Seluruh negara × Penilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun - 248Halaman

Thank you very much for your hospitality. The Room had an ocean view, and the view from the Onsen was wonderful—it was the perfect vacation! The parking lot was spacious and easy to use, and everything from the lobby decor to the complimentary drink service was thoughtfully provided. Everyone in our group was very satisfied, so we will stay again!

I stayed here a year ago. Last time, there was a water outage early in the morning, so I couldn’t use the toilet or even wash my face—it was very difficult. This time, I’ll write a proper review. First of all, thank you very much for accommodating an additional guest at short notice on the day. The extra bed was absolutely fine. The Room was spacious, had a great view, and above all was very clean. The large public bath was also wonderful. I could relax in the small room with massage chairs as well. My top recommendation is the breakfast. It’s on a completely different level from nearby Business Hotels—excellent. The value for money is outstanding. I honestly can’t believe you can stay at this price. It may be slightly more expensive than nearby Business Hotels, but I was very satisfied. I’m sure I’ll stay again next time. That said, the gym area is modest, and there were times when the Wi‑Fi connection was unstable. Still—yes, absolutely—I will stay again. Thank you very much.

I was very satisfied. I sincerely appreciate the front desk staff for kindly answering my questions. I visited for a concert, and it turned into a wonderful trip to Yamagata. The paintings and sculptures reflect the Hotel’s sense of elegance.

We stayed for 2 nights and 3 days. Overall, it was comfortable. The bath on the 7th floor had a fairly lukewarm tub, which was great because soaking in it after the hotter tub let us enjoy a longer time without overheating. On the other hand, the bath on the 1st floor has only four washing stations. While there are multiple tubs, most are so small that they barely fit one or two people, so I wouldn’t really recommend it unless you visit on a quiet day or specifically want to try several small baths. Meals (both breakfast and dinner) changed between the first and second night, so even with a Multiple Night Stay we didn’t get bored. You can enjoy many different dishes in small portions, and there’s also a special, creative feel to them. Everything was tasty, but not so impressive that it’s worth setting your expectations too high. The fish dishes were average; the meat dishes were very good. It was also nice that you can order Fukushima sake and other drinks for an additional fee. All staff were warm and welcoming. The Room was clean and spacious, and the bed was comfortable. We could see nature through large windows, and the amenities/Facility were well equipped: a large desk with a sturdy chair, a powerful hair dryer, a full-length mirror (stand mirror), tea and coffee, etc. However, it was disappointing that the desk drawer hit the chair armrests making it hard to pull up close to the desk, and that the light on the stand mirror had dead batteries. Since we stayed during Obon season there were many families with children, so it may not suit those looking for a quiet adults-only atmosphere. Also, since it said “no cleaning unless requested” for Multiple Night Stay guests we didn’t ask for anything—but staff still entered our Room to replace amenities without warning us first. This part of their guidance is unclear. There are hardly any shops nearby such as convenience stores, so it’s not ideal if you plan to sightsee only in the immediate area. It seems better suited either for going out toward the station area or for relaxing at this Accommodation. We didn’t use it ourselves, but they also appear to offer a free Shuttle Service bus to another affiliated Onsen.

I felt this was a historic and luxurious Ryokan. I was especially amazed by the splendid, ornate convention hall where we had dinner and breakfast. The building itself feels like it has withstood many years of harsh weather, yet you can still sense its former grandeur. From the Room, we could enjoy a panoramic view of the vast Pacific’s rough waves and the cliffs of the Izura Coast that seem to carry thousands of years of history—it truly made me glad we came. That said, there were a few points that concerned us. The Room is based on a traditional Japanese-style layout with thoughtful touches for usability, but there is a large step between the tatami area and the space with the sofa set, so those like us with knee and lower-back issues need to be very careful. Also, because the entire Room temperature is controlled by an air conditioner in the tatami room, it felt difficult to adjust the temperature in the bedroom farther away. While many Ryokan have become increasingly digital recently, there were no complicated digital devices here, which actually made things easier for us to use. When we bought souvenirs at the shop and asked for shipping delivery service , we were told that shipping fees could only be paid in cash and that charging it to our Room was not accepted. We weren’t carrying cash, so we had no choice but to take everything home ourselves. There seemed to be various explanations given, but since this is something commonly available elsewhere, I hope you will consider improving this point. We really loved the meals. Many locally sourced ingredients were used, and every dish was deliciously prepared. In particular, the grilled dancing abalone was outstanding in freshness, size,, tenderness,,and flavor—everything about it was excellent.. The simmered red fish and shabu-shabu hot pot also had slightly richer,, sweeter seasoning that perfectly matched my taste.. I also enjoyed their unique breakfast dish where grilled mackerel is warmed in a small pot before eating.. The timing of serving each course was excellent as well,, allowing us to savor every dish one by one.. For access to public bath , walking down long covered wooden corridor from lobby lined on both sides with large glass windows felt open airy enjoyable . It was great bath experience . I don’t think there were any guest survey forms provided , but I thought it impressive how hostess visited tables during dinner greeting guests listening opinions naturally through conversation . All staff left good impression . The driver who took us station on departure day drove safely which appreciated . Thank you very much for your hospitality .

The great location, the view from the Room, the comfort of the premium lounge, the cleanliness of the Room, and the delicious breakfast were all as expected or better, and I was very satisfied. I would like to stay here again on my next trip to Sapporo.

