Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 80Page Number

This was my second stay at Kaminarimon. I was very satisfied with the Room, breakfast, and the staff’s service. I would like to stay here again when I visit Tokyo.

We originally planned to stay for one night, but since the weather at our next destination didn’t look promising, we decided on a last-minute Multiple Night Stay here. Before staying here, we had been at the Grand Prince Hotel Hiroshima, and compared with that, this Hotel felt more family-friendly and enjoyable even with children. It’s a little away from the center of Dogo Onsen, but a free retro-style Shuttle Service bus runs regularly, so the distance hardly bothered us. There is a footbath at the Hotel entrance that you can enjoy anytime. In the evening, there was also a festival-style kids’ fair held next to the souvenir shop area, which delighted our child. The baths are divided between an indoor bath on the 3rd floor and an open-air bath on the 4th floor. Each has its own atmosphere, and it was great being able to enjoy both. The food was delicious and our whole family was very satisfied. The staff were courteous as well, so we could relax and feel comfortable throughout our stay. This last-minute Multiple Night Stay turned out to be absolutely the right choice. When we visit Dogo Onsen as a family again, we would definitely like to stay here again—certainly a repeat for us. The Dogo Prince Hotel character “Yutama Prince” greeted us at check-in and saw us off at check-out at the entrance. We hope he keeps up the great work!

I stayed on the Early Bird 56 / No Meals Included Plan in a Corner Double Room for Single Use (Non-Smoking) (Double). This was my first time staying near Fukushima Station, and I’m glad I chose this Accommodation. The Room was compact, but clean and easy to use. In particular, the bathroom was very clean, which I think is especially appreciated by women. Amenities are placed next to the elevator for you to choose what you need, and everything necessary is available. Also, I was pleasantly surprised at how delicious the drip coffee in the Room was! The staff were very kind as well, and I had a comfortable stay.

I stayed here for a concert at Tokyo Dome last time, and this time for a live show at the Japan National Stadium. It’s close to the nearest station, and there is also a shopping complex with restaurants and convenience stores on the way from the station to the Hotel, which is very convenient. I was also happy to have a ReFa hair dryer in the ladies’ room. Breakfast was very delicious.

I loved the bath, but the breakfast was especially high quality! I even had five freshly fried shrimp tempura in the morning! I’ll definitely stay again.

I stayed here last year to celebrate my birthday, and loved it so much that I returned again this year for my birthday celebration. This time, I truly appreciate your even more thoughtful hospitality. Thanks to you, I was able to relax wholeheartedly in the Room. This year’s concept was to take things slow at a Hotel. First, I enjoyed a Multiple Night Stay at a wonderful Hotel in Umekoji. Then I came here. The atmosphere is different, yet even better. It feels very calm and serene. I think it’s because you make the most of the location by the Kamo River and help guests experience Kyoto in such a comfortable way. Even though it’s right in the bustle of Shijo-Kawaramachi, this is a space where you don’t feel any of that at all—remarkable. Your affiliated HIYORI Ocean Resort Okinawa is also one of my favorites—a wonderful Hotel that lets you truly feel the beauty of Onna Village. And now SORANIWA Terrace Kyoto has won me over too! At this rate, I’ll probably be back again for my birthday next year.

I have been staying at Comfort Hotel Hiroshima Otemachi for over 20 years. The room was kept very clean, the breakfast was just right, and I was able to relax. I would like to stay here again during the Flower Festival next year.

The Room was very clean, the amenities were well provided, and the Hotel staff were kind. Even without meals included, bread was available in the morning. We felt thoughtful attention in every aspect. I rated only the bathroom a 3 because the shower required adjusting both the hot and cold taps, which was slightly inconvenient. It was very comfortable, and I would like to stay again.

We stayed here a few years ago, and returned again because my husband said he “definitely wants to come back.” The welcome sweets—warabi mochi—were so delicious that we bought some as souvenirs. The tatami flooring in the corridors and even inside the elevator was very comfortable, and the open-air bath felt like soaking right in a Japanese garden. Dinner was excellent; we asked for a smaller portion, but it was more than enough. The Room was spacious, and the sunlit table by the window being a sunken kotatsu made it especially relaxing. Many Accommodations ask guests to bring towels from their Room to the public bath, so being able to go empty-handed felt wonderful. Breakfast was also very tasty. We had planned to leave at a leisurely pace, but there were thunderstorms and heavy rain from midnight onward, and we ended up driving for two hours through an intense rain band on our way home. Afterward we saw news about flooding, and we’re worried whether there was any damage to the Hotel or surrounding area. We’re already talking about coming again during apple season. Thank you very much—everything was truly delicious.

It’s a little away from Hankyu Umeda Station, but not far enough to be a concern. There are many restaurants nearby, making it a convenient location. The Hotel staff are polite and welcoming, and they see you off pleasantly as well. You can also enjoy the “Miracle Breakfast” at a relaxed pace. This is a Hotel I’d like to stay at again.

