Seluruh negara × Penilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun - 55Halaman

We searched for an all-inclusive, ocean-view Hotel with breakfast and dinner buffets and a pool, and stayed here as a family during our summer vacation. The wide variety of all-inclusive options, the breakfast and dinner buffets with live cooking stations, the pool, and the many types of Onsen were all wonderful. We also enjoyed the free soap-making activity with our child. Everyone at the Hotel was truly kind. They always greeted us with smiles and attentive service, never showing any sign of being busy or affected by the heat. We were deeply impressed by their hospitality and were able to relax at a very leisurely pace. Even during the Shuttle Service on our departure day, they saw us off at the bus despite how busy mornings are—we were touched until the very end. We would definitely like to stay again. It was an amazing summer memory for both children and adults—everything was taken care of.

I was truly overwhelmed by the many wonderful paintings displayed throughout the property. The collection of rare vintage wines in the cellar—such as aged Romanée-Conti and Château Margaux—was also very impressive. After dinner, I took a walk through the garden and returned to my Room, only to realize my smartphone was missing, so I hurriedly consulted the front desk. Even though it was late at night, the staff worked hard to search for it, including in the restaurant that had already closed and deep into the garden. In the end, they also advised me to use my Apple Watch’s location feature, and we were able to safely find it where it had fallen into a gap between chairs in the entrance area. I sincerely appreciate all of your staff for their quick thinking and kind, warm support. It was a truly wonderful stay.

Thank you for your hospitality. I made my Reservation early, and about a month before my stay I received a message from you. You kindly shared information and exchanged messages with me about dinner, the lounge, and more. No other Hotel has ever done this for me, so I truly appreciated it. The view during my stay was of Tokyo Skytree Town, the Room was spacious, and I could fully relax both visually and physically with the comfortable bed, view bath, two sinks, and open outlook. My plan included breakfast and dinner. The dinner in particular had such generous portions that I couldn’t finish it all, and it was delicious with a wonderful atmosphere. Including breakfast, I enjoyed Sizzler again for the first time in a while and was very satisfied. Once again, thank you very much to all the staff who supported me—not only on the day of my stay but even beforehand. I will definitely visit again.

I stayed for a two-night Multiple Night Stay as a solo traveler at Asanoya in Yumura Onsen. From start to finish, everything was comfortable, and it truly became a wonderful stay. Onsen & Room: The Room was spacious, clean, and very relaxing—I was able to spend the two days as comfortably as if I were at home. The quality of the Onsen water was exceptional; each time I soaked in it, the silky water felt wonderful on my skin and soothed my fatigue from the core. Meals: Above all, I was most impressed by dinner each evening. The dishes made generous use of seasonal local ingredients, and every item reflected careful craftsmanship and attention to detail. The presentation was beautiful and enjoyable to look at as well. Not only were the flavors excellent, but everything—from the choice of tableware to the perfect timing of serving hot dishes while still hot—was outstanding, making each meal a truly blissful experience. They prepared different menus for both nights, so I looked forward to dinner every day. Hospitality: The staff’s thoughtful care and the warm service from the attendant who served my meals were wonderful. Even though I stayed alone, I never once felt lonely—instead, I enjoyed a luxurious yet heartwarming time. This is an Accommodation I would love to visit again in another season. Thank you very much for such lovely memories!

As mentioned in the Review, all the staff were very welcoming. Although I stayed for work, I was able to relax. The women’s amenities were Sekkisei. There was also a great selection of coffee and tea at the amenity bar, and everything was delicious. Disposable chopsticks and spoons were provided as well, which made my stay feel comfortable and worry-free.

I’ve been coming here since I lived about 30 minutes away by train. Even after moving to a place about two hours away, I still visit from time to time specifically to stay at this Hotel and explore Takasaki. From the moment you step into the entrance with flowing water, you’re drawn into an extraordinary world. More than anything, I love the atmosphere of the large public bath. If you bathe before sunset, sunlight pours in and it’s bright and truly wonderful. Soaking in the open-air bath while listening to Shinkansen announcements as background music is pure bliss—I can forget everything. Both the guest rooms and the entire property are clean and comfortable. Since I’ve stayed many times, every visit feels like “I’m back.” The breakfast venue is very open and airy, and just as comfortable. The honey butter was so delicious that next time I plan to enjoy it generously again. Thank you always, and I look forward to staying with you again!

Thank you for your continued support. Thank you as always for your thoughtful consideration regarding our room. Although we arrived more than an hour later than the check-in time we had originally informed you of, the front desk staff’s warm greeting—“Good evening. Welcome.”—made us feel glad we chose to book with you. Even though our stay was short, we were able to relax and enjoy our time. Thank you very much. Our next visit will be our last one this year, and we plan to stay in late November. We look forward to seeing you again.

From the Room on the 13th floor, I could see Sakurajima. The Room was excellent, and the Onsen was great as well. I checked out before 6:00 due to my schedule, so it was a shame I didn’t have time to try the highly rated breakfast. The staff greeted me with smiles, making for a comfortable stay. It was a great-value Hotel.

I stayed here during my Biwaichi trip. You can bring your bicycle into the room, and while you are in the room, you can also charge your e-bike battery. The room was clean and the bed was very comfortable. The restaurant meals were also very delicious. The bath was comfortable as well. I’ll definitely stay here again for Biwaichi or other trips!

