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We stayed at the First Resort for a Multiple Night Stay to celebrate my granddaughter's second birthday and visited Disneyland. We had dinner at the Hotel and they also prepared a birthday cake for us. We are satisfied with the courteous and friendly service of the Hotel staff. M

Among Universal Studios Japan's official Hotels, this is undoubtedly top-class. As visitors from Shikoku who frequently stay overnight here due to our annual pass (now in its 11th year with over 100 stays), we still believe this Hotel is the best choice. Everything you could w

The separate bath and toilet with a bathtub, as well as the ability to purchase a passport, were deciding factors for my stay. Upon entering the Hotel, I was greeted by an indescribably pleasant scent and an open atrium filled with a sense of spaciousness—a truly extraordinary

The Christmas spirit inside the Hotel was filled with joyful singing, objects, and decorations, which was wonderful. The Room was beautifully prepared, and the Hotel was clean. The delicious food from the morning was plentiful and satisfying, making it a great start to participat

The Hotel staff even prepared seats for my daughters' Disney plush toys, showing exceptional hospitality! In the afternoon, we also used the lounge where popcorn and chocolates were provided for the kids while adults enjoyed coffee at leisure—it made our last day truly perfect

The view from the terrace was amazing both at night and in the morning, which was very impressive. Since we walked a lot, the foot massager was very useful. Along with the spacious view bath in the room, it really helped relieve our fatigue and was very relaxing. The presence of

The Hotel is also very clean, and the seafood rice bowl at breakfast is something you rarely find elsewhere. The staff were always smiling, and I’d definitely like to stay here again for my next concert. Tokyo Disneyland is also within about 30 minutes, which is great for familie

It was a new, stylish Hotel. The Room was comfortable and easy to relax in. Both dinner and breakfast were buffet-style, with high-quality ingredients and a wide variety of dishes—I was very satisfied! In particular, the morning croissants and an-butter croissants were as delicio

Last year was for a family trip, and this time for business, but the hotel was just as exceptional. The breathtaking view of Kagoshima City and Sakurajima from the hilltop location, the spacious lobby, the courteous front desk staff of this luxury hotel, the room's size and imp

We were also able to use the Sky Bath and enjoy complimentary items from the refrigerator. A gentle aroma drifted through the building and our Room, which felt wonderful and truly relaxing. The furnishings were chic and unified in calm tones, and even the glassware was lovely.

First, I was amazed by the extensive selection of champagne and wine. In addition to Taittinger champagne, there was another type available, as well as rosé and white sparkling wines. The red wine selection included options like Lagrange's second label, New Zealand's Osawa Sauvig

It’s a wonderful Hotel. It feels like great value. For this price, the Room, the luxurious dinner, and the service were all excellent. At the breakfast buffet, I enjoyed fresh vegetables and fruit, as well as soup and bread, warabi mochi, and mizu manju. The bath also had a washi

I stayed at the property to celebrate a birthday. The service from the staff, as well as the room, club lounge, and bar lounge, were all excellent spaces where I could relax and enjoy. During cocktail time, I used the bar lounge and was given a "Happy Birthday" plate along wi

The shower room includes a bathtub and washing area, equipped with a ReFa showerhead and KNOLL shampoo & conditioner for comfort. Skincare products by POLA and other amenities are fully provided, leaving nothing to be desired. A wonderful hotel I would love to stay at again.

On top of that, the chilled sweet red bean dessert and elderflower jelly were outstanding. It was also a pleasure to stop by the Hotel’s guest-only lounge during sightseeing for tea and sweets—and they were genuinely delicious, not an afterthought. Overall, everything felt spac

The service was elegant yet warm, always prioritizing guests' needs above all else. Experiencing true excellence made it an incredibly satisfying day for both my friend and me. I left thinking that I absolutely want to find an opportunity to return here again within the year!

The Room was clean and spacious, and we could see cherry blossoms along the river, making our stay very comfortable and satisfying. The bedside light wasn’t working due to a malfunction, but they kindly moved us to an equivalent Room. Whenever I have business in Tokyo, I woul

Thanks to your efforts, we were able to enjoy an even more memorable hotel stay. I was also very impressed by the staff's response and the hotel's dedication to its guests. The quality, cleanliness, and functionality of the room were excellent, and I am extremely satisfied. I wi

The luxurious wood-grain interior, the spaciousness of the Room, the Airweave bed, the separate bath and shower area, the Nespresso coffee, and the colorful and delicious Western-style breakfast buffet were all comfortable. Although we stayed at a discounted rate for a short stay

The amenities were excellent; there was even complimentary bath salt as a welcome gift—a thoughtful touch! The interior design featured modern Japanese-inspired decor with stylish furniture and fixtures. Storage space for luggage was more than sufficient. Drinks like water, tea,