전국 × 고객 서비스 평가가 높은 호텔·료칸 - 91페이지

I had been wanting to visit Kawagoe for a long time, so I made a Reservation at this Accommodation. I stayed alone as a woman, but the Room and the bathroom/toilet were clean, so I felt safe and comfortable during my stay!

I always stay at this resort. Since I’m here for a few days on business, having a refrigerator with a freezer is very convenient. The TV now supports YouTube and TVer as well, which makes the stay even more comfortable. Breakfast feels a little light in portion size, but it’s healthy and helps make up for the lack of vegetables during my trip. I’d definitely like to stay again.

I stayed here the night before visiting Meiji Village. The building might be a bit old, but I was drawn to the natural onsen and made a reservation. It was the first day of a three-day weekend, but the bath after check-in was not crowded, so I could relax. I used the microwave to heat up dinner that I brought to eat in my room, but since someone else was using it, I had trouble until a staff member at the front desk kindly offered to warm it for me there. The room's table was a small portable one, which I've never seen even in business hotels before. Not having face towels available was also inconvenient. At the hotel where I stayed the next day, bath towels were prepared separately near the front desk; it would be nice if they could do that here as well. The staff's service overall was very pleasant and accommodating. If I stay again, I'll make sure to bring my own towels!

It was close to the station and the building was beautiful. The bath water was also very good. I was grateful to be able to use the bath on the floor near the bath. The location of the outlet next to the bed was hard to find, so it would be helpful if there was a mark somewhere. Day use was good, but I also wanted to stay overnight.

Parking required a phone Reservation, but I forgot to call until the day of arrival. With a nearby fireworks festival, I couldn’t rely on coin-operated parking lots and was worried, but I was relieved to be able to make the Reservation by phone that day. The staff were exceptionally pleasant both when I called to reserve parking and at check-in—some of the best service I’ve experienced in years. The Facility was also very clean, and I would like to stay again if I have the opportunity. Thank you very much.

The Onsen was wonderful. The guest room was clean and spacious. This is a Ryokan I would love to visit again.

Even after setting the navigation system, the destination disappeared along the way. Feeling a bit uneasy, we followed the signboards and drove deeper into the mountains on narrow roads—then suddenly, there was the Accommodation entrance. The warm light that appeared in that moment was a real relief. The staff’s welcome and service were also very courteous. We headed straight to the private indoor bath in our Room. Just as I was about to soak in the retro-style tub that felt like an old hot-spring cure retreat, a large hornet—stuck and unable to get out through the window—greeted us first. We somehow dealt with it using the free-flowing natural hot spring water (quite hot). Once adjusted to just the right temperature, it felt amazing on the skin and was incredibly relaxing. When my wife took her turn, this time a rhinoceros beetle stopped by to say hello. Just as explained in advance by the Accommodation, we had a rare experience surrounded by rich nature. From the scenic open-air bath, we enjoyed views of mountains stretching out as if they were ours alone. The meals were also carefully prepared. We were able to spend a truly unhurried time here. Thank you very much.

The Room is stylish and clean. Thank you very much for your hospitality the other day.

After visiting Mt. Yudono, I wanted to go to Sakata City, so I stayed here. I usually stay at a Hotel when traveling, but this time I chose Wakaba Ryokan. It was absolutely the right choice. The Room is small, but the futon was fluffy and very comfortable. The herbal bath available 24 hours a day was wonderful and soothed my tired body. The water from Mt. Chokai after the bath was delicious—I ended up drinking several cups. And breakfast was also excellent! It was generous in portion size, tasted homemade, and left me completely satisfied. I would like to stay here again when I visit Sakata. Thank you very much.

We stopped by during a drive trip to Mt. Aso. We traveled with our 1-year-old child, and we really appreciated the thoughtful consideration for meals. The food was delicious, and the open-air bath was excellent. We would love to visit again if we have the opportunity.

I stayed here again this year during two consecutive days of diving in Yura. The Room was spacious, the amenities were great, and the complimentary coffee at the front desk was delicious—I was very satisfied. Last time, I tried dinner for the first time and was happy with both the reasonable price and generous portions, so this time I also tried breakfast for the first time, and it exceeded my expectations as well. Everyone at the front desk is very kind, and I always feel welcome here. Staying here is one of the highlights of my trip.

