Around Tenjinzaki × Highly rated for customer service and hospitality at Hotel·Ryokan - 2Page Number

Thank you very much for everything. We chose this place for a one-night stay with our dogs as the top priority, and it turned out to be the best night we’ve ever had anywhere. We were told at check-in that there tend to be a lot of stink bugs this season, so we were prepared, but we only saw two or three. The dog run was spacious and our dogs had a great time. However, since it was artificial turf, the areas between their paw pads became very red after we got home, and we disinfected them for about two days. The facilities were well equipped and the room was clean—this is definitely a place we’d like to stay again.

As someone who loves traveling and stays at many different Accommodations, I found this place exceptionally comfortable. The Room was spacious and airy, spotless, and thoroughly cleaned down to every corner. It was so relaxing that it truly helped me recover from travel fatigue. The Mirable shower in the bath was another great highlight—after bathing, I felt completely refreshed, as if all the day’s grime had been washed away. Having a washing machine in the Room—and even a single-use portion of detergent—was incredibly convenient. Using the bathroom’s washer-dryer function, my laundry dried properly, which was a huge help. I traveled with my dog, and we never felt cramped—there was plenty of openness. It also had a resort-like feel, and I loved being able to unwind with my dog. If you want to relax comfortably even while traveling, this is an Accommodation I highly recommend. It was such a wonderful stay that I’d love to return.

I was planning a trip to Wakayama and looking at various places to stay, and that’s when I found Akariya. When I actually visited, the location was great, and the service and hospitality were excellent! Especially the breakfast—it was absolutely delicious! There was a great variety, including Wakayama’s famous pickled plums. The umeboshi were incredibly tasty! It was an amazing trip and a wonderful place to stay. Thank you very much. I will definitely come again.

The service was courteous and attentive, including a cart pickup—truly comparable to a first-class Hotel. The Room was also thoroughly cleaned and well maintained. The morning scenery around the lodge was magical, and it was a wonderful escape from everyday life. We were very satisfied and look forward to staying again.

The road to the Accommodation was narrow, and I got lost at first. The room was clean, and the Facility was satisfactory—sleep comfort was excellent, of course. The free breakfast wasn’t fancy, but it was more than enough and I appreciated being able to use it. What felt most convenient was the guest-only parking lot. Just by having my parking ticket validated for free at the counter, I could come and go by car as I liked, which was great. The Accommodation Fee is reasonable as well, and I think it’s a good Hotel.

We stayed here to enjoy swimming at Shirarahama Beach. Before check-in, they let us use the changing room and paid lockers, and we reached Shirarahama Beach in just a few minutes on foot. They also have an air pump for float rings, of course. After swimming, we could rinse off the sand with the outdoor warm-water shower and then head straight to the Onsen, which was great. Both the Room and the Facility were clean, and there were free drinks available throughout the property—we enjoyed them after bathing and while waiting for the elevator. The plum soda was delicious. The buffet had a wide variety of options and everything was tasty. It was also nice that freshly cooked steak and tempura were brought directly to our table. Since our buffet time slot was later, we were able to go see the sunset at Engetsuto Island before dinner. Even after checkout, they offered parking for 1,000 yen, and told us we could use the paid lockers—and even use the baths after 2:00 PM—so it was wonderful to be able to enjoy an Onsen after coming back from the beach before heading home. If you’re going swimming at the beach, this place is absolutely “Musashi”! It was that good. All of the staff were kind, and it made for a truly great trip. Thank you very much.

I had stayed here back when it was a Kanpo no Yado, but I didn’t remember much, so this was essentially a new visit for me. It was great. There was an all-you-can-drink option in the lounge, the meals were satisfying, and the hot springs were excellent. The room, including the sink area and toilet, was clean and comfortable. There is no individual air conditioning in each room; the entire building uses a centralized system, which might be an issue for guests who are extremely sensitive to heat or cold. It wasn’t a problem for me.

Thank you for your kind support. We used to stay with our pet often. After our pet passed away last year, my spouse and I have been using your villas and condominiums to relax and enjoy our time together. We always appreciate how clean the Room is, and we hope many more guests will stay here. Wishing you continued success. Thank you very much.

Being able to enjoy a variety of alcoholic drinks during dinner was amazing! I was especially happy to have a Nagisa Beer server. The Room was spacious, clean, and comfortable. I also appreciated the free massage chair. There are many stairs to the large public bath, and even more to the panoramic open-air bath. It might be tough for elderly guests. However, the view and the hot spring water are wonderful, so I definitely recommend going.

Once again, I was able to relax and feel refreshed. We used the private family bath; it was spacious and having two washing areas was very helpful. Breakfast also had a wide variety of dishes, so you need to be careful not to overeat. Haha. All the staff were cheerful and treated us kindly. One request: I would prefer two-piece loungewear instead of a yukata. Thank you for your hospitality. I’d love to visit again.

I have stayed here many times. The meals are delicious with a wide variety, and there are plenty of staff who provide attentive service. The baths, footbath, and lobby are spacious, so you can relax at your leisure. I would like to stay here again.

The walk to the private bath is a bit long, but the scenery is wonderful, and we were able to enjoy an Onsen experience you can only have here. The meals were delicious, and since the course dishes were brought to us, we could relax and enjoy them without having to rush back and forth. The Room was spacious and very clean. The welcome drink was also great. We would love to visit again!

As a reward for getting back to work after a long time, the two of us planned a relaxing hot spring trip. With free drinks and table tennis available, we stayed at Shirahama Gyoen and enjoyed ourselves like kids again. In the lobby, the staff explained everything clearly when we had questions, and at dinner they kindly offered, “Shall I take a photo to commemorate your trip?”—so we gladly accepted. It truly became a wonderful memory. Thank you from the bottom of our hearts.

I’m glad I chose this hotel for my first trip to Wakayama. For this price, I was very satisfied with both breakfast and dinner. I also enjoyed using the lounge, and the snacks were delicious. I will definitely stay at Mercure again on my next trip. Thank you for the wonderful service.

It was a very comfortable and wonderful villa. The food was delicious and plentiful, and the bath was absolutely lovely. I will definitely stay here again.

Dinner was very delicious. I wish breakfast had included items like an Onsen egg. The staff were also very friendly, and I would like to stay here again.

This was my first stay here, and I was very satisfied. The hot spring temperature was just right for me—comfortably warm enough that I could soak for a long time. Perhaps because it was the weekend after Silver Week, it wasn’t crowded, so I could relax and fully enjoy the hot springs. The view from the room was also great. I’d like to stay here regularly. Thank you again, and I look forward to visiting next time.

We stayed as a family of five. We were very satisfied. The service was excellent. We would like to stay again.

The room was very clean. In particular, the living room was spacious with no clutter, so my grandchild could run around freely. We would like to stay again next time.

Before check-in on the first day, we went to Shirarahama Beach. On the second day, we visited Adventure World. On the third day, after checking out, we went to Sandanbeki Cliff, had lunch at Toretore Market, and then headed home. It was a very fulfilling and enjoyable trip. The dinners on the first and second nights were different, so we never got tired of them and enjoyed everything—delicious throughout. The abalone was outstanding! We traveled as three families, and our grandchild was thrilled to be able to use the pool four times over two days—it was so much fun. It was truly wonderful. The café coffee was very good as well; we used it both days.