Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 409Page Number

I watched the news on TV and spent some time on YouTube. It was a nice experience to watch channels I don’t usually see—it really shows the times we live in.

I am a college baseball coach and stayed here the night before. The building is old, but the Room was spacious and the bath was large, so I was able to relax a lot. I would like to stay again if I have the opportunity.

The room is opened with a traditional key and is somewhat dark. If the lighting in the unit bath were a bit brighter, it would have been perfect for me personally. For just watching a live show and sleeping, the location near the station is convenient with plenty of dining options like Hidakaya and others, as well as convenience stores such as 7-Eleven and FamilyMart, so there’s nothing to worry about.

I made a last-minute Reservation to take part in a cycling event held in Fujiyoshida City. At check-in, I was charged a Hot Spring Tax of 150 yen separately from the amount paid in advance. The building and Facility are a bit old, but everything was well cleaned and I had a comfortable stay. Nearby, there is a Seven-Eleven convenience store as well as a highly rated houtou noodle restaurant. I would be happy to stay here again if I have the chance.

The property had an Onsen, was affordable, and the Room was clean. There is no staff at the front desk at all times; you receive an email with a PIN code to enter through the automatic lock at the entrance, and the Room key is hanging inside. Although it is sealed in an envelope, I felt a bit concerned about security. As a man it was acceptable for me, but I would not really recommend it for women staying alone.

I’ve stayed here before—have the rooms been renovated? It felt like the bathrooms and other water areas were cleaner than last time, which made my stay very comfortable. I think the complimentary breakfast offers a satisfying amount and selection, especially for women. They also store luggage before check-in and after check-out, which is a huge help since the location near Ueno Station makes it easy to end up with lots of shopping bags. I’ll definitely stay here again when I’m in town.

I was able to relax and unwind at a very leisurely pace. It was a stay that truly made me think, “As expected of Hilton!” I rated the Facility 4 points because the Room doorstop is located in front of the suitcase storage area, so I bumped my foot and hurt it every time I took my luggage out, which is why I deducted a point.

It was a very nice Hotel. The Room had plenty of natural light and a pool view right in front, and the air conditioning and lighting were excellent. Since it’s an area with many restaurants, it was easy to go out at night. There was also a dedicated counter for booking marine sports activities, so we could easily sign up for a Hatenohama tour. There is a 24-hour shop inside the Hotel, which was very convenient. If I had one request, I would have liked the lounge to turn into a bar at night. I hope you will consider offering bar service.

I frequently stay here as I often have work in Hokkaido that requires staying the night before. The price is higher compared to a regular Route Inn, but the Room and meals are better, so overall satisfaction is high.

I stayed during the Garasha Festival. The plug of my charger broke, and I was about to run to a convenience store, but I found a USB port behind the bed and was able to charge my device—such a relief! The toilet seat felt a bit small, but everything else was comfortable. I didn’t include breakfast in my stay, but the staff kindly recommended nearby restaurants—thank you! I’d love to stay here again.

I had to find a Hotel at short notice due to an extended business trip, and while other places were fully booked, this one came up when I searched for a budget-friendly option within walking distance of Sendai Station. The room was clean, which was great.

I decided to stay here after making an inquiry beforehand. When I checked in and opened the Room door, it felt more like a regular home than a Hotel. I especially liked that there was a microwave, a washing machine, and bathroom drying. I think it’s rare to find a Hotel Room with all three. After taking a bath, I could do laundry and heat up convenience-store meals in the microwave and eat—all without leaving the Room, which was great. The only thing that bothered me was that the space between the table with the TV and the bed was narrow. It was a bit hard to walk through, and it made the whole Room feel small. Still, overall I’m glad I stayed here, and I’d like to stay again if I have the chance.

The Facility is old, but it was clean. We were very satisfied with the meals, and the all-you-can-drink alcohol option was great.

This was my first time staying here. The Room was spacious—there was plenty of space even for four people to sleep comfortably. The staff at reception were very kind and even told us where we could see the fireworks. The bath area was not crowded, so it felt like we had it all to ourselves. I could relax, and the open-air bath was excellent. However, the baths are in a separate building, and there is no roof over the walkway, so when it drizzled lightly the path became slippery and felt dangerous. Aside from that, everything was clean and well maintained—nothing to complain about. You can buy draft beer at the front desk, and both the glass and beer were ice-cold—it tasted better than any other beer! I would like to stay here again.

The Room was a bit dated but kept very clean. There were no issues, and I had a comfortable stay. Above all, the newly opened underground hot-bath Facility was excellent! The sauna got properly hot, and both the large bath and cold plunge were great. There was also a relaxation area, so I was very satisfied. The showerheads were ReFa, and the changing room hair dryers were also ReFa. They also provided toner, lotion, and shaving foam—overall very satisfying.

So close to the station! Great value! The front desk staff were very friendly! Wi‑Fi is available, and smartphones are fine too. There’s a Joyfull restaurant right across the street. It’s so close that you might walk past it—be careful. I’ll definitely stay again.

Maybe because I stayed on a weekday, the rate was reasonable, and I was happy with the spacious Room. The in-room refrigerator seemed to be broken, and even when I turned it on, my drinks barely got cold. Please inspect and maintain the Facility equipment.

This was my fourth stay at the hotel. While I have used the resort spa countless times, since moving to Toyooka City, I’ve been staying at the hotel and find it much more relaxing. In a few years, we will return to Okayama, but even then, I plan to stay at the hotel and enjoy the baths as many times as I like whenever I want. As always, during this stay from check-in to check-out, we visited the bath five times in total for about 5 hours. My husband spent around 8 hours in total enjoying the bath. Each time we visit, we feel relaxed and rejuvenated. We have already made a reservation for a two-night multiple night stay over New Year’s and are looking forward to it! The breakfast menu remains consistent every time.

Because it’s a homey Hotel, the staff felt kind and flexible! So it doesn’t have the flashy, women-focused amenities you often find at business Hotels. I forgot my skincare and panicked, but there’s a drugstore very close by, so it was no problem! The Room was clean and comfortable too. Thank you for taking care of me!

This was my first time staying here. I was quite anxious because there didn’t seem to be many solo female guests, but there was staff at the front desk during check-in and they explained everything clearly, which made me feel very comfortable. One meal (a frozen meal) is included as a complimentary service, and I had it for breakfast the next morning. The Room has a clean white theme and felt very fresh—everything was spotless down to the corners. The bed was also very comfortable and I slept well. There are various amenities available at the front desk, which was very convenient. If I had to mention anything, when large vehicles passed on the road in front of the Hotel, there was slight shaking and some noise. However, earplugs are available at the front desk, so if you’re sensitive to noise, please pick them up at check-in. For what it’s worth, I couldn’t hear any noise from other rooms at all. Also, there were a lot of weeds near the entrance to the Hotel parking lot, making it hard to see cars coming from the right when exiting. I think it would be better if they trimmed them. Overall though, considering the value for money, service, and amenities, it’s a Hotel I’d like to stay at again.