This was my second stay this year. It’s conveniently located near the station, with many restaurants nearby. The building looks a bit old from the outside, but it seems to have been renovated, and everything is very clean throughout. The breakfast venue staff were very kind and attentive. Breakfast featured many local dishes made with regional ingredients; everything was delicious, and I ate a lot. I was so full that I couldn’t try every item, but I’d like to recommend it to my family and friends. This time the Accommodation was quite affordable, and during this period we also received an additional discount through the Go To Travel campaign. Thank you for letting us stay at this price. I’d like to stay again.

This was my first time staying here. The price was reasonable, and the late-night soba was incredibly delicious, so I was really looking forward to breakfast. Breakfast more than lived up to my expectations—I was very satisfied and would love to stay again.

The Room was clean, and the breakfast offered a wide variety of options. The dining area was also spacious... Although we stayed for only one night, we had a very comfortable stay, and the front desk staff were courteous. Thank you.

The location was reasonably convenient, the property was clean, and I especially felt the staff’s service was excellent. On the other hand, I occasionally noticed an unpleasant odor in the unit bathroom in my room, so that affected my rating (it smelled like a drain odor backing up).

We stayed here to visit Mount Koya. The meals were delicious, and desserts and drinks were all-you-can-eat and all-you-can-drink. The bath water was soft, and everything was excellent.

Despite the affordable rates, the breakfast buffet offers a great variety. I’m happy that breakfast is available from 6:00 a.m. I also recommend the Kamadoka izakaya on the first floor. For guests staying overnight, there is a 90-minute all-you-can-drink plan for 1,000 yen. Also, it seems that registering as a LINE friend may give you a discount on your room rate. I will continue to stay here in the future.

The large public bath was very relaxing after coming back tired from walking. Breakfast wasn’t the same every day, which I really enjoyed. Thank you very much.

Whenever I return to Sapporo, I always stay here. It’s close to the North Exit of Sapporo Station, the area is quiet, and the Room is spacious—those are the highlights. When I need to travel from Sapporo Station the next day, it’s truly convenient. There are several convenience stores nearby, and the well-lit streets make it feel safe.

Both dinner and breakfast were excellent. The staff were also very pleasant. The baths were not too crowded, so it was comfortable.\nIt was a bit inconvenient that we had to change into slippers inside the building, and I couldn’t figure out how to request the soft-serve ice cream (I should have asked at the front desk), so I wasn’t able to use it even once. Still, even with that, I was very satisfied for this price.

I think both the Room and the Hotel were thoroughly cleaned; everything was very spotless. Perhaps because my Room was on the top floor, the view was wonderful, and I found myself looking outside again and again. The layout also felt spacious—there was plenty of room even with my suitcase opened on the floor, and I really appreciated having a table-and-chair set as well. The only downside was the shower curtain. Whether it was too short or not wide enough, the floor ended up getting wet all three times (and I’m usually careful when showering). From another perspective, though, the service from an experienced female front desk staff member was excellent. She kindly responded to my request for “a place within a 15-minute walk where I can drink quietly alone and enjoy good tuna,” and explained how to get there in a very thoughtful way. Thanks to her, I got there without getting lost—and it turned out to be the best tuna I’ve ever had. I was also able to relax and take my time. A Hotel with staff who provide such attentive service will surely help younger employees grow as well (sorry if that sounds presumptuous). It’s also a big plus that there is a restaurant, a 24-hour convenience store, and a bakery on the first floor of the building where the Hotel is located. All in all, I had a very pleasant stay.

I made a Reservation for a day-use in-room dining Plan to celebrate my friend’s 60th birthday. Thanks to the Hotel’s thoughtful consideration, they kindly lent us a red celebratory vest and hat, which we truly appreciated. The Onsen was wonderful, and the meal was delicious—we even enjoyed drinks from lunchtime, making it a very fulfilling day. Thank you very much.

An oceanfront location right in front of the sea, delicious meals, and a private open-air bath in the Room made our stay extremely satisfying. This Hotel is highly recommended for trips with your dog.

We stayed here as a couple to celebrate my wife’s birthday. Both dinner and breakfast were delicious. The Onsen was wonderful. Thank you for the complimentary champagne service at dinner.

The Room, baths, and meals were all wonderful. Both the in-room bath and the private Kashinoki-no-Yu Onsen were excellent. When I mentioned that the handle on the bath basket had come off, they responded immediately. As for the food, when I told them I have gout and can’t eat pork, they adjusted part of the meal. Every dish was delicious, and you could really tell how carefully everything was prepared. The soba was also great. All of the staff we spoke with in various situations were very pleasant, and it truly became a memorable trip. The view from the Room was amazing as well. There was a light mist over the mountains, and we enjoyed the beautiful scenery. It rained at night, but that actually made it even more relaxing with the sound of rain—I didn’t feel disappointed at all even though it rained. The American who traveled with me was impressed by everything and happily said they will definitely come again! I rarely write a Review no matter how much I travel, but Tsuruya was truly outstanding. If you’re considering a trip to Gunma, this is an Accommodation I would highly recommend—so I decided to write this Review. Next time, I’d love to enjoy the winter scenery along with the Onsen and meals. We will definitely visit again! Thank you very much.