전국 × 꽃을 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 12페이지

Thank you very much for accommodating my daughter’s allergies and picky eating. At her earnest request, this was our first mother-and-daughter trip to Hanamaki to experience the world of Kenji Miyazawa. I’m always concerned about her meals when we travel, but thanks to you we were able to relax and enjoy our stay with peace of mind. It is a wonderful Ryokan—so much so that 24 hours in a day didn’t feel like enough. Next time, we would love to visit again with my husband and our other daughter—the whole family. Thank you very much.

We stayed at this Accommodation with our children while visiting family. Both the meals and the Onsen were excellent. The open-air bath temperature was just right for our child, and they were very happy. They were also delighted that somen noodles were served with the children’s meal. Because there aren’t many Rooms, the property felt calm and relaxing throughout. Thank you very much.

I sincerely apologize for my late thank-you. This was our second stay. The front desk location had changed since last time, so I was a little confused at first. After we arrived, you upgraded us from Room KOURAI 202 to Room NOMATSU 403, which was an unexpected and wonderful offer, and we were truly delighted. As it’s the most popular among the staff, it was very spacious, with a beautiful view of the garden from both the bath and the Room—an exceptionally comfortable and calming place to spend time. Both dinner and breakfast were delicious, and since there was only one other group besides us, we were able to dine in a relaxed atmosphere as well. We also enjoyed visiting nearby Japanese sweets shops—it was great fun. We were deeply moved by how beautifully you filled in our travel memory book too. Done—we will definitely be back again. Thank you very much for taking such great care of us.

We stayed in the Force Room. Thank you for accommodating our last-minute Reservation.\nAlthough the Room is a separate building with a thatched roof, it is not an old traditional house; the interior has the latest facilities, so we were able to stay as comfortably as we would at a city Hotel.\nFrom the Room, we could see the thatched roofs of other rooms, and it felt like we had traveled back in time to another world.\nWe used the spacious open-air bath in our Room; the hot spring water was slightly cloudy with mineral deposits floating on top, and it was wonderful.\nThe large public bath is also right by the river, offering an open, airy feel and an excellent location.\nHighly recommended Accommodation.

This was our first trip as a couple, and we made a Reservation to celebrate our 20th wedding anniversary. Since we’re not very experienced travelers, we were nervous at first, but the Ryokan staff were so kind and friendly that our worries quickly disappeared. I’m not usually comfortable with open-air baths, but I worked up the courage to try—and it was truly relaxing and soothing. The changing area was clean and easy to use as well. And the meals we had been looking forward to exceeded all expectations—I was genuinely satisfied from the bottom of my heart! Everything was delicious. There was venison tataki, which I wasn’t sure about at first, but it had no strong taste at all and was truly wonderful. Our attendant explained each dish carefully, which helped us appreciate the ingredients even more—thank you so much. What made us even happier was that they took photos for our anniversary and gave them to us as a gift when we left. The handwritten letter from the proprietress also deeply moved me. This is the first time my heart has felt this full—just like my stomach! We are filled with gratitude for everyone’s thoughtfulness, kindness, and warm support. We will definitely come back again! Thank you very much for everything.

Located about an hour from Shinjuku and easy to reach, yet once you step inside, a beautiful, nature-filled garden unfolds and makes you forget everyday life in an instant. The Room was also wonderful—said to be a favorite of Hayao Miyazaki—with thoughtful details throughout, from the view from the round in-room bath to the uniquely textured corridors, creating a truly charming atmosphere. From arrival to departure, the staff’s warm hospitality and attentive care made our family feel completely at ease, allowing us to spend a very comfortable and happy time.

This was my second stay this year because I particularly enjoyed the food last time. Originally a bank's retreat, the compact front desk and building layout reflect its history. There is no greeting upon arrival, luggage assistance, or farewell service (you carry your luggage to the third-floor front desk yourself and leave on your own). However, I appreciate the stunning ocean view from the hilltop location and the cozy atmosphere with only 10 rooms. The Onsen features a 78-degree natural hot spring source, with a slightly small but pleasant open-air bath and high-quality massage chairs. This time, I stayed in a Western-style room near the elevator that was added later; it was spacious, clean, and had comfortable beds. The only downside was that the sink and toilet were adjacent without separation—though it did provide an open feel upon reflection. Dinner could only be enjoyed at the restaurant (unlike last time when in-room dining allowed for more relaxation), which was disappointing as wearing loungewear is not permitted—I would have preferred to dine in a relaxed atmosphere in loungewear. Starting February next year, dinner times will shift to two seatings; however, I hope they maintain flexibility like now where you can choose every 30 minutes. The food met expectations—delicious despite not using particularly expensive ingredients—with intricate sauces and beautiful presentation that truly felt like fine cuisine. Breakfast also offered plenty of variety and quality. Before dinner at the lounge, I ordered Royal Milk Tea which was so delicious that I ordered it again in the morning while enjoying an elegant atmosphere with ocean views through large windows. A staff member kindly offered to take my photo during this time while explaining distant scenery details—a friendly gesture that elevated my impression of this accommodation’s overall service level. Its convenient distance from Osaka makes me want to visit again!

