전국 × 고객 서비스 평가가 높은 호텔·료칸 - 248페이지

It was my first stay in a while, and the Room had been renovated, so it was very clean and comfortable. The flush button on the unit bath toilet and the Room’s air-conditioning controls felt a bit outdated (and hard to use). Also, although the large TV was wall-mounted, I thought it might be better positioned a little higher. I’m rating the Facility and guest room 4 stars. I will stay again.

You can tell the building is old. Even so, I think it has been kept clean. What was disappointing is that the plumbing Facility feels dated. There was peeling on the side and bottom of the unit bath. (If this were improved, it would be an amazing value!) The Room door and the unit-bath door were warped, making them hard to open and close. A 10:00 check-out is very helpful, but from around 9:00 you can hear staff talking in the hallway as they clean other rooms, which makes you feel rushed. Breakfast was better than expected for a free offering. There were three kinds of bread, two kinds of salad, two simmered dishes, ham, rice, miso soup, and both raw and boiled eggs. There are convenience stores, a supermarket, and izakaya pubs around the Hotel, which is very convenient.

The property was better maintained and cleaner than I expected from the exterior. The meals were generous, and the rice in particular was delicious. The international staff were well trained, and their friendly service with a smile was very pleasant.

The private open-air bath was very relaxing. Dinner was delicious, featuring many Oita specialties. There was a wide variety at the breakfast buffet, and I ended up eating too much. I also enjoyed the all-you-can-drink shochu. The service was excellent as well—the front desk staff member, the staff member refilling the shochu, and the staff member from overseas were all very kind and helpful, making our stay truly comfortable. Thank you very much.

I stayed for one night. The large public bath helped relieve my driving fatigue. There are plenty of restaurants nearby, so it’s very convenient. The parking lot in front of the Hotel was full due to vehicles from construction business travelers, but I was still able to park somehow. I would like to stay again.

I use this Accommodation when visiting Disney. The spa was under construction during my previous stay, so I was looking forward to it this time. Both the sauna and the Onsen were very relaxing and helped me recover from fatigue. I would like to stay here again when visiting Disney.

From the moment you step into the Hotel—whether in the lounge, your Room, or the restaurant—you can spend your time enjoying breathtaking views wherever you are. Dinner enjoyed while gazing out at the vast ocean filling the windows featured dishes that paired perfectly with drinks, and with free-flow beverages, we couldn’t help but indulge. Although the building is a bit old, the front desk and restaurant staff were warm and welcoming, and our whole family seemed to have a wonderful time. We’d love to come again next time with friends as well. Thank you very much.

Although our stay was short, the Facility had a wonderful atmosphere and we were able to relax and enjoy a peaceful time. The next morning, we enjoyed the Onsen and sauna—it felt great, and both body and mind were refreshed. Since we arrived just before midnight (24:00), it was a bit disappointing that we couldn’t use the Onsen that day. Next time, I’d like to arrive a little earlier and take more time to enjoy the Facility as well. I would definitely like to stay again if I have the chance. Thank you!

This is our regular Accommodation, and we always appreciate your hospitality. It’s not too far to walk from Nagoya Station, and with an Onsen as well, it’s a quiet place where we can relax and rest comfortably. Don Quijote is right in front, which makes it very convenient. The breakfast is especially delicious, and it’s a Hotel we would love to stay at again!

Directly connected to JR Tokushima Station, the convenience couldn’t be better. The lobby, hallways, and of course the Room were all impeccably clean, which made me feel truly happy. I’ll definitely stay here again the next time I visit Tokushima (lol).

We stayed for two nights for my wife’s birthday trip. Breakfast on the club floor was calm and relaxing, which we really enjoyed. It would have been even better with a slightly wider selection. The Room was on the top floor as requested, and the night view from the Room was breathtaking. The Room was clean, very spacious, and comfortable. The only small disappointment was that there was no body towel among the amenities. All staff were very polite, and in particular, the trainee female staff member at the front desk provided outstanding service. Even though it was a busy time at reception, when I asked to borrow a hair iron she said she would check availability later. Since we were about to go out, I asked her to call me if one became available; she agreed and called back shortly after, and we were able to borrow one without any issues. Thank you for your courteous help throughout—without showing any displeasure at all. Thanks to her, my wife was truly delighted as well. I regret that I wasn’t able to thank her properly in person. When we visit Sapporo again, we will definitely stay here again. Thank you very much.

