Nationwide × Nature Experience AccommodationHighly rated for customer service and hospitality at Hotel·Ryokan - 69Page Number

Just as the title says! It was great to be able to watch the Lake Toya fireworks right in front of us! Our kids also enjoyed the bingo game! This Hotel was the best part of our trip to Hokkaido! We’d definitely love to stay again!

This was our first time staying here. They offered a welcome drink, and we chose the BBQ—everything was made with excellent ingredients! At night, the starry sky was beautiful, and it became a wonderful memory for our whole family. We’d love to come again.

The Room was spacious, the food was delicious, and the hospitality of the staff was excellent, making for a very satisfying stay. The only downside was that the shower water pressure in the bathroom was low, which made it a bit challenging to wash up. I would love to stay here again if I have another opportunity.

Right after breakfast I had to work, and they kindly kept things quiet—even during cleanup, they were very careful not to make noise. The bath was also wonderful. Some people mention insects or noise, but I didn’t experience any of that at all!

The Room had a simple yet comfortable atmosphere. All the staff were friendly. However, the sink was a bit too high for washing your face. Breakfast was so delicious it felt like something you’d get at a café.

We stayed with a total of seven guests—five adults and two young children—and everyone was able to relax comfortably throughout our stay. The luxurious, open layout was truly impressive, never once feeling cramped even with this many people. True to the “self auberge” concept, shopping for fresh local ingredients and taking our time cooking them over the lava stone hearth was an exceptional experience. It wasn’t just about cooking—we enjoyed a truly indulgent time gathered around the fire, relaxing and chatting at our own pace. The private sauna was also outstanding; after reaching peak relaxation, the panoramic view of the town from the elevated terrace was breathtaking. The interior design, amenities, and tableware were all thoughtfully curated down to the smallest details, making it feel like one night simply wasn’t enough. Both adults and children were completely satisfied, and we will definitely be back again.

Our three-generation family had a wonderful time together. The kids really enjoyed the pool, fireworks, and the arcade. The newly renovated Onsen was also beautiful and brought back nostalgic memories from my own childhood.

We stayed here during our summer vacation. Even though it was the Obon holiday period, the price was very reasonable, so we didn’t have high expectations for the Accommodation—but it turned out to be a wonderful Hotel. The building is old, but the hallways and every area were kept very clean and well maintained. Many guests seem to travel with dogs (we did too), yet there was no noticeable odor at all; everything felt impressively clean, and we could really tell how much effort goes into maintaining it. We were honestly grateful to be able to stay somewhere like this at such an affordable rate. In particular, since we don’t have a car and were traveling by train with our dog, having a Shuttle Service to the Hotel was truly appreciated. Also, given the “hands-off” concept, we assumed there wouldn’t be much staff at the front desk—but in fact someone was properly available whenever we needed help or had questions, which made us feel reassured. At the same time, the level of “hands-off” service was very comfortable. Personally, if you’re someone who just wants a place to sleep with your dog, only needs a basic dog run and simple public bath facilities, this is an excellent value-for-money Hotel that I highly recommend. I’ve become a fan—and I will definitely return. Thank you very much for everything.

The renovated Onsen had a wonderful view, and I was able to relax. The dining area also had spacious seating, so it wasn’t crowded and I could enjoy the meal comfortably. However, the light snacks in the lobby were chaotic, with no seats available and a line for check-in, which felt tiring right after arriving. It would be nice if it were more spacious, but I suppose that may not be possible...

The beach is right in front of the hotel and easy to access, and the food was unbelievably delicious—absolutely amazing! Many buffet restaurants start running low as closing time approaches, but here it felt like everything was replenished right up until the end. There was sushi, meat dishes, noodles, desserts, and curry—and every single one of them was incredibly good! The open-air bath also had a great view—everything about this stay was wonderful.

- The Room is stylish (unified in emerald blue) - The Room has a private jacuzzi, enjoy it while watching the sea - The food is delicious - Enjoy the private beach!

