전국 × 온천 거리 산책을 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 15페이지

Although it is located in the city center, it was quiet, and we fully enjoyed the Onsen in the open-air bath attached to our Room. Meals were served in a private dining area directly connected to the Room; it can be locked, and during service it is separated from the guest Room, so our privacy was protected and we could relax with peace of mind. The food was also very delicious.

It was my first stay in a while, and it remains a wonderful Hotel. The approach leading straight from the public road to the main entrance is elegant and picturesque. Since it opened in 1935, the Facilities are not the latest, but that is exactly what gives it a unique charm. The staff’s service was also impeccable. For dinner, we enjoyed classic French cuisine rather than today’s modern fusion style—it was delicious. As is true of Unzen’s tourist areas in general, this historic destination is rich in nature, and I imagine maintaining both the Facilities and the gardens must be challenging for those in tourism. I’m sure there are many difficulties, but I truly hope you will continue to preserve this beautiful Hotel.

It was a wonderful stay. The hospitality, the meals, and the Onsen—everything was a moving and relaxing experience. Thank you very much.

Before the renovation, I stayed about three times in “Kumo” on the 4th floor. This time, I enjoyed a Multiple Night Stay in “Ten.” The Room was spacious and comfortable. I loved the Japanese-style atmosphere with Ryukyu tatami and shoji screens. The Onsen had a silky feel, and the temperature was just right. Both the Japanese cuisine and my first teppanyaki experience were excellent. I was truly able to relax and unwind. Thank you very much to all the staff. One thing I would like improved is the shower water pressure in the bathroom—it was a bit too weak. I have made a Reservation for a three-night stay next year as well. Thank you in advance for your continued hospitality.

This was our first time visiting on a family trip. Thanks to the staff’s heartfelt hospitality, we felt comfortable throughout our stay and are truly grateful. Both breakfast and dinner were delicious, and we had a relaxing, well-cared-for stay. We would love to stay again next time as well. Thank you very much for everything!

True to its name as an Accommodation with Onsen, the hot springs left our skin silky smooth and helped us feel refreshed. The hospitality was also attentive, and thank you for making our stay so comfortable.

The kids’ meals and amenities were excellent, and the Facility environment was wonderful for keeping children entertained. The kids’ room is open 24 hours, so even children who wake up early and are full of energy could enjoy themselves to the fullest. When our older grandchild fell ill on the second day, you were a tremendous help—preparing gentle-on-the-stomach meals and promptly taking care of the bedding. The adults who enjoy drinks also thoroughly enjoyed the all-inclusive plan. We would love to visit again. Just one request: we would feel safer if an additional lock for access to the open-air bath and footbath area could be installed higher up as well. Our 4-year-old can unlock doors on their own, and we felt anxious about them accidentally stepping out onto the terrace and potentially falling into the river. Thank you for considering this.

We stayed here on a family trip. The Japanese meals were delicious, and even after eating a lot, we didn’t feel heavy. The white rice was especially excellent. The Room was quiet and very relaxing, and since we could use the private bath as much as we wanted depending on the time slot, it felt like a great deal to stay at such a wonderful Ryokan—we were very satisfied.

Perhaps because there was availability on a weekday, they upgraded us to a larger Room. We were very satisfied with the open, airy Room and the mountain views from the large windows in our corner Room. The meals were all delicious, with plenty of dishes, and we left completely full. It was our first time trying venison—it was tender and excellent. The bath and the entire property were clean and very pleasant.

The staff struck just the right balance, and both the meals and the soothing hot spring were wonderful. It was a fantastic free-flowing bath with no chlorine smell. We enjoyed an affordable stay, drank plenty of beer, and were treated to Shuttle Service by car—truly a luxurious time. Thank you very much.

We stayed here to celebrate my mother’s 60th birthday. Every detail was thoughtfully taken care of, and we felt comfortable throughout our stay! Thank you for the warm hospitality and attentive service! The Room I had wanted to stay in for so long was very clean and spacious, and I’m truly glad we chose it—we had a genuinely happy time. The Onsen was never crowded, and there was also a sauna, so we could relax at our own pace—it was wonderful! My mother was absolutely delighted, and it became a memorable trip. This is a Ryokan I definitely want to visit again. Thank you so much!!

I stayed here for the first time because they offered a Plan where the fish you catch at the fishing pond is served at dinner. I’ve stayed in Shirahama Onsen several times, but there aren’t many places that will cook your catch, so I really appreciated this Plan. Their coordination with the fishing pond was excellent—when we arrived, the application form was already prepared, and we could start fishing right away without bringing anything. They also packed our fish in a foam cooler with ice, and we checked in to the Hotel as-is. At dinner, two of the three fish we caught were prepared as sashimi and fried chicken-style, and we were able to take the remaining one home (thank you very much to the head chef). Our Room was No. 603 on the Royal Floor, with Shirarahama Beach right in front—an unbeatable location. The Room had a table with four chairs plus a sofa, and it was spacious and comfortable. My wife also said the washroom area was large, bright, and easy to use. For those going swimming in the sea, you can go straight from the Hotel out to Shirarahama Beach, so it seems ideal for families with children as well. The Onsen also had an open-air bath; it was spacious with great water quality, and we could relax while looking out over Shirarahama Beach (in the morning it switches to the first floor bathhouse, so there’s no view). Dinner was served in a private room and everything was delicious (if I had to say one thing, the sukiyaki beef wasn’t quite as good), and having our freshly caught fish on top of that made us more than satisfied. For breakfast we chose the buffet; there were plenty of options including Wakayama ramen, which was great. One example of their attentive service: when I almost forgot to pick up our fish to take home at checkout, someone at reception noticed and helped us bring it back safely. If I have another chance, I’d like to stay again with this fishing-pond Plan.

