카도마츠역 × 고객 서비스 평가가 높은 호텔·료칸

The Room was very clean, and we were able to relax comfortably. The Facility was well stocked with amenities and drinks, and they promptly arranged a taxi for us, making our stay very comfortable. Thank you very much.

It’s a short walk from the station (bus stop), but I think it’s an easy distance to walk. The Room had everything we needed, and it was wonderful that drinks and light snacks were available until 10:00 pm. The snack cakes were delicious. All the staff were courteous and helpful, so we had a very pleasant stay. Thank you very much.

Close to the station, clean and well maintained. Excellent hospitality and service—I'll definitely stay here again on my next trip to Fukuoka.

I was in Fukuoka with my daughters, and each of us had our own plans. We searched for a place where the three of us could stay together, with free parking and reasonable rates, and decided on Vessel Fukuoka Kaizuka. We really appreciated their hospitality. My daughters were happy and said it was the best Business Hotel they’ve stayed at so far. The Room was clean. Plenty of power outlets. A separate washbasin area apart from the bath/toilet. You can see outside through the window. A good selection of amenities. Two trash bins. Shoes-off indoors. They were really excited about all of that.

Thank you very much for your wonderful hospitality. I stayed on a business trip to attend my junior colleague’s wedding. Since I had a compact car, securing parking was easy—perfect! The Facility was also clean and beautiful, which made me very happy. When I called because I was worried about the check-in time, you spoke to me so kindly. At check-in, you explained the Point Card program, and since I truly wanted to come again, I signed up. While waiting for the check-in process to be completed, I received a lovely surprise—birthday wishes that I’d almost forgotten at my age! As I thanked you with genuine happiness, you told me there is also a birthday-month gift as part of the Point Card event. Even though it was the day I joined, you handed it to me right away, and it made me smile and feel warmly happy. Thank you so much. On top of that, although you had promised to give me the Point Card when I signed up at check-in, I rushed out in a hurry to make it in time for the ceremony and couldn’t receive it then. Thank you very much for sending it to me afterward. I’m sorry for the postage cost as well. I will definitely plan to stay again.

I had only known Hotel Okura Kobe, but since this was my first trip to Hakata, I chose Hotel Okura Fukuoka. The service and housekeeping were excellent, and access from the Shinkansen station was easy to understand and very convenient. As someone unfamiliar with the area, I truly appreciate the female staff member who kindly showed me on a map where to find delicious ramen and answered my questions with a smile. It immediately put me at ease, and I felt glad I made this Reservation. I couldn’t stop by the basement brewery due to time constraints, but a male staff member also kindly informed me that I could buy beer at the shop. Having stayed at inexpensive Business Hotels near stations before, I was reminded how valuable local tips and guidance gained through genuine conversation can be—and how they become part of your travel memories. To everyone at Hotel Okura Fukuoka, thank you for giving me such wonderful memories.

I chose this hotel for my first trip to Hakata because it has convenient access from Fukuoka Airport, is close to the station, and has a large public bath. All of the staff were polite and kind. I had sent my luggage ahead of time, and they brought it to me at check-in, and when I accidentally left without my card key, they handled it with a smile. The Room was spacious and very clean. There were separate slippers for the public bath and disposable slippers for use in the Room, which helped me relax. There were also plenty of restaurants and food stalls nearby for dinner, making it easy to get around at night. It was a very satisfying trip.

This was my third stay for business. Walking from Fukuoka Airport with a suitcase can be tough during hot weather because the roads are uneven. However, if you make a Reservation for your departure time from Fukuoka Airport, they will drive you there, which is a very helpful service. For a solo business trip, this is a clean, great-value Hotel with nothing to complain about. Also, Yahoo! Travel offers an instant point discount, which is nice. It’s also convenient as a base for day trips from Fukuoka Airport. And if you’re flying out of Fukuoka Airport, they can take you there as well. Thank you very much for your hospitality.

Thank you very much for your hospitality the other day. Following last year, I stayed with you again. Not only is the location convenient and close to the station, but your staff’s excellent service made it an easy choice to stay at your Hotel again this year. It seems Fukuoka has been experiencing hot days as well, so please take good care of yourselves. I look forward to visiting again.

