전국 × 고객 서비스 평가가 높은 호텔·료칸 - 91페이지

I stayed here with my family in July, and this time I came with friends. My friend, visiting Amami for the first time, was truly impressed by the Amami-blue sea, the delicious meals, and the heartfelt hospitality of all the staff. As I leave, I always say “I’ll be back,” and it really makes me want to return again. The beautiful ocean right in front of us, breakfast and dinner that were both completely satisfying, a comfortable Room, and the thoughtful care from everyone on staff—I’m truly grateful. We will visit again next summer.

Since we live nearby, we enjoy staying here as a couple whenever our schedule allows. My husband is especially happy because the Room has an Onsen bath. The meals are just the right amount for us, and we also enjoyed the chicken rice. I personally prefer the large public bath because I want to soak in a bigger Onsen.

Conveniently located just 5 minutes from Hiroshima Station, they stored our luggage before and after check-in, which made sightseeing very easy. When I called with a question about the Plan, the staff were very kind, and everyone at the front desk was polite and pleasant. The Room was spacious with a great view, and having the bath and toilet separate allowed us to relax comfortably. I did notice some dust had accumulated on top of the mirror above the sink, but everything else was clean. The breakfast venue also had a wonderful view, and we enjoyed it in a great atmosphere. Since we had a Multiple Night Stay, I wished there had been a bit more variety in the menu. I would like to stay again if I have the opportunity. Thank you very much.

This is one of my go-to Accommodations when I visit Kanazawa a few times a year. Best of all, you can get there without getting wet in the rain, and the commercial facilities around the station are right nearby—super convenient!! Despite being practically right in front of the bus terminal, the Room is quiet. The Room feels modern, and I was happy that the air conditioning is individually controlled and works well! I’ll be back again. Also… I stayed here before after things had settled down following an earthquake, when I drove to bring relief supplies to a friend’s evacuation location. The parking lot was full at the time, and a female staff member kindly guided me to a space in front of the entrance. I happened to see her again as I was leaving this time for the first time in a while, but didn’t have time to speak to her. Please allow me to express my gratitude once again.

This was my first stay. An inn nestled in Japan’s timeless satoyama countryside. The entrance quietly welcomes you. As soon as I parked, the staff greeted me and kindly carried my luggage. This time I stayed in a detached room with a semi-open-air bath. In the spacious traditional house, I could relax as if spending time at my family home in the countryside. The chef prepares dishes with care using seasonal ingredients sourced locally. A lineup of simple yet profound dishes that bring out the best in each ingredient. Both the portion size and flavor were completely satisfying. All of the staff were pleasant, and it truly made for a wonderful trip. Big hotels are nice too, but a quiet, exceptional inn where adults can unwind at leisure is also unbeatable.

I feel this every time: it’s conveniently located in the Tama area, close to Shinjuku, and it also makes driving home to Kanagawa smooth and easy. Richmond has truly taken great care of me. This time in particular, a female staff member at the front desk kindly explained how to use Points in a clear and easy-to-understand way. I was very happy. The double Room I’ve been using recently was also clean, and I had a comfortable stay. I also appreciated the free drinking water and hot water service in the hallway—I enjoyed tea and coffee. In addition, having covered parking where you don’t get wet even when it rains, with an elevator nearby, is a real plus for guests. I look forward to staying with you again.

I had used this Hotel a couple of times before for day use, but staying overnight was truly something special. The tower view was wonderful—you can see not only what’s right below you, but the entire panorama clearly. In a good way, it was different from the photos. And since I always chose a Room with a tower view, it might even have been the same Room as in my memories… I was so happy. As this is a historic Hotel, there are some older Facilities, but the comfort more than made up for it. Even though it’s high-class, having a microwave in the elevator hall felt very thoughtful—there must be many business travelers as well! I was also surprised by how many ingredients were in the fried rice at the Chinese restaurant, and the terrace projection mapping—and breakfast… The taste, variety, and uniqueness were all on another level. I made new memories and would love to visit again. Thank you very much.

We thoroughly enjoyed the heartfelt cuisine at both dinner and breakfast. From the ingredients and preparation to the tableware, service, and explanations of each dish, every aspect of the dining experience was highly satisfying. Including the Onsen, our Room, and the attentive hospitality of all staff members, everything from check-in to check-out fully matched what my spouse and I expect from an Onsen Ryokan, making our stay truly comfortable. We would like to express our gratitude and respect for providing such wonderful service. We hope to stay with you again.

