전국 × 선의 세계관이 느껴지는 숙소고객 서비스 평가가 높은 호텔·료칸 - 22페이지

For the past few years, we have stayed here almost every year. It reminds us how wonderful it is to spend time with family in nature. The Room and the surrounding greenery are beautifully maintained, and we also enjoy the delicious meals. The fun activities and the relaxing time are both fantastic. Above all, all of the staff are truly wonderful, and it became a joyful summer family memory. Thank you again for this year.

A warm welcome made for a pleasant start. The Onsen was excellent. The meals were beautifully presented with an autumn theme and were absolutely delicious.

It was my first visit in a while, but just like before, I was able to relax and enjoy a quiet, peaceful time while listening to the sound of the waves. This time, I brought my newlywed son and his wife. As it was her first stay, my daughter-in-law was impressed by the views and the food. We would love to visit again.

Well, speaking as a couple, this is gradually becoming our ideal Hotel (laughs). The Room is a comfortable size and never feels cramped. The staff—and the chef and kitchen team—work in perfect sync, and we appreciated being able to enjoy our meals at an unhurried pace. And the in-room Onsen was wonderful. We usually prefer a fully Japanese breakfast, but everything here—from the salad to the main dish—was flawless. If we had to mention one thing, it might be limited to the Rooms on the second floor: when other guests open or close their doors, perhaps due to air pressure, we sometimes heard a rattling sound as our door seemed to shake, which startled us (and it can make you aware of people coming and going). Even so, we keep making another Reservation—this may become our one-and-only Hotel.

I visited in early April. The cherry blossoms and peach blossoms in Achi were so beautiful and truly moving. The Hotel is located along the river, and at night the stars were incredibly clear; they also offered a stargazing tour. Only the lounge is pet-friendly, and we were able to dine with our pet for both breakfast and dinner. It was seating-style dining, but there was also an irori hearth, and the staff spoke kindly to our dog. The food was very delicious. The bath water felt slightly silky, which really made me feel it was a “beauty hot spring.” It was a bit disappointing that there was no open-air bath. It was a shame that the Room felt a little small and phone reception wasn’t great, but overall we were very satisfied.

The Room size, bathroom, and amenities were good. However, we did not feel much hospitality. The building makes good use of its charming historic architecture, and it was comfortable to stay in. The location was also quiet.

We were very satisfied with both the meals and the Onsen. We would stay again if we have the opportunity. Thank you very much.

I suddenly had some free time, so I made a same-day morning Reservation. I arrived early to use the spa, and when I asked at the front desk, they told me my Room was already ready—lucky me. At luxury hotels, I usually expect service to be pleasantly understated, but here every staff member was truly kind. They approached me right away and offered suggestions beyond what I asked for—excellent hospitality. The Room was beautifully put together with great taste, and the bed was very comfortable. The spa was also wonderful. The executive lounge was quite crowded and there was a bit of a wait, but they could notify me by phone, and both the view and the food were great. Since it was that time of year, there were many families with children, so it felt a little noisy at times. However, there are time slots when children are not allowed in the pool or lounge, which gave me good options when I wanted to relax quietly. It turned into a fantastic staycation—I’d definitely like to come back again.

I wanted a relaxing stay, so I booked a twin Room for single use. The breakfast was very delicious.

This was my first time staying here. In the middle of the city in Yokohama Kannai, it felt like a mysterious otherworldly space, and the Japanese-style atmosphere was wonderful. The Room is not very spacious, so the air conditioner blew directly onto one side of the bed, which made it a little uncomfortable. The bathroom was clean, but the bathtub was small. Breakfast was very delicious; the croissant-style waffles and the local specialty shumai were especially excellent. I would like to visit again if I have the chance. Thank you very much.

The space and hospitality are impeccable. If you’re planning to stay in Nara, I highly recommend staying here at least once.

Dinner and breakfast included: Seiryukan, 8-tatami Japanese-style room — JPY 32,400 for 2 adults One dish after another came out—items like chilled pumpkin soup and eggplant aspic that are hard to make at home—and there were quite a lot of them. Everything was delicious, and both the quality and quantity were more than sufficient. The breakfast buffet wasn’t as lavish as dinner, but there was a good variety, and I had no major complaints about the taste. The “Meditation Sauna” was excellent. It’s dark inside with piano music playing very softly, creating a great atmosphere. The temperature seems slightly lower than a typical sauna, so you can take your time and enjoy it slowly. The other “Casual Sauna” is a standard sauna with automatic löyly. Both cold baths use natural spring water and are nicely cold—ideal for sauna lovers. This stay was mainly for wild bird photography. Driving slowly from the Accommodation along the prefectural road via Tsubetsu Pass to Lake Kussharo, we spotted birds such as grey wagtails, Hokkaido rock ptarmigan, and white’s thrush from the car windows, making for an enjoyable birdwatching trip. I do wish the room rate were just a bit lower, but given recent inflation that may be unavoidable. Considering what you get for dinner, I think they’re doing an impressive job.

We arrived by car. The steep slope and distance from the parking lot to the accommodation made it quite challenging, especially with suitcases. The accommodation itself was clean and well-maintained, including the room, toilet, and bathroom, which made for a pleasant stay. The lamps placed throughout created a unique atmosphere that was very charming. However, I did wonder how other guests spent their time in the dimly lit rooms aside from enjoying the onsen. It was refreshing to escape from the hustle and bustle of city life and relax in a remote mountain area where even smartphones couldn't be used, surrounded by the sound of a flowing river and autumn leaves. I would love to visit again once the open-air bath is restored.

Although we stayed for only one night, we were very satisfied. We were able to forget the hustle and bustle of the city, relax, and enjoy being surrounded by nature. The staff were wonderful, and it was an Accommodation we would like to visit again. Thank you very much.

From check-in and being shown to our Room, to the service during meals and through check-out, all staff were kind and welcoming. The meals were also very delicious. The entrance gate is narrow, so getting in and out by car was a bit difficult, but that was the only minor issue.

It was a wonderful Room with a stunning view of rolling hills and distant mountains. The meals were beautifully presented, highly original Japanese cuisine, and the distinctive tableware—together with the interior—created a strong sense of cohesive style. The service was also pleasant, and their dedication really came through. Thank you for allowing us to spend such a relaxing, peaceful time.

I was able to relax and unwind at a very leisurely pace. It was a stay that truly made me think, “As expected of Hilton!” I rated the Facility 4 points because the Room doorstop is located in front of the suitcase storage area, so I bumped my foot and hurt it every time I took my luggage out, which is why I deducted a point.

Clean, with a delicious breakfast. I forgot something, but they contacted me about it—very helpful.

Perhaps because it was a weekday right after Golden Week, it wasn’t crowded, and we enjoyed both dinner and breakfast—everything was delicious. The Onsen was wonderful, and the staff were polite and kind. If we have the chance, we would love to visit again.

Four of us women stayed in the Room called “Yomoyama.” As a corner Room, it had great views, and we loved the lush garden and the spacious Japanese-style Room set up as a summer tatami sitting area. Every attendant provided wonderful service, so we were able to relax and enjoy our stay. Dinner was thoughtfully prepared, and we enjoyed every dish. From 8:00 p.m., we took a walk in the garden to watch fireflies; since the weather was good, we saw many of them. It was a great trip where we could feel the charm of Japan in this historic and wonderful building.