Seluruh negara × Penilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun - 22Halaman

Though it is a small inn, everything was perfectly arranged with nothing lacking—truly wonderful. The hot spring was always at the ideal temperature no matter when we entered; thank you to the bath attendant. Thank you as well for kindly accommodating our requests. The meals were excellent, and the attendant was experienced, making us feel comfortable leaving everything in their hands. We would love to return. Thank you very much.

I stayed in a double Room with my daughter. All of the staff were polite and very pleasant. The key was a standard type, and while the Room had a slightly retro feel that showed its age, it felt clean and didn’t bother me at all—perhaps because everything was so thoroughly cleaned. I could even tell how careful the housekeeping was from the way the hair dryer cord was neatly wrapped. I really appreciated being able to enjoy a delicious breakfast for free.

This was my first time visiting Togura Kamiyamada Onsen. The proprietress kindly showed me to my room, and I was already in relaxation mode after being served delicious pickles and tea. The hot spring is 100% free-flowing from the source, available 24 hours a day. The water was wonderfully smooth with a gentle sulfur scent, and I enjoyed it many times—after arrival, at night, and again in the morning. And then the meal I had been looking forward to! Every dish was carefully prepared and truly delicious. I also tried the seasonal strawberry liqueur; it wasn’t overly sweet, and the fresh strawberry aroma was delightful. The proprietress served me with a warm smile, and our small conversations were so enjoyable that even though I was traveling solo, I had a wonderful time dining. I also appreciated being able to relax over my meal in the newly renovated private dining room. This was my first visit to Togura Kamiyamada Onsen, and both the baths and the cuisine were outstanding—I’d love to return in another season. Thank you very much.

It was a truly satisfying day in every way. All four private Onsens were wonderful, and we enjoyed them right up until one hour before check-out. We were also happy with the wide variety of complimentary drinks available at any time. Of course, every dish was delicious, and we especially appreciated the strong local character of the cuisine. This is an Accommodation we would love to visit again as soon as possible.

I seem to have booked an accessible room without realizing it, and was shown to a first-floor guest room. The in-room bathroom was an impressive stone design with great attention to detail, and the tub had plenty of continuously flowing water. The stone flooring was also slip-resistant, which felt reassuring. The clear Onsen water was silky-smooth—an excellent bath overall. That said, because the first-floor room is almost level with the embankment, bamboo grass has been planted for privacy and the room felt a bit dark, which was disappointing. With the special blinds set at just the right angle, views from outside are well blocked. Whether it was the mattress or something else, I slept very soundly. The large public baths are on the 3rd floor (women), 2nd floor (men), plus there are additional baths in the basement including a granite bath and an open-air rock bath. It’s fun to enjoy a variety of baths around the Accommodation from morning onward, and my companion was very satisfied as well and seemed refreshed. There are stairs to reach some of the basement baths and the open-air rock bath, so even younger guests should take care. Dinner featured local specialties such as salt-grilled ayu sweetfish, followed by more unpretentious yet delicious dishes—overall a very positive impression. Breakfast was also served seated in private or semi-private rooms, so we could enjoy it calmly. After flood damage, tasteful renovations have been done throughout; starting with the lobby, everything felt comfortable overall. However, since it isn’t newly built, there were slight slopes here and there in places like corridors. Being along the riverbank also means small insects can’t be completely avoided in summer. A Facility where you can feel the atmosphere of a classic Onsen inn. If I have another chance, I’d like to stay in a guest room on either the 2nd or 3rd floor.

I have stayed here several times, and it remains a wonderful Hotel. The staff are excellent, and the meals are outstanding and delicious. This time, I also enjoyed seasonal ingredients that felt like summer and was very satisfied. The Room is also lovely, with beautiful fittings and flooring. It is quiet and relaxing. Whenever I come here, I can spend my time slowly and peacefully, which I really appreciate. I would definitely like to stay again.

Thank you, Awakan, for your warm hospitality. My mother has loved traveling since long ago. We were poor when I was little, but she managed to take me to Awaji Island. I wanted her to be able to take her time and look out at that sea again. The weather wasn’t great, but as expected of a special room—we could relax on the spacious sofa and share many memories. The meals were generous, luxurious, and delicious. Most of the staff were international, but everyone was very kind and treated my mother in a wheelchair with gentle care and courtesy. With so many staff members, the place felt lively. It was heartwarming to see small children from other families greeting the staff in cute English, while what seemed like grandparents looked on happily. We also enjoyed the lovely view from the window of parents and children having fun fishing. I felt this is an Accommodation that families can enjoy no matter what stage of life they are in.

