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In addition to its convenient location within walking distance of Sapporo Station and many restaurants, the reliable ANA-branded service offers peace of mind, and the pricing makes it easy to use even for business trips. Unlike many typical Business Hotels in recent years, the property has a calm, substantial atmosphere, and the guest rooms felt spacious. The rooms have separate bath and toilet areas, were very clean, and made for a comfortable stay. I was also impressed by how politely the staff spoke and their attentive service throughout my stay. The Sapporo Station South Exit area is convenient for business dinners as well, and the ease of getting around is another major advantage. I found this Hotel extremely practical as a base for both private travel and business trips. I would definitely like to stay here again when visiting Sapporo. Thank you very much.

We stayed here in late September to celebrate our wedding anniversary. We brought our pet (a Miniature Dachshund) and stayed for one night in a first-floor room. The room was very clean and well equipped, and we were very satisfied. It would be nice if amenities such as yukata robes or pajamas were provided. Depending on the room, we could hear the sound of footsteps running around from inside the room, which bothered us. For that reason, I deducted one star.

The breakfast was unbelievably good in both variety and taste. In Tokyo, it would easily be worth 5,000–6,000 yen. You could tell that every item was prepared with great care. The apple pie I bought as a souvenir also let the natural flavor of the apples shine through, and it was a big hit at my workplace. This is a hotel I’d definitely like to visit again!

I visited for the first time with my daughter and my 3-year-old grandchild. On the day of our stay, I forgot my charger and asked at the station if one could be borrowed; the staff responded very kindly, which left a great impression. In any case, all of the staff were pleasant, and we had a very comfortable stay. From 12:30 before check-in, we were able to enjoy light snacks as well as alcoholic and soft drinks, which really helped for lunch. I also appreciated being able to enter our room well before the 15:00 check-in time. The building is undeniably old, but it was very well cleaned, and our room was spacious and spotless—perhaps recently renovated. The large public bath and open-air bath were also excellent. Part of the indoor pool and kids’ play area could be used not only before check-in but also until 12:00 after check-out. The buffet meals were delicious; in particular, the sashimi at dinner was extremely fresh, and making a seafood bowl with it was fantastic. There wasn’t an especially large variety of buffet items, but I was satisfied with both the taste and quality. This is a hotel I would definitely like to visit again.

We stayed in the Special Room Wakutake. There were four of us: my 4-year-old son, my parents, and me. The Room isn’t new, but it’s spacious and comfortable. The food was delicious as well—satisfying in both quality and quantity. The special kids’ menu was also well prepared. There are several types of baths, which was great, and our child never got bored.

The room was very clean. In particular, the living room was spacious with no clutter, so my grandchild could run around freely. We would like to stay again next time.

I made a Reservation for a single Room and arrived about 30 minutes before check-in on the day, but the front desk staff told me the Room was ready, so I was able to check in right away and head up to my Room. Their service was excellent. When I entered, I was surprised to find a spacious twin Room. Since I had originally booked a single Room, I really appreciated being able to relax in such a roomy space. The Room, bathroom, and toilet were all very clean. I would definitely like to stay here again.

I stayed for one night during summer vacation to meet friends in Nagoya. The Hotel is located just outside the Shinkansen ticket gates, so there was no trouble finding restaurants or souvenir shops. The building was quiet, and the Facilities were well maintained, making my stay very comfortable. What I especially appreciated was that there were stairs in front of the elevators, which I could use during busy times. If I have another chance to stay overnight in Nagoya, I would like to stay here again. Thank you very much.

About a 10-minute walk from the nearest station, it’s in a very convenient location with two convenience stores nearby and a well-known steak restaurant. The Room, lobby, and other areas are stylish and leave a great impression. The rooftop pool is open until night; it’s easy to use and an infinity pool, which also feels very chic. Many guests are from Asia. I didn’t have any particularly negative impressions, but while the building is excellent, the staff seem inexperienced and their service lacks hospitality. I felt this Hotel could reach an even higher level with more focus on staff training. It’s a Hotel I’d like to stay at again.

The website says it is a 5-minute walk from the “West Exit” of JR Sannomiya Station, but Sannomiya has many lines and can be confusing for first-time visitors. I was traveling via JR, and I think it may be easier to exit from the JR Central Exit, go out to Ikuta Shinmichi, and head toward Motomachi (this is the route I used between the station and the Hotel afterward). The JR Sannomiya West Exit is hard to find unless you go down from the platform, and getting to the Hotel through the complex area under the tracks was difficult to follow even with a map app. The Hotel staff were very kind and made my stay comfortable. The coffee service was much appreciated.

