전국 × 고객 서비스 평가가 높은 호텔·료칸 - 599페이지

Dinner offered a wide variety of dishes, all very delicious, and we were completely satisfied. I only wished the tempura had been served freshly made, but it was still tasty and satisfying. Breakfast was a healthy Japanese-style meal with many small side dishes that went perfectly with rice, and I was happy to be able to have three extra bowls of rice. The private bath was a bit hot, but we could adjust the temperature. The large public bath was also clean, and we were able to relax in the Onsen. The waterfall shower is right in front of you, and they even provide coins for it—excellent. The balance of food, price, and overall satisfaction was very good. We also received discounted ski tickets, which made our ski experience great value as well. They are flexible with breakfast times for hikers and can accommodate bento lunches too, which I found very convenient. I would like to stay again. Thank you very much.

With a location right in front of Mt. Fuji, opening the curtains in the Room revealed a perfect view of Lake Kawaguchi and Mt. Fuji. A small wooden deck with a wooden table and chairs allowed for an amazing coffee experience while enjoying the view of Mt. Fuji. This scenery at this price is incredibly cost-effective. The Room was spacious and very satisfying. I will definitely return!

I stayed here during the Obon holidays and truly had a wonderfully relaxing time. Not only were the hearty, delicious dinner and breakfast excellent, but the rooftop views were stunning both morning and night, and the Onsen was incredibly soothing. All of the staff were very kind, and I could really feel the Ryokan’s thoughtful hospitality. I would love to stay again. Thank you for an amazing holiday!

No matter how many times I visit, the Onsen is outstanding. The water temperature is truly perfect, and I can soak for as long as I like. It feels wonderfully soothing on the body and makes you want to immerse yourself completely. The Facility itself has a nostalgic Showa-era atmosphere, with tatami Rooms and sleeping on futons instead of beds—an experience that feels refreshingly different from everyday life. Breakfast tastes like home-style cooking from a countryside mom, and everything is delicious. The staff can communicate in English even for international guests, so service is fine. Since there are no similar Ryokan near Beppu Station, this Accommodation is highly recommended if you’re looking for a Showa-era vibe and great Onsen.

I had a very comfortable stay. The amenities were well stocked, which was great. I would like to stay here again.

I used this property for a business trip. Since Hotel Grand Terrace Chitose was the meeting point, I was looking for a Hotel within walking distance, and chose this one based on proximity and price. It was my first time staying in an apartment-style Hotel with unmanned services, so I was a bit nervous, but the Room was extremely clean and surprisingly spacious. There weren’t many Hotels nearby where you can stay for around 10,000 yen, so I felt this Room at this price was a great deal. I also appreciated the complimentary bottled water in the refrigerator, as well as having an iron and a fluffy blanket. However, there was no chair in the bathroom so I couldn’t sit while washing my hair. Also, it was very cold and rainy in Hokkaido that day, but it said the air conditioner cannot be used from April to November, so I couldn’t turn on the heater, which was a bit disappointing. Overall, I’m satisfied with both the price and how clean and spacious the Room was!

This was my first stay at a container-style Hotel. It was on par with a Business Hotel, and I had no issues at all. The container may shake when large vehicles pass nearby, but it doesn’t happen all the time, so it didn’t bother me. The Room felt surprisingly cold even during Golden Week, so the structure may be more affected by outside temperatures. However, it has air conditioning and heating, so there was no problem. I booked No Meals Included, but the complimentary frozen meals were very helpful! I chose mapo tofu. There’s also a microwave in the Room, which is convenient. I’d like to use this Hotel again if I have the chance.

I was looking for a room with an open-air bath through online reservations, and among the many options I reviewed, this accommodation stood out as particularly appealing. This was my first time using your service. The online reservation process was smooth. Although the front desk was closed on the day of my stay due to it being a holiday for the ryokan, prior email communication allowed me to inquire and receive polite responses. While I felt that quicker response times would have been even better, I truly appreciated the courteous support. Upon arrival at the accommodation, it exceeded my expectations based on the images I had seen. The room had already been pre-cooled with air conditioning to ensure comfort upon entry. The ambiance of the room was excellent, and attention to detail in its design stood out. The bathroom featured both a regular shower and a ceiling shower, while amenities like shampoo had pleasant fragrances. The provided loungewear for relaxing in-room had a nice texture against the skin. However, I found that using the sink area together with another person felt slightly cramped, and similarly, the toilet space felt a bit tight. The raised tatami area in our guestroom was superbly crafted. If I visit this area again or have friends looking for recommendations, I will definitely suggest this place—and would love to stay here myself once more. Thank you very much for your hospitality during this visit!

