Nationwide × Zen-Inspired AccommodationHighly rated for customer service and hospitality at Hotel·Ryokan - 22Page Number

For the past few years, we have stayed here almost every year. It reminds us how wonderful it is to spend time with family in nature. The Room and the surrounding greenery are beautifully maintained, and we also enjoy the delicious meals. The fun activities and the relaxing time are both fantastic. Above all, all of the staff are truly wonderful, and it became a joyful summer family memory. Thank you again for this year.

It was my first visit in a while, but just like before, I was able to relax and enjoy a quiet, peaceful time while listening to the sound of the waves. This time, I brought my newlywed son and his wife. As it was her first stay, my daughter-in-law was impressed by the views and the food. We would love to visit again.

I visited in early April. The cherry blossoms and peach blossoms in Achi were so beautiful and truly moving. The Hotel is located along the river, and at night the stars were incredibly clear; they also offered a stargazing tour. Only the lounge is pet-friendly, and we were able to dine with our pet for both breakfast and dinner. It was seating-style dining, but there was also an irori hearth, and the staff spoke kindly to our dog. The food was very delicious. The bath water felt slightly silky, which really made me feel it was a “beauty hot spring.” It was a bit disappointing that there was no open-air bath. It was a shame that the Room felt a little small and phone reception wasn’t great, but overall we were very satisfied.

I made a Reservation so the kids could enjoy the pool. After afternoon tea in the lounge, we headed straight to the pool, and after plenty of fun, we enjoyed a delicious meal during cocktail time. After that, they had a great time playing capsule toy machines at KITTE Osaka. The next morning, they ate a hearty breakfast and were back to enjoying the pool early on. All of our requested items were prepared as well, so we had a very comfortable stay. Thank you very much.

The Room size, bathroom, and amenities were good. However, we didn’t feel much hospitality. The building makes good use of its charming historic architecture, and it was comfortable to stay in. The location was also quiet.

We were very satisfied with both the meals and the Onsen. We would stay again if we have the opportunity. Thank you very much.

I suddenly had some free time, so I made a same-day morning Reservation. I arrived early to use the spa, and when I asked at the front desk, they told me my Room was already ready—lucky me. At luxury hotels, I usually expect service to be pleasantly understated, but here every staff member was truly kind. They approached me right away and offered suggestions beyond what I asked for—excellent hospitality. The Room was beautifully put together with great taste, and the bed was very comfortable. The spa was also wonderful. The executive lounge was quite crowded and there was a bit of a wait, but they could notify me by phone, and both the view and the food were great. Since it was that time of year, there were many families with children, so it felt a little noisy at times. However, there are time slots when children are not allowed in the pool or lounge, which gave me good options when I wanted to relax quietly. It turned into a fantastic staycation—I’d definitely like to come back again.

The Room was “Mangetsu.” There are four Rooms, with over 20 tatami mats across the main tatami area and the bedroom. With a total of over 97 m², it felt like a truly luxurious space. The furnishings and Room coordination were wonderful. The hinoki bath was very spacious, and because the added hot water was quite hot, we could soak without it cooling down. In the garden, there was even a discreet box with straw sandals inside, and there was an annex that remained closed—both adding to the atmosphere. Service: The front desk staff were kind. They accommodated two changes to our dinner plans. It was also fun hearing local stories. Meals: Breakfast was delicious. Dinner was at a local sushi restaurant. The grilled isaki (grunt fish) was plump and tasty, enjoyed together with its crispy skin. The sushi portions were very generous as well. If I had to ask for one thing, I would have liked a few more vegetable dishes.

I wanted a relaxing stay, so I booked a twin Room for single use. The breakfast was very delicious.

This was my first time staying here. In the middle of the city in Yokohama Kannai, it felt like a mysterious otherworldly space, and the Japanese-style atmosphere was wonderful. The Room is not very spacious, so the air conditioner blew directly onto one side of the bed, which made it a little uncomfortable. The bathroom was clean, but the bathtub was small. Breakfast was very delicious; the croissant-style waffles and the local specialty shumai were especially excellent. I would like to visit again if I have the chance. Thank you very much.

