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This was our second stay, having previously booked a room with Club Lounge access. The bathroom features a view bath, so you can enjoy the scenery outside while soaking. The view from the room is wonderful, and from the Club Lounge you can see Tokyo Tower up close, which really lifts your spirits. The food and sweets provided are also very delicious.

Everything was great except that the Room was so hot I could barely sleep. There was a fan in the Room, so I should have turned it on, but I couldn’t be bothered to get up, plug it in, and switch it on, so I just endured it until morning. After taking a bath in the evening, I enjoyed 4 of the 12 kinds of complimentary shochu in the lounge. Then live music started as well, and it was such a lovely time relaxing on a comfortable sofa. For the shochu, ice, cold water, and hot water are provided, so you can drink it however you like. As is often the case with buffets, it was quite crowded at mealtime, but there were also Kagoshima local dishes, which made it fun.

This was our fourth stay. We were able to relax as a family, and once again had a wonderful time. From the warm hospitality of the staff to every aspect of the service throughout our stay, everything was excellent. No matter how many times we visit, it’s a Hotel that makes us want to come back again. Our whole family was very satisfied with our stay. We look forward to visiting again next year.

We stayed for one night and two days with our grandchild. As mentioned in other reviews, the building and rooms are indeed a bit old, but everything was properly cleaned and we had no issues. With the all-you-can-play passport, we enjoyed bowling, the pool, craft-making, festival-style games, quizzes, a stamp rally, and more—plenty to keep us entertained. The free shuttle bus from the hotel to Yubatake at night was extremely helpful; it was my first time seeing the Yubatake illuminations, and I was surprised by how many tourists were there. Even though it was summer, walking around Yubatake felt pleasantly cool—almost a little chilly—which was wonderful. The next day we used the hotel shuttle again because I wanted my grandchild to enjoy street food and try the yumomi experience as well. We had only ever visited Kusatsu in winter before, so this was our first summer visit. While news reports talked about extreme heat in Tokyo, we were amazed at how cool and comfortable Kusatsu was in summer. At night we didn’t need air conditioning in our room—it actually felt slightly chilly. Summer in Kusatsu is great. The food was delicious, and everyone at the front desk, reception counters, and shop—especially the international staff—was very polite and pleasant. Every staff member provided excellent service; I was truly impressed. This hotel is highly recommended for families with children as well. We would love to visit again. The only downside is that the hotel is so large that it’s easy to get lost—especially when trying to find the baths (as other reviews mentioned), and yes, we got lost too. Overall though it was a wonderful hotel. Thank you very much.

This was my first stay, and everything was wonderful—from the check-in with oyaki and complimentary drinks, to the atmosphere of the Room, and the open-air bath attached to the Room. The cuisine also featured ingredients and cooking methods I don’t usually experience, but it was truly delicious and I was very satisfied. What left the strongest impression was how every staff member had a lovely smile and never forgot attentive, thoughtful service even when busy. It’s a Hotel I would definitely like to stay at again.

It was truly wonderful. We checked in after dinner, but there were welcome drinks and even snacks, and the front desk staff were very friendly, making our stay comfortable. In the morning, we walked past Yokohama Stadium to Chinatown for breakfast porridge. The location is excellent, and I would love to stay again.

It was really just across the road from the Shinkansen Hachijo Exit. If you use the underground passage, you can enter without getting wet even on rainy days. The room was spacious and clean, and the large trash bin was very convenient. In the morning I didn’t have time and couldn’t use my breakfast voucher, which felt like a waste. They will store your luggage both before check-in and after check-out, but after check-out it’s a self-service locker on the 2nd floor—once you get used to it, it’s no problem. For this price, I felt it was great value. I’d like to stay here again on business trips.

It was very convenient since we traveled by train a lot. The room had a massage chair, and the foot massage made me feel much better the next day. It was great to be able to relax in the bath. I also appreciated the complimentary water service. It was a clean, quiet, and conveniently located hotel—we were saying we’d like to stay again. Thank you very much.

Whenever I come to Matsuyama for work, I always stay here. The all-night sauna and Onsen are fantastic! The cool source spring water in the Onsen feels incredibly refreshing. I’m looking forward to my next stay.

