주변 × 고객 서비스 평가가 높은 호텔·료칸

We stayed at the COTTAGE for a Multiple Night Stay as a couple. We live in Fukuoka and were looking for an Accommodation nearby where we could relax, so we chose this place because it was easy and stress-free to get to and from. The price is not cheap, but it was a truly special, out-of-the-ordinary experience even within Fukuoka, and we had an extremely satisfying stay. The food was delicious, with a bit of an outdoor feel as well, and since there were no other people around, we could enjoy ourselves without worrying about anyone else. The staff were also very kind. We would definitely like to stay again for an anniversary or other special occasion.

I visit Fukuoka often, but this was my first time staying here. The Plan was reasonably priced, and the location in front of Hakata Station was very convenient. Although it was a single Room, it had been renovated and was clean, so I had a very comfortable stay. The amenities were well stocked and really helpful. The lobby staff were also excellent. With more foreign-owned Hotels increasing these days, I was reminded once again how pleasant and wonderful the attentive hospitality and service unique to Japanese city Hotels can be. I would like to stay here again.

It’s a short walk from the station (bus stop), but I think it’s an easy distance to walk. The Room had everything we needed, and it was wonderful that drinks and light snacks were available until 10:00 pm. The snack cakes were delicious. All the staff were courteous and helpful, so we had a very pleasant stay. Thank you very much.

I had only known Hotel Okura Kobe, but since this was my first trip to Hakata, I chose Hotel Okura Fukuoka. The service and housekeeping were excellent, and access from the Shinkansen station was easy to understand and very convenient. As someone unfamiliar with the area, I truly appreciate the female staff member who kindly showed me on a map where to find delicious ramen and answered my questions with a smile. It immediately put me at ease, and I felt glad I made this Reservation. I couldn’t stop by the basement brewery due to time constraints, but a male staff member also kindly informed me that I could buy beer at the shop. Having stayed at inexpensive Business Hotels near stations before, I was reminded how valuable local tips and guidance gained through genuine conversation can be—and how they become part of your travel memories. To everyone at Hotel Okura Fukuoka, thank you for giving me such wonderful memories.

It was very convenient for getting around, as it’s close to the station. Tenjin, the main downtown area, and the airport are also nearby. You can even walk to Canal City through the covered shopping arcade, so it was fine even in the rain or at night. The Hotel staff are always at the counter and greet you every time you pass by—they’re kind and helpful. I also asked them to arrange a taxi; there were a few minor Japanese mistakes (perhaps because the staff member on the internal line was a foreigner), but everything was understood without any issues and they handled it politely. Amenities are neatly arranged in front of the elevator for self-service. In the Room, there were cleansing oil, toner, emulsion (lotion), and hand & face soap—more than enough unless you’re particular about brands. During my Multiple Night Stay, when I put out the sign saying cleaning wasn’t needed, they left towels, nightwear, coffee, etc., outside my door. I really appreciated that. The Room was clean as well. Something I dropped rolled under the bed so I reached in to pick it up—there wasn’t even any dust on it, which honestly surprised me in a good way. Overall, I was very satisfied with this Hotel and would gladly stay again.

I’m a returning guest, and every time I’m impressed by the excellent service from the front desk staff. Of course, the location is great, but I also love how clean everything is, including the Room, and how well maintained it feels down to every detail. I also like that each Room is categorized by its theme color. Thank you as always.

Being right in the heart of Nakasu made me a bit nervous at first, but it wasn’t that noisy at night. There’s a convenience store downstairs, and the station is close by, so it was very convenient. They kindly changed my booking to the ladies’ floor, and the Room layout was functional and stress-free. I could stretch out comfortably in the large public bath and relax well. I’d like to stay again.

It was my first stay in a while. Last time, it was shortly after the opening. The Room was clean and comfortable. I think it would be nice if there were a cold bath in the large public bath.

This was my third stay, the first in several years. I was truly impressed by the staff’s warm smiles, thoughtful and professional attention to detail, and outstanding hospitality that feels personal to each guest. Thanks to them, I enjoyed a comfortable 3-night, 4-day stay. All of the meals were delicious—the Japanese and Western breakfast options, sea bream chazuke, and the shabu-shabu dinner course. The portions were just right as well. I especially appreciated being able to enjoy everything in my Room. The drink service in the lounge and other touches were also very well considered. The Room was cleaned thoroughly down to every detail, making my stay very pleasant. I’d love to visit again before the new outlet opens next year (while Reservations are still available). Thank you very much for everything.

