전국 × 고객 서비스 평가가 높은 호텔·료칸 - 97페이지

Whenever I visit Mie Prefecture, I always choose Todaya for my Accommodation. The Room is clean, and the Onsen is wonderfully relaxing. The meals are so plentiful and high-quality that I can’t eat another bite! Above all, the staff’s attentiveness and hospitality are perfect. I’ll be staying again next year. I’m already looking forward to it.

This was our second stay in the Scenic Special Room with Jet Bath (Ocean View) (Japanese-Western style). As on our previous visit, both the meals and the hospitality were outstanding. Thank you very much. One suggestion that could make it even better: - In the large public bath, one side has both a sauna and a cold plunge bath, while the other has only a sauna, with no cold plunge bath or relaxation area. For sauna guests, we would appreciate it if both sides could be equipped with a cold plunge bath and chairs for cooling down/relaxing. We will continue to stay here in the future. Thank you again.

I was deeply impressed by the heartfelt hospitality of everyone at Kajikaso. During my stay, I lost track of time and enjoyed a truly fulfilling experience. The kaiseki dinner was exceptional—each dish was carefully prepared, and I savored it with all five senses. I’d love to have it again. The Onsen was also wonderful; the water felt silky and moisturizing like a beauty serum, leaving my skin smooth. Since the bathing areas rotate by time, the scenery changes completely, which was great fun—I soaked in the Onsen four times during my stay and felt completely refreshed. Conversations with everyone at the Ryokan were delightful, and my mother was very satisfied as well. (Thank you)

We stayed in the largest Room. Even the bath in the Room had a view of Lake Ashi. For dinner, our second son wanted Western food, so we chose French cuisine. It was delicious!! He especially liked the bread. The women’s bath was amazing too, with an open-air bath and a mist sauna!! We happened to stay on a day when there were fireworks. We went to watch from a spot where you can see them from the observation deck and the bridge below. They looked absolutely beautiful! In the evening, the lounge becomes a free lounge where you can enjoy drinks and snacks! At check-in, we also booked in-Room massages for all four of us!! I fell asleep halfway through. For breakfast, we chose Japanese cuisine. The grilled fish was horse mackerel and it was delicious!! It’s a Hotel I’d love to stay at again when visiting Hakone.

Thank you very much for taking such wonderful care of us during our three-generation family trip. Every dish, made with an abundance of local ingredients, was truly delicious and deeply moving. The luxurious free-flowing Onsen fed directly from the source was incredibly soothing, and we found ourselves returning again and again throughout our stay. The morning drink service was also exceptional—enjoying coffee while taking in the breathtaking view was a special treat, and we were able to spend a blissful moment. Thanks to the proprietress’s thoughtful sense of style throughout the property and the warm, attentive hospitality of all the staff, our whole family made unforgettable memories. Thank you again.

My family stayed at The Gate Hotel when it first opened near Kaminarimon, and we became fans. After staying twice at The Gate Hotel Kaminarimon, time passed, and we were finally able to stay at the Takasegawa Gate Hotel, which we had long wanted to visit. Both my mother and I were deeply moved by the thoughtful hospitality; the high level of service was just as wonderful as when we stayed in Kaminarimon. Breakfast was even more delicious than expected, and we were also impressed by the attentiveness of the young staff.

We were very satisfied, but if possible, we have three requests: 1) Since the bathroom has both a bathtub and a washing area, we would like a wash bucket. 2) Since the bathroom has both a bathtub and a washing area, we would like a mirror in the bathroom. 3) We would like hooks for bath towels by the sink. Thank you very much.

This is our fourth stay, and everything—the staff, the meals, and the cleanliness of the Room—is outstanding. Whenever we come to Awaji, this is the only place we want to stay, so we will continue to choose this Accommodation. We have a dog, and they are very welcoming. It’s also a quiet environment where we can’t hear other dogs, so both our dog and we can relax with peace of mind. Having an on-site dog run is also a big help. The meals are exciting every time—carefully crafted course dishes that truly impress us. The staff are kind as well, and we always have a pleasant stay. We always say, “Let’s stay here again next time!” We’ll be back again.

