전국 × 고객 서비스 평가가 높은 호텔·료칸 - 96페이지

My wife is currently undergoing medical treatment, so I contacted the property in advance with two or three requests. They kindly accommodated them, and we had a wonderful stay. The staff were also very courteous.

I stayed with my mother and aunt as a group of three. We were happy to be welcomed by the staff with warm smiles. Both the Room and the large public bath were beautiful and very clean. The open-air bath was also extremely relaxing. The meals were luxurious and delicious, and we especially enjoyed having abalone—my companions were delighted as well. There were also plenty of facilities such as a table tennis area and karaoke rooms, which we really enjoyed. The staff’s service was excellent, and this is a Hotel we would definitely like to stay at again.

The property had modern, well-maintained facilities throughout and felt very clean. The service was attentive without being intrusive, and we appreciated being informed that a car window had been left open in the parking lot. The meals were also excellent, with a wide variety of fish. Outside the window, we enjoyed the peaceful scenery of Hiraizumi and were able to relax.

The check-in time was during the dark hours, but the area was well-lit and had pedestrians, making it safe to walk. There is a convenience store next door, so you can shop even after placing your luggage in your Room. I would like to use this place again next time.

I stayed with my elderly mother. After letting them know in advance, they prepared a Room close to the bath and even provided a legless chair, which we truly appreciated. Both dinner and breakfast offered a wide variety of dishes, and each one was delicious—we were very satisfied. My mother was especially happy to enjoy many different dishes little by little. The bath was a milky, cloudy hot spring, with the temperature just right, and it felt wonderful no matter how many times we went in. We were able to relax and spend quality time together as parent and child while warming up slowly. Most Accommodations provide only one small towel, but here there was an extra small towel in addition to the amenity set (with towels), which I found very convenient. The experienced staff had a calm, reassuring “true hotel professional” manner, and their explanations about the facilities were very thorough. The international staff also made a great effort to explain things in Japanese, and their friendly smiles left a strong impression. I think this is an Accommodation with warm hospitality that is also considerate for families traveling with elderly relatives. I would love to visit again with my mother.

Although it’s in a convenient location, I hadn’t had the chance to visit until now, and I was able to truly relax. It was a reassuring Hotel where you can feel Japan’s unique spirit of hospitality. From the courteous explanations by what seemed like an experienced hotel staff member, to the way someone who appeared to be the person in charge quietly checked on things during breakfast, the flexible support in the lounge, and thoughtful touches even after checkout—there was an atmosphere of refined, calm hospitality that naturally made me feel well cared for. The message dessert and flower arrangement I requested at short notice were also wonderful, and the Room was bright and modern—somewhere I’d love to make my “second home.” If I may offer a suggestion, I think a simple map summarizing nearby highlights and how to get there would make the stay even more enjoyable (the sculpture(s), surrounding buildings/area, Hie Shrine, local history, etc.). Also, it would be great to have an easy-to-use solo relaxation Plan or a Plan where guests can casually enjoy matcha. In addition, having liquid hand soap (rather than bar soap) would be convenient. It’s a Hotel I would gladly choose again—whether with family or friends, or even on my own. In the future, it would be wonderful if my family or acquaintances held their wedding ceremony or reception at the neighboring classic house and could stay at this Hotel as well.

The amenities were excellent (a choice of teas, bath salts, sunscreen, etc.), and the service was very good. Cleaning was perfect except for a bag of trash under the bed and a tea-like smell coming from the kettle. There were many thoughtful touches, such as an emergency smoke hood bag, a fire blanket (maybe for a mobile battery fire?), a microwave, rental manual washing machine, and a card used in place of a Room key. For a Multiple Night Stay, fresh towels are hung on the Room door, which is convenient. They were courteous both when storing luggage and at check-in. Check-out can be done on the in-Room TV, but I wasn’t sure whether the Room key card should be left in the Room or returned to the box by the entrance.

We stayed here for an anniversary, and the room was quiet, spacious, and very nice. The front desk staff were also very courteous and left a great impression. We would definitely like to stay again. This hotel is also highly recommended for families.

During this season, the lobby of Iriomote Island Hotel was filled with the scent of peach vine. While it does not offer the all-inclusive, attentive service found at Resort Hotels on Okinawa Main Island or Miyako Island, Iriomote Island Hotel has its own unique comfort and is surrounded by magnificent nature. Once again, we were able to fully enjoy the scenery and atmosphere that can only be experienced here.

We stayed with our children and grandchildren to celebrate my husband’s 60th birthday. Not only was the Facility beautiful and wonderful, but all of the staff were kind and greeted us with warm smiles, which made our stay very pleasant. Thank you very much. However, our grandchildren got extremely excited and were quite noisy during meals, so if we made other guests uncomfortable, we sincerely apologize… To everyone who stayed on the same day—sorry! Our grandchildren seemed to have a great time as well, and our whole family was very satisfied with our stay… We’re sorry—and thank you again. It was a Hotel we’d want to visit again and again.

