텐진자키 주변 × 고객 서비스 평가가 높은 호텔·료칸 - 2페이지

All the staff were very kind. My family of three stayed in the Room “Engetsu,” and it was spacious enough. The bath and dining area were on the same floor, so access was excellent. The bath was fully stocked—not only shampoo, conditioner, and body wash, but also facial cleanser, makeup remover, toner, and lotion—and the water had a wonderfully silky feel. The meals were outstanding as well. We enjoyed a relaxing sea bream feast in our Room. They even included beer as a complimentary service, and we were truly impressed by their thoughtful attention to detail. We had breakfast in the dining area; there was a great variety of side dishes, and everything was delicious too. When I visit Shirahama again, I would definitely like to stay at Akariya again.

As someone who loves traveling and stays at many different Accommodations, I found this place exceptionally comfortable. The Room was spacious and airy, spotless, and thoroughly cleaned down to every corner. It was so relaxing that it truly helped me recover from travel fatigue. The Mirable shower in the bath was another great highlight—after bathing, I felt completely refreshed, as if all the day’s grime had been washed away. Having a washing machine in the Room—and even a single-use portion of detergent—was incredibly convenient. Using the bathroom’s washer-dryer function, my laundry dried properly, which was a huge help. I traveled with my dog, and we never felt cramped—there was plenty of openness. It also had a resort-like feel, and I loved being able to unwind with my dog. If you want to relax comfortably even while traveling, this is an Accommodation I highly recommend. It was such a wonderful stay that I’d love to return.

The service was courteous and attentive, including a cart pickup—truly comparable to a first-class Hotel. The Room was also thoroughly cleaned and well maintained. The morning scenery around the lodge was magical, and it was a wonderful escape from everyday life. We were very satisfied and look forward to staying again.

It was absolutely amazing! Since we stayed just one night, it flew by, but I’m so glad we decided to rent the whole house! The place is stylish in every way, and there were plenty of towels—so after playing in the pool, we went straight to the Onsen! We could also do laundry, played in the pool again the next morning, and then back to the Onsen! The hot sandwiches included in the breakfast Plan were very filling. We also found the Arita mandarin orange juice that came with breakfast being sold elsewhere as a souvenir, so we bought some to take home. The quality of the meat for dinner BBQ was excellent—tender, juicy, and truly delicious! Meat included in BBQ Plans is often tough and not very impressive, but this one was incredibly good! Next time I’d love to bring friends and definitely stay here again!

The road to the Accommodation was narrow, and I got lost at first. The room was clean, and the Facility was satisfactory—sleep comfort was excellent, of course. The free breakfast wasn’t fancy, but it was more than enough and I appreciated being able to use it. What felt most convenient was the guest-only parking lot. Just by having my parking ticket validated for free at the counter, I could come and go by car as I liked, which was great. The Accommodation Fee is reasonable as well, and I think it’s a good Hotel.

We stayed here to enjoy swimming at Shirarahama Beach. Before check-in, they let us use the changing room and paid lockers, and we reached Shirarahama Beach in just a few minutes on foot. They also have an air pump for float rings, of course. After swimming, we could rinse off the sand with the outdoor warm-water shower and then head straight to the Onsen, which was great. Both the Room and the Facility were clean, and there were free drinks available throughout the property—we enjoyed them after bathing and while waiting for the elevator. The plum soda was delicious. The buffet had a wide variety of options and everything was tasty. It was also nice that freshly cooked steak and tempura were brought directly to our table. Since our buffet time slot was later, we were able to go see the sunset at Engetsuto Island before dinner. Even after checkout, they offered parking for 1,000 yen, and told us we could use the paid lockers—and even use the baths after 2:00 PM—so it was wonderful to be able to enjoy an Onsen after coming back from the beach before heading home. If you’re going swimming at the beach, this place is absolutely “Musashi”! It was that good. All of the staff were kind, and it made for a truly great trip. Thank you very much.

We stopped by on our way back from visiting a family grave at Mount Koya. This was our second stay, and the Onsen was especially relaxing—we truly enjoyed the ocean view right in front of us. The meals were delicious, and we were very happy with the complimentary drinks service in the lounge that started this year. If we have the chance, we would love to visit again for a third or fourth time.

This time, I found a great Plan on the Koyu website and made a Reservation right away. It was my first time staying in a Room with an Onsen, and being able to soak whenever I wanted while looking out at the ocean was amazing! The location is excellent—Shirarahama Beach is just a short walk away. (The way back is uphill, though...) We enjoyed both the beach and the pool.

Being able to enjoy a variety of alcoholic drinks during dinner was amazing! I was especially happy to have a Nagisa Beer server. The Room was spacious, clean, and comfortable. I also appreciated the free massage chair. There are many stairs to the large public bath, and even more to the panoramic open-air bath. It might be tough for elderly guests. However, the view and the hot spring water are wonderful, so I definitely recommend going.

Thank you for your kind support. We used to stay with our pet often. After our pet passed away last year, my spouse and I have been using your villas and condominiums to relax and enjoy our time together. We always appreciate how clean the Room is, and we hope many more guests will stay here. Wishing you continued success. Thank you very much.

I’m a Wakayama resident! I often stay at various Hotels in Shirahama. I knew the name, but wasn’t sure what it would be like… I was blown away! I regret not coming sooner. Amazing value for money, great food, and excellent hot spring quality! The bread was the best I’ve ever had. I definitely want to come back again!

The walk to the private bath is a bit long, but the scenery is wonderful, and we were able to enjoy an Onsen experience you can only have here. The meals were delicious, and since the course dishes were brought to us, we could relax and enjoy them without having to rush back and forth. The Room was spacious and very clean. The welcome drink was also great. We would love to visit again!

I stay here every month, and I would like to express my sincere appreciation for the hospitality of the lobby staff on this visit. Thank you as well for adding a second coffee machine at breakfast, as I requested during my stay last month. I look forward to staying with you again next month!

I stayed at your Accommodation in Kinosaki before, and this time I stayed in Shirahama. The Room was spacious, and the children were very happy. At dinner, a staff member kindly offered to take a family photo for us, and I truly appreciated the thoughtful gesture. I would love to visit again if I have the opportunity.

It was a very comfortable and wonderful villa. The food was delicious and plentiful, and the bath was absolutely lovely. I will definitely stay here again.

Dinner was very delicious. I wish breakfast had included items like an Onsen egg. The staff were also very friendly, and I would like to stay here again.

We stayed as a family of five. We were very satisfied. The service was excellent. We would like to stay again.

This was my first time staying here, and I was very satisfied. The hot spring temperature was just right for me—comfortably warm enough to soak for a long time. Perhaps because it was the weekend after Silver Week, it wasn’t crowded, so I could relax and fully enjoy the hot springs. The view from the room was also great. I’d like to stay here regularly. Thank you again, and I look forward to visiting next time.

The room was very clean. In particular, the living room was spacious with no clutter, so my grandchild could run around freely. We would like to stay again next time.

Before check-in on the first day, we went to Shirarahama Beach. On the second day, we visited Adventure World. On the third day, after checking out, we went to Sandanbeki Cliff, had lunch at Toretore Market, and then headed home. It was a very fulfilling and enjoyable trip. The dinners on the first and second nights were different, so we never got tired of them and enjoyed everything—delicious throughout. The abalone was outstanding! We traveled as three families, and our grandchild was thrilled to be able to use the pool four times over two days—it was so much fun. It was truly wonderful. The café coffee was very good as well; we used it both days.