전국 × 신칸센역 인근 이동 편리 숙소고객 서비스 평가가 높은 호텔·료칸

Close to the station, clean, and I was very satisfied with the service. We also enjoyed the welcome drink and breakfast, and I think this price is an excellent value! The male staff member at the front desk was kind and courteous, and I will definitely stay here again. Thank you.

This was a Hotel I definitely want to stay at again! Not only were the amenities and play area great, but the private family bath was surprisingly easy to use when we wanted, and we were able to relax and enjoy a bath together as a family. Free laundry and drying were also available, which was a huge help—especially with our 2-year-old, when we ran out of spare clothes and started to panic. Meals were buffet-style, so we ended up eating quite a lot and couldn’t make it for late-night snacks, which was a shame—but next time I’ll plan better (haha). Just one thing: the kids’ meals didn’t change much between breakfast and dinner, so our child got a bit bored. It would have been nice to have a little more variety.

Since dinner isn’t included, there is a shuttle bus to and from the Kanazawa Station area, which makes it easy to go out to eat. Even though it’s one Room, the bath and toilet are in the middle, so it feels like the space is divided, which I liked. The breakfast buffet has a wide variety of options; the Kanazawa curry is delicious, and there are plenty of side dishes too—it's a luxurious breakfast that I really enjoyed. As soon as you enter the Hotel entrance, it smells wonderful, which I loved. I will definitely stay here again when I visit Kanazawa.

As our dog entered its ninth month, we stayed at a Resort Hotel for the first time, and it was a wonderful experience. We were warmly welcomed by dog-loving staff. We stayed in a Garden Moderate Room on the first floor, and everything was thoughtfully prepared—not only the Facility and private dog run, but also detailed amenities for dogs. The Room was clean and comfortable with considerate touches for owners as well, and we were very satisfied with the delicious meals. After breakfast, we could take a walk to nearby Kumoba Pond before check-out, so the location is great too. Since Regina Resort seems to have locations in various areas, we’d like to visit not only Karuizawa but other destinations as well. Thank you to all the staff for your hospitality.

This is my fourth stay. I love the semi-open-air bath in the Room, and the food is flawless. Above all, what’s truly wonderful is that every staff member welcomes you with a genuine smile. Their words feel warm and heartfelt, never routine. The perfectly renovated interior is spotless, with stylish Scandinavian-style furniture—pure relaxation at its best. I definitely want to come back again next year.

I have stayed here several times. Every visit, I’m impressed by the warm service, the simple and spotless Room, and the soothing greenery—my satisfaction is always extremely high at this Hotel. While service standards at Hotels across Japan have been declining due to staff shortages, this Hotel continues to uphold the tradition of classic hospitality and could serve as a model for Hotel professionals nationwide. I would love to visit again next summer.

The Room is spacious! The toilet and bath are separate! Children’s amenities are provided, along with towels for Child Sharing Existing Bedding! Breakfast is available free of charge! The staff were very courteous! We were extremely satisfied, and our child said, “I want to stay here again!” Thank you very much!

Once again, we had a wonderful stay. The room and meals were excellent, of course, but what stayed with us most was the warm kindness of all the staff. On our last day, my husband unexpectedly fell at the gym. Thankfully it was nothing serious, but we truly appreciated all the care and consideration you showed us. At check-out, the Hotel kindly arranged a car to take us to Tokyo Station. After getting out and starting to walk toward the station, I casually looked back and saw that the car had not driven away right away—it remained there quietly seeing us off. I was deeply moved by that warmth and by how much you valued your guests until the very end. We would love to stay again. Thank you very much.

This was my first visit, and I was completely satisfied. While many places operate with a small team these days, I was surprised by how many staff members there were here. The Room I reserved was excellent—an in-room bath, a massage chair, and a view that couldn’t be better. The three baths were also great, each with its own unique atmosphere. The guests were calm and respectful, so I could relax and enjoy a peaceful stay. This has become an Accommodation I’d love to visit again.

We enjoyed a “staycation,” with lounge hopping across four lounges as the main highlight. First, we walked from Shinagawa Station to the Hotel, but IKYU’s directions said “cross Daiichi Keihan…,” so we crossed the signal right after exiting the Takanawa Exit. However, the route to the right after crossing was blocked due to construction, so we had to turn back. After exiting the Takanawa Exit, it’s best to turn right and walk along Daiichi Keihan, then turn left at the first traffic light onto Sakura-zaka. Alternatively, since it’s a continuous uphill slope, I think taking the shuttle bus would be a good option. We visited all four lounges, and as expected, Hana-Kouro’s lounge was the most relaxing; the drinks were also of higher quality and excellent. The champagne during cocktail time—and Dassai—was a real treat. We also enjoyed tasting different sake. There were some light bites during cocktail time, but it would have been even better if there had been additional hors d’oeuvres. Breakfast was delicious as well. It was our first time trying a matcha grinding experience, and we really enjoyed it. At the lounge, the staff maintained just the right level of attentiveness throughout without being intrusive, which made it very comfortable. Thank you very much for taking such great care of us. Thank you for a wonderful time!

I stayed for a total of two nights and was able to work comfortably. There was a desk and chair, and the chair was comfortable to sit in. From noon, there was a time when I could enjoy sweets, tea, coffee, and more, and from the evening there was a time when I could enjoy alcohol and snacks—making for a pleasant change of pace between work sessions.

