전국 × 고객 서비스 평가가 높은 호텔·료칸 - 80페이지

This was my first visit to Ise Grand Shrine, and I chose this inn because I truly wanted to attend an early-morning worship. I was able to stay in a special room, and the amenities and hair dryer were excellent. With complimentary drinks and alcohol available freely, it made for a very satisfying stay. There is also a private entrance exclusively for guests of the special room, so coming and going for the early-morning visit was very smooth, allowing me to have a truly moving experience at the shrine. My departure time in the morning suddenly became earlier than planned, but they quickly arranged a taxi for me, which was incredibly helpful. Thank you very much. When I visit Ise Grand Shrine again, I would definitely like to stay here. Thank you.

I stayed for one night with a same-day Reservation. The Hotel was spotless throughout, and as others have said, the breakfast buffet was delicious. The staff were also very friendly. There is no parking at the Hotel, but I was able to park at the coin-operated lot in front of the Hotel for a maximum of 1,500 yen. It is also directly connected to Otakanomori SC, which is very convenient, and I would like to stay here again.

I stayed here last year and was very satisfied, so I chose this Hotel again this year. Above all, the highlight is the wide variety of food. Everything was delicious, and I ended up going back for seconds many times. The pork shabu-shabu served in a small hot pot was especially outstanding, and I loved that you can shabu-shabu not only pork but also seafood. With several broth options to choose from, I could enjoy it exactly the way I like. In addition, there were sushi and sashimi, Tokushima ramen, freshly fried tempura, and a great selection of other dishes such as crispy lotus root and sweet potato chips—so much variety that I enjoyed every bite without getting bored until the very end. At the large public bath, bath towels and face towels were provided in the lobby area, so it was very comfortable to be able to use fresh towels each time. There was also complimentary ice cream after bathing, which felt like a thoughtful touch. The night view from my Room was also wonderful—the sparkling city lights were truly beautiful and made for an unforgettable moment. I was completely satisfied with everything—food, baths, service, and views—and it’s a fantastic Hotel that makes me want to come back again.

The Room was spotless and felt very comfortable. The large public bath is great—beautiful, and the cool body soap and shampoo felt wonderful on a hot, humid day. The showerhead is Mirable and the hair dryer is ReFa—amazing. Both were very pleasant to use. In the large public bath, there are cleansing oil, face wash, toner, and emulsion, so you can pack light. You can also borrow a hair iron. Breakfast was delicious!! I ended up getting seconds of rice. The pork miso soup? The miso soup was packed with ingredients and really tasty. I completely understand why it’s rated so highly. I also get why people say it’s a Hotel they don’t want to tell others about. The staff were kind, and the whole Hotel had a warm, welcoming atmosphere. I’ll definitely come again!!! It was so much fun.

The staff at the first-floor reception and lobby lounge were very pleasant and made me feel welcome. The Room had a separate washing area, which made bathing very comfortable as well. The variety and quality of the breakfast were excellent—I’d almost like to make this my regular Accommodation in Osaka. Just one thing: at the breakfast restaurant, a man who seemed to be the person in charge was giving quite strict instructions to an older female staff member, and his voice could be heard by guests. It didn’t leave a good impression. That female staff member was working very hard and sincerely.

This was an inn I had wanted to visit for a long time. I was so happy that my wish finally came true. The room and the meals were wonderful, and I was completely satisfied. The staff’s hospitality was also excellent—just as I expected. If I have the chance, I would definitely love to visit again. Thank you very much!!

We stayed to celebrate two birthdays and a 70th birthday. Everyone provided wonderful hospitality, and we were satisfied with everything. At dinner, they wrote a message on the dessert plate, which made our stay truly memorable. Thank you very much.

It was a truly wonderful hotel. Around the day before our stay, they called not only to confirm the reservation but also to ask in advance about various details, and their hospitality was outstanding. The sauna and pool were great, and breakfast was thoughtfully prepared—adorable and delicious. The glasses in the room were so cute that I ended up buying some! It’s a fantastic hotel, and all of the staff were kind and lovely. If we have a car next time, it’s definitely a place we’d love to stay at again for an extended visit.

I made a Reservation because it’s conveniently located near the station and has a large public bath. Due to JR service suspensions, I had to check out suddenly, but the staff handled everything smoothly. I was in such a rush that I left something behind, and they responded kindly and carefully. It was my first time trying a buffet-style breakfast, so I’m sorry I couldn’t make use of it. I’d like to stay again.