We were able to spend a truly relaxing time. After check-in, knowing rain was forecast for the next day, we quickly took a walk around the garden. We imagined how much more beautiful the pond’s colors must be on a sunny day. The meals paired perfectly with sake and wine, and my partner—who doesn’t drink alcohol—was also very satisfied with the dishes made generously with local ingredients. The Niida Honke sake tasting was delicious. My partner said the herbal tea and roasted green tea were also excellent. We became completely hooked on how tasty the mountain salt was. Breakfast offered a variety of ingredients, which we really enjoyed as well. The Scandinavian-style interior and calm lighting helped us unwind, and we slept soundly at night. We were happy to be able to use the lounge after check-in—it gave us time to leisurely plan our upcoming travels. We’d love to visit again on a sunny day in a different season.

Despite concerns about the earthquake, I traveled from Tokyo to Takachiho. I had been planning for a long time to visit Takachiho again, so I decided to go—and I was relieved that there was hardly any impact and I could stay with peace of mind. I was satisfied with everything: the Facility, the meals—everything. First of all, I was surprised that the Room had not only indoor and outdoor baths but also a sauna. It was my first time in my life staying in a Room with a sauna. The meals were explained in a picture-story style, and each dish had its own story and attention to detail, making them both delicious and fun to enjoy. Personally, I especially recommend the salt-baked kappo chicken and the panna cotta. On top of that, there was plenty of playful creativity with a school-festival vibe, and above all it was blissful time surrounded by the staff’s smiles. Nearby are Takachiho Shrine, night kagura performances, and Takachiho Gorge where you can also take a boat ride—an extremely convenient location. Thank you very much. If I have the chance, I’d love to return again.

I stayed here recently and had a truly comfortable, wonderful time. It was a few days after Typhoon No. 25, so I was worried whether you were operating as usual, but when I called in advance, I was told that guests had been staying without any issues even the day after the typhoon, which reassured me. This time, I was very grateful to receive a room upgrade. The beautifully renovated room was well appointed and extremely comfortable. Above all, being able to enjoy the private hot spring bath in the room at any time was amazing. Soaking in the bath without worrying about time while looking out at the ocean right in front of me felt truly luxurious and deeply relaxing. Of course, I also enjoyed the large public bath’s Dead Sea salt bath—it warmed me up and felt great. The meals are generous, so I kept lunch light, but once again I couldn’t finish the kamameshi (iron-pot rice), and they kindly made the remainder into rice balls for a late-night snack. Every dish was delicious, and I was especially impressed by how fresh and flavorful the seafood was. All of the staff were very pleasant, and thanks to their warm hospitality, I felt comfortable from start to finish. This is an outstanding ryokan with a very high level of satisfaction—I would love to visit again. Thank you very much.

Last time, we arrived after visiting other sightseeing spots and felt a bit rushed, so we made this reservation hoping to relax properly this time. Fortunately, we were blessed with great weather and truly enjoyed not only the dinner course, but also the sunset and breakfast on the balcony. Based on photos from our previous stay, my daughter created a printmaking piece, and I came wearing a T-shirt printed with it—so I was happy to be able to show it to everyone. I’m writing to let you know that the dishes we ordered through “Let’s Eat at Home Today!” arrived safely today. We’ll enjoy them while reminiscing about our stay. We look forward to seeing you again someday. Thank you very much.

The front desk staff were polite and genuinely caring. The room was spacious, with a two-tier refrigerator, a large TV, plenty of power outlets, and USB charging. The chair was big like a gaming sofa and very comfortable. Breakfast lived up to its reputation. I chose the Japanese set, and I was surprised that the rice was served in an ohitsu wooden tub. The side dishes were delicious, and there was coffee after the meal—nothing to complain about. I chose this hotel for three reasons: the low price, free parking, and breakfast. I was satisfied with all of them. I’ve been traveling solo to various places recently, but this is the first hotel where I felt it was a shame to leave after just one night. As mentioned earlier, not only the front desk staff but also everyone in the dining area provided pleasantly courteous service that made me feel great. I’d like to come back when I try again to see the whirlpools (Uzu-shio). This stay became one of my favorite travel memories. As for the hot spring/bath facilities, I only used the shower, so it was neither good nor bad for me personally. The facilities aren’t new, but as noted above, what satisfied me outweighed everything else. Thank you very much.