Although it was a last-minute Reservation, everything was handled smoothly. Even though we checked in late, there were no issues. The location is very convenient, just a short walk from Toyohashi Station, and we would like to stay again.

We stayed here to celebrate my father’s 88th birthday. Only my parents stayed overnight; after I escorted them to their Room, I left. The proprietress remembered that it was for his 88th birthday and arranged a surprise celebration with the staff. Both my father and mother were truly delighted, and I’m told it became a wonderful memory—thank you very much. This is a lovely Ryokan with exceptional hospitality.

We stayed for one night over the weekend as a family. We enjoyed Futako-Tamagawa’s unique blend of urban convenience and nature, and the large public bath was excellent. We were able to relax together as a family. We would love to stay again if we have the chance.

The Room was clean and well maintained. Security felt strong and reassuring, as access to the floor is restricted without a Room key for that floor. The location was convenient, with easy access from the station and plenty of nearby convenience stores. At the end of my stay, the toilet became clogged and wouldn’t flush when I was leaving; when I informed them at checkout, they both thanked me for letting them know and apologized for the inconvenience, which reflected very polite service.

We stayed to celebrate our wedding anniversary. We had dinner at the Hotel’s Chinese restaurant. Although we did not mention our anniversary when making the Reservation, a member of the Hotel staff informed the restaurant, and they prepared an anniversary plate for us. The food was also excellent. The breakfast buffet was delicious as well, with a wide variety of options, and we were very satisfied. We also used the pool and fully enjoyed our stay at the Hotel. We would love to stay again if we have the opportunity.

We were very satisfied with every aspect of our stay, including the meals, the bath, and the staff’s service. The meals offered a wide variety of dishes and were delicious—we were truly pleased. The bath allowed us to enjoy the excellent water quality unique to an Onsen, and we had a relaxing, soothing time. All staff members were courteous, making our stay comfortable. We would definitely like to stay again if we have the opportunity.

About a 10-minute walk from the nearest station, it’s in a very convenient location with two convenience stores nearby and a well-known steak restaurant. The Room, lobby, and other areas are stylish and leave a great impression. The rooftop pool is open until night; it’s easy to use and an infinity pool, which also feels very chic. Many guests are from Asia. I didn’t have any particularly negative impressions, but while the building is excellent, the staff seem inexperienced and their service lacks hospitality. I felt this Hotel could reach an even higher level with more focus on staff training. It’s a Hotel I’d like to stay at again.

The Annex staff have a wonderful, welcoming atmosphere. In particular, the foreign staff member who assisted us at check-in was polite and warm, which we really appreciated. Thank you very much. We stayed as a couple in a triple room; it was quiet, spacious, and comfortable. The amenities were also well stocked. The location is convenient, and we would like to stay again. Next time, we’d like to try the breakfast as well.

The Hotel had a calm, modern Japanese-style atmosphere throughout. The view from the window was beautiful, overlooking the Nagara River and Gifu Castle. The scenery from the large public bath on the 8th floor was also spectacular. I really enjoyed breakfast, with fun and delicious options like comparing different types of rice and making my own furikake seasoning. For dinner, I chose in-Room dining, so I could eat at a relaxed pace. The only disappointment was that the tempura in the Shokado bento had gone cold, but that’s understandable for a boxed meal. All of the staff were polite, and I had a wonderful stay.

Although our trip was rainy, the staff kindly came to the parking lot with an umbrella to welcome us as soon as we arrived at the Accommodation. After that, everyone continued to treat us gently with warm smiles at all times, making it one of our favorite travel memories. The Onsen temperature was just right, and I ended up soaking for about an hour... Dinner was delicious, but breakfast was even better—an amazing variety and great flavors. We felt happy and completely full from the morning! It’s an Accommodation we would definitely love to visit again!

This Hotel was an excellent base for enjoying the Churaumi Aquarium, Emerald Beach, the outdoor pool, and activities in Motobu Town. It also serves as a bus stop for various routes, which was convenient during the hot summer. The ocean-view Room offered breathtaking sunset views. The food was outstanding—especially the steak dinner and the croissants at breakfast. All of the staff were professional, efficient, and wonderful. Thank you!