The food was simply outstanding. There were so many dishes that we couldn’t finish them all. The bath is small, but there is also an open-air bath, and everything was clean; it warmed us up nicely. We enjoyed chatting with the proprietress and her daughter, and had a pleasant, comfortable stay. We’re glad we chose Minami Ryokan.

Although the weather in Hakone was unsettled, we enjoyed a wonderful stay as always. From our Room with a great view, the drifting clouds and mist felt truly magical. The meals were carefully prepared, beautifully presented, and delicious. Breakfast was also excellent, and we were able to spend an elegant morning while enjoying a mimosa. With outstanding service in a relaxing and refined setting, it was a truly memorable stay. We are already looking forward to our next visit.

My wife and I stayed for two nights over a weekend trip. Unfortunately, it rained, so we couldn’t fully enjoy sightseeing in Kanazawa as planned. However, the time we spent at the Hotel was incredibly comfortable, and thanks to the wonderful lounge and the thoughtful care of all the staff, it turned into a truly satisfying stay. We arrived at the Hotel around noon. Our car was taken care of with valet service, which made it easy for us to head to Omicho Market. We enjoyed rock oysters, Noto beef croquettes, grilled scallop skewers, and more. When we returned to the Hotel around 2:00 p.m., even though it was before check-in time, we were kindly told that our Room was already ready. The Room was spotless and had a calm atmosphere—such a welcome gesture after walking in the rain. What I had been looking forward to most during this stay was the club lounge. We were amazed by how well stocked it was: their famous cakes, sandwiches, a wide selection of drinks, and even Häagen-Dazs ice cream. The evening offerings were also excellent—far beyond what you’d expect from “just a lounge,” and more than enough for us as dinner. We were also excited about breakfast. Although we had to wait a little due to full seating, the food exceeded our expectations. It felt distinctly Kanazawa-like as well, and we were very satisfied. Above all else, what left the strongest impression was the staff’s smiles and hospitality. Throughout our two-night stay, every staff member greeted us with genuine warmth, and their attentive care comforted us again and again. Even when checking out and leaving, there was one last pleasant surprise. When our car was brought to the entrance via valet service, chilled mineral water had been placed in the cup holders. My wife and I were truly touched by such thoughtfulness until the very end. Since we couldn’t do as much sightseeing in Kanazawa due to the rain this time around، our time at this Hotel became an especially memorable part of our trip. When we visit Kanazawa again، we would definitely love to stay here. To all of your staff، thank you very much for an amazing two nights and three days.

When visiting Huis Ten Bosch, I stayed at Hotel Nikko Huis Ten Bosch. This time, I booked a Plan that included both the stay and a one-day passport for Huis Ten Bosch, and it cost 26,100 yen for two people in one Room. With the Accommodation located right next to the park and the passport included at this price, it felt like an excellent deal. The Room showed a bit of age in places, but it was well cleaned and very tidy. I had a comfortable stay with nothing in particular to complain about. Breakfast was buffet-style with a wide variety of options and generous portions. They also offered local dishes, which was a nice way to experience Nagasaki flavors. Everything was delicious, and I could eat well from the morning. Another great feature is the large public bath. After walking around Huis Ten Bosch all day, it was relaxing to soak and ease my fatigue. The bath area also had plenty of basic skincare amenities available, which made it convenient to use with almost no need to bring anything. These thoughtful touches left a great impression. Overall, between the great location, good value with the one-day passport included, tasty breakfast, and the large public bath, it was a very satisfying stay. If you want to fully enjoy Huis Ten Bosch, this is a convenient Hotel I would recommend.

