전국 × 바가 있는 숙소고객 서비스 평가가 높은 호텔·료칸

I have stayed at many hotels considered top-class, but this was the best experience I have ever had. As others have said, the hospitality was truly exceptional—beyond what I could have expected. Breakfast from Gion Kawakami was also an outstanding experience. I would love to visit again in a different season.

Staying amid the vineyards and enjoying the warm hospitality of everyone who supported us made for an exceptional time. This is an Accommodation we will definitely want to visit again.

From the moment we were picked up, the hospitality had already begun. We were completely satisfied with everything—from the guidance along the way to the warm welcome after arrival. Of course, we also enjoyed delicious meals. In the morning, we woke up to a ship’s whistle. The ever-changing view of the tides was truly soothing. We would love to visit again in another season.

I visited “PGM Okinawa Resort,” which just had its grand opening in July 2026! It has a refined, high-end atmosphere that Halekulani lovers will adore—the sophisticated design and overall vibe feel very similar. Since it has only just opened, there were still few guests and nothing felt crowded anywhere, so it was a lucky stay for me and I was truly satisfied. The Facility and service were genuinely outstanding, so I’m posting this Review to show my support! Room & Amenities The amenities are all L’OCCITANE, and the lovely scent is incredibly soothing. I also appreciated that the in-Room drinks were complimentary. Dining (Breakfast) A huge variety, including Japanese, Western, and Okinawan dishes—absolutely satisfying! As it’s newly opened, we were smoothly seated with no waiting time no matter when we went. *For a Multiple Night Stay, breakfast is held at the same venue on the second day as well, so it would be even better if guests could choose between venues. Service & Hospitality The staff’s service was truly excellent and full of hospitality. They took tons of photos for us—almost to an impressive extent—so we came home with lots of great memories (lol). Outdoor & Indoor Pools Outdoor pool: Located next to the golf course, offering lush greenery and an open feel that’s different from a seaside pool—fantastic! You can also use the covered poolside gazebo for free. Indoor pool: Spacious, with three kids’ slides—great for families. Sauna Options: Three types—a sauna with löyly (steam), an aroma sauna, and a cooling Snow sauna. Snow sauna: It was my first time experiencing snow falling from the ceiling in a sauna—I was amazed! It felt incredible on my heated body. One thing to note Because everything is such high quality overall, the only disappointment was that there isn’t a large public bath where you can soak up to your shoulders. Overall, this resort exceeded expectations in hospitality, Facility quality/specs, and comfort. I wholeheartedly recommend it to anyone who loves refined spaces like Halekulani or wants to enjoy Okinawa in true luxury!

The Room, the meals, and the staff—everything was simply wonderful. The open-air bath with free-flowing natural hot spring water was amazing. Dinner was delicious, and breakfast while looking out at the ocean from our Room was lovely. Since it’s all-inclusive, we were able to relax in our Room and take it easy while ordering room service. Above all, we were most impressed by the attentive service from the staff. We would definitely love to visit again.

From the welcoming staff to the front desk team, Room guidance, and dining staff, everyone was courteous and made us feel truly comfortable. The Room was clean, and both the indoor bath and open-air bath were very relaxing. Each dish was beautifully prepared—from seasoning to presentation—and everything was delicious. Thank you for giving us such a soothing time on this trip with friends. Next time, we would love to visit again with our family.

This was a Hotel I definitely want to stay at again! Not only were the amenities and play area great, but the private family bath was surprisingly easy to use when we wanted, and we were able to relax and enjoy a bath together as a family. Free laundry and drying were also available, which was a huge help—especially with our 2-year-old, when we ran out of spare clothes and started to panic. Meals were buffet-style, so we ended up eating quite a lot and couldn’t make it for late-night snacks, which was a shame—but next time I’ll plan better (haha). Just one thing: the kids’ meals didn’t change much between breakfast and dinner, so our child got a bit bored. It would have been nice to have a little more variety.

