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It was our first stay, and it was a wonderful Accommodation that made us want to come back. The entire building has tatami flooring, so there’s no need for slippers, which made it comfortable even with children. Everything felt very clean, the food was delicious, and we also enjoyed being able to choose what we liked from the half-buffet. Above all, the staff’s hospitality was truly warm and memorable. They were kind to our child as well, making it an Accommodation where our family could relax without any worries.

I stayed here for business. As it’s in the suburbs, a car is essential. I was hesitant about the container house, but I couldn’t hear any outside noise, and once inside the Room, it felt no different from a regular Hotel. The Room was clean and had a microwave, and the parking lot was close by—excellent. I just wish there were a convenience store closer.

From the moment you see the building towering on a small hill, your heart starts to race. From the lobby to the lounge and the Room, everything is simple, clean, spacious, and relaxing. The buffet offers a wide variety of delicious dishes that disappear in no time—it seemed hard for them to keep up with refills. We have stayed at Mercure hotels in many places, and my husband says this one is the best. The Onsen is also excellent.

Because it is close to To-ji Temple, we chose to stay here. The front desk staff kindly provided detailed guidance on the parking area, advised us that we might need an umbrella based on the evening weather forecast, explained how to get to sightseeing spots, and gave a thorough overview of the Facility. We stayed here for sightseeing in Kyoto with my father and had a very comfortable stay. The breakfast was also delicious. The large public bath was wonderful as well—it felt great after a long day of walking. In the morning, my father and I were able to take a walk to To-ji Temple, and we enjoyed a great trip in Kyoto together as parent and child. Thank you very much. For these reasons, I give 5 stars across the board.

It’s a very clean Hotel. The front desk staff provided exceptionally friendly and wonderful service. I stayed in a triple Room with my children, and it was spacious and very clean. The view was amazing! The kids were thrilled. In the morning, there’s a bus that takes you to USJ, so access was convenient. The location is right in front of JR Bentencho Station, but you have to take an overpass and make a detour, so it can be tiring with lots of luggage. It may also be a bit hard to find your way. The breakfast buffet on the 51st floor offers an incredible view. The food was delicious as well. It was extremely crowded, though. Overall, I’m very satisfied! I’d love to stay again.

Once again, I was able to relax and enjoy the Onsen. Dinner was served early, which gave us plenty of time to unwind in the evening, and we really enjoyed it—thank you. The staff were warm and friendly, which made us feel at ease. We would love to stay again when we have the chance, and we are considering booking for others in our group as well. We’re looking forward to it. Thank you in advance.

The Hotel Room was spacious, and we were able to relax comfortably. We chose this Hotel again because we had enjoyed the bath before, and this time the hot stone spa was also excellent. For this price, having the Room, hot stone spa, bath, and even breakfast included felt like a great value. The breakfast venue isn’t very large, so I wondered if guests arriving later might have to wait—but staff always guided us to seats, so everything seemed to run smoothly. If I had to mention one thing, I would have liked a tabletop mirror in the Room. I’d like to sit down while doing my makeup! Maybe we just didn’t find it! But we’d definitely like to stay again.

Thank you very much for your hospitality. This was our first family trip since losing our beloved dog, and we traveled with my elderly parents who have difficulty walking. I thought it might feel a bit sad, but everyone was so kind and had such wonderful smiles that it became a truly enjoyable trip! Our dog’s name was also Fuji, so it felt like we were meant to be here. My parents were also happy that, thanks to the walking support cart, they could choose their own dishes at the buffet. Every dish was amazing—beautifully presented and delicious. The meat was tender as well, and everyone loved it. We also enjoyed the water bar, the old-fashioned game arcade, and the souvenir shop! The bath was spacious and great, but there weren’t many handrails, so my mother seemed a little uneasy. Still, it felt wonderful. The Room was of course clean and very comfortable. We went to the pool area to take photos, and I thought it was a pleasant place for a walk. We would definitely like to stay again. Thank you very much.

This was our second stay since last year’s Golden Week. This time, we also enjoyed a walk around the garden and soaked in the footbath. Both dinner and breakfast were delicious, but it was disappointing that draft beer was only available as part of an all-you-can-drink plan. We would appreciate it if you could consider offering options such as ordering by the glass or changing the drink plan.

The amenities were excellent, and the ReFa shower head and hair dryer were very comfortable to use—thoughtful services that many women will appreciate. The Room was cozy and made me feel like I was staying at a small boutique Hotel in Paris. It was my first repeat stay in a while, and I would definitely like to stay again.

I truly enjoyed the world’s best breakfast. Not only the croissants, but also the other table breads, jams, vegetable drinks, tapioca, and everything else were delicious. I had a wonderful time. Thank you very much.

The staff were wonderful, with thoughtful attention to detail, prompt service, and courteous hospitality. Thanks to the smooth check-in, I was able to stay comfortable throughout my visit. The location and Facility were also excellent. I would love to stay again.

The location was convenient, and both the Room and the large public bath were clean—this Hotel offered great value for the price. I also liked that breakfast included a choice of morning set meals at Café de Crie. If I had to mention one thing, it would have been nice to be able to check how crowded the large public bath was from the Room. Still, it’s a Hotel I’d like to stay at again. Thank you very much.

We stayed here with four adults—my parents and us as a couple. This was our second visit, and we were able to relax thanks to the seasonal cuisine and wide selection of drinks. Since everyone has different preferences, the all-inclusive plan made it easy for all of us to enjoy both the meals and the baths, making it a truly wonderful trip.

I stay here when I’m on business in Aomori. The free ramen at night was perfect for a light bite. The ice cream after relaxing in the large public bath was especially enjoyable. The omelet at breakfast the next morning was also delicious. I’d like to stay here again.

It was a last-minute stay. The Facility was more than sufficient for relaxing alone. The TV was large and easy to watch. There were plenty of power outlets as well. Since I used the public bath, I felt the Room could have had one more towel. The large public bath had spacious washing areas and even an open-air bath, so I could unwind. My only minor concern was that the shower water pressure was a bit weak. Breakfast was simple.

I stayed during Golden Week and thought it was a bit pricey even though the Room didn’t have an Onsen, but it exceeded my expectations in a great way! The rooftop Onsen had a wonderful view and was excellent. I usually don’t like buffet meals because the food can be mediocre and the atmosphere often feels unsettled, but this Hotel had a wide variety of options and everything was delicious, so I was very satisfied. I’d love to stay here again.

A family member became unwell, and we arrived at the Hotel before 3:00 PM. When we explained the situation, they quickly prepared a Room that was not yet ready and arranged for us to check in. Thanks to that, we were able to rest properly. Thank you very much. The Hotel itself is new, very beautiful, and clean. If I had to mention one issue, the bathroom seems to be separated, but when you step out of the bath area there is a toilet right there, and with clear glass it is completely visible from both sides. That part was difficult. The Bikan Historical Quarter is very close by, so you can take your time sightseeing. It was an excellent Hotel, and I would definitely like to stay again if I have the chance.

It was conveniently located near Sannomiya Station, and being on the south side, the area around the Hotel was clean and pleasant. The Room was clean and comfortable. Amenities and service are streamlined—you pick up water yourself after check-in—but I felt that this simplicity helped keep the price reasonable. The bath was a typical in-room bath found in many hotels, but I appreciated receiving a bath additive.

Located in the heart of Shinsekai, it was very convenient and I was very satisfied. I would have preferred a slightly larger toilet, but the value for money is excellent. I would like to stay again.