전국 × 온천 거리 산책을 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 32페이지

It was really great!

One of my recent pleasures has been traveling during summer vacation with my daughter and grandchild. This year, we chose Kinosaki Marine World. The Accommodation was naturally Kinparo. For two days, we had unlimited entry and re-entry. That was very helpful. We enjoyed the attractions too—like the dolphin trainer experience—and had fun like kids again. Of course, my 6-year-old grandchild was thrilled as well. The meals and the Onsen were great. However, there is room for improvement in the children’s menu. Kids have sharp taste buds. Extra French fries would have been better. It’s similar everywhere, but meals for children are often disappointing. Other than that, everything was comfortable. All three generations had a wonderful time together.

At the breakfast buffet, the chef prepared dashimaki tamago and onigiri on the spot (you can choose the fillings), and I was happy to enjoy them freshly made. Today’s miso soup had clams in it, with a rich clam broth—it was delicious and comforting. There was a wide variety of dishes and desserts, including konjac-based items and Ota’s famous yakisoba, so choosing was fun and exciting. I’d love to stay again.

First of all, we truly felt the hospitality of the proprietress and the staff. We were convinced they genuinely think, “Thank you for coming,” from the bottom of their hearts. The Onsen is, of course, outstanding. Gazing at the rocky surface overflowing with natural hot spring water, you can feel an immense sense of history. The meals were also absolutely wonderful. We were completely satisfied with both the taste and the portions. Just when we thought it would be a classic kaiseki course, there were creative twists that made it even more enjoyable. The tableware was also exceptionally refined and inspiring. It’s true that features such as the age of the building and facilities, and having only stairs with no elevator, may come down to personal preference depending on your generation, but for us as a couple they were not drawbacks at all. If you’re visiting Kusatsu Onsen, we think this is an Accommodation you should stop by at least once.

Although I stayed for only one night, I was completely satisfied with everything. All of the staff were very pleasant, and the Room was clean and comfortable—I immediately wanted to come back and stay again. The dinner and breakfast at the counter were especially outstanding! You can watch the cooking right in front of you, and you can really feel the care that goes into each dish. I’ve already recommended it to my friends.

We visited with children, and the staff helped carry our luggage, arranged an early time slot for the private bath, and prepared an adorable kids’ meal. They checked in on us in many situations, and it was a warm Accommodation where we truly felt their thoughtful hospitality. The meals were delicious, and we were especially satisfied with the sea bream dishes at both breakfast and dinner.

We stayed one night in a top-floor Room with an open-air bath. The open-air bath had a great view and was wonderful. For dinner, we enjoyed Japanese cuisine in a semi-private dining area. It was quiet, we could eat as a family, and everything was delicious. When we stay in Tochigi again, we would like to stay here again. This is a highly recommended Hotel.

My mother and I stayed for one night in August 2026. After we arrived, we were shown to the larger Room. We truly appreciated this unexpected kindness. The garden was beautifully maintained, and we thoroughly enjoyed a relaxing time there. Every dish was delicious, and the portions were just right—not too much. The cuisine was classic and seasonal. After the bath, we went to the lounge, where there was a wonderful selection of art books and magazines, and the complimentary drinks were excellent. The mountain views and garden from there were so beautiful that they made us forget our everyday fatigue. The service felt just right—neither too close nor too distant. Since it was drizzling the next day, we were also grateful for the service of being driven to the Hakone Open-Air Museum. One suggestion: it would be even better if the labels for the shampoo and conditioner in the bath area were easier to understand (other older guests also seemed confused). I would love to visit your new Accommodation near Mt. Fuji as well. Thank you very much.

I was very satisfied. Although the building feels a bit old, it was well cleaned and properly maintained, and I could tell it is cared for. I had no complaints about the meals or drinks. It may not be luxurious or flashy, but I was able to enjoy plenty of local and seasonal ingredients to my heart’s content.

The breakfast and dinner were both very delicious. Everything from the live kitchen was truly excellent, no matter what I chose. The Onsen was also wonderful, and the rotating Onsen baths were especially great.

We stayed in a detached Room. There were four of us, and it was very spacious with a beautiful interior—we were extremely satisfied. From the open-air bath on the 11th floor, we had a panoramic view of Lake Suwa. The meals also included free alcoholic beverages, and the staff were very attentive, so we had a truly wonderful time. Thank you very much.

