전국 × 고객 서비스 평가가 높은 호텔·료칸 - 84페이지

Although it was described as a guesthouse, to me it was a wonderful auberge with outstanding service. We stayed in a special Room with a semi-open-air bath, and enjoyed Hotel-like furnishings and hospitality. Thank you very much. The meals featured an incredible amount of seafood. The seasoning had a Kansai-style flavor with rich dashi, and even when we thought we couldn’t eat another bite, it was so delicious we finished everything. On the second night, both the taste and portion size were upgraded—highly satisfying. From the Room and the dining area, we could also faintly see the Tateyama Mountain Range across Toyama Bay (Himi Bay). It was truly moving. We would love to visit again. Thank you very much.

I stay here every time I visit Disney! I’m such a fan that I can’t imagine staying anywhere other than Grand Nikko (lol). All the staff are so kind and attentive—I’m a huge fan (lol). Thank you always for a wonderful stay. I’ll be back again.

It’s wonderful to find such a large garden in the heart of Tokyo. I was able to forget about everyday life and truly relax. There were so many international guests that it almost felt like being abroad. The staff were also very kind, and I had a very pleasant stay. Thank you very much.

We stayed here on our family’s first trip to Hokuriku. The room, hot spring, meals, and staff were all wonderful, and our whole family was very satisfied. As the one who planned the schedule and chose the accommodation, I was truly happy to see everyone enjoy it so much. We would definitely love to stay again.

It was a wonderfully relaxing stay—enjoying donuts in the lounge, working up a sweat at the gym, then heading back to the lounge for some snacks. The bathroom was comfortable, with a separate washing area. The staff were also very courteous. I’d love to stay again.

This time, I stayed here with my elderly parents. It was our second stay in six months, and although the weather wasn’t on our side, we enjoyed everything—the meals, the lounge, and the activities. My parents were very satisfied with everything, including the atmosphere, and were truly delighted with this trip. We would love to stay again in the future.

We had a wonderful stay. Although the building is a bit old, it was clean and comfortable. The large public bath was not crowded, and it was kept very clean with frequent cleaning. It was also great to have a ReFa shower head installed. Both breakfast and dinner were excellent, and the grilled beef at dinner was surprisingly delicious.

I’m always satisfied. Given that it’s an expensive Room, you might say that’s to be expected—but consistently meeting those expectations is actually proof of very high quality. However, there’s one point I’d like to mention for everyone. There is a covered walkway to Hakodate Station, but there are no walls. So during typhoons or blizzards with strong winds, the location is only “better than most.” For normal rain, it’s not a problem.

In recent years, I have stayed here every time I visit Ise. I always look forward to Teppanyaki Seiseki. While enjoying pleasant conversation, we were able to savor outstanding ingredients prepared with superb skill—delicious abalone, spiny lobster, and Wagyu beef in abundance. We were extremely satisfied. This is a wonderful inn with attentive and thoughtful staff. The Aurora Bath is also excellent. I would definitely like to stay here again.

This was a Hotel I had wanted to stay at for a long time. At check-in, I was offered an upgraded La Vista Room. The moment I entered the room and saw Sakurajima and Mt. Kaimondake side by side in the center of the window, it was truly moving as someone from Kagoshima Prefecture. The hospitality, meals, Onsen, and Facility exceeded my expectations. I would definitely like to stay here again, and I want to recommend this place to friends and acquaintances.

This was our 50th stay at last. We always look forward to visiting—for the delicious meals, the warm smiles of the familiar staff, and the hot springs. Staying at Minakami Sanso helps us unwind from everyday fatigue. Thank you as always. We’re looking forward to our next reservation as well. Best regards.

This time we stayed in the dog-friendly Room with our daughter and her husband. My spouse and I have stayed here four or five times, and we keep coming back because the meals are delicious and the service is very attentive. It was our daughter’s first visit, and she was happy with how good the food was. Since it was our first time visiting in summer, we were surprised by how many insects there were and how crowded it was, but we were able to spend comfortably in the Room. However, one Room for four people and two dogs felt a bit cramped, so next time we plan to book two Rooms. The Room was clean and had no dog odor.

I stayed for two nights and felt relaxed by the soothing aroma throughout the hotel. The room had high ceilings, felt spacious, and was elegantly furnished. Everything was clean, and the amenities were well stocked, so I didn’t need to bring much with me. I also appreciated having a water purifier for drinking water. The bed wasn’t too soft, and I slept very well. Breakfast was delicious with both Japanese and Western options, and they even had Nagasaki castella—I was very satisfied. The front desk staff were professional, welcoming, and attentive, always with lovely smiles.

