전국 × 자연 체험 숙소고객 서비스 평가가 높은 호텔·료칸 - 52페이지

The wine server, open-air bath, dinner, and breakfast—everything was perfect! The Room was clean, and I’d love to stay again!

We stayed here to celebrate my spouse and me turning 70. The Room with an open-air bath was spacious, and we were able to relax comfortably. The Onsen water quality in the large public bath was excellent. We could choose different temperatures depending on the area, and we were very satisfied. The meals were also very delicious. It became a memorable celebration. We would like to visit again.

A relaxing accommodation located at the foot of Mt. Sanbe with a fantastic location. The price is reasonable, offering great satisfaction. The meals are diverse and exceptionally delicious. If given the chance, I would love to stay at this accommodation again. Thank you!

Thank you for contacting us promptly about the meal change request and for accommodating it—it was truly helpful. The Accommodation was clean and bright, and the meals were delicious. It was my first time staying at Kyukamura, but I would like to stay again. Thank you very much.

We chose the Surprise Plan for a celebration, and the communication was very courteous. The Room and open-air bath were spacious, relaxing, and very clean. We were also happy to have plenty of free drinks. We chose the wagyu course, and everything was delicious. The staff were friendly, and we enjoyed chatting with them as well. Being able to adjust the open-air bath ourselves meant we could always soak at just the right temperature, which was a great feature. Breakfast was also excellent. We felt refreshed in both body and mind, the surprise was a success, and we’re truly glad we chose this place. We’d love to stay in one of the other Rooms too!

I often use dinner buffets, and this is one I’d like to visit again and again. The standout was how delicious the yakiniku and shabu-shabu were. You can eat as much as you like of Kagoshima beef and Kurobuta pork, grilling it freely at your own table on a hot plate heated with solid fuel. Using the same solid-fuel setup, you can also enjoy hot pot dishes (three types) and kamameshi rice. In addition, you can cook Kagoshima beef, Kurobuta pork, and chicken just the way you like in a shared shabu-shabu pot. Chicken shabu-shabu is a dish that really works because of the quality of Kagoshima chicken. There were also local specialties such as kibinago sashimi and keihan chicken rice soup, each prepared with great care. Compared with other Hotels, there seemed to be fewer kid-friendly options, but every family appeared satisfied with the local cuisine. The baths were spacious as well, with excellent water quality and views—I was very satisfied.

This Hotel was extremely satisfying from check-in to check-out. What surprised me most was the wide variety of drinks and ice cream available in the complimentary area. As a guest, you can enjoy unlimited drinks ranging from alcohol to soft drinks, and I also loved making my own ice cream—it was a lot of fun. The staff kindly guided me through the Room and breakfast information at check-in, and they responded quickly even when something unexpected came up during my stay. Breakfast arrived at my Room right on time and was warm and excellent. I truly feel this was one of the finest Hotels I’ve ever stayed at, and next time I’d like to stay in a different Room to discover something new! Thank you very much!

Everything—from the service and the Hotel’s interior design to the teppanyaki and even the smallest details in the guest room—was perfect. It was a truly moving and wonderful stay.

I didn’t particularly mind the age of the building. The staff’s service was very pleasant. The view from the high-floor Room was good, though the ocean was only somewhat visible. The buffet meal was very delicious, but I was a little disappointed because the crab I had been looking forward to was thin and small. Still, I’m grateful to be able to stay at this price during this season.

The Facilities were excellent, and we enjoyed a relaxing dinner in our Room. We were very satisfied with both the price and what was included, making it a wonderful one-night stay. Thank you very much. That said, while the simple style was nice in its own way, we would have appreciated a few thoughtful words from the Accommodation staff at check-in and check-out, or a small service such as offering a cup of coffee after breakfast.

I’ve stayed here several times, but this was my first time at Kobushi. ○ There is a gap at the bottom of the Room door, so outside noise carries in easily. ○ Because there is no door to the dining area, food smells spread throughout the entire floor. Also, dinner time is set at 90 minutes, and the next dishes come slowly. When dining with a child (one-plate meal), they finished early and it was difficult. These two points were drawbacks. Everything else was perfect. You can enjoy yourself from morning until late afternoon the next day! You can play a lot and relax, and everyone from children to adults will be satisfied. No matter how many times we come, my child says they want to stay again. Regarding meals, I’d appreciate it if the serving pace could be faster for guests with children—once they finish eating, they have nothing to do.

