Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 84Page Number

The stylish interior in this historic building was wonderful! The Hotel had a great atmosphere that truly reflects its heritage. All the staff were very friendly and pleasant. The shower was incredibly cool! (LOL) The location is also perfect—right in the heart of the sightseeing area with excellent access. Lucky Pierrot and Hasegawa Store are right next door, Kanemori Red Brick Warehouses are just nearby, and Mt. Hakodate is only a short walk away—nothing to complain about. I’d definitely like to stay here again if I have the chance.

Although it was described as a guesthouse, to me it was a wonderful auberge with outstanding service. We stayed in a special Room with a semi-open-air bath, and enjoyed Hotel-like furnishings and hospitality. Thank you very much. The meals featured an incredible amount of seafood. The seasoning had a Kansai-style flavor with rich dashi, and even when we thought we couldn’t eat another bite, it was so delicious we finished everything. On the second night, both the taste and portion size were upgraded—highly satisfying. From the Room and the dining area, we could also faintly see the Tateyama Mountain Range across Toyama Bay (Himi Bay). It was truly moving. We would love to visit again. Thank you very much.

I stay here every time I visit Disney! I’m such a fan that I can’t imagine staying anywhere other than Grand Nikko (lol). All the staff are so kind and attentive—I’m a huge fan (lol). Thank you always for a wonderful stay. I’ll be back again.

It’s wonderful to find such a large garden in the heart of Tokyo. I was able to forget about everyday life and truly relax. There were so many international guests that it almost felt like being abroad. The staff were also very kind, and I had a very pleasant stay. Thank you very much.

We stayed here on our family’s first trip to Hokuriku. The room, hot spring, meals, and staff were all wonderful, and our whole family was very satisfied. As the one who planned the schedule and chose the accommodation, I was truly happy to see everyone enjoy it so much. We would definitely love to stay again.

It was a wonderfully relaxing stay—enjoying donuts in the lounge, working up a sweat at the gym, then heading back to the lounge for some snacks. The bathroom was comfortable, with a separate washing area. The staff were also very courteous. I’d love to stay again.

This time, I stayed here with my elderly parents. It was our second stay in six months, and although the weather wasn’t on our side this time, we still enjoyed everything—the meals, the lounge, and the entertainment. My parents were very satisfied with everything, including the atmosphere, and were truly happy with this trip. We would love to stay here again in the future.

We had a wonderful stay. Although the building is a bit old, it was clean and comfortable. The large public bath was not crowded, and it was kept very clean with frequent cleaning. It was also great to have a ReFa shower head installed. Both breakfast and dinner were excellent, and the grilled beef at dinner was surprisingly delicious.

In recent years, I have stayed here every time I visit Ise. I always look forward to Teppanyaki Seiseki. While enjoying pleasant conversation, we were able to savor outstanding ingredients prepared with superb skill—delicious abalone, spiny lobster, and Wagyu beef in abundance. We were extremely satisfied. This is a wonderful inn with attentive and thoughtful staff. The Aurora Bath is also excellent. I would definitely like to stay here again.

Every staff member greeted us with a constant smile, and whenever we had questions, they answered politely and thoroughly, allowing us to relax with peace of mind. At the front desk, Ms. Y assisted us with both check-in and check-out, and even saw us off from the front desk; after hearing her voice, an international staff member from the cloakroom also came to see us off—it felt truly heartfelt.

This time we stayed in the dog-friendly Room with our daughter and her husband. My spouse and I have stayed here four or five times, and we keep coming back because the meals are delicious and the service is very attentive. It was our daughter’s first visit, and she was happy with how good the food was. Since it was our first time visiting in summer, we were surprised by how many insects there were and how crowded it was, but we were able to spend comfortably in the Room. However, one Room for four people and two dogs felt a bit cramped, so next time we plan to book two Rooms. The Room was clean and had no dog odor.