I stayed here during the Obon holiday. I came thinking, “The view looks nice, and as long as I can sleep well, that’s enough,” but in the best way possible, my expectations were completely exceeded. This time I stayed in a Japanese-style room before the renovation, and it felt very clean. The futon was fluffy, and above all, the view from the window was amazing. The Onsen wasn’t overly large and had a calm, relaxing atmosphere, so I was able to unwind at a leisurely pace. Most memorable of all was the warm hospitality from the wonderful owner couple and all of the staff. Of course the Accommodation itself is very comfortable, but I think what makes you want to come back is this kind of genuine warmth from people. On top of that, at check-out there was an exclusive service for guests: a photo shoot by the owner, who is also a professional photographer! The beautiful photo data were later sent by email as well—it became an unexpected and very happy memory. I also heard they are continuing to renovate parts of the building little by little even now, so it’s exciting to see how it changes with each visit. I’m really looking forward to seeing what kind of Accommodation it will become in the future. Even though I went planning “just to stay overnight,” I came home with wonderful memories—including the scenery, the Onsen, and meeting such kind people. I would definitely love to visit again. *This isn’t directly related to Hotel services, but please note that the entrance from the street can be a bit hard to find, and some parts of the road leading up to this Accommodation are narrow. If you’re coming by car, it may help to drive carefully on your way here.*

Thank you very much for your flexible support by email even before our stay, including parking and early check-in arrangements. The Room felt more like an apartment than a Hotel, which actually helped us relax, and it was great not having to come into contact with other people. There was also a convenience store right in front, so I feel we found a great place. During our stay, my child had a nosebleed and stained the pillow, so I offered to pay the cleaning fee... But you kindly said there would be no charge, and that made me truly glad we chose this Hotel. If we have the opportunity, we would love to stay again. Thank you for your pleasant service until the very end.

All the staff were very kind, and I had a truly relaxing stay! I was a bit nervous because the sand bath required same-day Reservation, but I was able to use it without any issues. It felt wonderful. The meals were excellent, and I’m glad I chose this Accommodation. There should have been several other guests staying, but it felt like I only ran into people occasionally. I’d love to come again.

The hospitality, meals, and 24-hour Onsen helped melt away our fatigue after hiking.

This was the Accommodation we stayed at on the third day of our 3-night, 4-day trip to Niigata (Sado, Murakami Senami, and Niigata City). We were very pleased with the Shuttle Service, the staff’s hospitality, and the delicious dinner (the sashimi was especially fresh, and the salmon chanchan-yaki and ochazuke were outstanding). If I had to mention one thing, there were quite a few salty items at breakfast, so I think it would be fine to have fewer dishes. The bath was a little hot, but it left us feeling refreshed and invigorated afterward. It felt like a great value—an Accommodation where you can stay this comfortably even at an affordable price. We would love to stay here again if we have the chance.

The room is very clean, and the toilet and bathroom are separate, so you can relax comfortably.

We arrived early, but the staff were very welcoming and helpful. We were very satisfied with the ocean view from the Room, the open-air bath, and the dinner featuring seafood and steak. We would love to stay again if we have the chance.

We used this for a trip to Kamogawa Sea World with our child. The room was clean and well-maintained, which was excellent. The staff were also very pleasant. We would love to stay here again if we have the chance.

The room was very clean and comfortable. The appliances, cooking utensils, and tableware were well-equipped. I used the oven microwave, electric kettle, and hot plate, all of which were spotless. There are power outlets under the table, allowing you to use a hot plate or IH stove for grilling or hot pot dishes. With prepared ingredients, you can enjoy a pleasant stay. A river is located nearby, making it ideal for summer activities like playing in the water. Onsen access was free of charge. Since the accommodation was closed the day after our stay, we visited Sessokyo Onsen Hall for a day-use onsen experience instead. The onsen there had a silky texture that left my skin feeling smooth and refreshed. Highly recommended accommodation!

Takashima is known for its thriving tuna and tiger puffer fish farming, as well as its stunning natural scenery. Despite being just as accessible from Fukuoka as the popular tourist destination of Yobuko, it remains relatively undiscovered by tourists and retains its charm. While there are fewer restaurants specializing in live squid, you can enjoy fresh horse mackerel, tuna, tiger puffer fish, and other seafood dishes at very reasonable prices. Notably, tiger puffer fish here is available at half the price compared to areas like Kitakyushu, Shimonoseki, or Usuki. This establishment has a long history and some parts show their age; however, it's worth visiting before it becomes overly commercialized or expensive—definitely worth looking into!

I stayed alone in a cottage, and for this price, the Room, meals, and Onsen were all excellent. The kiln-baked dish was especially delicious. The staff were very kind, the Room was clean, and I was able to relax in nature. In the morning, it wasn’t a large bath but a smaller one; it was also clean and comfortable.

Stayed in summer. We were able to relax, and it would be perfect if there were a fan in the changing room.