Both dinner and breakfast were very delicious, and the ayu served at dinner this time was especially outstanding. The bath in the Room was also spacious, allowing us to relax and soak comfortably. We were soothed by the greenery in the garden, and we were also happy to see wild deer. We would love to visit again.

This was my second stay. Last time, I stayed during a snowy season, so this time I was able to relax until dinner and fully enjoy the sight of green trees swaying and the gentle calls of evening cicadas from my clean, refined Room. The meals here are delicious both in the morning and in the evening, with plenty of vegetables. Of course, the fish and meat were also excellent—everything was flawless. Above all, the staff’s smiles were wonderful, and their service was attentive and professional, which made me feel truly happy. I will definitely come back to stay again when I have time. Thank you very much.

First, the dining was outstanding. We tried the French, teppanyaki, and sushi restaurants, and everything was perfect. If these were in the city, every one of them would be a hugely popular spot. All of the staff were kind, and you could really feel their dedication to welcoming guests. The Room had a large glass wall facing the ocean, and we had an amazing time on the balcony—enjoying coffee while looking out at the sea and even having breakfast there. The pool is also generously sized, so you can swim properly. We enjoyed spending all day going back and forth between the pool and the jacuzzi in the bath area. It truly felt like a paradise Hotel. We plan to return many times.

It was a wonderful stay. I hope to visit again someday. If I could make one request, I would have preferred the bedside water to be a Japanese brand as well.

I stayed here for the first time in decades, bringing my parents along. The draft beer welcome drink was perfect after arriving in the heat and helped us relax right away. Our Room was spacious, bright, and very comfortable, and the pleasant music playing when we entered made us feel truly welcomed. We were able to enjoy both Onsen baths at a leisurely pace without running into many other guests. The Onsen on the lower floor in particular had excellent water quality, and the ice cream after bathing was delicious. Both dinner and breakfast featured many local ingredients, and everything—vegetables, seafood, and meat—was wonderful. I was especially impressed by the shelled gazami uni (sea urchin), which is hard to find in the Kanto area. Before dinner, we were also shown around the wooden dining building; it was outstanding, and I hope it will be carefully preserved for years to come. After dinner we had drinks at the bar, where the calm atmosphere made it easy to unwind. From check-in to being driven back to the station on departure day, everyone—including the proprietress and all staff—was courteous with just the right sense of distance. It was a truly satisfying stay, and I would love to return.

Thank you for taking care of us for two nights and three days. I have stayed in many places around Japan, but this is the first time I’ve written a Review. It was a wonderful stay, and although I didn’t have time to properly express my thanks in person, I’d like to do so here. Work has been very busy lately, and this time I came hoping to “just relax,” and this Accommodation was exactly what I was looking for. From our Room we could look out over the sea at Matsushima, and without having to leave the Accommodation much at all, we were able to spend slow, luxurious time simply gazing at the ocean. The cheerful and courteous service from the staff in charge of our Room left a strong impression on me, and thanks to them we felt comfortable throughout our stay. At the dining venue as well, they casually checked in with us—“Are you cold?”—and even someone like me who gets cold easily was able to relax comfortably. The tea sweets provided were delicious, and the bath was extremely soothing. After bathing, it’s also a fond memory that I could unwind by reading while enjoying cold tea at “Salon Kura.” Every meal was truly delicious. In particular, the anago (conger eel) takikomi rice really stayed with me. We were told that any leftovers could be made into rice balls, but it was so easy to eat that we kept reaching for more with our chopsticks and finished it all. My partner seems especially impressed by the Sendai Kuroge Wagyu steak. Being able to grill sasa-kamaboko at breakfast also made me happy—it felt uniquely Miyagi. Even when we were leaving, you prepared sightseeing maps and gourmet information for us as well, and we felt your warm thoughtfulness right until the end. It was a truly lovely Accommodation where you can take your time enjoying both Matsushima’s scenery and how comfortable everything feels on-site. It ended up being a stay that refreshed both body and mind. We would love to visit again. Thank you very much for everything during our stay.

