Seluruh negara × Penilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun - 140Halaman

We chose the residence-type option to find a Room with flooring where our family member with limited mobility could stay barefoot, and it was very comfortable. It was helpful to have a microwave, refrigerator, and tableware for a stay of several days, and the bed was also very comfortable. We were satisfied with the kind support for our inquiries, including installing the bed guard we requested in advance.

Thank you for preparing a spacious Room on the top floor; the view was very soothing. It was less than a 10-minute walk to Susukino, and walking from Susukino to Sapporo Station via the underground passage, we arrived in no time. Above all, the Room was quiet and we were able to relax without stress, so we were very satisfied—and we used the massage chair many times. The parking staff were also kind. Breakfast was decent. The menu was well laid out within that space with good traffic flow. We would love to stay with you again when we visit Sapporo.

This was my first stay, and both the Hotel’s location and the surrounding area were great—I really felt I made the right choice choosing this Hotel (lol). The atmosphere of the Hotel was also amazing!

We visited as three generations of our family. The children enjoyed the latter half of summer vacation with marshmallows by the campfire, badminton and fireworks in the garden, and the pool. It was also great for parents to have tasty water and coffee available self-service in the lobby. The buffet at this Accommodation was thoughtfully varied, so the children never got bored and were very satisfied. The tempura and roast beef at dinner, as well as fried bread and banana milk at breakfast, were all delicious. The staff were also very pleasant. This is an Accommodation we would like to visit again.

As last year, we stayed for two nights in a Junior Suite to celebrate our grandchild’s birthday. The forecast was wrong, and the sun came out all three days, so we were able to fully enjoy Iritahama Beach and the pool instead of Nabeta. The staff’s consistently warm hospitality made our stay even more wonderful. Breakfast was great, but on the second day some items changed, and our grandchild was disappointed that their favorite shigure-ni from the previous day was no longer available, so I rated it 4. We’re looking forward to visiting again next year. They say they’d like to stay three nights next time.

I used to live in Kagawa Prefecture, so I’d been wanting to stay here at least once. The view from the Room was outstanding, with Yashima and the islands of the Seto Inland Sea visible. The Onsen water felt silky and gentle on the skin, and I was able to relax while listening to insects at night. The meals were made with local ingredients and were truly delicious. I also really appreciated the thoughtful hospitality of the staff, including those who welcomed us and took care of our dinner. Next time, I’d love to stay again with my children as well.

I stayed one night in a twin Japanese-style Room in the annex. The Room was new and very clean, so I had a comfortable stay. The mattress firmness and pillow suited me well, so I slept soundly without any neck pain. Tea and welcome sweets were prepared in the lounge—the madeleines were especially delicious. The late-night chasoba was also tasty and just the right portion size. Above all, the breakfast buffet was amazing; there were so many options that if you don’t plan ahead, everything won’t fit on your plate. The pumpkin potage and the doria were particularly good. What impressed me most this time was the service. Whenever I seemed even slightly unsure, staff immediately offered help, and I was able to get to my Room smoothly. Thank you very much.

It was a wonderful Accommodation. We were completely satisfied with both the Room and the meals, and the panoramic view over Lake Suwa was truly beautiful and soothing. The Onsen had excellent water quality, allowing us to relax at ease. We also appreciated the complimentary beer after bathing. We even received sightseeing boat tickets, so we were able to fully enjoy exploring Lake Suwa. This is an Accommodation we would definitely like to stay at again.

I stayed here on a guys’ trip with my sons. Both the building and the room were clean and well maintained, and we had a very comfortable stay. The LOVOT in the first-floor lobby was adorable and added to the nice atmosphere. We really enjoyed both the sauna and the cold bath. Breakfast featured plenty of local ingredients, which made us feel like we were truly in Nagano. We were also happy with the great manga selection, and dinner at the in-house restaurant—especially the pizza—was satisfying. When I come to Nagano again, I’d like to stay here again!

Everything was excellent. We stayed in a Premium Room and enjoyed access to the lounge—thank you for the wonderful food. The breakfast was, of course, delicious, and I ended up eating too much. The bathroom had a separate washing area, so I could relax and unwind. However, one disappointing point was that inconsiderate guests were making loud noises until close to midnight, which made it hard to fall asleep.

