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The Hotel was very clean, and the breakfast was delicious. The amenity selection was surprisingly extensive, and my wife and children were very happy. I could also choose a pillow to suit my preference, and the provided pajamas were very soft on the skin, allowing me to get a hig

I opted for breakfast included in my stay, and everything was delicious! There were so many tempting options that I ended up trying a little bit of everything. It was such a satisfying start to the day! This is by far the best hotel breakfast I've ever had. For anyone staying h

I booked this Hotel to attend a funeral. It was clean and conveniently located near the station. The twin beds were large and very comfortable. It was convenient to pick up what I needed from the lobby myself. However, the water pressure felt weak. Maybe due to a water shortage? Thank you for your hospitality.

I arrived by car and struggled at first with the unfamiliar elevator-style parking system, but the staff kindly guided me patiently, and I was able to park without any trouble. At check-in, I was thrilled to find that my Room number matched my wedding anniversary date! Of course

The hotel is very clean, offers great value for money, includes breakfast, and has a large public bath, making it an excellent choice for families. The kids were thrilled with the bunk bed room. Personally, I found the breakfast to be exceptional. The salad vegetables (includi

Thank you as always. I really appreciate that the Room TV has been upgraded to a smart TV, making it possible to watch apps and WOWOW. The variety of bath salts has also increased, and the bath towels feel luxurious and are easy to use. Even in a single room, the Room is spacious enough for light stretching. Recently, prices have gone up and it’s been hard to stay as often, but I’d like to use it again during more affordable periods.

Having a FamilyMart convenience store on the first floor is another great advantage! While there wasn’t anything particularly unique about its offerings, they did stock plenty of water bottles—likely catering well to guest needs. I would definitely love staying here again. Thank

It was comfortable. The accommodation was clean and well-maintained. Wi-Fi connection was provided, which was great. I stayed in a single room, but there were two towels provided, so I didn’t have to carry a wet towel when using the large public bath at night or in the morning,

My parents were very impressed and said it was the best breakfast they've ever had; we all enjoyed it thoroughly together. The view from the high floor was also stunning, and my parents were very satisfied as well. Thank you so much for everything. Kahala Hotel is definitely a

Thank you very much for your kind support during our stay. With the beautiful views of the Minato Mirai area—my mother’s favorite—along with the warm smiles of your staff, we truly enjoyed a wonderful stay filled with heartfelt hospitality. From this perfectly located Hotel whe

Thank you very much for your hospitality on this occasion. There were no major issues, and I am grateful that I was able to enjoy a generally comfortable stay. I hesitated to write this in a Review, but as I have no other way to convey my message, please allow me to share a few requests for improvement here. I am usually assigned Room 820, but this time I was shown to Room 620 for the first time. A common issue in both rooms is that the air-conditioning temperature setting is limited to a minimum of 23°C. This may not be a problem in midsummer when outdoor temperatures are high, but at this time of year the nighttime temperature drops, and at 23°C the cooling does not work well enough; each time, it becomes uncomfortably warm and makes it difficult to sleep. I understand the intention of narrowing the selectable temperature range and adjusting output at the outdoor cooling tower unit in order to reduce utility costs; however, if that results in guests having to endure an uncomfortable room temperature, I feel that is problematic. If possible, I would appreciate it if guests could select down to around 21°C. For reference, at Sotetsu Fresa Inn Yokohama Station East Exit, cooling can be set down to 20°C. In addition, compared with before the renovation, removing the working desk space and also removing the two towel hooks that were on the wall to its left has been inconvenient—there is now nowhere suitable to hang used bath towels to dry. Even in a twin room, there should be other guests besides myself who work in their rooms; having only a small table in front of a small high sofa is inconvenient. Also, leaving two chairs sitting by themselves where the desk area used to be seems like wasted floor space—and even on the lighting switch it still says “desk.” For your reference, I have attached an image of bath towel hooks installed in the full changing area at Sotetsu Fresa Inn Yokohama Station East Exit. Regarding Facility items specific to Room 620: The screw on the right-side bracket of the face-towel hook by the sink is loose and wobbles; please tighten it. Also, as for wall-mounted TV set: it tilts downward by about 7 mm on its left side; if possible, I would appreciate it if you could correct this. I sincerely apologize for raising such detailed points like an overly picky guest; however, there are many excellent aspects otherwise. As I would like continue staying with you going forward as well، these comments are offered with hopes for further improvements in convenience. I would be grateful if you could consider them positively.

I stay at Business Hotels fairly often, and this time I chose the Richmond Hotel. It was even closer to the station than described on the Reservation site (using Kannai Station), which was very convenient. Above all, every staff member at reception was excellent and made me feel welcome. Their greetings and service attitude were great, and the in-room Facilities were clean and well maintained. I was also personally satisfied with the amenities. This is a Hotel I would like to use again. Thanks to such a pleasant stay, my trip turned out great. When staying in Yokohama, I will definitely return.

” making not only delicious soup but their radiant demeanor equally comforting too. Breakfast buffet downstairs within restaurant greeted guests brightly saying "Good Morning!" creating such pleasant dining experiences throughout entire stay! Thanks again deeply appreciating h

It was close to the station and the building was beautiful. The bath water was also very good. I was grateful to be able to use the bath on the floor near the bath. The location of the outlet next to the bed was hard to find, so it would be helpful if there was a mark somewhere. Day use was good, but I also wanted to stay overnight.

For the first night, I used a special benefit for my 100th visit at the Dragon Point of Rose Hotel, enjoying a complimentary hotel stay. For the second night, I booked through IKYU.com. Both nights, my room was upgraded to one with a great view of Chinatown. From the room,

I stayed here as my base for a 3-day, 2-night trip. The location is extremely convenient, with direct access to a Minatomirai Line station, and it’s also a big plus that major attractions such as Yokohama Chinatown, the Red Brick Warehouse, and Yamashita Park are within walking distance. I booked a Room with panoramic views of Yokohama Port, and since there was availability, I was upgraded free of charge. The Facility was excellent, and the bed was very comfortable—I was able to relax and recover from travel fatigue. This Hotel is highly recommended for anyone visiting the Minatomirai area.

I stayed here last year and had such a great experience that I came back again. The location offers easy access to Minato Mirai and central Tokyo, and not only is the Room great, but the laundry facilities are convenient and easy to use—and I can’t resist the Komeda breakfast (lol). Next month, I’ll be staying again with my grandchild during summer vacation. Thank you very much!

I stayed here for a live show at Zepp Yokohama. The hospitality from the staff, the comfort of the Room, and the delicious breakfast—everything made for a truly satisfying night. After the show, I stopped by the bar and was captivated by the bartender’s skillful shaker work. She was lovely to talk with as well, making it a wonderful evening. I’d love to see her again. Thank you very much for your kind care.

The bath salts were a nice touch. The Room was clean, and having a sofa between the beds provided just the right amount of distance when sleeping. I also enjoyed being able to take my time with breakfast, which was very satisfying. The staff were efficient yet quiet in thei

Although the weather was unfortunate, there was a flat route from Ofuna Station and the bus stop was covered, so we were able to check in without getting wet. Many of the staff were very pleasant, and I was able to relax with my elderly mother. Thank you for preparing non-slip bath mats and a shower chair in advance. I also found the room temperature settings and the firmness of the bed mattress to be just right for me, making my stay very comfortable. I would like to stay again. Thank you very much for your hospitality.