Despite being in the midst of Tenjin’s urban bustle, I was able to spend a serene time that felt like a different world. I was highly satisfied with everything from the hospitality and Facility to the amenities and dining. This stay reaffirmed for me the essential value of Hotel service: forgetting everyday life, relaxing, and recharging for tomorrow. In particular, the “perfectly balanced sense of distance” in the service throughout the Hotel and the pleasantly unpretentious atmosphere were truly comfortable. As one of Fukuoka’s premier luxury hotels, it isn’t an experience I can have often, but it left a lasting impression and is a Hotel I would love to stay at again someday.

We stayed in a Premier Twin Room for three people. It was compact but very functional and easy to use, and it felt new and clean, so we had a comfortable stay. [What we liked] - The shower and hair dryer were ReFa; the shower mist in particular felt amazing. - The bath and toilet were separate, which was very helpful for three people. - The bed had a wonderfully soft, springy feel and was extremely comfortable. The pillow height and firmness were just right, so I slept soundly. (I often struggle to find beds or pillows that suit me, so I was impressed!) - There was a Nespresso machine, and the cups and saucers were stylish—enjoying delicious coffee in the Room was a treat. - A convenience store is nearby, which is handy. It’s also just two stops from Hakata with great access; if you go through the commercial complex connected to the station, you can get there with almost no time spent walking outside. (It was a hot day, so this really helped.) - Although it faces a main road, the hotel interior was very quiet. - I called the front desk with a question late at night (and felt bad about it), but they responded kindly and politely. I’d definitely like to stay here again next time I visit Hakata!

No matter when I stay, the staff are always wonderful—friendly and truly pleasant to deal with. The rooms are thoroughly cleaned, and I was able to relax in comfort. There’s a unique sense of ease that lets me be myself, and it feels like coming home. Thank you, and I look forward to staying with you again.

This Hotel was clean, and the staff were courteous. I had a comfortable stay without being bothered by noise in the Hotel. I will stay here again next time.

Thank you very much for your hospitality the other day. Following last year, I stayed with you again. Not only is the location convenient and close to the station, but your staff’s excellent service made it an easy choice to stay at your Hotel again this year. It seems Fukuoka has been experiencing hot days as well, so please take good care of yourselves. I look forward to visiting again.

This was my second consecutive week staying here. It’s a bit far from Hakata Station and Tenjin, but it’s still within a 20-minute walk, so it was acceptable. The Facility feels a little old overall, but it was well cleaned and comfortable. The large public bath was spacious, and there was also a sauna, so I could relax after work and recover from fatigue.

Breakfast offered a great variety, and the cute tableware made it even more enjoyable—it was delicious. Also, from 5:00 PM you can enjoy free-flow drinks in the lounge, which made it excellent value for money.

We stayed here after attending a live concert. The location was great, and we enjoyed a walk along the river. For dinner, there were several food stalls nearby, so we ate there. For breakfast at the Hotel, I had rice porridge and my partner had a Western-style meal—both were very delicious and satisfying.

I planned a trip to Fukuoka as a birthday treat for myself, and I had a very comfortable stay at the Miyako Hotel. The Facility and Room were, of course, wonderful, but what I remember most is how courteous and kind all the staff were. Even as a foreign guest, they treated me warmly and gladly accommodated several requests. Thanks to them, it was truly a pleasant trip. I sincerely appreciate it.

This was my first stay. Since the price was reasonable, I didn’t expect too much, but the Room and bed were spacious and I was able to relax. The breakfast was also very delicious. They kept my luggage after checkout, which was a big help. The Hotel staff were very pleasant, and it made for an enjoyable trip. When I stay in Hakata again, I would like to use this Accommodation again.

The parking location was a bit difficult to find during our car trip. However, the reception staff and parking attendants kindly guided us, and we were able to park without any issues. We only had breakfast, but it was very delicious—possibly the best among all the accommodations we've stayed at!