A cozy, family-run Onsen Accommodation with a warm atmosphere and a nostalgic Showa-era charm. The meals were outstanding, and the open-air bath was more than satisfying. The proprietress’s tea room next to the entrance was a relaxing space.

An Accommodation on the shores of Lake Chuzenji in Oku-Nikko. We stayed here as a base for trekking routes to Kotoku Marsh, Yudaki Falls, and Ryuzu Falls. From the drink service in the lobby onward, it is a very relaxing Accommodation. We were also very satisfied with the Onsen and the meals.

Thank you for taking care of us during the Obon holiday period. The Accommodation is old, but it was kept very clean inside. The private bath was also very spacious and nice. What was disappointing was the way the meals were laid out and how cramped the space was. There was no space to set down a tray, so we couldn’t even use seasonings, and it was inconvenient to place small plates; I’d like to see some improvement. There wasn’t much soy sauce available either, and it seemed we had to wait in a long line just to get soy sauce on our plates. The display layout also made items hard to pick up—for example, udon next to ice cream—so everything felt scattered. It’s a shame because everything else was good.

This time, you kindly arranged a special riverside Room (Japanese-style), and I found it very soothing to be surrounded by the sound of the stream and the forest. The Room also had a private Onsen bath, which made my stay extremely comfortable. I was also very satisfied with the scenic view of the stream from the open-air bath, along with the forest and the evening cicadas—it was truly atmospheric. The quality of the Onsen was excellent as well, and I was very pleased. As the building is a designated tangible cultural property, it felt like stepping back into Japan’s Taisho era. Although it is old, it is kept very clean, and I had a relaxing stay. Thank you very much.

I’ve stayed here many times! The meals are delicious, and it’s right in front of the slopes—very convenient for skiing and snowboarding. The staff are courteous, and everything is kept very clean. It was great to be able to start skiing early on Sundays and public holidays. I’d love to come again. Thank you!

We stayed here during our visit to Saitama Children's Zoo with our 2-year-old son. Although we checked in much later than planned, the staff provided a very accommodating response over the phone. Upon arrival, we were warmly welcomed at both the parking lot entrance and the hotel entrance, which was especially touching given the harsh cold weather. The onsen in the annex had its outdoor bath closed due to freezing conditions, but the indoor bath had excellent water quality. The washing area felt slightly chilly though. I took my son to enjoy the panoramic bath on the 12th floor of the hotel, where baby soap was thoughtfully provided—this was incredibly helpful! The room was clean and well-maintained; we had requested a Hollywood twin bed setup in advance, and they kindly accommodated this request as well. The hospitality truly stood out as exceptional! While I felt that breakfast could use some improvement, considering its cost-performance ratio and overall experience, it was a very pleasant stay. Thank you so much!

Our family of three stayed in a riverside cottage (No Meals Included). Every time we visit, the staff welcome us with warm smiles, and once again we had a truly comfortable stay. We ordered a barbecue set the day before, and it was generous and very satisfying. We were lucky with the weather, and with the river right in front of us, we could enjoy playing in the water while having our barbecue. We’ve stayed here several times, but this time artificial turf had been added to the cottage deck. We enjoyed breakfast together on the deck while feeling the pleasant breeze. Something is upgraded each time we come, and it’s wonderful that there’s always something new to look forward to. The Onsen is a bit small and has limited capacity at one time, but the staff let us know when it would be less crowded, so we were able to relax as if it were private. We really appreciated this thoughtful attention. Mornings and evenings were slightly cool and comfortable, and we felt refreshed surrounded by nature. We’ll definitely be back again as a family!

This was my first time staying at this Hotel. The front desk staff were wonderful, and the food was delicious—I was very satisfied. Just one thing: coffee was provided in the morning, but it was a coffee drink rather than brewed coffee, which was a little disappointing. Still, considering everything overall, I felt it offered excellent value for money. Thank you very much.

We also welcomed international guests! It was awesome!