Kobe Hotel Juraku

I stay here for about three nights around the same time every year, and the Hotel’s sincere hospitality never changes. They respond quickly even to minor issues, and their courteous service remains a consistent highlight. The well-rounded breakfast is another constant, as is the afternoon drink service—I'm impressed that they maintain such a high level of hospitality. I sometimes read Reviews of other hotels saying, “It wasn’t like this before,” but this Hotel never leaves me with that kind of disappointment. Overall, you can really feel the quality of this Hotel. It has everything that makes me want to choose it again for my next stay in Kobe.

This was my first stay here.I was torn between this and another Hotel until the last minute, but I’m glad I chose Juraku.All staff provided appropriate, well-balanced service, and there was nothing that irritated me over small details.Due to a sudden change in my work schedule, the number of nights for my Multiple Night Stay changed slightly, but they handled it smoothly without showing any displeasure.The lounge hours are a bit short, but considering the price, I was more than satisfied. With the hot days continuing, I really appreciated being able to rest there.Breakfast incorporated a variety of local Hyogo specialties, and I enjoyed it every day.The Room bathroom was standard, but again it felt reasonable given the Accommodation cost.