Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 76Page Number

The large public bath on the 14th floor was great. Both the male and female staff at the bath reception were kind and helpful. The woman at the breakfast venue on the 1st floor was calm, kind, and helped with serving the food. The dishes were all healthy and very good. The woman who assisted me at check-in was also kind and helpful.

My grandchild fell asleep during dinner, and the staff kindly prepared a chair that could also be used as a baby bed, which was very helpful. Thank you very much. The front desk staff were also courteous and made us feel welcome. If I had to mention anything, it might have been even better if there had been a pleasantly scented air freshener in the hallway leading to the pet rooms. Also, since we brought two Yorkshire Terriers, it would have been nice to have a few more pet amenities available.

No matter how many times we visit, Osawa Onsen never disappoints. We were very satisfied again this time, including the attentive service from the staff. On the drive home, we were already planning when to come back next. Thank you very much.

I became a fan of The Gate Hotel in Kyoto, so I stayed here in Osaka as well. The location is, of course, excellent. Every Room offers a wonderful view. The interior is clean and efficiently designed. Details like the side tables use eco-friendly materials, giving it a modern feel throughout. Breakfast was delicious across the board, and I was very satisfied. I will stay again.

I stayed for one night in a non-smoking twin Room while visiting the outlet mall. The easy car access from the main road is a big plus. Having a convenience store right next door is also very handy. However, the on-site parking in front of the Hotel feels limited for the number of Rooms. In the end I parked in a lot farther away, which could be difficult for guests with mobility issues. The Room was spacious enough for two people for one night. There’s no open-air bath or sauna, but having a large public bath is another strong point. Breakfast included an original croquette from “Korokke no Korokke-ya,” but it was fairly ordinary. The other dishes were also unremarkable—neither particularly good nor bad. Since it’s very convenient by car, I’d likely stay here again when visiting the Kisarazu area.

We had a truly wonderful time. The homemade-style meals, the thoughtfully prepared Room and space, and the open-air bath while listening to the sound of the waves were all exceptional. The all-inclusive plan was very satisfying. And we were deeply moved by the former proprietress’s storytelling. It reminded us to feel grateful once again for being alive—being allowed to live—here and now. Thank you very much. This is a highly recommended Accommodation.

Three of us (all women) stayed here. The staff’s hospitality was wonderful, and we felt very comfortable throughout our stay. The bath was also clean and lovely. The sound of the waves was soothing and relaxing. Both dinner and breakfast offered a wide variety of dishes, and we enjoyed chatting with the person who served our meals—everything impressed us from start to finish. If we come back to Yuhigaura again, we will definitely stay here again!

During this season, the lobby of Iriomote Island Hotel was filled with the scent of peach vine. While it does not offer the all-inclusive, attentive service found at Resort Hotels on Okinawa Main Island or Miyako Island, Iriomote Island Hotel has its own unique comfort and is surrounded by magnificent nature. Once again, we were able to fully enjoy the scenery and atmosphere that can only be experienced here.

The guest rooms, the Hotel facilities, and the dining—everything is wonderfully artistic. Before dinner, I joined an in-house art tour, which was fantastic; I really enjoyed learning about the Hotel’s history, the renovation process, and behind-the-scenes stories leading up to its opening. Dinner was outstanding—each dish by Chef Katayama was delicate, beautiful, and absolutely delicious. I also enjoyed the lounge both before and after dinner, with great drinks and snacks; the beef jerky was exceptional, and I thoroughly enjoyed the wine and beer as well. Breakfast was a delicious Japanese meal made with ingredients from Gunma. This is a Hotel I would definitely love to visit again if I have the chance.

