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I’ve stayed here before—have the rooms been renovated? It felt like the bathrooms and other water areas were cleaner than last time, which made my stay very comfortable. I think the complimentary breakfast offers a satisfying amount and selection, especially for women. They also store luggage before check-in and after check-out, which is a huge help since the location near Ueno Station makes it easy to end up with lots of shopping bags. I’ll definitely stay here again when I’m in town.

I was able to relax and unwind at a very leisurely pace. It was a stay that truly made me think, “As expected of Hilton!” I rated the Facility 4 points because the Room doorstop is located in front of the suitcase storage area, so I bumped my foot and hurt it every time I took my luggage out, which is why I deducted a point.

It was a very nice Hotel. The Room had plenty of natural light and a pool view right in front, and the air conditioning and lighting were excellent. Since it’s an area with many restaurants, it was easy to go out at night. There was also a dedicated counter for booking marine sports activities, so we could easily sign up for a Hatenohama tour. There is a 24-hour shop inside the Hotel, which was very convenient. If I had one request, I would have liked the lounge to turn into a bar at night. I hope you will consider offering bar service.

I frequently stay here as I often have work in Hokkaido that requires staying the night before. The price is higher compared to a regular Route Inn, but the Room and meals are better, so overall satisfaction is high.

I stayed during the Garasha Festival. The plug of my charger broke, and I was about to run to a convenience store, but I found a USB port behind the bed and was able to charge my device—such a relief! The toilet seat felt a bit small, but everything else was comfortable. I didn’t include breakfast in my stay, but the staff kindly recommended nearby restaurants—thank you! I’d love to stay here again.

I had to find a Hotel at short notice due to an extended business trip, and while other places were fully booked, this one came up when I searched for a budget-friendly option within walking distance of Sendai Station. The room was clean, which was great.

I decided to stay here after making an inquiry beforehand. When I checked in and opened the Room door, it felt more like a regular home than a Hotel. I especially liked that there was a microwave, a washing machine, and bathroom drying. I think it’s rare to find a Hotel Room with all three. After taking a bath, I could do laundry and heat up convenience-store meals in the microwave and eat—all without leaving the Room, which was great. The only thing that bothered me was that the space between the table with the TV and the bed was narrow. It was a bit hard to walk through, and it made the whole Room feel small. Still, overall I’m glad I stayed here, and I’d like to stay again if I have the chance.

The Facility is old, but it was clean. We were very satisfied with the meals, and the all-you-can-drink alcohol option was great.

This was my first time staying here. The Room was spacious—there was plenty of space even for four people to sleep comfortably. The staff at reception were very kind and even told us where we could see the fireworks. The bath area was not crowded, so it felt like we had it all to ourselves. I could relax, and the open-air bath was excellent. However, the baths are in a separate building, and there is no roof over the walkway, so when it drizzled lightly the path became slippery and felt dangerous. Aside from that, everything was clean and well maintained—nothing to complain about. You can buy draft beer at the front desk, and both the glass and beer were ice-cold—it tasted better than any other beer! I would like to stay here again.

The Room was a bit dated but kept very clean. There were no issues, and I had a comfortable stay. Above all, the newly opened underground hot-bath Facility was excellent! The sauna got properly hot, and both the large bath and cold plunge were great. There was also a relaxation area, so I was very satisfied. The showerheads were ReFa, and the changing room hair dryers were also ReFa. They also provided toner, lotion, and shaving foam—overall very satisfying.

So close to the station! Great value! The front desk staff were very friendly! Wi‑Fi is available, and smartphones are fine too. There’s a Joyfull restaurant right across the street. It’s so close that you might walk past it—be careful. I’ll definitely stay again.

Maybe because I stayed on a weekday, the rate was reasonable, and I was happy with the spacious Room. The in-room refrigerator seemed to be broken, and even when I turned it on, my drinks barely got cold. Please inspect and maintain the Facility equipment.

This was my fourth stay at the hotel. While I have used the resort spa countless times, since moving to Toyooka City, I’ve been staying at the hotel and find it much more relaxing. In a few years, we will return to Okayama, but even then, I plan to stay at the hotel and enjoy the baths as many times as I like whenever I want. As always, during this stay from check-in to check-out, we visited the bath five times in total for about 5 hours. My husband spent around 8 hours in total enjoying the bath. Each time we visit, we feel relaxed and rejuvenated. We have already made a reservation for a two-night multiple night stay over New Year’s and are looking forward to it! The breakfast menu remains consistent every time.

Because it’s a homey Hotel, the staff felt kind and flexible! So it doesn’t have the flashy, women-focused amenities you often find at business Hotels. I forgot my skincare and panicked, but there’s a drugstore very close by, so it was no problem! The Room was clean and comfortable too. Thank you for taking care of me!

This was my first time staying here. I was quite anxious because there didn’t seem to be many solo female guests, but there was staff at the front desk during check-in and they explained everything clearly, which made me feel very comfortable. One meal (a frozen meal) is included as a complimentary service, and I had it for breakfast the next morning. The Room has a clean white theme and felt very fresh—everything was spotless down to the corners. The bed was also very comfortable and I slept well. There are various amenities available at the front desk, which was very convenient. If I had to mention anything, when large vehicles passed on the road in front of the Hotel, there was slight shaking and some noise. However, earplugs are available at the front desk, so if you’re sensitive to noise, please pick them up at check-in. For what it’s worth, I couldn’t hear any noise from other rooms at all. Also, there were a lot of weeds near the entrance to the Hotel parking lot, making it hard to see cars coming from the right when exiting. I think it would be better if they trimmed them. Overall though, considering the value for money, service, and amenities, it’s a Hotel I’d like to stay at again.

It felt homey and very comfortable. The Hotel staff were kind, and the Onsen was very relaxing. I also appreciated being able to use the laundry freely. I would like to stay again.

I was finally able to visit after the renovation, also to celebrate a birthday. In the communication before check-in, the staff member in charge responded very courteously, which raised my expectations. The team also provided attentive service at Girandole during lunch after check-out. However, during my stay there were several moments when I found myself thinking, “Huh?” For example, even though I had a 1:00 p.m. lunch Reservation on my check-out day, I wasn’t able to use the 1:00 p.m. late check-out Diamond benefit; some services differed from what was stated; and at breakfast there wasn’t enough explanation of the menu, and the staff seemed too busy and moved around without making eye contact with guests, making it hard to ask for help. These are small things, but because my expectations were high, they stood out. Also, while I thought the meals at New York Grill and Girandole were delicious, perhaps because I’m getting older they felt a bit heavy on my stomach (haha).

I used it for a day-use stay. This is one of my repeat visits, and I love this Hotel because it is quiet, clean, and spacious. There are two sinks in the bathroom, and the size of the shower room and bathtub offers a level of luxury not found in other hotels. Considering its prime location in Akasaka, the price is also reasonable, and there are many time slot options for day-use stays, making it very convenient. This time, I was upgraded as a courtesy from the Hotel, for which I am truly grateful. Highly recommended Hotel!

We stayed during the Obon holidays. The building is old, but it’s well maintained and very comfortable. The meals were delicious, and we tried yamame trout sashimi for the first time. The bath had dim lighting, which made it very relaxing. We also used it in the morning, and it felt wonderful surrounded by trees. We really enjoyed the evening event hosted by the staff.

Due to an issue, I ended up checking in late at night. I called before heading over, and instead of complaining, they were very considerate and handled everything pleasantly. The room was clean, and I think it’s a Hotel with great value for money. I was impressed that the parking lot being full was proof of that.