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I stayed here several times back when it was the Mitsui Garden Hotel, but after COVID the room rates had risen quite a bit, which made it a tough choice. Now that it has been reborn as the Royal Pines Hotel, the rates are more reasonable. The Facility and Room were clean and well maintained, and the staff’s hospitality was excellent. The breakfast buffet was also very impressive. It seems like a great option not only for business trips but also for family travel. I’d love to stay here again when I visit Chiba.

This was my third stay, and as always, the bath was wonderfully relaxing. The breakfast was also excellent—every single side dish was delicious, and I was able to enjoy a hearty meal, so I was very satisfied. Just one thing: on both days, the amenity towels had a damp smell when they got wet, so I hope you can look into that. It remained a calm and comfortable place to stay. I would like to visit again.

My mother in her 70s stayed here the night before visiting relatives. This was her third stay. There are many Hotels in Tennoji, so I suggested we try a different Hotel for a change, but she said, “Via Inn is the best! If there’s availability, I want to stay here!” The staff were friendly and welcoming, the Room was clean, breakfast was delicious, and it’s just a short walk to Tennoji Station. Security also felt solid, so I think it’s a Hotel where you can stay with peace of mind.

The staff were courteous and guided us smoothly upon entering the lobby. The Room was a comfortable size, and it was kept very clean. The location is just off Kumamoto’s shopping arcade, so it’s easy to explore the area even at night. It’s also within walking distance of Kumamoto Castle and tram stops, making it very convenient for sightseeing. Breakfast offered a wide variety of dishes, including several local Kumamoto specialties. We stayed for a Multiple Night Stay (2 nights), and we appreciated that the menu changed. One point to note is parking. The affiliated parking lot is a bit far from the Hotel and comes with an additional fee. If the parking lot across the street could be used instead, it would be more convenient for guests traveling by car. Overall, this is a Hotel you can choose with confidence for sightseeing or business in Kumamoto.

The full-course dinner in the evening was our child’s first experience, and it was a wonderful one. Everything at breakfast was delicious. The restaurant staff were warm and attentive, which really impressed us. We would definitely like to visit again.

It was a wonderful, impeccably clean Room that made us think, the moment we stepped in, “We want to come back.” The open-air bath in the guest room was delightful both at night and in the morning, as we could relax while enjoying the ocean view. Meals were served separately for each party, giving a private feel and allowing us to take our time and enjoy everything. It was an extremely comfortable Accommodation that we would definitely love to visit again.

I booked with No Meals Included and didn’t expect too much for the price, but it exceeded my expectations in the best way. First, the front desk staff were incredibly courteous and impressive. The Room was spacious, spotless, and came with a bathtub. While the public bath isn’t large enough to be called a big bathhouse, it was perfect for soaking slowly in warm water. I honestly found myself thinking, “Is it really okay to stay here on a weekend for this price?”—almost feeling guilty. This time I didn’t add breakfast due to my plans the next day, but it looked very delicious. When we stopped by in the evening to pick up our stored luggage, you kindly lent us towels because we were soaked from a sudden heavy downpour. From start to finish, it was truly a Hotel full of outstanding hospitality. Thank you very much.

We stayed with my parents, my spouse and I, our three children, and one dog. We arrived after 2:00 pm, and they kindly allowed us to check in. We stayed in two Rooms, Seiran and Gekpaku, and breakfast was served for all seven of us together in Seiran. For dinner, the seven of us gathered around the irori hearth to grill the ingredients we brought, enjoying a relaxed time together. It was also fun to use the Tuk-Tuk Shuttle Service to Mochimune Station and Mochimune Minato Onsen. The grassy garden and cool earthen-floor area were comfortable for our dog as well, making this a pleasant trip for the whole family. We would love to visit again in a different season.

Everything about the Accommodation—the Room, the meals, and the staff—was excellent and very satisfying. In particular, I was soothed by the soft, gentle waters of Sujiyu Onsen. The bath in the Room was wonderful, and I was able to relax and take my time.

I stayed for two nights to attend a concert at Ecopa (one night was booked through another site). Everyone at the front desk was kind and courteous, and I truly appreciated how supportive they were. The late-night noodles, several kinds of ice cream and dairy drinks, and the breakfast were better than I expected. (Even late at night, the staff serving the noodles greeted me with a warm smile and attentive service.) Breakfast was more than sufficient for a Business Hotel—small side dishes, egg dishes, fried shrimp, and fried chicken were all great. I was also surprised by the wide variety of dressings and sauces. Although my Plan did not include breakfast, I ended up adding it on both days. Just one thing: the Room had been renovated and was very clean, but the shower and toilet seemed older, with some mold that couldn’t be fully removed. I think it would be even better if those areas were renovated as well. I had a wonderful stay and would love to visit again. Thank you very much.