I stayed here last year and loved it, so I came back. The Room and Facility are new and very clean. It’s directly connected to Yotsubashi Station, which is super convenient, and you can also reach Shinsaibashi Station via an underground passageway. It’s a bit long, but better than walking outside. There are plenty of restaurants nearby, and having an AEON on the first floor is really handy. The nightwear is very comfortable. The breakfast buffet was great again this year—there were mini rice bowls this time, which was a nice addition. Even with a Multiple Night Stay, you won’t get bored. I’d be happy if they brought back the kushikatsu that was available last year. Since many people seem to buy breakfast at the neighboring AEON, the breakfast buffet doesn’t get too crowded, so you can eat at a relaxed pace—another plus. It’s reasonably priced and tasty. The bathroom in the Room isn’t a typical unit bath; it has a separate washing area and feels spacious, which is a big plus. The only disappointment was that there were no complimentary bottled waters in the Room. Tap water in Japan is drinkable (there’s even a note by the sink), but I still prefer mineral water. You can easily buy it at AEON right away, though. I’ll definitely stay here again when I visit Osaka next year.

I was satisfied with the cleanliness, service, and Facilities. I felt it offered excellent value for money. It’s a Hotel I’d like to stay at again.

We returned our rental car at Kochi Station at 7:00 PM, and it was just a few minutes’ walk from there—very convenient. Above all, the carefully prepared breakfast was wonderful, and it was comforting to see the lovely staff working so efficiently. Many locals and hikers were staying there as well. The building is old, but it was well cleaned and comfortable. The price was also a big help in these times of rising costs. We would love to stay again next year!

The room was spacious and comfortable. Although it was a type without an indoor bath, amenities were well-prepared, and the basket bag provided for going to the bath was convenient. It was also nice to be able to choose the size of the yukata. The facility wasn’t brand new but had a clean and pleasant atmosphere. I prefer Onsen water to be slightly hotter, so I deducted one star for that. Meals were served in a large hall, and each dish—whether warm or cold—was served at the right temperature and tasted delicious. There was no coffee in the room, but freshly brewed coffee with free refills was available in the lobby, which was great. The staff created a warm and welcoming atmosphere, which I appreciated. Being able to settle payment before check-out was also convenient.

It’s close to Yodoyabashi Station, has a large public bath, and was affordable—I was very satisfied! I could use the large public bath almost by myself both morning and night, and the breakfast venue staff were kind; it was a great Hotel. In the morning, when I went to the large public bath in loungewear, I ended up sharing the same elevator with people heading to breakfast, which was a little embarrassing—but we weren’t acquaintances and we were all guests at the same Hotel, so it felt fine. If I can stay for that price on a Saturday, I’d love to stay again!

Thank you for the kind and helpful service from your staff. Your clear explanations made my stay very comfortable. I will stay again. Thank you very much.

We thoroughly enjoyed everything—the large public bath, the private bath, drinks in the lobby, snacks, dinner, and beverages. The only disappointment was that I dozed off after dinner again this time and couldn’t try the curry. We will stay again. Thank you very much.

I made a Reservation that included Kamogawa Sea World tickets. Hotels and Ryokan near Sea World were over my budget, so I booked this Hotel mainly for golfers. Since this trip was focused on value for money, I didn’t expect much in terms of the view, the bath, or the meals—but the Room was very spacious, and the food was delicious with a wide variety of dishes.

The food was delicious, the free drinks were great, and we could watch the fireworks right in front of us—it was amazing. Thank you very much. If we have another opportunity, we would definitely like to stay again.

Although we stayed for only one night, both the large public bath and the open-air bath in our Room were excellent. In particular, the open-air bath at the large public bath was very relaxing. What impressed us most about the bath in our Room was that Onsen water was continuously added little by little, keeping it at a comfortable temperature at all times.

This was my first stay in Yufuin Onsen. We stayed in a two-bedroom Room with an open-air bath. Each Room was separate, so it was very quiet and relaxing. The Onsen water left my skin feeling smooth, so I thought it might be alkaline. You can adjust the temperature of the open-air bath to your liking, which is perfect for anyone who prefers lukewarm baths! The Room felt a bit old, but it was spacious and easy to use. What I liked most was the firmness of the bed. I believe it was a Simmons mattress—just right. My wife loved it too. I didn’t have high expectations for the meals given the price, but we enjoyed them, including wagyu sukiyaki. The bottled beer we ordered with dinner was 650 yen, which felt inexpensive for Hotel pricing. Overall, I recommend this Hotel for those who want to relax and enjoy the hot water and nature without leaving their Room. Since it’s far from town, I recommend shopping in advance.