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The service and hospitality were excellent. The front desk staff provided courteous assistance, including detailed explanations about the amusement facilities, which was very satisfying. However, due to an air conditioning malfunction on the 3rd floor where the front desk and dining facility are located, we had to take our breakfast to-go and eat in our Room. It was disappointing as we were looking forward to enjoying a leisurely time at the drink bar. The Room was clean and comfortable.

I stayed for two nights for my son's entrance exam. The front desk staff was very kind and supportive, which was very reassuring. The restaurant was under construction, so breakfast was a bento box, but it was nice to be able to choose from Japanese, Western, and curry options. I would like to stay again if I have the opportunity.

Considering the price, it feels like an exceptional deal. You may notice that the Facility is a bit old and amenities are somewhat limited, but it is within an acceptable range.

Stayed on a weekday before the Obon holiday in August with the most affordable plan for 4 people. Despite some initial concerns, it was excellent value for money and an incredibly satisfying stay. The room was about 12 tatami mats in size, with a spacious hallway entrance and a wide sitting area by the window overlooking trees, comfortably seating four people. The bathroom had two sinks, and while there was a toilet in the room, there were also toilets located throughout the hallways and other areas. The bath was spacious with slightly sulfur-scented Onsen water that left my skin feeling smooth. Meals were served at tables in a large tatami-floored dining area. There was a menu provided along with explanations from staff members. While not extravagant, the dishes were creative and deliciously satisfying. For those wanting more luxurious options like beef or crab dishes, upgrading to another plan might be better suited. Tea and water were self-serve but made using tea leaves rather than tea bags, which made it taste better; even the water itself tasted great! After check-in, our luggage was carried to our room by staff who were kind and attentive throughout our stay. The building itself is impressive yet simple in design—clean with quick elevator access—and we enjoyed relaxing without any crowds at the baths or elsewhere around the Ryokan grounds. The road leading to this Ryokan wasn’t narrow either! One thing to note: they provide yukata robes but only one Onsen towel besides bath towels; so bringing your own pajamas or face towels might be helpful (especially if you find sleeping in yukata uncomfortable like I do). Would love to visit again!

I visited “Haretara Iine” on a friend’s recommendation. It had a warm, homey atmosphere, and the owner and staff were cheerful and friendly, taking the time to speak with each guest. The meals were excellent, with plenty of local vegetables—beautifully presented and delicious. The bath was spacious as well, and it really helped me relax. Thank you very much.

Stayed at a reasonable price. The staff were friendly and provided attentive service. The room was clean and comfortable. Meals were delicious and served in a semi-private dining area. The open-air bath had excellent water quality. I would love to stay again if I have the chance.

This is a classic, old-fashioned Business Hotel, but the price is reasonable and the Room is clean, so there’s nothing to complain about. It was also great that it’s close to the station.

Although I arrived late at night, the front desk staff greeted me with a smile, which made me feel at ease. The Room was spacious, and the in-room amenities included thoughtful touches such as a cart for placing small items. I had a comfortable stay and would like to use this hotel again.

I stayed for one night on my trip to Hakodate! It was convenient with a streetcar stop nearby. The bath was a bit hot, but it was great. All the staff were kind, which made the trip even more enjoyable. Thank you very much. I’d love to stay again.

Dinner offered a wide variety of dishes, all very delicious, and we were completely satisfied. I only wished the tempura had been served freshly made, but it was still tasty and satisfying. Breakfast was a healthy Japanese-style meal with many small side dishes that went perfectly with rice, and I was happy to be able to have three extra bowls of rice. The private bath was a bit hot, but we could adjust the temperature. The large public bath was also clean, and we were able to relax in the Onsen. The waterfall shower is right in front of you, and they even provide coins for it—excellent. The balance of food, price, and overall satisfaction was very good. We also received discounted ski tickets, which made our ski experience great value as well. They are flexible with breakfast times for hikers and can accommodate bento lunches too, which I found very convenient. I would like to stay again. Thank you very much.

With a location right in front of Mt. Fuji, opening the curtains in the Room revealed a perfect view of Lake Kawaguchi and Mt. Fuji. A small wooden deck with a wooden table and chairs allowed for an amazing coffee experience while enjoying the view of Mt. Fuji. This scenery at this price is incredibly cost-effective. The Room was spacious and very satisfying. I will definitely return!

I stayed here during the Obon holidays and truly had a wonderfully relaxing time. Not only were the hearty, delicious dinner and breakfast excellent, but the rooftop views were stunning both morning and night, and the Onsen was incredibly soothing. All of the staff were very kind, and I could really feel the Ryokan’s thoughtful hospitality. I would love to stay again. Thank you for an amazing holiday!

