전국 × 웰컴 라운지에서 쉴 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 48페이지

This was our first trip to Okinawa as a family vacation. Although we decided to go ahead with the trip with a typhoon approaching, the services at this Hotel were excellent and truly helpful. Even on days when the weather was severe, we were able to spend meaningful time together with our daughter in the indoor pool and Onsen. In addition, you showed us thoughtful kindness in many ways for our daughter’s birthday, and as parents who chose this Hotel, we felt very proud. At breakfast, we enjoyed both Japanese and Western options from the buffet; in particular, the Japanese dishes offered daily rotating menus for guests on a Multiple Night Stay, which was very satisfying. I would like to take this opportunity to once again express my sincere gratitude to everyone at this Hotel for your kindness.

The staff were friendly, and the Room was clean and comfortable! This time as well, we enjoyed seasonal cocktails at B1F (Bar Anchor).

The Room was spacious and had a great ocean view. The meals were served in just the right portions, and every fish dish was delicious. Breakfast venues are often crowded, but here there was plenty of space, so we could dine comfortably in a relaxed, calm atmosphere. We would love to stay again.

It was convenient to take the JR train from New Chitose Airport to Otaru, and from the station you can walk there through the covered arcade. The canal is also within easy walking distance, and the former Bank of Japan Otaru Branch is nearby as well—great location. The Room was simple, and amenities such as hair ties were provided in the Room. However, the vanity area in the Room had a slight musty smell. The soup curry at breakfast was excellent. You can make your own Eggs Benedict, which our child really enjoyed. The vegetable salad was fresh, and the fruit—especially blueberries and plums—was very tasty. Since it was during summer vacation, there was a line for breakfast, so it’s best to go as early as possible. The night parfait on the 11th floor had a great atmosphere and looked adorable—we loved it—but it wasn’t clear whether certain time slots or a Reservation were required. It seems to be only for one hour starting at 8:00 PM, and making a Reservation is recommended.

Thanks to the excellent location and kind staff, we had a comfortable stay. The Facility was well equipped, and the curry was very delicious. Although the Room felt a bit small, our overall satisfaction was so high that it didn’t bother us at all, and it became a wonderful memory.

The location was great, and the bed was large and very comfortable. The complimentary breakfast had a good variety of options and was very satisfying. I would like to stay here again.

The entire Accommodation feels spacious throughout. The Room is also large, making it a place where you can truly relax—almost too comfortable for just one night. Even without any plans, simply unwinding in the Room makes staying here feel worthwhile.

We had planned to visit Hiramatsu in Okinawa this time, but our flight was canceled due to a typhoon. Although it was a last-minute Reservation made the day before, we quickly changed our plans to Atami. I had stayed in Atami once about eight years ago, and every time I visit, the reason I can enjoy such a comfortable stay is thanks to the wonderful hospitality of all the staff. A staff member who had transferred from Okinawa to Atami said, “It’s a shame about Okinawa this time,” which made me feel relieved and truly happy. The female manager also remembered our conversation from eight years ago. I was feeling a bit down about not being able to go to Okinawa, but the kindness of everyone on the team comforted me, and it became another great trip. I truly felt that Hiramatsu properties across The whole country offer outstanding service and teamwork because the management philosophy is exceptional.

This was my third stay, and each time I leave thinking, “I’m glad I stayed here—I’ll come back.” It’s a Ryokan where the artwork in the lounge and the amenities in the guest rooms are all wonderful traditional tools that showcase Japanese craftsmanship, and I’m happy to discover different pieces each visit. I was a little worried after hearing the chef had changed, but it was completely unfounded—the flavors and menu were both excellent. Since we stayed the day after my birthday, they prepared a beautiful dessert plate for me. I was impressed by the skill of the young pastry chef. The wine pairing was also great. Breakfast was thoughtfully arranged as well, and I think I’ll always remember how delicious it was to grill Onomichi ingredients over a hibachi. Every member of staff is pleasant, and I truly appreciate how they stay close while keeping just the right distance. We’ll be back in winter—thank you in advance.