Used this hotel for a business trip. My schedule might have changed, so I made two separate one-night reservations, but the staff kindly treated it as a Multiple Night Stay—making a great first impression from check-in. I had meals at the annex across the street; the buffet offered a wide variety and was excellent. The limited-quantity French toast was delicious. I also enjoyed the complimentary Thai-style ochazuke at night and was very satisfied. The TV lets you log in to apps like Netflix and YouTube with your own account, which was also great. I’m more of a coffee person, so I’d be disappointed with only tea, but they provide drip coffee along with the amenities. If I have another business trip to Utsunomiya, I’d like to stay here again.

We stayed as a couple, and my husband uses a wheelchair. It’s rare to find a Hotel this barrier-free. We had no inconveniences at all during our stay. Dinner was the standard Plan, but the portions were generous, and everything from the appetizers to the meat and rice was delicious. My husband especially liked the miso soup we had at both dinner and breakfast, so we bought miso at the shop. I wonder if we can make it well at home? From check-in to check-out, our stay was very comfortable. Thank you very much.

Thank you for your hospitality. It rained that day, but on a clear day you can see Mt. Fuji straight ahead from the lobby. We enjoyed breakfast in the morning; the homemade yogurt and dressings were made with quality ingredients and were delicious. It was a continental breakfast, but we left feeling very full. The bath was clean, and we could see the night view of Gotemba from the open-air bath. On a clear day, you can also see Mt. Fuji straight ahead. The staff were polite and welcoming with warm smiles. This time, we requested a Room on the Mt. Fuji side and stayed on the second floor. Because it was labeled “Mt. Fuji side,” we assumed we would be able to see Mt. Fuji from the window, but in reality we could only see forest. In that case, I feel there was no need to make a Reservation for the more expensive Mt. Fuji-side Room. In any event, it was a very nice Hotel overall. Thank you very much.

A Hotel I’ve stayed at many times. The rates are affordable, and the service exceeds expectations. I’ll definitely be back again. Thank you always.

Both breakfast and dinner were exceptionally delicious, and we were completely satisfied. The view from the lounge was wonderful. From the in-room scenic bath, we could look out over the sea, and from the living area we could see airplanes up close. In the open-air bath of the large public bath, we could look up at planes just before landing, and were truly impressed by how powerful it was. We look forward to visiting again next year after the renovations are completed.

I stayed here as my base for a 3-day, 2-night trip. The location is extremely convenient, with direct access to a Minatomirai Line station, and it’s also a big plus that major attractions such as Yokohama Chinatown, the Red Brick Warehouse, and Yamashita Park are within walking distance. I booked a Room with panoramic views of Yokohama Port, and since there was availability, I was upgraded free of charge. The Facility was excellent, and the bed was very comfortable—I was able to relax and recover from travel fatigue. This Hotel is highly recommended for anyone visiting the Minatomirai area.

We stayed for one night on the dog-friendly Plan with dinner and breakfast included. Both the seafood hot pot and breakfast were delicious. The seafood hot pot portion was a bit small, so if you have a big appetite, I recommend bringing extra ingredients. For breakfast, the made-to-order omelet and French toast from the live kitchen were especially good. The bath area had fewer washing stations than expected, so you may have to wait during busy times. The shower was easy to use (adjustable water pressure and it didn’t shut off automatically), and the ReFa hair dryer dried even long hair quickly. There were also a pool and table tennis in the building, plus board games available to borrow for in-Room play—our child loved them. The Room felt like a luxury apartment model unit, with the bedroom clearly separated from the living/dining/kitchen area, so we could relax without worrying even after our child fell asleep. If you have a Netflix account, you can watch it on the TV. That said, it’s hard to ignore that some detailed cleaning in the Room seemed insufficient—especially how dirty the air conditioner and ventilation fan were, which was disappointing. The air conditioner had heavy blackish stains that looked like mold not only inside but also on the exterior. The ventilation filters in the changing area and toilet were packed with dust, which was shocking. Also, while the bathroom and kitchen areas were kept clean overall, limescale hadn’t been fully removed from the small sink installed in the toilet. Dog amenities were well stocked overall, making this Accommodation great value for money and one we’d like to stay at again—but because both the air conditioner and vents were truly dirty, I hope they will be thoroughly cleaned before our next visit.