전국 × 고객 서비스 평가가 높은 호텔·료칸 - 75페이지

This was our first trip to Nagasaki for two nights, and it happened to coincide with our two dogs’ 3rd birthday, so we stayed at Villa Morocco. The moment we stepped inside, a wonderful, extraordinary atmosphere opened up before us. With carefully selected furnishings and appliances throughout—plus a washer and dryer, a popular high-end facial device, well-stocked amenities, cooking tools, and even lots of dog costume items—it was the first Accommodation we’ve ever stayed at that had absolutely everything so perfectly prepared. The bed was very spacious and comfortable, and combined with the quiet location, we slept soundly. There are many large shopping complexes nearby as well, which made it very convenient. Honestly, two nights just wasn’t enough (lol)! We’d love to stay again. Highly recommended!

The Okinawa Fair and the tuna carving show were amazing! This was our second visit during summer vacation, and it was so delicious that we’d love for you to hold it again next year. The open-air bath in the Room was also very comfortable, and no matter how many times we visit in a year, we never get tired of it. The warm smiles and attentive hospitality from the proprietress and all the staff are so comforting and relaxing that every time we come, we find ourselves wanting to return again soon. We’ll be back before the end of the year—thank you very much.

We stayed for two nights. The moment we entered the entrance, we were greeted by a soothing aroma, and the lobby was stylish as well. The Room was spotless and very comfortable, and the amenities were excellent. The food was delicious and beautifully presented, and we also enjoyed afternoon tea by the pool. We tried a variety of dishes and drinks. Above all, every staff member welcomed us with a smile, and we truly appreciated your thoughtful hospitality. This is the perfect Hotel if you want to spend a relaxing, adults-only time in Okinawa! We would love to stay again. Thank you very much.

I stayed here for a visit to Ise Grand Shrine. It’s in a very convenient location near the station, right in front of it. They kept my luggage both before check-in and after check-out, so I could go sightseeing hands-free. The Room was fairly spacious and very clean. As many Reviews mentioned, the breakfast was excellent. The library café offers free drinks and light snacks, with a relaxing space where you can unwind. It would have been perfect if there had been a large public bath, so that was the only slight disappointment.

We stayed here for our wedding anniversary trip—our first visit to Sanriku since the earthquake. We were excited, wondering what kind of Hotel it would be, and were surprised to learn that members of the Imperial Family have stayed here! There were rows of photos displayed in front of the elevators on the lobby floor. Wondering what our Room would be like, we entered the one assigned to us—and right in front of us was a panoramic view of Jodogahama! We couldn’t help saying to each other, “What a great Room!” After taking in the view, we headed straight to the large public bath. It also had an open-air bath, and we enjoyed a relaxing soak. Since we had time before dinner, we spent it singing karaoke—by then we were nicely hungry. Dinner was a luxurious buffet, featuring live kitchen stations for nigiri sushi and steak—our first time experiencing that. There were also many local dishes, and we ended up far beyond full. We had breakfast early at 6:30: a buffet seafood rice bowl where you can choose your favorite toppings. Although it was unfortunately raining outside, the sea view had an atmospheric beauty like an ink painting. It became a truly memorable anniversary trip. As we left the Hotel, we talked about wanting to come back again for another anniversary in a few years’ time. Finally, thank you so much to all the staff for your wonderful hospitality!

I’m a returning guest, and every time I’m impressed by the excellent service from the front desk staff. Of course, the location is great, but I also love how clean everything is, including the Room, and how well maintained it feels down to every detail. I also like that each Room is categorized by its theme color. Thank you as always.

From the moment you meet the shuttle bus driver, whose warm and pleasant service sets the tone, your enjoyable trip begins. This was our second stay, and just like last time, we truly appreciated the heartfelt hospitality. Last time we arrived late and missed out on the pancakes, but this time we were able to enjoy them fully and were very satisfied. We choose this property for its rare teppanyaki dinner option, and every time we are delighted with the meal. This visit also made for a wonderful birthday celebration. We hope you will continue to provide the same thoughtful and creative hospitality in the future.

You can warm up thoroughly in the sauna, cool down properly in the cold plunge, and fully relax in the recovery area. In addition, amenities are well stocked, including toothbrushes, razors, exfoliating scrub towels, salted candies, an ultra-cold water dispenser, and ice. The Room is also spacious with a great view—very satisfying.

I had planned to stay with my elderly parents while visiting a family grave, but they ended up going home. It was late, but I called my eldest son and daughter who live in Tokyo, and we enjoyed a one-night family stay together. We were able to sleep with four beds lined up, and we also had access to the lounge. As others have mentioned, the staff worked seamlessly as a team and took great care of us—I truly appreciated it. The weather wasn’t great, so I hope to come back for another try. We didn’t have time for the pool either, which was a shame—next time for sure.

The Onsen water was excellent, and the meals were more than satisfying. Although this is a long-established Ryokan, it doesn’t feel overly formal, and the check-in guidance was efficient and pleasant. With a good balance between service, Facility quality, and price, I think this Accommodation can satisfy most types of guests. There are three main bathing areas, each offering different spring qualities with free-flowing hot spring water. I especially liked the bath called “Saru-no-Yu.” It’s a large Ryokan, but the Onsen is so good that even hot-spring enthusiasts should be satisfied. The dining area is also very spacious; we were told all 96 rooms were fully booked on our stay, but at the times we went for dinner and breakfast it felt relaxed, with only about half of the tables in use. There is also a wide selection of alcoholic drinks, so guests who enjoy alcohol should have plenty to choose from.