Japanese-style double Room with breakfast and dinner included. I also requested a pick-up from Yamagata Station. On the way back, I took the bus to Yamagata Station from the Zao Onsen Bus Terminal, just a few minutes’ walk away. I arrived early, but was able to leave my luggage and explore freely. The staff member who assisted me felt unexpectedly curt, which seemed different from the Reviews. The person who showed me to my Room also didn’t seem to notice a fairly large dead insect right by the door when it was opened. That was disappointing. I was very satisfied with the Room, meals, and baths. The entire building is covered with tatami mats and you take off your shoes, which feels great, and everything was well maintained. All staff were pleasant in both their service and greetings. Since the baths switch between men and women, you can use both areas; I enjoyed the warm feel of wood and traditional atmosphere. Some Reviews said it was small, but as a woman I didn’t find it cramped since there weren’t too many people using it at once. Both dinner and breakfast were delicious—I finished everything. The Yamagata beef shabu-shabu was truly excellent. There is a portable air conditioner in the Room (I think), but because its duct runs out through the window, the top of the window doesn’t close completely tight; I couldn’t help noticing that gap. I saw a similar setup in the lounge as well, so I assumed it’s installed as a measure against summer heat. There is no elevator—only stairs—which I actually liked very much. Around this time of year we could hear spring cicadas (maybe), which was soothing. From the entrance you can see a gentle slope leading down to the main road, along with steam rising from the Onsen—an impressive location. It’s a small but comfortable Accommodation with a warm atmosphere—thank you very much.

The building is spread out horizontally, so depending on where your Room is located, it can be quite a walk to the restaurant, baths, and lobby. Other than that, there were no particular issues or complaints. It was a truly wonderful Accommodation. Although the large public bath is not an Onsen, it offers three different water temperatures (high/medium/low) and water types, plus a carbonated bath. Other guests also mentioned that it might be more effective than some Onsen. The restaurant (buffet-style) had a wide variety of dishes, and the staff were excellent—one thoughtful touch was that they even informed us that ice cream could be taken back to our Room. I believe drinks inside the facility were reasonably priced as well—for example, a 350 ml can of beer was 350 yen. The souvenir shop opens from 7:30 a.m. It has a great selection, and you can probably find most things you need there.

This time I stayed for three nights and made a Reservation here after researching various options. It was a charming, classic Hotel. Some parts of the Room felt old, but some items had been updated. Although it was a smoking Room, there was an air purifier, and even though it was a single Room, it felt spacious. The front desk staff and the cleaning staff were both excellent. Even though I put my things outside the Room just before going out, the cleaning staff responded quickly—thank you very much. I would like to stay again if I have the chance. Thank you for a comfortable stay.

I stayed with No Meals Included, but on the day I was told I could also dine at Tempura Marufuku, so I did. It was a trip with my child, and they seemed very satisfied as well. I also love alcohol, so having all-inclusive drinks was truly exciting. The Room was wonderful, and I’d love to stay again.

We stayed in a seaside-view Room this time. The view was great, and the Room’s spaciousness and cleanliness were well received by both my grandchild and our family. We were satisfied with the meals as well, but my grandchild has allergies, so it would have been helpful to have allergen information displayed (it’s possible we simply missed it). When we asked the kitchen staff, they kindly told us, but when they seem busy we feel a bit hesitant to ask. Overall, everyone said they would like to come again, so we would like to stay here again next time.

Although the hotel seemed fully booked during Golden Week, the service was attentive and well organized. There were numbered tickets for breakfast, but people appeared to come in regardless, so they didn’t seem to serve any purpose, which was a bit disappointing.

We stayed with our dog, along with my parents—six of us and three dogs. From the warm welcome upon arrival, the staff’s service was outstanding, and we were overwhelmed by the magnificent exterior and luxurious lobby. We travel every year, and this is the first time I’ve written a Review for a Hotel. It was truly a 100% satisfying Hotel, and our whole family was able to spend a fun time together with smiles. It’s such a wonderful place that one night isn’t enough—we’re already planning to celebrate my parents’ 80th birthday here next year at Hotel Kawakyu. All of the staff were incredibly kind and helpful.

My daughter and I stayed here to celebrate each other’s birthdays. We were upgraded to a spacious Room with views of both the sea and the mountains, and we were happy to relax and truly enjoy our time. We also visited the lounge on the same floor, where we enjoyed a generous selection of alcoholic drinks and delicious hors d’oeuvres plates. We can’t wait to come back again.

Although I was traveling solo, my Room was upgraded, so I was able to relax and enjoy a spacious stay. Even though I checked in after 11:00 PM, the staff welcomed me warmly, which made me feel at ease. There is also a convenience store open 24 hours nearby, which was very convenient. I would like to stay again.

We stayed for three nights during the Obon holiday. This was our third year in a row, and each time we feel truly refreshed and enjoy an amazing vacation. Although the weather was poor after the typhoon, it miraculously cleared up from the second day, and we were somehow able to see the Perseid meteor shower as well. The staff were wonderful, and there was nothing that made us feel uncomfortable; our children had a great time too. The only disappointment was that the Diamond benefit of early check-in is no longer available. Since check-in tends to take a little time each visit, that may be the one area for improvement. Thank you again for everything this time as well.

We were satisfied with everything—the bath, the Room, and the meals. The bath was truly blissful; we could relax while looking out at the sea. Breakfast offered a great variety, and we ended up eating too much. Our family was very happy as well and is already saying we should come again. Thank you very much.