전국 × 자연 체험 숙소고객 서비스 평가가 높은 호텔·료칸 - 69페이지

The Room had a simple yet comfortable atmosphere. All the staff were friendly. However, the sink was a bit too high for washing your face. Breakfast was so delicious it felt like something you’d get at a café.

Our three-generation family had a wonderful time together. The kids really enjoyed the pool, fireworks, and the arcade. The newly renovated Onsen was also beautiful and brought back nostalgic memories from my own childhood.

The Facility and amenities are a bit dated, but the Room was thoroughly cleaned. The staff at the shop and during meals were very helpful. The large public bath was also spacious and clean. For this price with two meals included, it’s a great value.

We stayed here during our summer vacation. Even though it was the Obon holiday period, the price was very reasonable, so we didn’t have high expectations for the Accommodation—but it turned out to be a wonderful Hotel. The building is old, but the hallways and every area were kept very clean and well maintained. Many guests seem to travel with dogs (we did too), yet there was no noticeable odor at all; everything felt impressively clean, and we could really tell how much effort goes into maintaining it. We were honestly grateful to be able to stay somewhere like this at such an affordable rate. In particular, since we don’t have a car and were traveling by train with our dog, having a Shuttle Service to the Hotel was truly appreciated. Also, given the “hands-off” concept, we assumed there wouldn’t be much staff at the front desk—but in fact someone was properly available whenever we needed help or had questions, which made us feel reassured. At the same time, the level of “hands-off” service was very comfortable. Personally, if you’re someone who just wants a place to sleep with your dog, only needs a basic dog run and simple public bath facilities, this is an excellent value-for-money Hotel that I highly recommend. I’ve become a fan—and I will definitely return. Thank you very much for everything.

The beach is right in front of the hotel and easy to access, and the food was unbelievably delicious—absolutely amazing! Many buffet restaurants start running low as closing time approaches, but here it felt like everything was replenished right up until the end. There was sushi, meat dishes, noodles, desserts, and curry—and every single one of them was incredibly good! The open-air bath also had a great view—everything about this stay was wonderful.

The exclusive all-you-can-drink lounge for Stays guests and the service allowing you to take desserts and drinks to your Room after dinner were much appreciated. Dinner was well thought out, with a perfect balance between the course and semi-buffet, and the tuna sushi was delicious, leading me to have seconds multiple times. The effort put into various services throughout the Facility was evident, making the experience very pleasant. The Onsen was not too hot, just right for me, allowing me to enjoy long soaks multiple times.

My flight arrived at Memanbetsu Airport at 18:30. I wanted to order dinner as well, but it seemed I would need to finish eating by 20:00, so I decided not to. Since nearby restaurants close early, I ended up having a convenience store bento for dinner. The Haseko Mart bento was really delicious. Highly recommended.

The bath was great.

Thank you for taking care of us during the Obon holiday period. The Accommodation is old, but it was kept very clean inside. The private bath was also very spacious and nice. What was disappointing was the way the meals were laid out and how cramped the space was. There was no space to set down a tray, so we couldn’t even use seasonings, and it was inconvenient to place small plates; I’d like to see some improvement. There wasn’t much soy sauce available either, and it seemed we had to wait in a long line just to get soy sauce on our plates. The display layout also made items hard to pick up—for example, udon next to ice cream—so everything felt scattered. It’s a shame because everything else was good.

This time, you kindly arranged a special riverside Room (Japanese-style), and I found it very soothing to be surrounded by the sound of the stream and the forest. The Room also had a private Onsen bath, which made my stay extremely comfortable. I was also very satisfied with the scenic view of the stream from the open-air bath, along with the forest and the evening cicadas—it was truly atmospheric. The quality of the Onsen was excellent as well, and I was very pleased. As the building is a designated tangible cultural property, it felt like stepping back into Japan’s Taisho era. Although it is old, it is kept very clean, and I had a relaxing stay. Thank you very much.