We stayed for one night and two days with our grandchild. As mentioned in the Reviews, the building and the Room itself are indeed old, but everything was properly cleaned and there were no issues. With the all-you-can-play passport, we fully enjoyed bowling, the pool, craft-making, festival-style games, quizzes, a stamp rally, and more. The free shuttle bus from the Hotel to Yubatake at night was extremely helpful; it was my first time seeing the Yubatake illumination, and I was surprised by how many tourists were there. Even though it was summer, walking around Yubatake felt pleasantly cool—almost a little chilly—which was wonderful. The next day we used the Hotel bus again because I wanted my grandchild to enjoy street food and try yumomi (hot spring water stirring). I had only ever visited Kusatsu in winter before, so this summer trip was a first for me. While news reports talked about extreme heat in Tokyo, I was amazed at how cool and comfortable Kusatsu is in summer. At night we didn’t need air conditioning in our Room; it even felt slightly chilly. Summer in Kusatsu is great.\nThe meals were delicious, and everyone at the front desk, each reception counter, and the shop—especially the international staff—was very polite and pleasant. Every staff member provided excellent service; I was truly impressed. This is a highly recommended Hotel for families with children as well. We would love to visit again. One drawback is that the Hotel is so large that it’s easy to get lost—especially when trying to find the baths; as noted in Reviews, we got lost too. Overall though, it was a wonderful Hotel. Thank you very much.

As it was an Executive Room, everything was taken care of for us. We checked in while enjoying a welcome of chilled roasted green tea and sweets on the 6th floor. We were also kindly escorted to our Room while chatting along the way. After that, having a drink while relaxing at the Hanabi Lounge on the 28th floor was truly exceptional. A cake was delivered at the time we requested, and we enjoyed it slowly together with the night view. The Room furnishings were flawless, and the fluffy bed felt like nothing else could compare. Before we knew it, there was a message from a staff member slipped under our door, which we greatly appreciated. We look forward to staying again using this Plan. Thank you very much to all the staff members.

I’ve stayed at Dormy Inn in Nagano and Sendai, and I really liked the large public bath. I’d love to stay at other Dormy Inn locations again.

Whenever I’m in the Omiya area for work, I often stay here as a workcation together with one of my family members, since we don’t usually all have the same schedule. In addition to the great location, I can always relax and feel at ease thanks to the calm atmosphere and attentive service. This time as well, you kindly accommodated my requests, and I truly appreciate it—thank you very much. Lately, I’ve also been enjoying the bonsai in the lobby (laughs). I look forward to staying again next time.

The distance from the station, the Hotel Facility, and the Room—everything was satisfying. Breakfast also offered a wide variety and was excellent. I was truly impressed for the first time in a while.

Last time I stayed here for the great value, but it was more comfortable than expected, so this time I booked a Multiple Night Stay. The building has a retro Showa-era feel and isn’t new, but the Room is fully equipped with two large beds, a bathroom, a washlet toilet, Wi‑Fi, and a large-screen TV. The welcome drink and breakfast are also appreciated. The large public bath in particular is excellent, with great water quality. I’d like to stay again for a Multiple Night Stay as a base for sightseeing in the area.

Thank you very much for your hospitality. This was my second stay. The Onsen in the Room is silky and wonderfully relaxing. All the staff were very kind, and I also enjoyed a variety of snacks and drinks in the lounge. I look forward to visiting again.

I stayed here as my base for a 3-day, 2-night trip. The location is extremely convenient, with direct access to a Minatomirai Line station, and it’s also a big plus that major attractions such as Yokohama Chinatown, the Red Brick Warehouse, and Yamashita Park are within walking distance. I booked a Room with panoramic views of Yokohama Port, and since there was availability, I was upgraded free of charge. The Facility was excellent, and the bed was very comfortable—I was able to relax and recover from travel fatigue. This Hotel is highly recommended for anyone visiting the Minatomirai area.

A Hotel I’ve stayed at many times. The rates are affordable, and the service exceeds expectations. I’ll definitely be back again. Thank you always.

My spouse and I stayed here as a couple, and our detached Room came with an open-air bath and a footbath. The Room was very clean and made for a truly relaxing stay. We had our meals in a private dining room in a separate building, and even though there were many guests, we hardly ran into anyone. Each dish was beautifully presented, and the taste and portions were just right—we really enjoyed it! Above all, the morning mist in Yufuin was absolutely breathtaking. This is an Accommodation we would love to visit again if we have the chance.

The Room was clean and very comfortable to stay in. I’d like to stay again.

I stayed in the new building twin Room. As always, I was very satisfied with the tea area, the Room, and the bath. My friend who stayed with me also really liked it. Next time, I’d like to relax with a Multiple Night Stay. Thank you very much to all the staff.