We stayed here to celebrate my mother’s full recovery from illness. Even though it was a last-minute request, you kindly arranged flowers for us and even gave us a special gift. Thanks to your exceptional hospitality, we had a truly wonderful time.

The staff were incredibly kind, the parking was convenient, and the room was spotless—everything was excellent. I will definitely stay again. I was truly happy with how warm and welcoming the lobby staff were.

I stayed here for the first time during the Obon holidays. The staff were very attentive, and the meals and lounge service were excellent. The Hotel and my Room were kept very clean, and the views were wonderful. I did not use the large public bath this time. I wish the gift shop had a wider selection.

The view from the room was amazing—we could see the ski jump. Rain was forecast from that day, but we enjoyed a brief spell of sunshine, which felt wonderfully refreshing. Both the hot spring and the open-air bath were available, and they were truly soothing. The meals were a dream for vegetarians—exactly what we could have hoped for. It was a very relaxing one-night stay, and the room was clean. However, there is a step up to reach the toilet, which was a bit disappointing; at night it could be easy for older guests to trip when stepping up. Other than that, it was a hotel we were completely satisfied with.

Even though we made a last-minute Reservation and asked for several special requests, you kindly accommodated us, and all the staff were incredibly helpful—we were truly impressed. The Room had a panoramic ocean view, and it was wonderful to see both the full moon and the sunrise. The Onsen was excellent as well; our children loved it and went in three times. The meals were delicious with generous portions, and we were very satisfied. The lounge has been beautifully renovated, and the welcome drink was a nice touch. The summer vacation–only pool and fireworks delighted our kids, and it was just a short walk from the Accommodation to the beach, making it easy to go back and forth between the pool and the sea. Because they had such a great time, our children said they definitely want to come again next year. Thank you very much for everything—we look forward to staying with you again.

My family and I stayed for one night in August. It was conveniently located near the park and the station, with a convenience store right across the street and a 24-hour drugstore nearby. It was also great that we could check how crowded the bath and restaurant were from our Room. The Room would have been easier to use if the bath and toilet had been completely separate, so that was a bit disappointing. Breakfast was average. It wasn’t very crowded, which was nice, but nothing particularly stood out as delicious. There is parking as well, and I’d like to stay here again if I have the chance.

The staff were very kind. The meals were served buffet-style, with a wide variety of delicious options. One disappointment was that I couldn’t connect to the Wi‑Fi.

With more and more Hotels offering self check-in and check-out, the warm service from the front desk staff made me feel at ease. The gentleman who is always at the front desk is great. This time I chose a plan with breakfast, but the menu was exactly the same on both days. The restaurant itself was relaxing, but perhaps because I went close to closing time, the breakfast selection felt a bit limited. That said, it’s very close to Nagasaki Station, and I’d like to stay here again when I visit Nagasaki.

Thank you very much for your help. I’m glad I stayed at such a clean and wonderful Hotel. Because of the great location, I felt that using public transportation was the best option. Parking nearby is expensive, so I will keep that in mind next time.

I stayed here for a live show at Pia Arena MM. I wasn’t sure which Hotel to choose, but picking this Richmond Hotel was absolutely the right decision! Bashamichi Station is close by, so I reached my destination quickly on the Minatomirai Line. It was also a typhoon day, and I really appreciated not getting too wet in the rain. The room is very simple, but it was comfortable and there was no trouble finding space for my luggage. The mattress was excellent and I slept very well. The amenities were also great—toner, emulsion, face masks, etc.—and I liked the system of picking them up in the lobby. Just one thing: the shower curtain had a bit of an odor. Other than that, I was very satisfied! The shower water pressure was fantastic. Since it was for a live show, I planned to bring my own hair iron, but when I checked with the Hotel in advance they lent me one. It’s an iron that can do both straightening and curls with one unit—and it worked really well. The staff and front desk team were very kind, and I had a pleasant stay. I’d like to use this Accommodation again.

Ideal for guests who prefer minimal interaction with staff. Checkout is especially easy—just drop the key in the box. The Room was clean and new, and this Hotel clearly puts effort into its pillows. I was surprised that breakfast was available even though it’s a Business Hotel. However, since I went late, there weren’t many items left and nothing was replenished—though that was my own fault.