I stayed for one night starting on Saturday. There is a covered walkway along the building from the station to very near the Hotel, so it’s fairly easy to get around even on rainy days. The lemonade in the guest lounge was pleasantly tart, blue, and delicious, though it felt a bit limited that only donuts and rice crackers were available. It may be ideal as a casual regular stay.

This was my second stay. The moment I stepped through the entrance, it felt like a different world. The meals were delicious, the staff’s hospitality and manners were excellent, and our Room was upgraded—everything was taken care of. I would love to stay again. I’m also looking forward to trying the open-air bath next time. Thank you very much for such a wonderful experience.

The toilet and bathroom are separate, so you can enjoy a relaxing bath. From a woman’s perspective, I was happy to find not only shampoo and conditioner, but also a well-stocked selection of amenities from two cosmetics brands. The round table is small, with space for only one laptop, so it may be inconvenient for working. One thing I noticed was the light by the vanity mirror—it wasn’t bright enough for applying makeup. The front desk service and cleanliness were both excellent, and it’s a Hotel I’d like to stay at again.

A friend told me last year that the Suzuka Circuit pool was great, so we stayed thinking we’d be tired after spending the day at the pool. The Hotel is conveniently located—it's close from the parking lot to the entrance, and there are shuttle buses inside, so it’s easy to get to the baths, restaurants, and front desk. The pool itself was excellent, with a variety of areas for everyone from small children to adults, and there are plenty of shops as well. The staff were also very helpful. We even bought tickets again the next day and went around the attractions. Our child will be three next year, so we’d like to come back again.

After getting caught in the rain and soaking my shoes, I was wondering what to do the next day, so I was pleasantly surprised to find a shoe dryer provided in the room. It really helped.\nBreakfast started early at 7:00, which allowed me to make good use of the day. There was a wide variety of options, and I especially enjoyed the Osaka-style dishes.\nOverall, it was a very satisfying stay.

Check-in and Dining As we were staying with a large group, they handled our additional requests smoothly. They thoughtfully arranged the seating for dinner, and it seemed the same consideration was carried over to breakfast. We were able to enjoy our meals in a relaxed atmosphere. Everything was delicious, and we were fully satisfied both visually and in terms of portion size. The Onsen was also wonderful. We received smart, unobtrusive, and attentive service throughout. It was a truly great stay. Thank you very much.

Thank you very much for your kind hospitality. I would love to visit again. Access was easy if you have a car, and this Hotel offered plenty of enjoyment with the baths and hot stone sauna. The Japanese-style room felt a bit small for triple occupancy, but it would be perfectly fine for two, and offers great value for money!

The beer was delicious right after we arrived! We enjoyed beer and wine while waiting to check in. The panoramic sauna was amazing. Dinner was also great—the roast beef was truly delicious. The bath on the first floor was nice too, with a sauna and a cold plunge. For breakfast, it was disappointing that there was no yogurt or boiled eggs. Anyway, it was a wonderful stay at the Accommodation! We’re looking forward to visiting again.

My spouse and I stayed from Sunday to Monday. The front desk staff were pleasant, and while the baths are not brand-new, we were very satisfied with the sauna and walking pool. I also joined a löyly event in the sauna for the first time. We chose the dinner buffet, which offered a good variety of dishes, all tasty, and my wife especially enjoyed the desserts. The parking fee was reasonable, and on Monday we were able to leave our car parked while we took a walk around the nearby Heijō Palace Site. We would love to stay again if we have the chance.

Everything—from the cuisine and the Onsen to the private dining room prepared for our meals—was wonderful, and we were able to truly relax from the bottom of our hearts. The food in particular was exceptional; each dish reflected careful craftsmanship, leaving us deeply satisfied. Above all, the Onsen was truly outstanding, and we enjoyed it three times during our stay. The water felt wonderfully gentle on the skin, bringing a soothing warmth that seemed to melt away tension from deep within. We were able to fully savor the blessings of Yugawara’s hot springs. The comforting afterglow lingered long after bathing—it was a genuinely healing experience. Thanks to you, this became a very memorable stay. We would love to visit again.