Seluruh negara × Penilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun - 33Halaman

We stayed for one night to celebrate my wife’s birthday. The room atmosphere and the private hot spring in the room were wonderful, making it a truly memorable stay. The meals were delicious, and we could feel the attention to detail in the presentation and tableware as well. Thank you for your thoughtful consideration for my wife’s birthday. The female attendant assigned to our room was very pleasant, and her explanations of the dishes, timing, and service were perfect. My wife was very happy and it became a wonderful birthday memory. We would love to visit again.

From the warm welcome to the heartfelt send-off, I was truly moved by everyone’s hospitality. Every dish was outstanding, and the hot springs were exceptional—I was able to relax and unwind from the bottom of my heart. It was a truly wonderful ryokan that I would love to visit again.

The Room had a beautiful Tokyo Skytree view. The bathroom was separate from the toilet, so I could relax comfortably. Breakfast was delicious, especially the orange juice and omelet. Still, I was surprised that there were so many foreign guests.

I was extremely satisfied with all the Facilities in the property. The all-inclusive plan and the amenities bar were both excellent. The meals were delicious, and they were served at just the right timing. I truly felt genuine hospitality from all the staff, and it was incredibly comfortable! I will definitely be back again.

Overall, it is very clean and well-equipped. From the entrance, the atmosphere feels extraordinary and exciting. This attention to detail is carried through to every corner. The Room amenities are excellent, the meals are outstanding, and the service is pleasant. The only disappointment was that the hair dryer felt ordinary and a bit old. Great value for money, highly recommended.

Once again, I was very satisfied with the cuisine, the Room, and the service, and had a wonderfully relaxing stay. Dinner in particular was excellent and truly outstanding, including the salt-grilled ayu we ordered separately. One request: drinks in the lobby lounge end at 7:00 PM, but it would be appreciated if guests could have a drink after dinner, so I would be grateful if you could consider staying open until around 9:00 PM. In any case, I would like to visit again in a different season and look forward to enjoying your delicious food and sake. Thank you for your hospitality.

My sister and I planned this trip to make my elderly parents’ wish to “come again” come true, and we returned for the first time in three years. My father, who has limited mobility, was hospitalized a few times during those three years, so we were truly happy that we could all visit again together. In the barrier-free connecting room we stayed in this time, you had already prepared the same items as last time—such as a dining table and shower chair—before we even asked. Thanks to that, my father was able to relax and fully enjoy the hot springs he loves, and we had a very comfortable stay. Every dish over both nights was delicious, with so many courses that we enjoyed them with our eyes as well. Thank you also for your thoughtful celebration—it became an unforgettable memory for our family. We are grateful for everything: the cheerful and attentive care from the staff member in charge of our room, the warm hospitality from all staff, and the station pick-up/drop-off service with a wheelchair-accessible vehicle. This parent-child trip was only possible because of Aoyama Yamato, and we were able to spend peaceful time with my parents again after so long. This is an inn where we feel safe returning again and again. Thank you very much for taking such good care of us.

This was my long-awaited trip to Huis Ten Bosch. I considered staying at one of the official Hotels inside the park, but chose this Hotel for its extensive Facilities, the large number of positive Reviews, and the reassurance of the Okura brand. Even before arriving at the main entrance by car, I was overwhelmed by the sheer scale of the building’s exterior. The stunning stepped atrium from the 1st to 3rd floors also set an exciting tone for a truly luxurious stay. The female bell staff member was exceptionally polite and kind, saying, “We’ll take your luggage up via a separate elevator, so please go ahead to your Room.” When I entered, there was an adorable teddy bear on the table by the window. The message card read, “Happy Birthday,” and since it was my birthday month, it was such a delightful surprise! She also wished me a happy birthday in person, which really moved me. From my Room we could see not only Huis Ten Bosch but also views out to open water—an amazing panorama. It was during the Obon holiday period so there must have been many guests staying, yet thanks to how spacious the Hotel is overall, it never felt crowded. Above all else, every staff member’s attentive service stood out. I’ve stayed at many Hotels and usually find something to complain about somewhere—but this time there wasn’t a single issue, and I enjoyed every moment in complete comfort. While this is clearly a Hotel designed with visits to Huis Ten Bosch in mind, once you cross the bridge there’s also a JR station (remarkably close to the waterfront), so on day two we took the train and went as far as Sasebo. It’s also very useful as a base for sightseeing in Nagasaki City or Sasebo. The breakfast buffet had an excellent variety with plenty of both Japanese and Western options—I ended up eating far too much. This was my first time visiting Nagasaki and Huis Ten Bosch, and it became an unforgettable trip full of wonderful memories. Next time I’d love to stay longer—this truly is an outstanding Hotel. Thank you very much!

