히가시마츠바라역 × 고객 서비스 평가가 높은 호텔·료칸 - 2페이지

Located just steps from the Shinjuku New South Exit—an unbeatable location! Since the Hotel is on the 20th floor and above, the views are great, and we could even see Tokyo Skytree from our Room. Takashimaya is right in front, so it was easy to find places to eat. It was also very convenient for getting around with the Hotel as a base, so I’d love to stay again.

This was my first stay. The front desk staff were very kind. There were no amenities such as facial toner, but there is a convenience store in the next building, so it wasn’t a problem. I stayed in a single room, but the bed was spacious and I slept comfortably. I’m very satisfied. I couldn’t use the TV’s sleep timer—was it a TV that doesn’t have that function? It would be convenient if it did. I was able to relax very well. Thank you.

The Room was clean, and we had no complaints. Thank you again for your hospitality.

This was my first stay, and I was very satisfied—the Room was comfortable and the breakfast was delicious. I would like to stay here again when visiting Shinjuku.

It was quiet and relaxing.

The location was very convenient for joining a bus tour the next day. I could walk to Shinjuku, and the Accommodation was clean, reasonably priced, and excellent. I would like to stay again.

Located just a 3-minute walk from Shibuya Station, I chose this accommodation for its excellent location and reasonable price. While the bathtub was small and the hotel had an older atmosphere: - The front desk staff were polite and welcoming. - My delivered luggage was placed in the room before my arrival. - The humidifier was properly filled with water. The service was comparable to that of a first-class hotel. I would definitely choose this hotel again for my stay in Shibuya.

I stayed here for a business trip. Although it was a short stay this time, the room was designed conveniently for a multiple night stay, with features like a washing machine and stove. I wish I had stayed for more nights. The location is easily accessible from Yutenji Station and offers reasonable accommodation rates. There’s also a convenience store about 1 minute away on foot, and I believe there’s a supermarket near the station, making it convenient without needing to eat out. The amenities, showerhead, and hairdryer were from well-known brands, which made me excited during my stay. I would love to stay here again!

There were not many Japanese guests, and using the lounge was very comfortable. Thank you for accommodating our Room request as well—it made this a truly memorable trip and workation. We had cocktails on the first floor; everything was delicious and the atmosphere was great. In the lounge, we also saw some guests we don’t usually encounter… Some young overseas travelers had poor manners at times, but a kind word from a female staff member in the hall lifted my spirits. Because this stay was so wonderful, I made a Reservation for the Hyatt in Yokohama at the end of this month. I had avoided visiting before because I wanted to stay away from Shinjuku’s crowds, but thanks to its excellent location next to the Tokyo Metropolitan Government Building, it has a great atmosphere and is a lovely Hotel I would definitely like to visit again. Thank you very much.

I stayed here to attend an anniversary event at Shibuya Public Hall. Even late at night, the staff kindly and carefully helped me with laundry services, which was very reassuring. Although I did not book a Plan with meals, there was a light breakfast service and complimentary late-night “Yonaki Soba.” There were also plenty of restaurants nearby as well as Don Quijote, so I had no trouble finding food and enjoyed a comfortable stay. Overall, it was a wonderful and comfortable experience. If I had to mention one minor point, the Room I stayed in smelled slightly of tobacco. Since I made the Reservation for a smoking Room myself, it may not be fair to complain; however, some people may find perfect scores hard to believe, so I decided to leave this Review. I apologize. I sometimes stay at other Business Hotels as well, but I always end up thinking of Dormy Inn and comparing them—so in the end, I feel Dormy Inn is probably the best choice when choosing Accommodation. Thank you very much for having me stay this time.

I was able to relax and unwind at a very leisurely pace. It was a stay that truly made me think, “As expected of Hilton!” I rated the Facility 4 points because the Room doorstop is located in front of the suitcase storage area, so I bumped my foot and hurt it every time I took my luggage out, which is why I deducted a point.

A Room with a wonderful view and a lovely selection of furnishings. I wish I could have stayed longer. I wanted to go for a walk to places like Shinjuku Gyoen, but I couldn’t figure out how to get there. Everyone answered politely when I asked, but no one proactively offered guidance, which was the only disappointment.

Although I arrived later than my scheduled check-in time, the staff were very courteous. The Facility was clean, and most amenities were provided. Since I had a leg injury and could not climb the ladder, they kindly accommodated my request to sleep on the lower bunk, which I truly appreciated. The air conditioning felt a bit too strong at night. I also think the lighting could be a little brighter. I would like to stay again.

This was my second stay, as I attended an event at Yoyogi Gymnasium. The Room was clean, and the ReFa showerhead felt very pleasant. Personally, I liked being able to leave the key at the front desk (as I tend to lose things easily). I would love to stay here again.

Many foreign guests stay here. The self check-in and check-out system is very convenient with no waiting time. Staff promptly assisted when there was an issue with the machine operation.

I stayed with a friend as two guests. The Hotel lobby was fully open and felt like a wonderful space where many people gathered. We also enjoyed it with coffee in hand, sitting on the benches outside. The Room was simple, and the mattress had just the right firmness for me, so I slept well. The service that lets you listen to records in each Room was unique, and we were able to enjoy some records we’d been curious about.

I recently stayed at the accommodation for a special occasion. From check-in to check-out, the staff provided exceptionally courteous service. The foreign staff members were also highly proficient in Japanese, allowing me to feel comfortable and at ease throughout my stay. We celebrated a birthday in the room this time, and the heartfelt message included with the room service hors d'oeuvres deeply moved the birthday celebrant. The Beef BOX was also incredibly delicious, creating wonderful memories for us. I was delighted to find hair oil available at the amenity bar, which showed thoughtful attention to detail. The room offered a view of Tokyo Tower, allowing us to enjoy stunning scenery from dusk until late at night. I would love to stay here again in the future. Thank you so much for making our special day truly unforgettable!

This was my first time staying here. The female staff at the front desk was very kind and helpful. The check-in and check-out procedures were simple and smooth. I stayed alone, but the Room was very spacious and clean. If I have another chance to visit Tokyo, I would love to stay here again.

I stayed with one owner and a small dog. The semi-basement cafe offers breakfast and lunch, is pet-friendly, and allowed me to relax with my dog the next morning. There are stairs up to the Room on the second floor, but the staff helped carry my luggage. The design and construction are very stylish, everything was spotless, and I was extremely satisfied with the Room. The size was just right for a single stay, and there was also space by the entrance to easily place a large suitcase or a pet stroller, so it felt spacious. A pet crate and all necessary supplies were provided, so I had no issues at all. Luggage storage before check-in is also available at the first-floor cafe. There are conveyor-belt sushi restaurants and family restaurants nearby, so finding dinner is easy. Since the Room has a kitchen and washing machine, it’s also suitable for a Multiple Night Stay. I highly recommend this Hotel—there’s nowhere else in central Tokyo where you can stay this cheaply. I plan to stay again.

Good hotel. Kind staff. Clean and user-friendly. However, please note that with the IKYU UI, even if you make a reservation for the main building, you may be assigned to the annex. The annex is about a 5-minute walk but is a completely separate building.