I stayed here on a business trip. Some hotels have ReFa hair dryers, but what impressed me most was that every Room also had a hair iron. Bringing one can be heavy, so it was really helpful. The Room was new and clean, with a separate bath and toilet, and I also appreciated the large desk. I will stay here again.

I stayed for three nights with my beloved Toy Poodle, Alice. Thank you for such a wonderfully relaxing stay. I would love to stay again. Thank you so, so much.

Thank you very much for your help. I’m glad I stayed at such a clean and wonderful Hotel. Because of the great location, I felt that using public transportation was the best option. Parking nearby is expensive, so I will keep that in mind next time.

I stayed here for a live show at Pia Arena MM. I wasn’t sure which Hotel to choose, but picking this Richmond Hotel was absolutely the right decision! Bashamichi Station is close by, so I reached my destination quickly on the Minatomirai Line. It was also a typhoon day, and I really appreciated not getting too wet in the rain. The room is very simple, but it was comfortable and there was no trouble finding space for my luggage. The mattress was excellent and I slept very well. The amenities were also great—toner, emulsion, face masks, etc.—and I liked the system of picking them up in the lobby. Just one thing: the shower curtain had a bit of an odor. Other than that, I was very satisfied! The shower water pressure was fantastic. Since it was for a live show, I planned to bring my own hair iron, but when I checked with the Hotel in advance they lent me one. It’s an iron that can do both straightening and curls with one unit—and it worked really well. The staff and front desk team were very kind, and I had a pleasant stay. I’d like to use this Accommodation again.

At dinner, the proprietress came to speak with us, and when we mentioned our 30th wedding anniversary, she gave us a wonderful handwritten gift that truly moved us. We were so happy. We have it proudly displayed at home. The unexpected present became a very special memory.\nThe views from the Room and the dining area were exceptional as well.\nAt breakfast, we also had the chance to chat with a staff member from our hometown. We were touched by everyone’s kindness and thoughtfulness.\nIt was a truly wonderful Accommodation. Thank you very much. We hope to visit again someday.

We stayed in a twin Room with a view of Sakurajima for a Multiple Night Stay. The Room was compact but had everything we needed, and we were able to relax comfortably. On the day of our stay, you kindly stored our luggage from the morning, which allowed us to head out for sightseeing around Sakurajima at a leisurely pace. When we returned to the Hotel, our luggage had already been brought up to our Room, which we really appreciated. The chicken rice for breakfast was very delicious. Combined with the calm and pleasant service from the staff who served it, it made for a wonderful breakfast time. The complimentary coffee was also excellent. The front desk staff were cheerful and welcoming as well. What made us happiest was, without question, the outstanding value for money. We also used early-bird and Multiple Night Stay discounts, but we were genuinely surprised that such high-quality service could be provided at this price point. My wife was also delighted and said, “It’s such a great Hotel—I’ve become a fan.” It turned into a wonderful trip. Thank you very much.

I chose the Onuma Prince Hotel for my friend visiting from afar. They were delighted, saying they could relax, fully enjoy the Onsen, and sleep well—it was wonderful. I’m grateful for the staff’s warm smiles and kind service.

I chose this Accommodation for its convenient access to Toshogu Shrine. Perhaps because many international guests stay here in large groups, the Room was spacious and comfortable. I was also happy that I managed to have the large public bath all to myself at just the right time. Breakfast was refreshingly different—you can choose from four kinds of grilled fish (I think), and there were plenty of dishes, so I was satisfied. If I had to mention a couple of concerns: the bath towel had a smell I didn’t like, and there was a long list of guests’ surnames displayed at the entrance. Considering that someone could take a photo and post it on social media for the whole world to see, it didn’t feel comfortable having names written where all guests could see them. (Maybe I’m just overly sensitive about it…)

For the past several years, it has become my tradition to stay here alone for one night after finishing work in Kyoto every six months. After check-in, I head straight to the Premium Lounge to relax with a drink and enjoy some well-deserved “me time.” This time, the snacks to go with the drinks felt a little upgraded too... The breakfast buffet is another highlight. The many Kyoto-style obanzai dishes, neatly served in small plates, soothe me the next morning... It also feels like there were even more options than last time—what a treat! I take my time and enjoy a kind of luxury I can’t usually have in everyday life as a homemaker. Now, back to work—so I can look forward to this happiness again in six months!

This time, I knew my schedule early and made a Reservation using the early-bird discount, so I was able to stay at a very reasonable rate. On top of that, they even upgraded our Room—it was truly wonderful. The all-inclusive plan, the thoughtful touches throughout the property, and fun ideas like making your own parfait for dessert after meals were everywhere, and I found it impressive. If I had to mention a few points: the lounge had become more of a children’s play area and wasn’t very relaxing; although the floors are tatami-mat style, it was a bit hard to walk on and I wished there were slippers; and while the key is cute, I’m used to auto-lock doors so having to lock it manually felt like an extra step. Still, their hospitality was truly outstanding.