The Room is new, and the bathroom area is spotless. The staff were very courteous, and above all, I was amazed by the high quality of the breakfast. With a focus on locally sourced ingredients, there were also local specialties such as chilled soup (hiyajiru), chicken nanban, and shiso tofu, plus even a trolley service—quality you wouldn’t expect from a Business Hotel. It’s about a 15-minute walk from the station, but close to the downtown area; it was a wonderful Hotel where I’d definitely like to stay again when I visit Miyazaki next time.

This Accommodation is highly recommended. The Room was clean and comfortable, and with the fresh greenery of the season, the semi-open-air Onsen was absolutely wonderful. The front desk staff were also very helpful, and we had a pleasant stay. The location and surroundings are excellent. It’s an Accommodation I’d love to visit again. Next time, I plan to choose the largest Room with an open-air bath.

Conveniently located near Saito-Miyakonojo Station and Hiroguchi Bus Stop, making it easy to find. The building is new, and the rooms and facilities are very clean. The "Tabibito no Yu" on the first floor is a natural Onsen, very clean with a large bath where you can relax and unwind. Breakfast offers both Japanese and Western options with a good variety and delicious taste. Within a 5-minute walk, there are many izakayas (Japanese pubs) and yakiniku restaurants, so there's no need to worry about dinner. I visited an izakaya where I enjoyed Miyazaki beef, pork, and chicken at an incredible value not seen in Tokyo. If I have another chance to visit Miyakonojo, I would love to stay here again!

This was my third stay. I was worried about road restrictions due to the heavy rain, but everything was fine. The meals were delicious, and there is a semi-open-air bath with a view of the fishing lights. I’m planning to visit by motorcycle next year.

As we were an elderly couple traveling together, we chose this hotel so we could enjoy a relaxed course-style meal, and it met our expectations and left us very satisfied. From the room we were shown, we had a panoramic view of Miho Bay. The room was spacious with high ceilings, and that alone helped ease the fatigue of travel. The sofa and table were carefully crafted from solid wood; they weren’t flashy, but they reflected attention to detail and good taste. We used the large public bath, and even though it was around 5:30 p.m., it felt like we had it to ourselves, so I was able to relax and enjoy it at my own pace. Dinner featured a wide variety of small portions using local ingredients and seasonal produce. The amount was just right, and the timing of service was excellent. Thanks to all of this, we had a wonderful time; however, there was one thing that felt inconsistent—the send-off. After dinner on our way back to the room, someone who seemed to be in charge saw us off at the elevator until the doors closed, which almost made us feel apologetic for the attention. Yet after checkout, when we left through the entrance, there was no farewell or greeting at all. Given how high the overall standard of the hotel is, this was a little disappointing.

On the day of our stay, unfortunately it was pouring rain, so we couldn’t go sightseeing. We were cold and soaked, but even though we arrived before check-in, they kindly let us wait in the lobby. They served us hot coffee, and soon after they prepared our Room early for us. Thanks to that, we could change out of our wet clothes and avoid getting sick. The proprietress and all the staff were very kind, and we had a truly comfortable stay. The food was delicious, the Onsen was wonderful—everything was perfect. We’d love to visit again.

I stayed in the "Gakuajisai" room this time. Each room is separate, allowing for a very quiet and peaceful stay. However, as I did not thoroughly check during the Reservation process, I ended up booking a room with only an open-air bath and no indoor bath. The changing area was inconvenient to use; the floor got wet, making it difficult to put on my yukata. The meals were absolutely delicious. They featured plenty of seasonal ingredients, which left me completely satisfied. All the staff members were calm and provided courteous service.

Let's enjoy crab and visit the Onsen! A charming accommodation with a unique atmosphere. The private bath is incredibly luxurious! The crab dishes are absolutely extravagant! Highly recommended for everyone. It was a luxurious experience. I want to make it an annual event.

I’ve stayed here many times, and this was the first time I was impressed that breakfast seating was open. Also, since it’s bonito season, they served a generous portion of delicious bonito sashimi in the morning! This is an area where even the grilled salmon is unbelievably good, so breakfast was already high quality—and then they added sashimi too. I was very satisfied! The Room and Facility are a bit old, but if that doesn’t bother you, I think it’s a great Accommodation. It’s also close to a convenience store.

Both breakfast and dinner offer a wide selection, including meat, fish, tempura, noodles, salads—everything you could want. The food is delicious. There are many kinds of desserts, and you can also take them back to your Room to enjoy. The herbal tea was excellent. The staff’s friendly greetings were wonderful. It’s a Hotel that’s hard to book, so if you get the chance, definitely give it a try.