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We stayed at the First Resort for a Multiple Night Stay to celebrate my granddaughter's second birthday and visited Disneyland. We had dinner at the Hotel and they also prepared a birthday cake for us. We are satisfied with the courteous and friendly service of the Hotel staff. M

The separate bath and toilet with a bathtub, as well as the ability to purchase a passport, were deciding factors for my stay. Upon entering the Hotel, I was greeted by an indescribably pleasant scent and an open atrium filled with a sense of spaciousness—a truly extraordinary

Among Universal Studios Japan's official Hotels, this is undoubtedly top-class. As visitors from Shikoku who frequently stay overnight here due to our annual pass (now in its 11th year with over 100 stays), we still believe this Hotel is the best choice. Everything you could w

We stayed in a Yokohama Floor Bay View Room on a high floor, and the view was wonderful—we could see both the ocean and the Ferris wheel. The Room was spacious, and it was very convenient that the bathroom had a separate bathtub and shower booth. The shampoo, conditioner, and b

Upon arrival, the setting sun created a beautiful view. Amenities can be picked up on the lobby floor, but the room's facilities are well-equipped, including a comfortable sofa and table. You can also enjoy watching YouTube on the TV while relaxing on the large bed. The 6th floor

The view from the terrace was amazing both at night and in the morning, which was very impressive. Since we walked a lot, the foot massager was very useful. Along with the spacious view bath in the room, it really helped relieve our fatigue and was very relaxing. The presence of

The Hotel staff even prepared seats for my daughters' Disney plush toys, showing exceptional hospitality! In the afternoon, we also used the lounge where popcorn and chocolates were provided for the kids while adults enjoyed coffee at leisure—it made our last day truly perfect

I also found their strong commitment to reducing food waste very interesting. I loved the croquettes made by repurposing nikujaga. They cleared dishes promptly, and overall everything was very well attended to—I truly appreciated it. It was a wonderful stay. Thank you for taking

The staff who helped with luggage storage and guided us in the elevator hall were excellent—polite, hospitable, and made our stay very comfortable. One downside might be having four different breakfast venues to choose from—it’s hard to decide (lol). Great location as well; I

The consistently reliable service at each Hotel is a real plus, and I can stay with peace of mind anywhere. For this stay, I made a Reservation for the Millennial Double in the Annex Tower that I’d been curious about, and it exceeded my expectations. The large window offered a g

The luxury of the Room, the delicious food in the lounge, and the drink buffet impressed my friend on their birthday, creating a truly wonderful memory! The unchanging smiles of the front desk and lounge staff made me glad to be able to come again, and I look forward to the next

The Christmas spirit inside the Hotel was filled with joyful singing, objects, and decorations, which was wonderful. The Room was beautifully prepared, and the Hotel was clean. The delicious food from the morning was plentiful and satisfying, making it a great start to participat

This is my fourth visit. Thank you to all the Kahala Resort staff who always warmly welcome us with a "Welcome back" at the entrance. I use it once a year to heal the fatigue of daily life. This time, we used it to celebrate our wedding anniversary and our son's birthday, a

The moment we stepped out of the elevator, our excitement was at its peak! As soon as we entered the Room, the kids were thrilled. Choosing a Sesame Street Room was absolutely the right decision. The amenities were adorable, and there were even gifts waiting for us. On top of tha

Thanks to your efforts, we were able to enjoy an even more memorable hotel stay. I was also very impressed by the staff's response and the hotel's dedication to its guests. The quality, cleanliness, and functionality of the room were excellent, and I am extremely satisfied. I wi

Thank you very much for your hospitality. This was my first stay, and the location was very convenient with easy access from the station. Not only the Hotel overall, but also the Room was kept clean and comfortable. Above all, every member of the staff was friendly and treate

We were also able to use the Sky Bath and enjoy complimentary items from the refrigerator. A gentle aroma drifted through the building and our Room, which felt wonderful and truly relaxing. The furnishings were chic and unified in calm tones, and even the glassware was lovely.