massager was very useful. Along with the spacious view bath in the room, it really helped relieve our fatigue and was very relaxing. The presence of

The staff who helped with luggage storage and guided us in the elevator hall were excellent—polite, hospitable, and made our stay very comfortable. One downside might be having four different breakfast venues to choose from—it’s hard to decide (lol). Great location as well; I

I was very satisfied with the spacious Room. The bathroom was separate, allowing me to relax. I apologize for not noticing the bath towels in the back and asking for one to be brought. The breakfast buffet had a great variety and was enjoyable. The rice balls were nice! The

The Hotel is also very clean, and the seafood rice bowl at breakfast is something you rarely find elsewhere. The staff were always smiling, and I’d definitely like to stay here again for my next concert. Tokyo Disneyland is also within about 30 minutes, which is great for familie

We stayed here to celebrate an 80th birthday. We booked four Club Floor Rooms and stayed with seven family members. As a celebration gift from the Hotel, we received surprise presents—sparkling wine, honey hand cream, and an adorable bear-shaped towel—which we truly appreciated

Depending on the Room, you can see Tokyo Skytree straight ahead—an excellent view. As expected from an Okura-affiliated Hotel, the interiors are luxurious. The entrance and elevator hall also feel very upscale, with natural stone tiles and a large atrium—truly a lavish space. -

We visit once a year. Both my spouse and I love everything about Akao: the location, all ocean-view rooms, the nostalgic Showa-era interior, the open-air Onsen, the delicious buffet featuring plenty of seasonal local ingredients, and the warm hospitality of the staff! After e

We stayed in a Yokohama Floor Bay View Room on a high floor, and the view was wonderful—we could see both the ocean and the Ferris wheel. The Room was spacious, and it was very convenient that the bathroom had a separate bathtub and shower booth. The shampoo, conditioner, and b

The cleaning was thorough, and the Room was spacious and very easy to use. All of the staff were kind and courteous as well. I shipped my luggage from the Hotel, and the staff member who assisted me was very attentive, which made me feel at ease. I would love to stay again if I h

It’s a wonderful Hotel. It feels like great value. For this price, the Room, the luxurious dinner, and the service were all excellent. At the breakfast buffet, I enjoyed fresh vegetables and fruit, as well as soup and bread, warabi mochi, and mizu manju. The bath also had a washi

We were also able to use the Sky Bath and enjoy complimentary items from the refrigerator. A gentle aroma drifted through the building and our Room, which felt wonderful and truly relaxing. The furnishings were chic and unified in calm tones, and even the glassware was lovely.

The Christmas spirit inside the Hotel was filled with joyful singing, objects, and decorations, which was wonderful. The Room was beautifully prepared, and the Hotel was clean. The delicious food from the morning was plentiful and satisfying, making it a great start to participat