Because I rarely have the chance to travel with family or close friends, I usually travel alone. Soaking in the Onsen helps me clear my mind. Enjoying delicious food is a true happiness. What’s more, Shin Tsuta brings me peace, so I return again and again. This is very important to me. The sense of calm and fulfillment I feel is thanks to the warmth and character of each and every member of your staff. That calm and fulfillment also makes me feel as if it restores my purity. When I get home, I already want to go back to Shin Tsuta—like when I was young, after seeing my sweetheart and returning to the dormitory, I immediately wanted to see them again.

The Room was clean, and there was a desk lamp that could charge my smartphone just by placing it on it, so I had a very comfortable stay. There is a Starbucks near the Hotel, and there is also a convenience store at Kameoka Station, which was very convenient. I would like to stay again.

Each meal came with a note from the head chef, and both breakfast and dinner were delicious and beautifully presented—a real feast for the eyes as well. The late-night ramen was also excellent. There was a drink bar too, which we enjoyed before and after meals. Many of the staff were young, but everyone was kind and seemed well trained. Since we stayed multiple nights, we declined housekeeping, but we would have liked the towels to be replaced without having to ask. We are repeat guests and would definitely like to visit again.

It was very clean and well maintained. The private open-air bath in the Room was wonderfully relaxing. Since it was summer and the Room was on the first floor, a few insects did drop by the open-air bath at night—part of the charm. If that bothers you, a morning soak is recommended. Having the toilet on a separate route from the shower room and washroom is very convenient when staying with multiple people. Overall, I think it’s a very good Hotel. The meals also felt just right in terms of variety.

I think this Accommodation is perfect for a stay during the Gion Festival. I also enjoyed both the Italian and Japanese cuisine. Watching a maiko dance during my stay became a wonderful memory—thank you very much. It seems that, in exchange for opening the lounge, the drinks in the refrigerator have been limited to mineral water only. However, because the lounge has short opening hours, it was not very convenient. I usually stay at Hiramatsu-level Accommodations, but this was the first time I had to buy sparkling mineral water at a convenience store during my stay. That said, it is still a great Accommodation, and I would be happy to stay again.

This is my second stay. The staff, the cleanliness throughout the property, the bath, and the Room were all very comfortable. I also love the atmosphere—it really feels like Nagata, or Osaka. The location near the station and the excellent access are perfect! I will definitely stay again!

I stayed for one night in a non-smoking twin Room while visiting the outlet mall. The easy car access from the main road is a big plus. Having a convenience store right next door is also very handy. However, the on-site parking in front of the Hotel feels limited for the number of Rooms. In the end I parked in a lot farther away, which could be difficult for guests with mobility issues. The Room was spacious enough for two people for one night. There’s no open-air bath or sauna, but having a large public bath is another strong point. Breakfast included an original croquette from “Korokke no Korokke-ya,” but it was fairly ordinary. The other dishes were also unremarkable—neither particularly good nor bad. Since it’s very convenient by car, I’d likely stay here again when visiting the Kisarazu area.

I stayed here again this year following last year. The lack of an auto-lock was not an issue for me. It was sufficient and satisfactory. There was plenty of parking space, and I could also park my motorcycle.

I stayed here twice this year, in September and October. The staff's hospitality always makes my stay pleasant. I will definitely visit again. Please take care as the weather gets colder. Thank you very much for everything this time!

This was our 12th stay. It’s one of our favorite Accommodations as a couple. We love being able to relax in a quiet place with nothing around. The Room is spacious, clean, and comfortable. We would be happy if there were a small buffet, such as a salad bar, not only at breakfast but also at dinner. We had another very pleasant stay this time as well. We’d love to come again. Thank you very much.

The meals, hot springs, and open-air bath were all outstanding—this was a truly memorable ryokan experience. One suggestion for consideration is offering complimentary drinks during the stay, such as coffee. It would be appreciated to have free coffee available when there is some time before dinner after arrival, or after breakfast.

I stayed here to attend a Takarazuka performance. Since it’s right in front of the station, it was easy to find, and the lobby was bright and clean. The staff were very polite, which made me feel at ease. The room, bed, and bathroom all suited me well, so I felt very comfortable. I was also happy that Sky Stage was available. My room faced the rice fields, and when I opened the curtains in the morning, the green view stretching out below was truly soothing. I’ve stayed at many hotels for trips like this, and among reasonably priced options, this one was the best. I liked it so much that I’ll definitely stay again.