I stayed for two nights and felt relaxed by the soothing aroma throughout the hotel. The room had high ceilings, felt spacious, and was elegantly furnished. Everything was clean, and the amenities were well stocked, so I didn’t need to bring much with me. I also appreciated having a water purifier for drinking water. The bed wasn’t too soft, and I slept very well. Breakfast was delicious with both Japanese and Western options, and they even had Nagasaki castella—I was very satisfied. The front desk staff were professional, welcoming, and attentive, always with lovely smiles.

This was my first stay. The Hotel staff were very courteous and helpful. I was pleasantly surprised by how delicious the dinner was.\nI would definitely like to stay again.\nThank you very much.

I stayed here during a festival I’ve attended for the past four years. I truly love Alpina’s Onsen, and the pot bath is sometimes my favorite. This time, they prepared an excellent Room for me, and I was able to enjoy a comfortable and luxurious stay. I will definitely stay again.

Used this hotel for a business trip. My schedule might have changed, so I made two separate one-night reservations, but the staff kindly treated it as a Multiple Night Stay—making a great first impression from check-in. I had meals at the annex across the street; the buffet offered a wide variety and was excellent. The limited-quantity French toast was delicious. I also enjoyed the complimentary Thai-style ochazuke at night and was very satisfied. The TV lets you log in to apps like Netflix and YouTube with your own account, which was also great. I’m more of a coffee person, so I’d be disappointed with only tea, but they provide drip coffee along with the amenities. If I have another business trip to Utsunomiya, I’d like to stay here again.

This is a very popular ryokan that’s hard to book, with excellent reviews, so I was really looking forward to staying here. From the moment I stepped into the entrance, it felt like such a pleasant space. The room was spacious as well, and I could look out over Lake Shinji from the window—it truly made me feel, “I’m in Matsue.” I relaxed in the open-air bath in my room, and the large public bath was wonderful too. The complimentary ice cream after bathing was a nice touch. Every dish at dinner was delicious, and even though I thought I couldn’t eat another bite, I still enjoyed the final eel rice dish. You can feel thoughtful attention to detail throughout the property. Above all, every staff member was fantastic, and I felt comfortable throughout my stay. The facilities, food, service, and hospitality were all impeccable. The next morning I planned to take a taxi to JR Matsue Station, but due to a taxi shortage I couldn’t secure one. When I wasn’t sure what to do next, they kindly drove me at my requested time to Matsue-Shinjiko-Onsen Station. From there there are relatively frequent buses to JR Matsue Station, so it was easy to get there without any trouble. The taxi shortage wasn’t the ryokan’s fault at all, but their willingness to help in this situation really saved me. Thanks to them, it turned into a wonderful stay. I would love to visit again.

Thank you for your hospitality. It rained that day, but on a clear day you can see Mt. Fuji straight ahead from the lobby. We enjoyed breakfast in the morning; the homemade yogurt and dressings were made with quality ingredients and were delicious. It was a continental breakfast, but we left feeling very full. The bath was clean, and we could see the night view of Gotemba from the open-air bath. On a clear day, you can also see Mt. Fuji straight ahead. The staff were polite and welcoming with warm smiles. This time, we requested a Room on the Mt. Fuji side and stayed on the second floor. Because it was labeled “Mt. Fuji side,” we assumed we would be able to see Mt. Fuji from the window, but in reality we could only see forest. In that case, I feel there was no need to make a Reservation for the more expensive Mt. Fuji-side Room. In any event, it was a very nice Hotel overall. Thank you very much.

I requested a last-minute change to the number of guests, and Yorozuya handled it with exceptional kindness and professionalism. The hot springs and the room were wonderful, and the meals in particular were delicious—we were very satisfied. All of the staff were pleasant as well. Thank you very much. We would definitely like to stay again.

A Hotel I’ve stayed at many times. The rates are affordable, and the service exceeds expectations. I’ll definitely be back again. Thank you always.

Both breakfast and dinner were exceptionally delicious, and we were completely satisfied. The view from the lounge was wonderful. From the in-room scenic bath, we could look out over the sea, and from the living area we could see airplanes up close. In the open-air bath of the large public bath, we could look up at planes just before landing, and were truly impressed by how powerful it was. We look forward to visiting again next year after the renovations are completed.