During our stay at Hanaogi, we loved the pleasant atmosphere throughout the Accommodation, and above all, we were touched by the warm hospitality of every staff member, which allowed us to spend a truly relaxing time. The Onsen was wonderfully soothing—both the open-air bath in our Room and the large public bath helped us unwind completely. The cuisine also captured a strong sense of seasonality, with excellent overall balance in both pacing and course order, bringing out the natural flavors of each ingredient—it was outstanding. To everyone at Hanaogi, thank you for creating such wonderful memories. We would love to visit again.

It was my parents’ first long-distance trip in a while, and they were delighted with the lounge upon arrival, enjoying alcohol and desserts. They remained in great spirits thanks to the thoughtful hospitality throughout our stay. At dinner, every dish was delicious, and even I—usually a light eater—found myself eating more than usual. After enjoying the spacious Onsen, we had a wonderful time chatting in the nostalgic Kiku Room while looking out at the garden. Thank you for such a lovely time. I was so happy to see how much my parents enjoyed it—it was truly worth bringing them here. Thank you very much.

I visited Kumamoto with my mother for the first time in over ten years to attend a concert. Although our stay was limited to one night and two days, thanks to the Hotel’s calm atmosphere and the thoughtful care of all the staff, we were able to spend a relaxing and comfortable time. My mother was also very pleased, and I truly feel glad we were able to stay here. I understand that full recovery from the recent earthquake may still take time, but in my own small way, I hope that visiting Kumamoto can be of some help. I sincerely wish for a swift recovery. If I have another opportunity to visit Kumamoto, I would love to stay at this Hotel again. Thank you very much for your warm hospitality.

I stay here every year when I visit Kobe, also to pay my respects at the family grave. The front desk staff always welcome me warmly, making me feel like I’ve come home. The Room furnishings are calm and tasteful, and the drawers for storing clothes are very convenient. They provide a voucher for Chikuzono Butcher’s croquettes, so enjoying those nostalgic, warm croquettes in my Room is one of my pleasures. I also enjoyed drinks in the lounge while taking in the night view of Mt. Rokko and spent a relaxing time. I look forward to staying with you again.

I had only known Hotel Okura Kobe, but since this was my first trip to Hakata, I chose Hotel Okura Fukuoka. The service and housekeeping were excellent, and access from the Shinkansen station was easy to understand and very convenient. As someone unfamiliar with the area, I truly appreciate the female staff member who kindly showed me on a map where to find delicious ramen and answered my questions with a smile. It immediately put me at ease, and I felt glad I made this Reservation. I couldn’t stop by the basement brewery due to time constraints, but a male staff member also kindly informed me that I could buy beer at the shop. Having stayed at inexpensive Business Hotels near stations before, I was reminded how valuable local tips and guidance gained through genuine conversation can be—and how they become part of your travel memories. To everyone at Hotel Okura Fukuoka, thank you for giving me such wonderful memories.

Not too far from central Tokyo, and I was amazed to find such breathtaking views. I was able to enjoy a truly special getaway with hardly any encounters with other guests. The meal portions were just right, and the fish was outstanding! The bath and hospitality were flawless. I’d definitely love to stay again.

I had everything I needed for a comfortable stay. I stayed here to visit Keisei Rose Garden. It’s not right next to the station, but it’s only a few minutes on foot, so the location is fine. It’s a stylish Hotel. The TV in my Room was 50 inches—very large. They set up a DVD player for me, so I watched Mozart’s opera “Mitridate, King of Pontus.” You can also watch YouTube on the TV. The TV is excellent and easy to watch from the bed, which was great. Come to think of it, this Hotel is part of the same group as Keyaki Gate Fuchu. I use Keyaki Gate often and will be staying there again next week; both Keyaki Gate and Lumiere Kasai are highly satisfying Hotels. Comfortable, clean, good-quality food, reasonable rates—and the TV is top-tier. It’s rated 5 out of 5, but honestly it deserves even more than that. One thing to note: there is an inner courtyard with an open atrium design that looks stylish, but if you’re afraid of heights it can be difficult when staying on higher floors. Because it’s open through multiple levels, walking along the corridors can feel scary. I stayed on the second floor and was fine, but if you don’t like heights you should book a Room on a lower floor. Checkout time is early, so I requested an extension at check-in. A two-hour extension cost 3,000 yen. Breakfast doesn’t have a huge variety of items, but it was tasty and I was satisfied with it.