About five years ago, I stayed at your Hotel on a tour arranged by a travel agency and was deeply impressed, so I returned for personal reasons. This time, on an independent trip by private car, I was once again amazed by the magnificent building that suddenly appears along the cliffside.\nDespite the rainy season, we had a clear view over the Tsugaru Strait, and to our delight the hydrangeas were in full bloom.\nThe Onsen was also excellent. The cuisine truly reflected local Tsugaru flavors; everything was delicious, and in particular the specially ordered large abalone grilled on a ceramic plate was outstanding.\nThank you very much for your hospitality.

Stayed for 2 nights. Despite a significant delay in check-in due to transportation issues, the staff provided courteous assistance. It rained during the stay, but umbrellas were available for borrowing. The breakfast and lounge area was excellent. The design was appealing, there were books available, and the daily-changing breakfast buffet offered a good variety of dishes, making it highly satisfactory.

It’s a bit far from the station, but Aeon is very close, so it’s very convenient if you go through Aeon. The Room was spacious and the air conditioning worked well. The Room also seemed to have been renovated, and the bathroom and toilet were clean, so I had a very comfortable stay. The morning meal had good Reviews, so I added it at the last minute, but it felt a little expensive. I used it after 9:00 and the banana cream was gone and wasn’t refilled afterward, which was disappointing. However, the bread and homemade yogurt were delicious. With Hotel rates rising recently, I was grateful to be able to stay at a reasonable price. I’d like to use it again next time.

Conveniently located near the station. There was a large public bath, which I enjoyed as I like such facilities. A female staff member at the front desk made me feel more comfortable. Breakfast had a good variety of dishes, especially plenty of vegetables, and it was delicious. Just one thing: I gave a rating of 4 not because of any fault on the hotel's part but because I didn't check my accommodation plan carefully enough—it turned out to be a smoking room. Since I don't smoke, the faint smell of tobacco in the room bothered me. I'll make sure to check next time. Thank you for your hospitality!

The staff's service was excellent. They approached us without us having to ask, and their response was quick. Thank you very much. We stayed in a double Room at an affordable price, but it was really just enough space for sleeping. If morning extensions are possible, I would like to prepare leisurely in the Room, so if there were slightly larger Rooms available, I would love to use this place again. Also, this is just a personal request, but if the loungewear were more like pajamas with separate pants and tops that could be worn around the facility, it would be more comfortable for me as an older guest. Walking to the bath in loungewear felt a bit embarrassing.

This is my favorite Hotel that I always stay at least one night when traveling to Fukuoka. The rooms feel a bit small, but they are clean and the location is very convenient. The view from the open-air bath in the large public bath was great, and I was very satisfied again this time. During this stay with my baby, they even prepared adorable baby amenities, which made me very happy. I truly appreciate such thoughtful attention to detail. Although the breakfast selection seemed slightly reduced compared to a few years ago and was a bit disappointing, it is still an excellent Hotel overall that makes me want to stay again.

Thank you for taking such great care of us the other day. The Room and meals were excellent in every way. We were especially impressed by the all-crab feast. We were very satisfied with the many delicious dishes, including medium-fatty tuna (chutoro). We look forward to visiting again with our family to enjoy another Premium tour.

It was an absolutely wonderful stay. When I asked to leave my luggage before check-in, you kindly accommodated my request, which allowed me to go about my plans with peace of mind. The moment I stepped into the Hotel, I was enveloped in a refined yet glamorous fragrance that instantly made the experience feel special. All of the staff were impeccably presented, with polished manners and elegant language. Every interaction felt delightful and memorable. The Club Lounge presentations were all excellent. In particular, the Pasha coffee served at afternoon tea and the specially paired sweets were exceptional—I truly enjoyed a luxurious and uplifting time. I also stopped by the bar before bed, where the bartender created one original cocktail after another tailored to my preferences. It felt like being in a dream. In my room, I initially found the shower controls a bit difficult to use, but when I contacted you, a staff member came right away and explained everything clearly, which was very helpful. Above all, the bed was more comfortable than anything I have ever experienced, and I slept wonderfully. Thanks to you, it became an unforgettable trip. I would love to stay again. Thank you very much.

This time, I made a Reservation for two Rooms for my mother and brother. My brother said that at check-in, the staff seemed puzzled that we had reserved two Rooms. Other than the check-in service, everything was comfortable.

I was extremely satisfied—it was truly restorative for both body and mind. I was especially pleased with the attentive, thoughtful service, and I will definitely return. Next time, I’d like to stay for two nights and enjoy it even more.