Thank you for having me for one night. I had made a Reservation for a standard Room, but since rain was forecast, I changed to a Room with an open-air Onsen bath on the day. Choosing to soak at a slightly cooler temperature while listening to the rain turned out to be exactly right. The Room was well designed and functional, and I didn’t feel any particular inconvenience. If I had to name one thing I personally wished for, it would be a Bluetooth speaker—I wanted to play a little music, though that may be asking too much. I arrived before noon, left my luggage, and had lunch at “Saryo Sese” on the property (I had requested seats in advance). It’s not cheap, but it was relaxed and enjoyable. After that, I spent some time walking around the city and then checked in properly. The evening champagne free-flow was also wonderfully unhurried, and the rice crackers served as snacks were delicious. For dinner we ate at one of the Hotel restaurants as well; each dish had its own character, and it paired nicely with drinks. If anything, I only wished there were a bar in the Hotel—this is an Accommodation with an atmosphere where having somewhere for “one more drink” would fit perfectly. The area around the Hotel is very quiet too, so even a small bar could really change how you spend your time here. That said, given the location, waking up early to stroll toward Todai-ji in the calm morning is also lovely—and perhaps that kind of stay suits this Accommodation and setting better than staying up late. The concierge team helped me greatly throughout my stay. Overall it was an excellent Accommodation, and I’d love to return when I visit Nara again.

The space and hospitality are impeccable. If you’re planning to stay in Nara, I highly recommend staying here at least once.

The Onsen was incredibly relaxing. It felt like soaking in a moisturizing lotion, and my skin became wonderfully smooth!

We arrived by car. The steep slope and distance from the parking lot to the accommodation made it quite challenging, especially with suitcases. The accommodation itself was clean and well-maintained, including the room, toilet, and bathroom, which made for a pleasant stay. The lamps placed throughout created a unique atmosphere that was very charming. However, I did wonder how other guests spent their time in the dimly lit rooms aside from enjoying the onsen. It was refreshing to escape from the hustle and bustle of city life and relax in a remote mountain area where even smartphones couldn't be used, surrounded by the sound of a flowing river and autumn leaves. I would love to visit again once the open-air bath is restored.

A warm welcome made for a pleasant start. The Onsen was excellent. The meals were beautifully presented with an autumn theme and were absolutely delicious.

Although we stayed for only one night, we were very satisfied. We were able to forget the hustle and bustle of the city, relax, and enjoy being surrounded by nature. The staff were wonderful, and it was an Accommodation we would like to visit again. Thank you very much.

It was a wonderful Room with a stunning view of rolling hills and distant mountains. The meals were beautifully presented, highly original Japanese cuisine, and the distinctive tableware—together with the interior—created a strong sense of cohesive style. The service was also pleasant, and their dedication really came through. Thank you for allowing us to spend such a relaxing, peaceful time.

Clean, with a delicious breakfast. I forgot something, but they contacted me about it—very helpful.

I was able to relax and unwind at a very leisurely pace. It was a stay that truly made me think, “As expected of Hilton!” I rated the Facility 4 points because the Room doorstop is located in front of the suitcase storage area, so I bumped my foot and hurt it every time I took my luggage out, which is why I deducted a point.

Four of us women stayed in the Room called “Yomoyama.” As a corner Room, it had great views, and we loved the lush garden and the spacious Japanese-style Room set up as a summer tatami sitting area. Every attendant provided wonderful service, so we were able to relax and enjoy our stay. Dinner was thoughtfully prepared, and we enjoyed every dish. From 8:00 p.m., we took a walk in the garden to watch fireflies; since the weather was good, we saw many of them. It was a great trip where we could feel the charm of Japan in this historic and wonderful building.