We stayed in the “Japanese-Western Style Room with Open-Air Hot Spring Bath.” It’s not cheap, but it was absolutely worth it—an incredibly satisfying stay! ■ Room & private open-air bath The room was beautifully luxurious, and the view from it was outstanding. It had both an indoor bath and an open-air bath, and I loved that you can adjust the water temperature yourself in the outdoor one. I set it a bit lukewarm and enjoyed a long soak while taking in the scenery. There were also various complimentary drinks in the room, and spending time on the balcony with a drink while admiring the view felt like pure luxury. ■ Spectacular public bath (a must!) The in-room baths are amazing, but please make sure to visit the large public bath as well! I’ve been to many hot springs, and the view from this one is among the best. There are two baths with separate hours for men and women, so I highly recommend trying both. The daytime views are incredible—but nighttime is something else. Everything around you is pitch-black, to the point where you can barely see anything at first. As your eyes adjust, mountain outlines begin to emerge with an almost overwhelming presence—like giants looming closer. Just when you think “This is scary,” you look up… and there’s a sky full of stars! It had been so long since I’d seen stars that beautiful that I honestly wished they would turn off all the lights. ■ Dining & service Every dish was refined and delicious. That said, younger guests might find the portions a little light (though perhaps that’s fine if you’re mainly drinking—my spouse and I don’t drink). Also, I would have loved to have had a big pickled plum at breakfast. The staff service was excellent throughout—we were impressed from start to finish. ■ Access / other notes - The roads on the way there and the parking area are spacious, so even larger vehicles should be fine (we drove a BMW 2-door coupe about 5 m long). However, if it snows in winter, it may be tough since snow likely doesn’t melt quickly there. - It’s surrounded by nature, so insects do appear. My wife said that “Check-in at 3:00 PM and check-out at 11:00 AM isn’t enough time to fully enjoy this place!” She looked genuinely sad to leave. For me, Hita used to be just somewhere we passed through—but thanks to this inn, it has become a destination in itself. We will definitely return!

I learned about this Ryokan through a friend’s recommendation and decided to stay here. The view from the Room and the open-air bath was amazing, and that alone made me very satisfied. Both the Room and the baths were thoroughly cleaned, so I was able to spend my time comfortably. The private open-air bath and dining in a private room also allowed me to relax, which was wonderful. Towels were freely available in the women’s open-air bath. These days, most Onsen or Hotels provide only a minimal towel set, but since I used the baths several times during my stay, I truly appreciated this service. The staff were kind as well, and overall I was extremely satisfied with everything. If I had to mention one small disappointment: dinner was very delicious and generously portioned, but there were several times when I couldn’t understand what was being explained about the dishes. Also, the timing of the main grilled dish felt a bit off—it was served as just meat after we had already finished both rice and all other dishes—so I wondered if that timing was intentional. It made me hope that Japan’s uniquely attentive hospitality and services will not be lost. That said, everyone’s warm service and thoughtful attention were truly excellent. I would love to stay again. Thank you very much.

This was our first stay since visiting Nasu Wan. It’s a very nice Hotel—dog-friendly and well stocked with amenities. The meals featured many local specialties and were delicious. The Room was spacious, and our dog was able to relax comfortably. Great value for money, and we’d love to stay here again.

We were satisfied with everything—the free drinks, dinner, and breakfast. There were also five types of private open-air baths, and the instructions were easy to understand, which was wonderful. Most of the staff are from overseas, but everyone spoke Japanese very well, so we had no trouble at all and enjoyed a comfortable stay thanks to their polite service.

This Hotel is clean and relaxing, both outside and inside. The calm, tasteful interior made for a very comfortable stay. The attentive service was excellent, and I would like to stay here again. I also appreciate that you delivered the items I forgot.