We stayed in a room for four with my elderly parents. Although we didn't request it, the accommodation kindly prepared a room on the second floor for our convenience. We chose a breakfast-included plan and expected a buffet, but it turned out to be set meals that could be selected. My parents were able to enjoy their meal comfortably at their seats. The Japanese-style meal with freshly cooked rice was incredibly delicious, and my parents finished everything from the morning. The staff were kind and attentive, and I would love to stay here again when visiting Kagoshima. Thank you so much for your hospitality!

It felt like the hotel was directly connected to the station, and we could also see the sea—an excellent location. The breakfast offered a wide variety of options and was delicious. They kindly stored our luggage while we visited the museum, allowing us to enjoy it at a relaxed pace. Thank you very much.

We stayed as a couple. As always with Dormy Inn, we enjoyed the after-bath ice cream and late-night soba, and breakfast was excellent as well. There was an eel rice bowl option, and you could even pour dashi over it to make hitsumabushi-style eel rice. I also thought it was a great idea that each side dish could be taken in small individual bowls. There was bread too, but the only egg dish available was fried eggs, which was a little disappointing for me since I prefer scrambled eggs. Still, it was a very satisfying breakfast overall, and we would like to stay again.

We stayed for two nights as a couple using the Kagoshima Solo Discount. The spacious room had a great view of Sakurajima, with a table, a comfortable sofa to relax on, and plenty of space to put our luggage. We also used the hot spring and sauna, which were very relaxing. The bed length felt a bit short for men. Breakfast was buffet-style; the selection wasn’t large, but it was more than enough for us and we enjoyed it. A walk before dawn was the best! This is a hotel we’d love to stay at again if we have the chance.

I visited on a solo trip to Kyushu. I stayed for two nights, and both dinners were delicious. I could see Sakurajima from my Room, and the Onsen was very relaxing—overall, it was a very satisfying trip. The Shuttle Service from the station was also provided multiple times. However, perhaps due to the extreme heat of the season, the air conditioning in the hallway felt weak, and I ended up a bit sweaty on the way back to my Room after bathing.

With the weather being unpredictable, I didn’t want to go too far, but I still wanted to get away—so I chose Dormy Inn again for the first time in a while. I also stay at luxury hotels, but the large public bath with a sauna and cold plunge pool was simply the best. Staff regularly came into the bathing area to clean chairs and keep everything tidy. There were several types of shampoo and conditioner available, so you can choose what you like. The staff were kind and pleasant as well. Dormy Inn really is great—I’ve become a fan. Thank you very much for your hospitality.

I chose this Accommodation because I wanted an affordable stay near Izumoshi Station. I had no expectations at all, but it was better than expected. The free drinks until 9:00 p.m. included alcohol such as local sake. The complimentary breakfast was also good, and the shijimi clam miso soup was genuinely delicious. The Room was a bit small, and the unit bath felt cramped, but it was sufficient if you just need a shower. Overall, it was clean and the front desk staff were helpful. I would like to stay here again if I have the chance.

5 minutes from Suidobashi Station and within 10 minutes of Tokyo Dome. There are plenty of restaurants and convenience stores between the Dome and the Hotel, so it’s very convenient, yet the area around the Hotel is quiet. On the 3rd floor, there is a relaxation room with massage chairs available free of charge 24 hours a day (perfect for relieving fatigue), as well as a refresh lounge (coffee served during designated hours). The Western-style breakfast buffet was truly delicious—roast beef, chicken ham, and smoked salmon were all perfectly seasoned, tender, and carefully prepared. The apple pastries and French toast were also tasty without being overly sweet. (I’d also like to try the limited-quantity Japanese breakfast or use it for lunch only.) The front desk staff and the breakfast venue staff were both excellent, and I would like to stay again. The small gardens glistening in the rain were lovely everywhere, turning bad weather into something positive. I rated it 4 only because there is no large public bath and the bathroom has a combined bath/toilet layout; personally, it didn’t bother me at all. I felt this Hotel offers thoughtful touches throughout—from the soft comfort of the pajamas to attentive details. Thank you for letting me relax until check-out at 11:00.

This hotel has a hot spring and a great atmosphere, and it’s nice that it’s new. We chose the plan with dinner and breakfast included; dinner was reasonably priced, with a wide variety of drinks and thoughtfully prepared dishes. For breakfast, there are both Japanese-style and Western-style options that international travelers can enjoy. The value for money is excellent, and you can walk to the historic old town area.

This is a Hotel where you can easily go back and forth between the beach and the pool, making it very enjoyable. We stayed with small children, but even though the restaurant is spacious, it didn’t feel crowded, so we could dine at a relaxed pace. They also lend out fireworks sets, so we were able to enjoy fireworks on the beach at night. Amenities are available for you to take back to your Room as needed, but it wasn’t inconvenient. We stayed for two nights and three days; if you leave towels outside the door, they will be replaced with fresh ones. It was our first stay in a while, but the place had been renovated and made for a comfortable trip.