We stayed in late August as a family of four (with a toddler and an infant). We have traveled to Izu many times and stayed at various Accommodations, but considering the price, this Accommodation was the best in Izu! Just as advertised, the entire building was tatami-matted—and we were surprised to find tatami even inside the bath area. Everything was spotless and very clean, and our children were happy to be able to walk around barefoot. The staff were also exceptionally courteous, and it was refreshing these days that everyone was Japanese. The food was delicious with a wide variety of dishes—we kept saying as a couple, “There’s more!?” From the Room we could see the ocean, and it’s also within walking distance. There is a foot-washing area and towels provided, so we were able to enjoy the sea both while staying in the Room and when going outside. It was a wonderful Accommodation we’d love to stay at again. We will definitely return!

Conveniently located near the station. I also appreciated being able to use the lounge before check-in, which allowed me to relax. There were welcome drinks and late-night soba (the soba was delicious!). The amenities were well stocked, and the breakfast was tasty with a wide variety of options. I will definitely stay again.

Unlimited fun—all free—including karaoke, a hot stone spa, arcade games, and massage chairs. All-you-can-drink alcohol from check-in was very satisfying. The “light” evening snacks were more than enough and all-you-can-eat… I couldn’t eat much, but there was even a bartender who made cocktails for us! Breakfast was excellent! Personally, the sweets were a bit too sweet for my taste… In any case, thank you very much to all the staff.

Both the Room and the building were beautiful and felt very clean. The bed was especially wonderful—not only spacious, but also with just the right thickness and firmness. The pillows weren’t too soft either, so I was able to fall asleep quickly. When we arrived and went out to explore the town, three of us had sore legs and backs, so we were embarrassed to be walking with canes. At dinner, we were told that our table for the next morning’s breakfast buffet had been set at the closest, easiest-to-access spot. We were all truly touched. The food was delicious as well, and both breakfast and dinner were enjoyed at spacious tables with partitions from surrounding guests, allowing us to relax and chat at a leisurely pace.

I stayed here last year and was very satisfied, so I chose this Hotel again this year. Above all, the highlight is the wide variety of food. Everything was delicious, and I ended up going back for seconds many times. The pork shabu-shabu served in a small hot pot was especially outstanding, and I loved that you can shabu-shabu not only pork but also seafood. With several broth options to choose from, I could enjoy it exactly the way I like. In addition, there were sushi and sashimi, Tokushima ramen, freshly fried tempura, and a great selection of other dishes such as crispy lotus root and sweet potato chips—so much variety that I enjoyed every bite without getting bored until the very end. At the large public bath, bath towels and face towels were provided in the lobby area, so it was very comfortable to be able to use fresh towels each time. There was also complimentary ice cream after bathing, which felt like a thoughtful touch. The night view from my Room was also wonderful—the sparkling city lights were truly beautiful and made for an unforgettable moment. I was completely satisfied with everything—food, baths, service, and views—and it’s a fantastic Hotel that makes me want to come back again.

It is very conveniently located just a short walk from Osu Kannon. The hotel itself shows its age, and the rooms are simple and modest. The in-room bath is not particularly impressive, but the public bath is pleasant to use. The complimentary drinks service and amenities are more than sufficient and much appreciated. It was disappointing that there were no disposable slippers. All staff are kind and courteous. I would like to stay here again if I have the opportunity.

I booked a single room, and I was pleasantly surprised by how spacious it was—more than I expected. Mount Iwaki was right in front of me, and thanks to the great weather, I enjoyed the view on both days. I’d love to come back to see the winter scenery as well.

It was my first time in Ochanomizu, and I wasn’t sure what to expect, but I stayed for two nights to attend a live show at Tokyo Metropolitan Gymnasium. The hotel is very close to Ochanomizu Station, and there are plenty of restaurants and a supermarket nearby, making it a great area for a walk. The room was stylish, clean, spacious enough, and very comfortable. When I went out for the concert, it started raining unexpectedly and I didn’t have an umbrella, but they kindly lent me a large one, which was a huge help. All the staff were very kind and made me feel welcome. I’d definitely like to stay here again!

Although I had made reservations several times before, I never had the chance to stay until this visit. The Cerulean Lounge was a wonderful space with a refined Japanese atmosphere, and I loved the wide selection of individually wrapped sweets. I was also able to enjoy matcha at a relaxed pace and had a lovely time. I had breakfast at “Sakuragaoka.” Everything was delicious, especially the rice cooked in a traditional kiln and the grilled fish. Thank you as well for accommodating my allergies.

Being right in the heart of Nakasu made me a bit nervous at first, but it wasn’t that noisy at night. There’s a convenience store downstairs, and the station is close by, so it was very convenient. They kindly changed my booking to the ladies’ floor, and the Room layout was functional and stress-free. I could stretch out comfortably in the large public bath and relax well. I’d like to stay again.