중산역 × 고객 서비스 평가가 높은 호텔·료칸 - 2페이지

I stayed here to support a tournament at Machida Municipal General Gymnasium. I have used this Hotel for each tournament over the past three years. It’s close to the station, and there are plenty of restaurants and convenience stores nearby. The Hotel is located in that area. The Facility is well equipped, and the amenities are well provided. The Room was also clean. This will probably be my last time this year, but I’d like to stay again if I have the chance.

We stayed as a family of four. Since all Rooms for four were fully booked, we made Reservations for two Rooms. Although the Plan did not allow Room requests, we explained our situation and they kindly arranged adjacent Rooms for us. We had a very comfortable stay. We would like to stay again.

I stayed here once quite a while ago and loved the location, so I booked again for a concert at K-Arena after not visiting for some time. As other Reviews mention, the building is old, but the Room was kept very clean. Above all, every staff member was kind and courteous—I was truly impressed. Even while simply doing their everyday work, each person’s words felt genuinely warm. Despite it being my first stay in a long time, they upgraded my Room, and I was able to enjoy a luxurious night in a twin Room. After the concert, I just picked up some food and relaxed at the Hotel for as long as I could. The expressway is right next door, but the soundproofing is excellent and I wasn’t bothered by outside noise. The rain made things difficult, but since you can get around through underground passages, I barely got wet. It was my first time back in Yokohama in a while, and it was truly comfortable. If I have another chance to visit Yokohama, I would definitely stay here again. Thank you very much!

I stayed here for a concert. The front desk staff were very courteous, and it was a great experience. I’d like to stay here again next time! I also made some wonderful summer memories. Thank you very much.

I stayed for one night on 6/17. The Hotel is close to the station and easy to find, with izakayas, cafes, convenience stores, and drugstores nearby. The welcome drink right after arrival and the all-you-can-drink alcohol service were absolutely amazing! All the staff were very kind and polite, which made my stay truly pleasant. A passcode is required to enter the large public bath, and you receive a paper with it at check-in. I realized I had forgotten mine just before the entrance, and when I headed back toward the elevator, a staff member said, “Did you forget your paper? I’ll give it to you now.” I was so impressed by how attentive they were. Thank you so much! The Room was small due to the location, and the sink area was also compact, but that was about the only thing that stood out—overall it was a great Hotel. I’m glad my mother and I chose to stay here for our trip. If we have another chance, we’d love to stay again! *At check-in, we were assisted by someone on their first day who was giving their first explanation. Wishing you all the best in your work—good luck!*

I stayed for three nights with my elderly mother. It’s close to Shin-Yokohama Station and reasonably priced. Since my mother isn’t used to staying at a Hotel, I thought using the shower in the Room might be difficult for her, so we chose a plan with breakfast and Onsen access—and that was absolutely the right choice. Even though it was extremely hot in midsummer, we were able to soothe our fatigue in the Onsen and make it through all three nights comfortably. The front desk service was excellent, and the Room cleaning was also excellent. The Room was quiet, so we could rest well. We enjoyed a solid breakfast each morning, and my mother didn’t get worn out—we were able to fully enjoy Yokohama. As an aside, the Chinese restaurant inside the Hotel was also delicious. Thank you for taking such good care of us.

I stayed here for the first time because I had a concert. The Room was more spacious than I expected, and the bed was very comfortable, so I had a pleasant stay. There were no particular inconveniences. The front desk staff were foreigners, but their Japanese was excellent and they assisted me politely with a wonderful smile. It’s a Hotel that made me want to make another Reservation.

I had plans in Yokohama over the weekend, and since there was a chance the Shinkansen might be suspended due to the typhoon, I made an Accommodation Reservation here for the night before, just in case. However, just minutes before Shin-Yokohama, an earthquake occurred along the line and the Shinkansen service was suspended. An announcement said there was no estimate for resumption, and it truly didn’t seem like we would be moving anytime soon. Thinking I might not arrive at the Hotel until late at night or even early morning, I contacted you to explain the situation. You kindly told me to take care and that arriving at any time would be fine, which really put my mind at ease. When I finally arrived and checked in, your warm words—“You must be tired; please rest well”—were truly comforting. Unfortunately, because of the weather I couldn’t enjoy the view from the Room on the 31st floor that you had prepared for me, but I’ll look forward to it next time I visit Yokohama. Thank you very much for your courteous service.

Although we stayed for only one night, the front desk staff were excellent and we were able to check in smoothly. The Room was comfortable, and we had no issues during our stay, allowing us to return home the next day. Thank you very much.

I stayed here when I attended a concert at Yokohama Arena, and it was very convenient because it’s close to the arena. I didn’t extend my checkout, but I thought the option to extend until noon for an additional 1,200 yen was a good deal. The Room was clean and even had that new-building smell (in a good way). Thank you!

Close to the office. It’s also within walking distance from Yokohama Station, and there are restaurants, a supermarket, and electronics stores along the way, making it very convenient for staying overnight or for an extended stay. Since the first floor has a tonkatsu chain restaurant, you won’t have trouble finding a meal. I was worried about commuting during the typhoon and booked at short notice, so I’m glad I was able to make a Reservation. I’ll definitely stay again when needed.

I chose this hotel because I wanted to stay in Machida. It was convenient to visit places like Shinjuku, Shibuya, Harajuku, and Machida Grandberry. Even after going to izakayas or restaurants at night, it was easy to return quickly, and there’s a convenience store downstairs. The room was equipped with a microwave and a humidifier, which was very convenient. Above all, the handmade rice ball bento and tea provided every morning were delicious and very helpful. Highly recommended accommodation!

It took more than 10 minutes to walk from Yokohama Station, partly because I had luggage. Also, it was my first time staying somewhere that did not offer luggage storage after check-out, so I should have confirmed this before making a Reservation. The unit bath in the Room was clean, but it felt quite small and not very easy to use.