I’ve stayed here many times! The meals are delicious, and it’s right in front of the slopes—very convenient for skiing and snowboarding. The staff are courteous, and everything is kept very clean. It was great to be able to start skiing early on Sundays and public holidays. I’d love to come again. Thank you!

We stayed here during our visit to Saitama Children's Zoo with our 2-year-old son. Although we checked in much later than planned, the staff provided a very accommodating response over the phone. Upon arrival, we were warmly welcomed at both the parking lot entrance and the hotel entrance, which was especially touching given the harsh cold weather. The onsen in the annex had its outdoor bath closed due to freezing conditions, but the indoor bath had excellent water quality. The washing area felt slightly chilly though. I took my son to enjoy the panoramic bath on the 12th floor of the hotel, where baby soap was thoughtfully provided—this was incredibly helpful! The room was clean and well-maintained; we had requested a Hollywood twin bed setup in advance, and they kindly accommodated this request as well. The hospitality truly stood out as exceptional! While I felt that breakfast could use some improvement, considering its cost-performance ratio and overall experience, it was a very pleasant stay. Thank you so much!

Our family of three stayed in a riverside cottage (No Meals Included). Every time we visit, the staff welcome us with warm smiles, and once again we had a truly comfortable stay. We ordered a barbecue set the day before, and it was generous and very satisfying. We were lucky with the weather, and with the river right in front of us, we could enjoy playing in the water while having our barbecue. We’ve stayed here several times, but this time artificial turf had been added to the cottage deck. We enjoyed breakfast together on the deck while feeling the pleasant breeze. Something is upgraded each time we come, and it’s wonderful that there’s always something new to look forward to. The Onsen is a bit small and has limited capacity at one time, but the staff let us know when it would be less crowded, so we were able to relax as if it were private. We really appreciated this thoughtful attention. Mornings and evenings were slightly cool and comfortable, and we felt refreshed surrounded by nature. We’ll definitely be back again as a family!

An Accommodation on the shores of Lake Chuzenji in Oku-Nikko. We stayed here as a base for trekking routes to Kotoku Marsh, Yudaki Falls, and Ryuzu Falls. From the drink service in the lobby onward, it is a very relaxing Accommodation. We were also very satisfied with the Onsen and the meals.

This was my first time staying at this Hotel. The front desk staff were wonderful, and the food was delicious—I was very satisfied. Just one thing: coffee was provided in the morning, but it was a coffee drink rather than brewed coffee, which was a little disappointing. Still, considering everything overall, I felt it offered excellent value for money. Thank you very much.

At the end of the year, I stayed with my elderly parents. Since my mother needed a walker, I was a bit worried due to the lack of barrier-free information in the facility, but prioritized having a private bath and an onsen in the room due to the influenza outbreak. As a result, although the property was not barrier-free, the staff provided such considerate care that it was a very pleasant stay. The parking lot is several tens of meters away, but they offered valet parking for my mother and assisted us in areas with steps. The quality of the onsen was excellent, and our family felt warm and cozy. Although the building is old, it has been renovated and was thoroughly cleaned.

We also welcomed international guests! It was awesome!

Enjoy unlimited views of Nankai Electric Railway trains from a guest room built inside the station building. That said, trains are less frequent than in the city, so it’s quiet. There’s nothing around the station, and it’s also separated from the other guest room, ensuring peace and silence. Perfect for getting away from the hustle and bustle of city life. Please bring your own food and drinks.

Thank you very much for your hospitality. We stayed here during our trip to Norikura. It rained all day, so it was a disappointing day, but the Onsen at Misuzuso and the delicious dinner were truly soothing and turned it into a wonderful day. We used the coin laundry. We didn’t know how to use it, but the staff kindly showed us, and everyone was very courteous. Thank you again.

It’s been a while since I stayed somewhere that helps carry your luggage. (LOL) The service was polite and great. As for the meals, given the price I didn’t expect them to be like the photos, but they really were—especially the sashimi platter with a big spiny lobster, which was delicious and very satisfying. The building and Facility are a bit old, but the location is right by the beach so you can go for a walk, and I was very happy with breakfast while looking at the sea and the footbath!