From check-in to check-out, all the staff were consistently kind, and the service was impeccable. The Facility was new and well equipped, making our stay very comfortable. While the location is not particularly convenient for transportation, there is a Shuttle Service to the nearest station, so we did not feel much inconvenience. Overall, it is a wonderful Onsen Ryokan that we would definitely like to visit again.

I contacted the property to say that I had missed the last bus from Hana-no-Miyako Park and would not make it in time for check-in. They kindly explained a walking route and told me that if I didn’t need dinner, I could take my time and come carefully. Taking them up on that, I had dinner on the way and checked in, where I was greeted warmly. They also helped me arrange breakfast. The Onsen was spacious, and especially the open-air bath—there were no other guests (maybe I went at a good time?)—so I could truly relax and recover from 14,000 steps of walking. In the morning, when I woke up at 4:30, Mt. Fuji was right in front of me—so close it filled my view. With subtle hues, it was breathtakingly beautiful. The morning bath and then breakfast—everything helped me forget everyday life, thanks to all the staff. Thank you very much.

The autumn leaves were very beautiful from the room. There were many tourists from overseas, but there were no issues, and it was a great experience to chat in the open-air bath. The staff seemed to include those proficient in languages, showing their efforts as an accommodation. The variety of uniquely designed baths was enjoyable. The food was also delicious. However, the reservation method for private baths may need some consideration.

This was our second stay, the first in two years. Just like last time, the place was thoroughly cleaned and we had a very comfortable stay. We also enjoyed the Tsuruya apple juice (I believe it was a repeat-guest perk). What we love most about this Accommodation is the great location and how comfortable it is not only for people but also for dogs. The fenced yard covered with wood chips can be used as a private dog run, so we could skip walks when needed—easy for us, and our dog looked like they were having a great time too. The only inconvenience is that there are no amenities such as a skincare/lotion set, but we knew this in advance from the Accommodation information and brought our own, so it wasn’t an issue at all. Please keep this in mind if you plan to stay here. There were two hair dryers provided, which was great since our two teenage children could use them at the same time. The foot bath was also wonderful. Soaking our feet after waking up while drinking the provided drip coffee felt like forest bathing and was truly relaxing. Contactless check-in and check-out were easy and very convenient. Because everything is contactless, we didn’t meet any staff in person, but everything was well prepared for a comfortable stay—thank you very much.

The staff were very courteous. It was raining, but we managed to have the BBQ under the tarp. However, the tarp leaked in several places and water dripped down, so we had to choose our seats carefully. I guess that’s somewhat unavoidable with a tarp tent. The BBQ meat was very well seasoned and delicious. The vegetables were fresh and tasty as well. The French toast for breakfast was also great. We stayed in a Comfort Tent and it was comfortable. It was cool enough that we didn’t really need air conditioning, but because of the rain it was very humid, so we used the AC to dehumidify. Even with that heavy rain, we still had a good time—this really felt like glamping at its best. There were deer near our tent late at night—we truly enjoyed being close to nature.

This was my first time staying at a pension. The bath has free-flowing hot spring water and can be reserved for private use, so I was able to relax and enjoy it. It felt very open, and the water was wonderfully soothing. There was more than enough food, but it was delicious and I finished everything. It rained on the day of our stay, but it cleared up in the morning, and breakfast with the beautiful view tasted even better.

This time, three families (9 adults and 5 children) stayed for two nights and three days. Not only are the Facilities outstanding, but the staff’s attentiveness was truly exceptional—they noticed even the smallest details and responded flexibly to our requests, allowing us to enjoy a wonderful stay. Staying for two nights for the first time, starting the day with a sauna and spending a relaxing morning was the most luxurious way to unwind. Next time, we’d love to visit in winter and spend time watching the fireplace flames.

The staff, Facility, and meals were all beyond expectations and absolutely wonderful. There was a wide variety of welcome drinks, along with a coffee maker and tea provided. We also enjoyed welcome sweets, including daifuku. For breakfast, we had Japanese cuisine, which was surprisingly delicious. Every side dish was so tasty that we wished for more rice! It was such a delightful experience. We would love to stay here again!

Thanks to you, it was an amazing trip! Thank you. If I had one suggestion, it would be that the night sky might have looked even more beautiful if the streetlights—or other lights—were dimmer after dark.