This is my second stay. After my previous stay, I mentioned a small concern in a comment, and I received a prompt reply, which left a very positive impression and made me want to stay again. During this second visit, I was warmly asked at check-in if there was anything they could help with, which made me glad I came. The hallway leading to the Room and the interior atmosphere were both excellent. I will definitely stay here again.

I stayed at Hanaikada. The staff’s hospitality and attention to every detail made me truly glad I chose this Accommodation. I was able to relax, and both the meals and the baths were wonderful. Thank you very much.

During my Kyushu trip in mid-June, I stayed for a Multiple Night Stay (2 nights) in the “Chikurintei—Panoramic Open-Air Bath (Japanese-Western Room)” nestled within Mifuneyama Rakuen’s vast grounds. I stayed in the “Yamazakura” Room, which offered views of Mt. Mifune from the corridor and garden, and even had a private gate with direct access to Mifuneyama Rakuen. The open-air bath is a standing-style bath set among trees. It creates a unique floating sensation, and because the water pressure is applied evenly over the whole body, I felt less fatigue afterward. Being able to enjoy the garden and sky while standing also adds to the wonderful sense of openness. The Onsen water is clear and colorless—an alkaline simple spring—with an exceptionally gentle feel on the skin, so I never tired of soaking. The indoor bath is heated groundwater, but I also enjoyed it: the hinoki tub was very comfortable, and it didn’t take long to fill. What stood out most was the outstanding quality of dinner. The kaiseki course featuring seasonal local ingredients such as Takezaki crab immediately draws you in with its dashi—clear yet deeply flavorful, beautifully balanced. Each dish reflected the season in both taste and presentation: refined and truly beautiful. Beyond ingredient quality alone, there was a confident simplicity backed by real skill. Even on a Multiple Night Stay, every meal was flawless at an exceptional level. Simply superb—thank you for such a feast. Another highlight was visiting teamLab’s art installations at the affiliated Mifuneyama Rakuen Hotel on the same grounds (guests of Chikurintei can enter free). From the moment you step into the lobby, you’re struck by countless lamps evoking forest flowers and sunlight filtering through trees. The most breathtaking work was “Megalis in Ruins Bathhouse,” where digital projections of seasonal flowers illuminate massive stones rising throughout an abandoned public-bath space. When we visited, different scenes cycled continuously—twelve distinct visuals representing all months—and we became fully immersed for about an hour until they completed one full round late at night before closing. Also worth mentioning: the cold-brew coffee served in the lounge area was delicious—I refilled it many times and enjoyed it back in my Room as well. To everyone at “Oyado Chikurintei,” thank you sincerely for creating such a wonderful stay. I will absolutely return when I visit Takeo Onsen again.

Thank you very much for letting us stay in such a spacious Room! We were able to spend our time in the Room feeling truly pampered. I was happy to receive a cold towel at check-in, and even though the front desk was busy, you assisted us right away. Everyone’s wonderful smiles warmed our hearts. We were able to relax deeply in the Onsen and felt our everyday fatigue melt away. Thank you very much!

This was a wonderful Accommodation that made my first trip to Niigata truly special. While the building and furnishings showed their age, there were programs where we could enjoy local culture, such as shamisen performances and readings about the snow country, and thoughtful amenities like sake lees face packs, Japanese sake, and coffee, making it an Accommodation where we could fully enjoy Yuzawa. All of the staff, as well as the shamisen instructor, were outstanding. Thank you very much for your hospitality.

I had admired this Hotel for a long time, and this time I finally decided to stay. I was delighted by an unexpected Room upgrade, and soaking in the bathtub at a relaxed pace soothed my flight fatigue, leaving me feeling more energized each day (haha). While other Hotels are becoming more simplified, your wonderful hospitality reminded me, “Yes—this is what a Hotel should be like,” and I truly hope you will continue to carry it forward. Thanks to you, everything I needed to do went smoothly, and I’m grateful for the great environment you provided. It was truly a happy time! Thank you very much. I look forward to visiting again.

Even though my Reservation was made on the day of arrival, everything went smoothly when I arrived—your service was truly excellent, and I’m very grateful. The well-stocked welcome drinks and the thoroughly cleaned Room made my stay extremely comfortable. Breakfast also had a great variety, and I was very satisfied. Considering the price, both the facilities and service were outstanding in every way. This is my No. 1 Business Hotel of the year. Thank you very much.

All staff were exceptionally attentive, the Hotel was spotless and dust-free, and the Room air felt fresh. It was a quiet, comfortable space you wouldn’t expect in the city—an outstanding Hotel. Breakfast was also excellent, with an eel rice bowl, chirashi sushi, miso soup, melon, and more—down to details like tsukudani and Toraya sweet bean paste—so we could relax and enjoy it little by little. I’d love to stay again.

I got a little lost from the station, but the front desk staff gave me clear and polite directions, so I think I’ll be able to get there without getting lost next time. It’s almost directly connected via the Tokyo Station underground mall, which makes it very convenient. It was also great that there are plenty of convenience stores and restaurants around the Hotel. There was construction nearby, but there was no noise at all and it didn’t bother me. The complimentary drinks and amenities were of a very high standard, with an excellent selection that women in particular will appreciate. The Room was compact yet spacious, clean, quiet, and very comfortable. I stayed for only one night this time, but it was a good Hotel that I’d like to use again when booking Accommodation around Tokyo Station. Thank you very much.