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We stayed at the First Resort for a Multiple Night Stay to celebrate my granddaughter's second birthday and visited Disneyland. We had dinner at the Hotel and they also prepared a birthday cake for us. We are satisfied with the courteous and friendly service of the Hotel staff. M

The separate bath and toilet with a bathtub, as well as the ability to purchase a passport, were deciding factors for my stay. Upon entering the Hotel, I was greeted by an indescribably pleasant scent and an open atrium filled with a sense of spaciousness—a truly extraordinary

Among Universal Studios Japan's official Hotels, this is undoubtedly top-class. As visitors from Shikoku who frequently stay overnight here due to our annual pass (now in its 11th year with over 100 stays), we still believe this Hotel is the best choice. Everything you could w

We stayed in a Yokohama Floor Bay View Room on a high floor, and the view was wonderful—we could see both the ocean and the Ferris wheel. The Room was spacious, and it was very convenient that the bathroom had a separate bathtub and shower booth. The shampoo, conditioner, and b

The Hotel staff even prepared seats for my daughters' Disney plush toys, showing exceptional hospitality! In the afternoon, we also used the lounge where popcorn and chocolates were provided for the kids while adults enjoyed coffee at leisure—it made our last day truly perfect

The Christmas spirit inside the Hotel was filled with joyful singing, objects, and decorations, which was wonderful. The Room was beautifully prepared, and the Hotel was clean. The delicious food from the morning was plentiful and satisfying, making it a great start to participat

Upon arrival, the setting sun created a beautiful view. Amenities can be picked up on the lobby floor, but the room's facilities are well-equipped, including a comfortable sofa and table. You can also enjoy watching YouTube on the TV while relaxing on the large bed. The 6th floor

The service was elegant yet warm, always prioritizing guests' needs above all else. Experiencing true excellence made it an incredibly satisfying day for both my friend and me. I left thinking that I absolutely want to find an opportunity to return here again within the year!

The staff who helped with luggage storage and guided us in the elevator hall were excellent—polite, hospitable, and made our stay very comfortable. One downside might be having four different breakfast venues to choose from—it’s hard to decide (lol). Great location as well; I

Thank you very much for your hospitality. This was my first stay, and the location was very convenient with easy access from the station. Not only the Hotel overall, but also the Room was kept clean and comfortable. Above all, every member of the staff was friendly and treate

This is my fourth visit. Thank you to all the Kahala Resort staff who always warmly welcome us with a "Welcome back" at the entrance. I use it once a year to heal the fatigue of daily life. This time, we used it to celebrate our wedding anniversary and our son's birthday, a

The view from the window was amazing, and both the Room and bathroom were spacious and comfortable. It was quiet with no noise from the hallway, so I could truly relax. Breakfast was also excellent—there was a wide variety of options and everything tasted great. They even had spa

The luxury of the Room, the delicious food in the lounge, and the drink buffet impressed my friend on their birthday, creating a truly wonderful memory! The unchanging smiles of the front desk and lounge staff made me glad to be able to come again, and I look forward to the next

The Room was well-prepared, spacious, fully equipped with amenities, had a great view, and the location was excellent. The Hiroshima Bus Center, where direct airport limousines arrive and depart, as well as shopping (SOGO) and numerous restaurants, were all within walking distanc

I stayed at the property to celebrate a birthday. The service from the staff, as well as the room, club lounge, and bar lounge, were all excellent spaces where I could relax and enjoy. During cocktail time, I used the bar lounge and was given a "Happy Birthday" plate along wi

I chose a hotel with a shuttle bus to Disney, and it was a great decision! The convenience was excellent, with lounge snacks and drink service, direct access to the station, and a convenience store nearby. The breakfast buffet was also good, with freshly squeezed orange juice

It was a new, stylish Hotel. The Room was comfortable and easy to relax in. Both dinner and breakfast were buffet-style, with high-quality ingredients and a wide variety of dishes—I was very satisfied! In particular, the morning croissants and an-butter croissants were as delicio