전국 × 고객 서비스 평가가 높은 호텔·료칸 - 76페이지

It was a very relaxing Hotel. The Halloween-themed Room and the late-night ochazuke were both excellent. The child who stayed with me said, “Thank you for making this Room Reservation.” I’m grateful to this Hotel, and I’d love to stay here again.

I stayed here again for two nights on a business trip. It’s quiet, clean, and comfortable, so I can always stay with peace of mind. I especially like that I can choose a Room with a shower only, as I’m not a fan of unit bathrooms. The Room size and layout are just right, and it’s very easy to spend time here when traveling alone.

Meals are prepared in each Room, and the Onsen is spacious—this is an excellent Ryokan. We keep coming back. We look forward to staying again.

This stay was our long-awaited “revenge trip” after we had to cancel in February because a family member came down with the flu. Because the entire Accommodation is covered with tatami, our family member with mobility issues didn’t need to put on geta or slippers, and we were able to relax without stress. The Room was spotless and well maintained, making it very comfortable, and the view opened straight onto an unspoiled rural landscape. We took a breather with a welcome drink before dinner. Dinner featured an abundance of seasonal ingredients such as red snow crab, roe-bearing sweetfish, and matsutake mushrooms—delighting not only the palate but also the eyes and nose. The large public bath felt wonderfully open, as if an outdoor bath were floating within the garden. Towels were also stacked in front of the bath area, so there was no need to bring them from your Room as is common these days. If I had to mention one thing, I feel it would be more fitting to have towels rather than paper towels placed near the sink in the Room. At departure they even removed leaves stuck to our car’s windshield. There was no pushy “this-and-that” service; instead, their thoughtful attention that reaches exactly where needed was truly pleasant. It was an exceptional Accommodation that made us want to return in another season.

I stayed for two nights and had a very comfortable stay. I had breakfast on the second morning, and I was glad to be able to enjoy Hokkaido specialties such as hokke (Atka mackerel) and ramen. It’s close to the station, has a large public bath, and is reasonably priced, so I would like to stay here again if I have the opportunity.

I was able to relax and enjoy a very peaceful stay. It was a wonderful hotel that felt comfortable and unpretentious, yet still had a sense of elegance and refinement. The high-quality but down-to-earth atmosphere left a strong impression, and I was able to spend my time at ease. The staff’s service was also excellent—their thoughtful attention was subtle and never overbearing. The refined yet unpretentious ambiance was truly comfortable, allowing me to unwind from the heart. This is a hotel I would definitely like to visit again.

I stayed here last year and had such a great experience that I came back again. Having an izakaya inside the Hotel was wonderful—I could relax and enjoy drinks in my room wear. There is a parking lot, which is very convenient if you are traveling by car. I would be even happier if it were within walking distance to the station.

Thank you very much for your wonderful hospitality. All of the dishes were delicious and we were completely satisfied, especially the meat and rice, which left a lasting impression. The bath was spacious and relaxing, and our daughter was happy that she slept soundly.

I stayed here with my mother, who is 90 years old. 1. All the staff were very kind, and we had a comfortable stay. 2. Dinner offered a wide variety of dishes, including beef grilled on a lava stone plate, sashimi, fugu sashimi, and fried shrimp—everything was excellent and very satisfying. 3. The bath was very spacious and we fully enjoyed the Onsen, but it would have been even better if there had been a rock seat suitable for half-body bathing. 4. The building and our Room had been renovated, and everything was well cleaned and maintained—very nice overall. 5. Overall: This is a Hotel I would like to stay at again.

Although we only stayed for just under six hours on a day trip this time, it was a soothing space where we could relax and feel refreshed after a long time. The full-course kaiseki dinner was beautifully presented with a seasonal touch and was absolutely delicious. Next time, we would definitely like to return for an overnight stay.

We stayed as a family of three adults. For three people, many places offer a twin Room with an extra bed, which can make the bed arrangement tricky, but this was a four-person Room with four beds and two toilets—more than enough for three adults and a wonderful Room. I would have liked it even more if the table area had been Japanese-style. The amenities were well prepared, and we were satisfied with the Facility, including the large public bath and lounge. The welcome drink was nice, and both dinner and breakfast were delicious. However, at both dinner and breakfast, the staff serving the food did not look clean in their attire, which was very disappointing given how lovely the dishes were.

I chose the Onuma Prince Hotel for my friend visiting from afar. They were delighted, saying they could relax, fully enjoy the Onsen, and sleep well—it was wonderful. I’m grateful for the staff’s warm smiles and kind service.

I made this Reservation because I was looking for a Hotel within walking distance of Tokyo Dome for a live concert. It was great—easy to get back right after the show, and Suidobashi Station is right in front.

I’m sorry for making so many requests during my stay, but the staff kindly accommodated them, which allowed me to relax and feel at ease. Whenever I visit Mito, I will definitely stay at this Hotel. I look forward to coming again.

The large public bath on the 14th floor was great. Both the male and female staff at the bath reception were kind and helpful. The woman at the breakfast venue on the 1st floor was calm, kind, and helped with serving the food. The dishes were all healthy and very good. The woman who assisted me at check-in was also kind and helpful.

We stayed at the very end of summer vacation, and everything was wonderful—the meals, the baths, the renovated Room, and the excellent service from all staff. During meals, we often saw how thoughtfully they looked out for our young children, and the front desk staff were also very kind, making our stay truly pleasant. We had almost given up on using the pool because of the rain, but it cleared up on checkout day, so we were able to fully enjoy both the pool and the slide—our kids were thrilled. Thank you as well to the staff member watching over the pool for regularly skimming leaves and sharing helpful information. It was a perfect way to end summer vacation, and our whole family is very satisfied with these great memories. We will definitely visit again. Thank you for a wonderful time!

We stay here every year in early summer. It’s quiet, and we can relax at our own pace while enjoying the in-room bath whenever we like. The property is close to the museum, and after checking out we always stop by the museum and then head home by walking down through Gora Park. As seniors, we’ve been eating less over time, but the portion sizes here are always just right, and above all, each dish is carefully prepared and truly delicious. The staff are always smiling, with very polite service and language, so we can enjoy our stay comfortably and with peace of mind. It’s probably busy during the autumn foliage season and around New Year’s holidays, but we’re thinking of trying it next time.

As before, the Room was very clean, and the staff were kind and pleasant, making it very comfortable. However, the only thing that still bothered me a little was the noise. I had been staying in a corner Room on the second floor (probably 203), but this time I stayed in 301 for the first time. It felt a bit smaller. Overall, I have no complaints. I would like to stay again. Thank you.

I was satisfied with the cleanliness, service, and Facilities. I felt it offered excellent value for money. It’s a Hotel I’d like to stay at again.

The location and the Room are clean and spacious, and I always stay here. The breakfast was generous and delicious.