We stayed as a family. This was our first family trip with two boys. We contacted the Ryokan in advance to make sure we wouldn’t cause any trouble, and thanks to their support we had a wonderful time. The water in Yumura has truly excellent quality. It was a hot day and our child had heat rash, but after the Onsen the itching seemed to go away. We will visit again. Thank you very much.

This was our second stay. We visited in a different season, and both times were truly wonderful. This time, we requested a later dinner time and were able to relax and enjoy the beautiful sunset. The meals made great use of local ingredients—everything was delicious, from the surprisingly tender octopus to the fresh sashimi—and we also enjoyed breakfast. We were deeply impressed by the warm, attentive care from all the staff. It’s a lovely place where you can feel comfortable and at ease. Next time, we would love to visit in May, when we’re told the sunset glows golden.

Thank you for helping us celebrate my hot-spring-loving father’s 88th birthday. My parents especially loved relaxing in Ginpaso’s lounge—soaking their feet in the footbath while gazing out at the sea. I also enjoyed a truly luxurious, peaceful time just watching the ocean from the footbath. Last year we enjoyed an exquisite kaiseki dinner, but this time we chose my father’s favorite: a Western-style teppanyaki steak course. Both of my parents savored every dish. The highlight was the teppanyaki live abalone and abalone liver—when they heard it had been alive just moments before, my mother said “I feel sorry for it,” which made all the staff smile, but she still thoroughly enjoyed it. At dessert, you even prepared a wonderful message plate and an 88th-birthday celebratory vest (chanchanko). My father smiled shyly from ear to ear. You also beautifully incorporated our own party props and crown for his 88th birthday into the decorations, and thanks to everyone’s warmth, both of my parents were absolutely delighted. We grandchildren were able to take photos with huge smiles as well. We are truly grateful for all of your thoughtful hospitality and kindness.

The staff are wonderful. Guidance and help with any issues were handled smoothly, and everyone was full of kindness. I could really feel their pride in their work. The property was clean, and the breakfast was excellent! I’ve come to love Nara!! Next time, I’d like to stay a little longer. Thank you very much.

Not only the front desk staff member who assisted with check-in, but also nearby staff greeted us with smiles, which was wonderful. We added breakfast, and the Japanese set meal was delicious and very filling, but we finished it all. I had a brief chat with a female staff member at the restaurant, and she was very pleasant, making it an enjoyable time. The lounge was also a lovely space where we could spend meaningful time. Thank you as well for changing our room. I would love to stay again if I have the opportunity.

This was my first stay here, and it exceeded my expectations—it was a wonderful Hotel and I was truly satisfied with my stay. First of all… The Room was very clean and comfortable, so I could relax and take my time. Since spending time at the Hotel is one of the pleasures of traveling, I was happy to be able to enjoy such a comfortable Room. Both dinner and breakfast were delicious, with a wide variety of dishes—more than satisfying. I also enjoyed ingredients unique to Hokkaido, making mealtime another highlight of the trip. Above all, what left the strongest impression was the excellent service from the staff. Everyone greeted me with a smile and provided kind, attentive, warm hospitality, which made my stay very pleasant. The Room, the meals, and the staff were all truly wonderful—this is a Hotel that made me sincerely feel glad I chose it. One of my goals for this trip was simply to stay in Niseko, and including the time spent at the Hotel, it became a great memory. If I have another chance to visit Niseko, I would definitely like to stay here again. Thank you for such a lovely time.

This was my first time staying here. It’s very close to the station, so the location is excellent. The bathtub was spacious, and I was able to relax and enjoy my stay. Thank you very much. I would definitely like to stay again if I have the opportunity.

The service was excellent from the shuttle bus at the start of our trip. The open-air bath was wonderful, and we could enjoy it while looking out at the mountains just beginning to turn color. Dinner was flawless—we fully enjoyed Hokkaido’s local specialties. Breakfast was buffet-style, with many original dishes unique to Hokkaido, and everything looked so delicious that it was hard to choose. That day they served kamameshi, and the freshly made kamameshi was outstanding. The lounge drinks were also delicious, and the room had thoughtful touches such as being able to brew tea with loose-leaf tea and listen to a classical music CD—everything was taken care of. All of the staff were kind and helpful.

Although we had to stay unexpectedly due to the rain, we were able to spend our time comfortably. Having a microwave in the Room was very helpful. There was also a charger in the Room, and we were satisfied with the complimentary breakfast, as all of the staff were very pleasant. There was also a coffee machine—everything was well provided for.

Everything was amazing. Since we traveled by train, it was close to the station, and the location was great—we didn’t get wet in the rain even without an umbrella. But enjoying the Onsen in the rain was also wonderful. Above all, the meals were delicious. I’d love to visit again on a sunny day. Thank you very much for your kind and attentive hospitality.

I stayed here as a birthday gift for my sister. We were amazed the moment we entered the Room—not only did you prepare a Room with a view of the five-story pagoda, but you also gifted us sparkling wine to celebrate. My sister was absolutely thrilled. In the lounge, we enjoyed a wide variety of drinks and alcohol, along with visually stunning sweets and carefully crafted dishes. At night, we dined at the rooftop bar while taking in Kyoto’s night views. For breakfast, I chose a conger eel hot pot—something rare for a Hotel breakfast—and truly savored Kyoto’s summer flavors. We were also able to visit Kiyomizu-dera early in the morning when it was quiet and uncrowded, which made us very happy. It seems it became a wonderful memory for my sister as well. Thank you very much for taking so many photos for us.