It was a wonderfully relaxing space, with no TV or music—almost completely cut off from the outside world. The meals were delicious, and you could really tell they were carefully prepared using local ingredients. The rice was so good I ate too much; at dinner I couldn’t finish my portion, and at the staff’s suggestion they made it into onigiri for a late-night snack. After my bath, when I got a little hungry, it was great to have those small onigiri to enjoy. I also really appreciated being able to sit in a lovely chair in the lounge and freely enjoy soft drinks or alcohol along with light snacks. I’d love to stay again.

Whenever we travel, my son tends to move around a lot in his sleep, so I try to choose a Hotel with a Japanese-style room whenever possible. This time as well, I made a Reservation here for that reason. We arrived a little early, but the front desk staff were very courteous and welcoming, which we truly appreciated. Breakfast was served as a buffet, and everything was delicious. There is also a large public bath on the 8th floor, where I could stretch out and soak at ease. It was a relaxing trip both physically and mentally. We don’t get to travel often, but this is a Hotel we would love to stay at again if we have the chance. Thank you very much to all the staff.

Thank you very much for your hospitality. The Room had an ocean view, and the view from the Onsen was wonderful—it was the perfect vacation! The parking lot was spacious and easy to use, and everything from the lobby decor to the complimentary drink service was thoughtfully provided. Everyone in our group was very satisfied, so we will stay again!

We stayed here for our elementary school-aged daughter’s birthday trip. She requested a buffet, so we looked for a place with a menu that both kids and adults could enjoy, and this is where we ended up. The buffet offered a wide variety of dishes featuring local ingredients, and we were very satisfied with both dinner and breakfast. Not only that, but check-in and check-out were smooth, the welcome service was excellent, and the playroom—clean and well stocked with plenty of activities—was always lively with guests. The Onsen was slightly lukewarm, which was perfect for our family since we don’t like very hot baths. The staff kept a comfortable distance; there wasn’t much small talk, but whenever we asked something they responded very politely, which made our stay pleasant. The next day we took a walk through Sosenkyo Gorge right in front of the hotel. It was easy to access, and we were able to enjoy ourselves even after checking out. Thank you very much. If I had to mention one drawback, it would be that the parking lot felt small for how busy it gets; when larger cars line up, getting in and out can be difficult. It would be even more comfortable if it could be expanded or improved.

Headed straight from Yamagata Station to the Hotel. Enjoyed a lunch buffet at La Seine, the restaurant on the 1st floor of the Hotel. I ended up eating too much, and it was over 30°C outside. I considered waiting in front of the front desk until check-in, but there were artworks on display throughout the building—sculptures and paintings from Japan and abroad—so my time passed pleasantly and productively. As a long-established Hotel, you can feel its heritage in the paintings displayed in the Room, yet areas such as the bathroom are well maintained and felt fresh and new. It was a relaxing guest Room.

The Room was clean, and the breakfast offered a wide variety of options. The dining area was also spacious... Although we stayed for only one night, we had a very comfortable stay, and the front desk staff were courteous. Thank you.

Conveniently located next to the station, making it very easy to use. The cleaning staff were very polite in their interactions. One concern was that the hairdryer had some dust or debris tangled in it. Other than that, the bathroom and toilet were clean, and I had a comfortable stay.

It was reasonably priced, the breakfast was delicious, it was clean, and it offered great access for sightseeing in Hiroshima. The only downside was that check-in was a bit crowded. I’d like to stay again.

I stayed for two nights in August and did not experience any major inconveniences. The meals were delicious. The Onsen was spacious, and I was able to relax and enjoy it. The staff were also very helpful. There was only one designated smoking area outside, but it was not particularly inconvenient.