This condominium offered by far the most comfortable stay I’ve experienced. It had everything you could possibly need. The female staff member was also very friendly and welcoming, which made us feel at ease. The only downsides were that the parking lot was a bit difficult to use and it was farther from downtown than expected. Even so, I’d likely make a Reservation again.

I had a very comfortable stay. The amenities were well stocked, which was great. I would like to stay here again.

I used this property for a business trip. Since Hotel Grand Terrace Chitose was the meeting point, I was looking for a Hotel within walking distance, and chose this one based on proximity and price. It was my first time staying in an apartment-style Hotel with unmanned services, so I was a bit nervous, but the Room was extremely clean and surprisingly spacious. There weren’t many Hotels nearby where you can stay for around 10,000 yen, so I felt this Room at this price was a great deal. I also appreciated the complimentary bottled water in the refrigerator, as well as having an iron and a fluffy blanket. However, there was no chair in the bathroom so I couldn’t sit while washing my hair. Also, it was very cold and rainy in Hokkaido that day, but it said the air conditioner cannot be used from April to November, so I couldn’t turn on the heater, which was a bit disappointing. Overall, I’m satisfied with both the price and how clean and spacious the Room was!

This was my first stay at a container-style Hotel. It was on par with a Business Hotel, and I had no issues at all. The container may shake when large vehicles pass nearby, but it doesn’t happen all the time, so it didn’t bother me. The Room felt surprisingly cold even during Golden Week, so the structure may be more affected by outside temperatures. However, it has air conditioning and heating, so there was no problem. I booked No Meals Included, but the complimentary frozen meals were very helpful! I chose mapo tofu. There’s also a microwave in the Room, which is convenient. I’d like to use this Hotel again if I have the chance.

I was looking for a room with an open-air bath through online reservations, and among the many options I reviewed, this accommodation stood out as particularly appealing. This was my first time using your service. The online reservation process was smooth. Although the front desk was closed on the day of my stay due to it being a holiday for the ryokan, prior email communication allowed me to inquire and receive polite responses. While I felt that quicker response times would have been even better, I truly appreciated the courteous support. Upon arrival at the accommodation, it exceeded my expectations based on the images I had seen. The room had already been pre-cooled with air conditioning to ensure comfort upon entry. The ambiance of the room was excellent, and attention to detail in its design stood out. The bathroom featured both a regular shower and a ceiling shower, while amenities like shampoo had pleasant fragrances. The provided loungewear for relaxing in-room had a nice texture against the skin. However, I found that using the sink area together with another person felt slightly cramped, and similarly, the toilet space felt a bit tight. The raised tatami area in our guestroom was superbly crafted. If I visit this area again or have friends looking for recommendations, I will definitely suggest this place—and would love to stay here myself once more. Thank you very much for your hospitality during this visit!

I stayed here during the Obon holiday. I came thinking, “The view looks nice, and as long as I can sleep well, that’s enough,” but in the best way possible, my expectations were completely exceeded. This time I stayed in a Japanese-style room before the renovation, and it felt very clean. The futon was fluffy, and above all, the view from the window was amazing. The Onsen wasn’t overly large and had a calm, relaxing atmosphere, so I was able to unwind at a leisurely pace. Most memorable of all was the warm hospitality from the wonderful owner couple and all of the staff. Of course the Accommodation itself is very comfortable, but I think what makes you want to come back is this kind of genuine warmth from people. On top of that, at check-out there was an exclusive service for guests: a photo shoot by the owner, who is also a professional photographer! The beautiful photo data were later sent by email as well—it became an unexpected and very happy memory. I also heard they are continuing to renovate parts of the building little by little even now, so it’s exciting to see how it changes with each visit. I’m really looking forward to seeing what kind of Accommodation it will become in the future. Even though I went planning “just to stay overnight,” I came home with wonderful memories—including the scenery, the Onsen, and meeting such kind people. I would definitely love to visit again. *This isn’t directly related to Hotel services, but please note that the entrance from the street can be a bit hard to find, and some parts of the road leading up to this Accommodation are narrow. If you’re coming by car, it may help to drive carefully on your way here.*

Thank you very much for your flexible support by email even before our stay, including parking and early check-in arrangements. The Room felt more like an apartment than a Hotel, which actually helped us relax, and it was great not having to come into contact with other people. There was also a convenience store right in front, so I feel we found a great place. During our stay, my child had a nosebleed and stained the pillow, so I offered to pay the cleaning fee... But you kindly said there would be no charge, and that made me truly glad we chose this Hotel. If we have the opportunity, we would love to stay again. Thank you for your pleasant service until the very end.

All the staff were very kind, and I had a truly relaxing stay! I was a bit nervous because the sand bath required same-day Reservation, but I was able to use it without any issues. It felt wonderful. The meals were excellent, and I’m glad I chose this Accommodation. There should have been several other guests staying, but it felt like I only ran into people occasionally. I’d love to come again.