We originally planned to stay at a mountain hut for a hike, but the weather turned bad, so we changed plans at the last minute to sightseeing in Kanazawa and made a Reservation at this Hotel. When we arrived at the parking lot, the building exterior looked old and I was a little worried, but once we went to the lobby and then up to our Room, I was glad we chose this place. Everyone in the lobby was kind, pleasant, and very helpful. The lobby interior was wonderful, and our Room had been beautifully renovated—making our stay truly comfortable. With Kanazawa Castle right next door, it’s also very convenient for sightseeing. Next time we visit Kanazawa, I’d like to stay here again.

It was a wonderful Hotel where we could truly enjoy Lake Biwa. The Room offered a panoramic view of Lake Biwa and felt incredibly open and airy. The interior also had a luxurious touch, and we genuinely enjoyed simply spending time in the Room. All of the staff provided excellent service, proactively checking in with us, so we never had any trouble during our stay. The Onsen was especially memorable. The water quality was excellent, and the view of Lake Biwa from the open-air bath was exceptional. On the day we stayed, a crescent moon reflected on the lake’s surface, creating an enchanting scene. The amenities were also high quality. We were very satisfied with the all-inclusive lounge as well. With its high ceilings and spacious atmosphere, enjoying drinks freely while looking out over Lake Biwa was truly fantastic. Dinner featured an outstanding full-course Omi beef meal—so much so that it felt like great value for what you get. There was also a wide selection of drinks, and we were especially happy to see many local sake options available. They paired perfectly with the fresh ingredients. Breakfast was a buffet featuring locally sourced ingredients with plenty of variety. The restaurant had ample seating, so we could dine comfortably without waiting while enjoying views of Lake Biwa. If I had one request, it would be helpful to have a Plan without dinner as an option—this would make it easier for guests on a Multiple Night Stay to enjoy dining out for one evening. For that reason, we changed our stay from two nights to one night this time; however, after actually staying here, it was such an excellent Hotel that we regretted not booking a Multiple Night Stay. Next time, we would definitely like to stay for multiple nights.

We visited with my son’s family. Traveling with our 8-month-old baby, we had some concerns, but even though we made Reservations for two Rooms on different dates, the staff kindly arranged for us to dine together and showed thoughtful care in many situations, which made our stay truly enjoyable. Thank you very much—it became a wonderful memory. My son’s family also said they would like to come again, and we hope to visit again as well.

This was my second stay, following last year. The lobby, Room, and large public bath are clean, spacious, and comfortable. The large public bath is excellent. The Onsen leaves your skin feeling smooth, and I especially liked the open-air bath with a very hot option. Breakfast featured many Chichibu specialties and was healthy, so I could eat plenty without feeling heavy—while still offering hearty options for those who want a more filling meal. I’d love to stay here again when I visit Chichibu.

This was our second stay. We came back because the food last time was so delicious, and once again every dish was truly wonderful. My daughter has many allergies, but the staff carefully confirmed everything with us, so she could enjoy the meal safely and deliciously. Thank you very much. We also enjoyed the open-air bath in our Room, as well as the open-air bath and lying-down bath in the large public bath area. This time we also used the hot stone spa and bedrock sauna, and we had such a lovely time that it felt like there wasn’t enough time. We were sad to leave. We will definitely come back again.

Our family of three stayed here. The guest room with an open-air bath had an amazing view of the trees through the window. The meals were delicious, and we loved the post-bath ice pops, late-night inari sushi, morning coffee service, board games, and the excellent loan services such as a rotating hair dryer and a NanoCare hair dryer. It was relaxing and quiet, and we were able to unwind from everyday fatigue. The Onsen water was also wonderful. Highly recommended Accommodation.

From check-in, the staff welcomed us with warm smiles. The building felt inviting, with a thoughtful layout that created soft, gentle sunlight along the guest flow. We also appreciated the all-inclusive plan—especially the homemade-style snacks. The Room was very quiet: we couldn’t hear noise from next door or footsteps in the hallway. The bath could be reserved for private use in time slots, and the meals reflected genuine kindness and consideration for guests. The only thing was that my wife has limited mobility, so we would have appreciated grab bars. We really loved this Accommodation, and it’s easy to see why so many guests return.

Our family of four stayed in a room with a private open-air bath, and it was amazing—even putting it mildly. The meals, baths, and views were all excellent. The food was generous and delicious, and at night we enjoyed a sky full of stars. The bath left our skin silky smooth—especially the morning bath, which I highly recommend. This was our first stay, but it’s an Accommodation we definitely want to visit again. Thank you very much.

The front desk service was courteous, and I appreciated that they promptly called a taxi for the next day. The Room was clean and comfortable. In addition, there is a convenience store attached to the Hotel, which is handy even when it’s windy and rainy. I would like to stay here again.