I’ve stayed at several pet-friendly hotels before, but this one was the best. The in-room dining was especially comfortable because the main Room and dining area are separated, so we didn’t have to rush to tidy up, and food odors didn’t linger in the Room. Since it comes with a private garden, our dogs were happy to go outside. The pet amenities were so well stocked that we never felt inconvenienced. The open-air Onsen bath in the Room had excellent water quality, and our dog and family took turns enjoying it many times. Dinner was delicious across the board—so lavish that light eaters might not be able to finish it all. For drinks at dinner, we were told we needed to go back and forth to the second-floor lounge, which was a bit inconvenient during the meal, but it’s all-you-can-drink. Draft beer was included too, which was fantastic. Thank you very much!

I was truly impressed by the warm hospitality and smiles of all the staff, as well as their clear and courteous explanations. The meals were absolutely delicious, and we were very satisfied. The riverside open-air bath was wonderfully soothing, and we were able to spend meaningful time with our family. Thank you very much. We would love to stay with you again someday.

We stayed again this year, following last year’s visit. This time, it was a 2-night, 3-day beach trip for three of us: an elderly couple and our granddaughter (first grade). Both on arrival and departure, the staff guided us in the parking lot, helped carry our luggage, and spoke to us kindly—this was extremely helpful. Working in this heat must be tough; thank you for all your hard work. The building was very clean, and the Room cleaning was thorough. The meals were delicious, and we enjoyed dinner both nights while watching beautiful sunsets. The dinner style differed between the first and second nights: on the first night we had a kaiseki course featuring Murakami beef shabu-shabu as the main dish, and on the second night we had a seafood kaiseki course. Both the Murakami beef on day one and the crab on day two were excellent—our granddaughter finished her crab within minutes of starting dinner. If I had to ask for one thing, I would have loved even a small portion of Murakami beef on the second night as well, since it’s something you can only eat when visiting this area (though we do make use of hometown tax donations). We were originally told that dinner would be at “Kaiou” on both nights, but about 15 minutes before dinner on the second night we suddenly received notice of a venue change. The staff member apologized repeatedly; however, in a Hotel that accommodates so many guests, it actually reassured me that careful checks are being done in advance. Buffet-style dining isn’t bad, but for an elderly couple like us, having kaiseki served at just the right timing is much easier. I sincerely hope you will continue offering it. It’s also wonderful that right behind the Hotel is a beach with excellent access: after leaving the beach we could rinse off sand at the outdoor showers and head straight to the Onsen. There was even a washing machine available to rinse swimsuits—truly convenient. After soaking in the Onsen, all three of us relaxed in the lobby while enjoying complimentary Momotaro ice pops. On day two, when we asked at reception for advice so we could enjoy swimming at Sasagawa Nagare Beachline area more fully—including which beach and where to park—they kindly helped us with great care. There was also plenty of information we couldn’t get from checking with AI beforehand; combining both made our trip even more enjoyable. Local knowledge really is invaluable. On our final day as well—at our granddaughter’s request—we enjoyed swimming until mid-afternoon before rinsing off sand in the shower and saltiness in the Onsen prior to heading home. Driving back to Tokyo after swimming was tiring, but it became a fulfilling trip full of wonderful memories. If my stamina holds up, I’d love to come again next year. Thank you very much.

We stayed here to celebrate my husband’s birthday. In short, it was a wonderful stay that far exceeded our expectations, and we are truly grateful. Not only were the atmosphere of the Accommodation and the Onsen excellent, but above all, we were deeply moved by the warm and attentive hospitality of all the staff. They took great care of us throughout our stay, and my husband kept saying how glad he was that we came. Each dish was prepared with great care, beautifully presented, and perfect for a special-occasion dinner. Thanks to you, we were able to create unforgettable birthday memories. We would love to visit again in a different season. Thank you very much.

We stayed here for the first time to celebrate my husband’s birthday. The Room was clean, the view was great, and it was very comfortable. Every staff member greeted us with a smile, and we were impressed throughout. Above all, the food was outstanding. We were amazed by the live ice cream presentation, the live rolled-omelet presentation, and two surprise dishes that weren’t even on the menu. Everything was truly delicious, beautifully presented, and the decorative vegetable carvings were adorable. As someone who doesn’t eat much, I couldn’t finish it because it was so filling—so even big eaters will be satisfied with the portion size. There were also many kinds of drinks available with unlimited refills, and we really felt their warm hospitality. We would love to come again! Thank you for such wonderful memories!

We stayed here for his birthday trip, and everything—from the hospitality and amenities to the views and meals—was truly top-class. We definitely want to come back someday. Thank you for a wonderful time.

My wife and I stayed for one night. The room was thoroughly cleaned, and we had a very comfortable stay. Everyone, starting with the front desk staff, greeted us warmly, and it left a strong impression that they even saw us off as we were leaving. We will definitely stay again when we visit Dogo.

All the staff were incredibly kind! The Room was spacious, spotlessly clean, and very comfortable. We had a Multiple Night Stay, and the dinner menu changed on the second night (even for kids!), and the main meat dish was especially delicious. Since we travel with children, we’ve often stayed at Accommodations with buffet-style dinners lately, but at this Accommodation our child enjoyed the food so much that they ate a lot, which was great. There are lovely vineyards and a houtou restaurant nearby, so we could enjoy the area as well. We also used the Hotel pool, and even without a car our family had plenty to do. It was also nice that towels were always available in the large public bath. There’s a convenience store just a short walk from the Hotel, which is very handy. A wonderful Hotel that’s very welcoming for families with children!