It was truly the best two days in between the rainy season. I was able to let go of my everyday fatigue and stress. The view from the bath over the Kikuchi River was so breathtaking it felt like I could be drawn right in—I could have looked at it forever. The meals were refined and delicious, perfect for me. In particular, the Shichijo rice was outstanding—shiny and absolutely delicious. The front desk service was excellent as well. I would definitely love to visit again.

This was our first stay with the VMG Hotel group, and we made a Reservation because we were drawn to the location and breakfast at Heian Shrine. With only three Rooms, the atmosphere was calm and relaxing. Even though we may have caused some inconvenience with two children, everyone at the Hotel was truly kind and helpful, making our stay very comfortable. They also handled an issue pleasantly and professionally, for which we are very grateful. As for the Room, it was a bit inconvenient that there was no luggage rack like many Hotels have. Also, since the bathroom, toilet, and sink were all in one unit, it felt slightly inconvenient for five people across three generations (as two-bedroom or connecting Rooms often have two bathrooms/toilets). That said, the Room was spacious and spotless; we could hear the bell from Kodai-ji Temple and even catch glimpses of people passing along Nene-no-Michi—full of charm and atmosphere. Thanks to the great location, we could walk to many sights. Gion at night and Ishibe-Koji Alley were also wonderful. Breakfast at Heian Shrine was a special experience as well—this stay truly made us glad we chose this Hotel. Highly recommended.

- Convenient location near the station; being in Kamata makes it especially convenient for early-morning or late-night use of Haneda Airport. There’s a supermarket just around the back corner, which is great. - The Room has all the basic essentials. - The walls are a bit thin, but if that doesn’t bother you, it’s good value for money. - It would have been nice if the in-house guide map showed which floor the coin laundry is on.

For the price, you could say it is what it is—but this was the best sauna I’ve ever experienced at an accommodation. A rounded interior design with fewer corners so hot air doesn’t get trapped, plus löyly every 15 minutes. A relaxation deck and a low-temperature hot-spring jacuzzi to avoid cooling down too quickly, and a glass-fronted setting overlooking the forest. You can really feel the host’s sense of style.

My mother, my wife, and I stayed for one night in one Room. It was a Japanese-style Room, and it was clean and well maintained, with a great selection of amenities. The body soap, shampoo, conditioner, and face wash were all high quality and felt wonderful to use. The front desk staff were very pleasant and welcoming, and the breakfast had a wide variety of dishes and was very delicious. If I have the chance to visit Shimane again, I will definitely stay here again.

I stayed for two days, and I was truly impressed by the staff’s kind and attentive service. I have stayed at many Hotels across Japan, but I was once again struck by the meticulous hospitality at Hotel Okura Kyoto. Throughout my stay, their genuine desire to help guests feel as comfortable as possible came through naturally in many situations. During my stay, I dined at the French restaurant on the 17th floor and also used room service; both the food quality and service were impeccable. More than just its Facilities or location, I feel that the staff’s hospitality itself is one of this Hotel’s greatest attractions. It was a Hotel where I would definitely like to stay again.

Thank you very much for taking such great care of our family of five. Before our stay, you kindly explained by phone how to get to the parking lot and bus stop for Mt. Komagatake, as well as how crowded it might be. Even though it was before check-in, you drove us to the bus stop, which was a huge help. You also upgraded our room because there was availability, and we were able to stay in a spacious, higher-grade room—making it a wonderful memory. From the room, the large public bath, and the dining area, we could see greenery that felt truly relaxing. Each dish was carefully prepared and beautifully presented; it even felt like a bit more than enough. We highly recommend staying at this inn.

The staff provided excellent service, and the amenities were well stocked. The bathroom also had a separate washing area, so we could relax and enjoy a comfortable soak. After watching Disney’s nighttime show, Maihama Station was extremely crowded, so staying at this Hotel near Maihama Station was very convenient.