We stayed here to celebrate my girlfriend’s birthday, and everything—from the building and location to the service and meals—was outstanding. They even took photos for her birthday celebration and handed us the developed prints at the end, which I’ve never experienced elsewhere and felt was an especially thoughtful touch. I love traveling and have stayed at many Hotels, including luxury properties such as The Ritz-Carlton, Hoshinoya, and Hotel The Mitsui Kyoto, but this was impressive enough to rank in my personal top five. I’d love to return again someday. Thank you very much.

Thank you for the very spacious Room. We also enjoyed the delicious meals.

Everything was excellent—the Room, the baths, the food, the staff service, and the pool. We chose a loft-style Room, and it was very clean! However, for families with small children, we can’t recommend it because the ladder is steep and high. The baths were not crowded, so we could relax; the large public bath was very clean. We also had the pool almost to ourselves, and there were banana boats and other items available, which looked like a lot of fun. The buffet had a wide variety of options and everything was delicious. There were plenty of choices at breakfast as well. Our whole family loved it and we’d like to come again. Thank you very much.

We stayed with a large group, gathering relatives from Ehime and the Kansai area. For our Konpira pilgrimage, the entrance had walking sticks, straw hats, chilled hand towels, and towels prepared, which was very helpful. It was also nice that our grandfather, who wasn’t going to Konpira-san, was allowed to use the lounge before check-in. The indoor bath also had a separate shower room, making it comfortable and relaxing even on rainy or cold days. The Room had a large window, a daybed, and two chairs, so we were able to unwind and relax. Breakfast was an irresistible selection for egg lovers—we really enjoyed it. The only disappointment was the dinner buffet selection. There were a lot of carbohydrates (maybe just local preference), but neither the meat nor fish dishes tasted particularly good, and there wasn’t much we wanted to eat. Still, we were able to relax with drinks again in the lounge afterward, so overall we were satisfied.

We stayed here as a family during our summer vacation. The pancakes, pudding, and every meal were all very delicious. We felt a warmth in the staff’s hospitality that isn’t swayed by changing times, and it made us feel pleasantly nostalgic. It’s a wonderful Accommodation we’d love to visit again in a different season. Thank you very much.

I stayed during Golden Week and thought it was a bit pricey even though the Room didn’t have an Onsen, but it exceeded my expectations in a great way! The rooftop Onsen had a wonderful view and was excellent. I usually don’t like buffet meals because the food can be mediocre and the atmosphere often feels unsettled, but this Hotel had a wide variety of options and everything was delicious, so I was very satisfied. I’d love to stay here again.

We stayed here on a trip that also celebrated a family occasion. Everything was wonderful—the Onsen, the spacious Room, the view, and the staff’s service. The building and Rooms have a sense of history, but everything was thoroughly cleaned, so we felt comfortable staying there. The food was delicious, and the presentation was beautiful as well. The portions were very generous, so I think even men will feel completely full. Women can probably finish it too if they try hard. At dinner, we ordered an upgrade to a parfait with Daiginjo pudding (I believe it was 1,000 yen), but we were already full before it arrived and ate it anyway, so we couldn’t really enjoy the taste—something I regret. I would have been happy if it had less whipped cream and cost around 500 yen. All of the staff were very kind, and there were also international staff in the restaurant, so it seems like a safe choice for travelers from overseas as well—I highly recommend this place. Everyone greeted us with smiles, which made us very happy. We made wonderful memories with my mother! We would love to stay again—thank you very much!

I looked for an Accommodation where I could enjoy a sand bath. It had been a long time since I stayed at a National Vacation Village or National Lodge, and it felt nostalgic in the same way as before. The Facility is old, but I had no particular complaints, and the service and meals were good. My first-ever sand bath was amazing.\nIt warmed me through to the core and made me feel refreshed and detoxed. It was also convenient to be able to take a regular bath right away afterward.\nHowever, it’s quite far away, so I’m not sure if I’ll be able to visit again.

As expected from a renowned rice region, the rice cooked individually in small pots for each guest at dinner on the first night of our two-night stay was simply outstanding. We were already more than full from the delicious meal and kept saying we couldn’t possibly eat any more rice—yet we still found ourselves reaching for it. We even wondered if the water made the difference. For breakfast and dinner on the second night, we had rice served in an ohitsu (wooden tub). It was of course delicious as well, but the first night’s pot-cooked rice was truly unforgettable. The Onsen was wonderfully abundant, and we had an extremely comfortable stay overall. We also really appreciated the Shuttle Service to Yuzawa Station—thank you so much.