Seluruh negara × Penilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun - 90Halaman

This was my first stay at this Hotel. The front desk staff were very pleasant, and check-in was smooth and comfortable. The Room was very clean, and the bathroom and toilet were thoroughly cleaned. The amenities included ReFa items—the shower head and hair dryer were also ReFa—which was a real treat for women. It was also very quiet, so I could relax and take my time. I would definitely like to stay here again.

The weather wasn’t great, but the view from the window was wonderful, and I had a comfortable stay. The meals looked beautiful and tasted great, and I really enjoyed them. I was surprised by the afternoon-tea-style presentation. Towels are provided at the Onsen, so you can go without bringing anything. You can wear the samue anywhere in the building, which makes it very relaxing. The samue is comfortable to wear, and it has pockets so you can carry your phone with you.

I stayed here once a few years ago, and this time we stayed with my mother-in-law. She was delighted with everything—the meals, the sunset view, the Room, the Onsen, the amenities, and the service. Thank you very much. My daughter mentioned that the hair dryer in the Room had weak airflow and it took a long time to dry her hair; she said she would have preferred a dryer like the ones in the large public bath.

We stayed for one night in a top-floor room. The windows offered a full ocean view, and we could see both the sunrise and Mt. Fuji. The open-air bath also had views of the ocean and Mt. Fuji—it was wonderful. The staff were very kind, and we found a hotel we want to keep coming back to for years to come!

I’ve stayed in the Standard Twin before, but this was my first time in the Deluxe Twin. I was able to relax in the spacious, large bathtub. The room was also nice and roomy, but I had to check out early and couldn’t have breakfast, which was disappointing. The card indicating where the hair dryer is located was small and hard to notice. It’s very convenient with a convenience store nearby inside the station and the airport bus stop right in front of the hotel. I will stay again.

Three years ago, my wife and I stayed here and made wonderful memories, so this time we stayed with six people: my son-in-law’s parents (who live in Shanghai), my daughter and her husband, and my wife and me. Everyone was very happy with the stay.

I chose this Hotel because it offers excellent access within walking distance to the Shinkansen, Hankyu Railway, and the Midosuji subway line. The cleaning was thorough, and both the building and the Room were spotless. There are three elevators, so there was no waiting time. It perfectly matched my criteria when choosing a Hotel. I would like to stay here again when I visit Osaka.

With its convenient location right by the East Exit of Kitakami Station, I stayed on the top (9th) floor this time. The room was new and clean, spacious for a single, and well designed with an easy-to-use desk and chair and a thoughtfully planned layout. The Hotel also offers welcome drinks, a choice of amenities, and a large public bath, making the stay comfortable overall. Laundry Facilities are available on both the 2nd and 6th floors; it was convenient to check machine availability from the room, and the PIN-code system was helpful as well. On the other hand, they can be fully occupied during peak times, and it would be even more convenient if cashless payment were available. This time I chose a Plan with dinner and breakfast included. Since there aren’t many restaurants within walking distance around Kitakami Station’s East Exit area, choosing dinner included was definitely the right call. Being able to have all meals within the Hotel is a major advantage. Breakfast featured items such as Kitakami natto, roast beef, and BALMUDA toasters, and the overall atmosphere and quality were good. However, yogurt had run out by around 7:30 a.m., and I felt that adding more variety to the side dishes and improving the color balance of the salad selection would make it even better. While there are some minor areas for improvement, overall it was a very satisfying stay including the room, large public bath, in-house Facilities, and meals. If I have another chance to stay near Kitakami Station, I would like to use this Hotel again.

This was my first trip to Iwate, and I stayed here. It was close to the station, very clean, and I was extremely satisfied. I was impressed by how delicious the honey served at breakfast was. The staff greeted me with warm smiles—thank you very much. I would definitely like to stay again next time.

Last time, we stayed in January of last year. Even in the freezing cold, having a BBQ while sitting under the kotatsu on the balcony was so much fun. This time, we returned at the end of summer with our senior dog. It was the best season, and we fully enjoyed the black-water Onsen both indoors and in the large public bath. The staff’s greetings as we passed by, their willingness to help when we needed it, and the front desk team’s smiles and efficient guidance were even more pleasant than before. The thorough cleanliness may also be thanks to considerate guests… Wherever you go, you can truly feel how comfortable it is. This Accommodation keeps evolving for the better every day, and we’re already looking forward to our next visit.

Although it’s a day-use stay, you can stay for a long time, so the price is about the same as an internet café, but it’s far more relaxing. It’s clean and quiet. The front desk can get crowded when check-in times overlap, but the Room is quiet and comfortable with calm interior decor. I will use it again when I need to focus on studying or working. Thank you very much.

I think it’s wonderful that you improved based on the previous Review, and the Wi‑Fi worked perfectly even in the basement. The meals had also improved. I was touched by the surprise birthday gift. I’d like to visit again for a special occasion. It was a shame that the bath water temperature was on the low side and took quite a while to warm up.

We stayed here to celebrate a birthday. The sashimi came with daikon carved into a crane, and there was also sekihan (red rice). Everything looked beautiful and tasted great, leaving both our stomachs and hearts full. All of the staff were wonderful and very considerate, which made our time here truly enjoyable. Thank you very much.

It was a truly wonderful hotel. Around the day before our stay, they called not only to confirm our reservation but also to ask in advance about various details, and their hospitality was outstanding. The sauna and pool were great, and the breakfast was thoughtfully prepared—so cute and lovely. The glasses in the room were so adorable that I ended up buying some! It’s a fantastic hotel, and all of the staff were kind and wonderful. If we have a car next time, it’s definitely a place we’d love to stay at again for an extended visit.

The sunset was breathtaking and truly moving. The food was delicious, and I was amazed by the variety of sashimi. It was a shame that the sea couldn’t be seen from the bath, but all of the staff were kind, and I really appreciated it.

I have been staying at Comfort Hotel Hiroshima Otemachi for over 20 years. The room was kept very clean, the breakfast was just right, and I was able to relax. I would like to stay here again during the Flower Festival next year.

It was a pleasant building and Hotel with new Facilities. However, since we chose a small 15 m² Room, it was unavoidable, but as two people in a twin Room there was hardly any space to pass each other. Next time, I will choose the Room more carefully. Also, due to the layout, it seemed the only way to turn the entrance light on and off was to climb onto the bed and use the switch on the headboard, which might be difficult for elderly guests.

It was close to Ikebukuro Station, and being directly connected to the station meant we didn’t have to worry about the heat while getting around. The Room was just the right size for two people, and the sofa and luggage space were convenient, so we had a comfortable stay. Breakfast was a Japanese buffet where you could choose a main dish, and side dishes were served in small bowls you could pick up yourself, which felt clean and satisfying. We will definitely stay again.

The room was bright, and both the open-air bath and indoor bath were fed directly from the hot spring source, making them wonderful. It rained that day so we couldn’t go sightseeing, but we were able to relax in the room, and we were very satisfied with the meals. The staff were also very attentive—overall a great place to stay. One small point: the area around the sink was quite narrow with nowhere to place toiletries or makeup items we brought, and it would be helpful to have a tabletop makeup mirror or a small stand nearby.

We stayed here to celebrate my mother’s full recovery from illness. Even though it was a last-minute request, you kindly arranged flowers for us and even gave us a special gift. Thanks to your exceptional hospitality, we had a truly wonderful time.