We stayed as a family with our pet rabbit. Every staff member welcomed us with warm smiles and kind service, and the female staff at the dining area in particular spoke to our rabbit and took lots of photos for us, so our rabbit was able to relax and feel comfortable. The meals were also filling, with fresh and luxurious boat platters of sashimi, tempura, and more. As it was a Multiple Night Stay, when we returned from going out on the second day, fresh towels, extra trash bags, and replacements such as the kettle and teacups had been prepared for us, which we truly appreciated. We were also very grateful that there was no time limit for bathing. The Onsen left our skin smooth and silky, and even after returning home my skin continued to feel great. There happened to be the Shirarahama Fireworks Festival during our stay, and they kindly told us how to get to the venue as well as good viewing spots, which was very helpful. Since there are only a limited number of Accommodation where you can stay with a rabbit, we’re really glad we found such a wonderful place. We would love to stay again.

I was able to fully relax and heal my exhausted body after caregiving. Thank you for taking care of me. I felt the food was a little strongly seasoned, but I finished everything! It was a very good rest. I look forward to staying with you again.

As last year, I stayed one night at the Rose Hotel while tidying up my parents’ home. After finishing, I checked in at 3:00 PM. This time again, I was upgraded and stayed in a Room on the 9th floor. I could relax with walks around Chinatown and Yamashita Park and do some sightseeing as well—it was extremely comfortable. The in-Room coffee, made with a pod-style portion, was delicious. Breakfast was a bit crowded, but there were no long lines. It was easy to pick up the dishes, and everything I tried was tasty—especially the shumai dumplings and rice porridge. I’d love to stay again.

This time, the meals were upgraded. It’s not like the all-inclusive plans at luxury Accommodations, but it’s just right. Everything feels just right. From the quality of the Onsen I love, to the place being old yet always kept clean and tidy, and how I never get bored no matter how many times I visit or how long I stay. I don’t know why I love it this much, but I’ll be back!

It was a wonderful Hotel where we could truly enjoy an extraordinary escape in every way. The staff were well trained and full of hospitality. The Room was fantastic, of course, and it was also great fun to make our own siphon coffee, with bath salts and aromatherapy provided as well—full of thoughtful touches. The three bars were always quiet, and the pool was never crowded or filled with children running around; it really felt like a Hotel for adults. The only concern was that the parking spaces often filled up. Still, we enjoyed colorful, delicious meals that let us feel Okinawa and left us completely satisfied both morning and noon—and then we could head out to explore in the afternoon. Everything was perfect, and we definitely plan to come back next year. For an all-inclusive stay, the price even felt surprisingly reasonable. Thank you very much.

We stayed here as a family. The service, Room, baths, meals, afternoon tea right after arrival, and drinks in the lounge—everything was excellent. Since this trip was about relaxing at the Hotel rather than sightseeing, choosing this place was absolutely the right decision. Our whole family was very satisfied, and it’s a Hotel we would love to stay at again.

As a thank-you gift to relatives who have helped us, we treated them to a stay. They came back and told our family it was a wonderful Hotel. We chose a Room on the ocean side with a night view, thinking the kids would enjoy it. The children were happy, but the parents were absolutely amazed. The night view at Hotel Okura Kobe is outstanding—you can lose track of time just watching it.\n\nAnd breakfast: Okura’s breakfast is delicious across the board. The kids proudly told us they lined up twice for omelets! They even explained exactly what fillings they requested, their eyes sparkling.\n\nWe’re so glad we gifted them a stay at Hotel Okura Kobe. Thank you very much.

We stayed here with a total of 12 people, including my parents and my sister’s family. The Onsen and the Room were both clean and very comfortable. The meals were also delicious, and I was especially happy to see my mother enjoy them. Yamagata Prefecture is where my mother’s family is from, and I have visited many times since childhood. Wherever you go, you can enjoy Onsen, great food, skiing in winter, and warm hospitality—it’s one of my favorite places. Next time, I’d love to come again with the family members who couldn’t join us this time. Thank you very much.

This was our second stay. Our whole family loved it last time, so we made a Reservation again without hesitation. The dining here is outstanding—although it’s a buffet, everything looked so good that we wanted to try it all, and every dish was delicious. The Room and the baths were also great, and the nighttime fireworks were beautiful and truly impressive. We’d love to stay again!