I’d been wanting to stay here at least once, and I truly enjoyed it in a wonderful mood. It was a calm and happy stay. The books in the Room were great, too! I was also very pleased with the various perks at Moegi no Mura.

I stayed here while reuniting with an old friend. As soon as I entered the Room, fireworks at Marine Stadium went off, making it feel like a warm welcome. The check-in and guidance were very courteous, and breakfast the next morning was truly delicious. My friend who traveled from far away was also very happy. I will stay here again. Thank you very much, and congratulations on your 35th anniversary!

Last year’s stay left such a lasting impression that I made a Reservation six months in advance this year for a Multiple Night Stay (two nights). Time passes quietly here. Greenery outside the window, birdsong, and thoughtful, understated hospitality. Not flashy—just being here makes you feel your mind and body unwind. This is the kind of time that makes you think, “I want to come back.” Once again this year, I was moved by the same unchanging comfort.

This Hotel was truly wonderful, with breathtaking views of Hayama and the warm hospitality of the entire staff. In particular, the Misaki-caught longtooth grouper served at dinner was perfectly cooked by the chef and genuinely moving—its plump, tender white flesh and rich fat that melted in my mouth were unforgettable. With outstanding cuisine and exceptional service, it became a very special stay. Thank you very much.

We stayed here for our wedding anniversary and a babymoon trip. In short, choosing this Accommodation was absolutely the right decision! This time we used the maternity Plan. Since there are very few Accommodations that offer a maternity Plan, the moment I saw the Plan name I thought, “This is it!” and made a Reservation. When we arrived, the staff welcomed us, carried our luggage from the parking lot, and even provided welcome drinks and a thorough explanation—right from the start, their attentiveness was flawless. With only seven Rooms, the property was wonderfully quiet, and everything felt unhurried. The all-inclusive setup—being able to enjoy drinks and light snacks whenever we wanted—was fantastic. During bar time, my wife was thrilled to have non-caffeinated options and non-alcoholic cocktails as well. She even said, “Next time I can drink alcohol again, I definitely want to come back!” (laughs) Our Room was a stylish maisonette with a chic black theme. The open-air bath viewed through the large window—and the forest scenery beyond—was beautiful. We were truly grateful for all the thoughtful touches for my pregnant wife: a large maternity cushion on her bed, extra cushions prepared for her chair at meals, and more. Breakfast and dinner were satisfying beyond what you’d expect at an upscale restaurant. They confirmed in advance what my wife couldn’t eat and adjusted each dish accordingly. It was also fun hearing how it differed from the standard menu. When we mentioned it was our anniversary, they even prepared a lovely fruit platter with dessert at dinner—we were both genuinely moved. We skipped using the in-room open-air bath this time because there were many insects outside, but we thoroughly enjoyed the private bath whenever we liked. The lounge also felt incredibly open thanks to its high ceiling and large windows that let us take in nature. During bar time after dinner, when Häagen-Dazs vanilla ice cream was sold out, one of the staff kindly brought an alternative for us! We expected it would simply end with “Sorry, it’s sold out,” so we were touched by how far they went for us. And after checkout as we drove away by car، staff came outside waving goodbye with their arms raised—it was such wonderful hospitality that made us think، “We’ll definitely come back!” Thank you for such an amazing stay from start to finish! It became our best anniversary and babymoon ever۔ We’ll absolutely return once my wife can enjoy alcohol again!

We enjoyed the pool for over two hours, and it was a very satisfying stay for our children. The Room had a calm interior, and we were able to relax. The all-inclusive drinks and light snacks were delicious, and this has become one of our favorite Accommodations. We would love to come back again.

Thank you very much for a wonderful stay. We were satisfied with everything—the service, the Room, the bath, and the meals. The meals were so delicious that my mother, who usually has no appetite at all, finished everything. We truly hope to visit again. Thank you very much.