I found this Hotel while looking for a place to stay for a trip to Hakata, as I was also going to Chieko Mizutani’s concert. It was close to the concert venue, and since I was traveling with a friend, we wanted a Room with a separate bath and toilet and enough space. There was plenty of room even with our suitcases open. The toilet was completely separate, and it had its own sink and paper towels, which we really appreciated. The Hotel is new and very clean, well equipped in many ways, and conveniently located near the station. It’s also great for leisurely walks around Tenjin, Nakasu, Kawabata, and more. It happened to be the day of the Gion Yamakasa Oiyama event, and since the finish point was right in front of the Hotel, we were able to enjoy it. The Hotel staff answered our questions very politely as well. Thanks to that, my friend and I were able to fully enjoy our trip together—it became a wonderful memory.

No matter when I stay, the staff are always wonderful—friendly and truly pleasant to deal with. The rooms are thoroughly cleaned, and I was able to relax in comfort. There’s a unique sense of ease that lets me be myself, and it feels like coming home. Thank you, and I look forward to staying with you again.

Despite being in the midst of Tenjin’s urban bustle, I was able to spend a serene time that felt like a different world. I was highly satisfied with everything from the hospitality and Facility to the amenities and dining. This stay reaffirmed for me the essential value of Hotel service: forgetting everyday life, relaxing, and recharging for tomorrow. In particular, the “perfectly balanced sense of distance” in the service throughout the Hotel and the pleasantly unpretentious atmosphere were truly comfortable. As one of Fukuoka’s premier luxury hotels, it isn’t an experience I can have often, but it left a lasting impression and is a Hotel I would love to stay at again someday.

I chose this place because it’s close to the station, and it truly is right next to it, so the convenience was excellent. The Room was spacious and also had relaxation equipment, allowing me to unwind both physically and mentally. I would definitely like to stay here again.

This Hotel was clean, and the staff were courteous. I had a comfortable stay without being bothered by noise in the Hotel. I will stay here again next time.

From the photos, I initially thought we would have to climb stairs to enter, but the building is designed so you can take an elevator down to the basement, which made our stay with my elderly mother easy and comfortable. The design is outstanding, and after entering you first arrive at the basement front desk and lounge—an exciting start that really builds anticipation. The Room was bright and open, with a very spacious bathroom; the sink area is separate and close to the bedroom, making it extremely convenient and comfortable overall. This is a Hotel I definitely want to return to.

Because the hotel is directly connected to the station, you can take the elevator about a 30-second walk from the subway ticket gates and reach the front desk right away. It was extremely hot that day, so this location was truly appreciated. The breakfast buffet had a wide variety of options, all delicious—I was very satisfied. The large public bath was well maintained and comfortable. If I come to Hakata again, I would definitely like to stay here.

It was great to have parking available, and the location was convenient for getting around. I’d like to stay here again.

It was my daughter’s first overnight stay, and seeing her eyes sparkle with excitement made it a wonderful memory for me as well. The amenities were well stocked, and the Room was clean and comfortable. The staff were also very pleasant and welcoming, so we had a relaxing stay. We stayed with No Meals Included this time, but it was still more than satisfying. My daughter had a great time too, so I’m glad we chose this place for her first overnight stay. We’re considering staying again—she’d like to use the Onsen, and we’d love to stay in the princess-themed Room she mentioned.

This was my second consecutive week staying here. It’s a bit far from Hakata Station and Tenjin, but it’s still within a 20-minute walk, so it was acceptable. The Facility feels a little old overall, but it was well cleaned and comfortable. The large public bath was spacious, and there was also a sauna, so I could relax after work and recover from fatigue.

The service and the POLA amenities were truly excellent. Unfortunately, many overseas guests may not use the air purifier. When I tried to use it this time, there was a blue straw between the unit and the wall. There was also dust, which was disappointing. There was towel lint on the shelf above the toilet. It was disappointing, especially since Richmond had been recommended to me.