전국 × 고객 서비스 평가가 높은 호텔·료칸 - 630페이지

We tried all three private baths, and each one was an excellent, invigorating Bandai mineral spring. Getting to the Yubatake area can be a bit challenging due to some steep slopes, but it makes for just the right amount of exercise after eating and drinking. The complimentary breakfast kamameshi was also delicious.

This was our second stay, and this time we enjoyed a three-night Multiple Night Stay. The staff were welcoming and attentive, and the amenities and bath facilities were excellent. The Room was spacious and spotless, with beautiful interior design. Thanks to the thoughtful care shown to guests, we had a truly comfortable trip—thank you. Whenever we visit Azumino, this is the Accommodation we choose.

We stayed here as a base for sightseeing in Amanohashidate and Ine. One of our companions fell and was injured, and when we asked for help, the staff kindly assisted us by recommending an orthopedic clinic, arranging a taxi, and adjusting our dinner time. Thanks to their support, we were able to receive proper treatment and continue our trip. The view of Amanohashidate from our Room and the bath was even better than expected—absolutely stunning—and we thoroughly enjoyed the meal that combined Kyoto cuisine with fresh seafood from the Sea of Japan. We visited Ine the next day as well; thank you for helping make it such a wonderful memory.

The view from the Room was wonderful. We had a clear view of Lake Ashi and Mt. Fuji. The view from the main building’s Onsen was also great. All the staff welcomed us with warm smiles and provided pleasant service. We would love to stay again.

This was my second visit, and the meals were still delicious. The Onsen was clean, and I could relax and enjoy it at my own pace.

A typhoon approached, and we couldn’t stay on our original Reservation date, but luckily there was availability and we were able to stay. The owner’s wife went out of her way to help us even before our stay, and I’d like to take this opportunity to thank her. It was such a wonderful villa that I hardly know where to begin. The spacious Room, the breathtaking views of the sea and sky from the vast grounds, the warm hospitality of the owner’s wife and staff, the meals—everything was exceptional. The Room was spotless, and it was hard to believe the property is 20 years old—the interior, furniture, and furnishings all felt beautifully maintained. We honestly wished we could have stayed for many more nights (if only time and budget allowed!). Breakfast was just the right amount; you could tell at a glance how high-quality it was—and it tasted just as good. For dinner, we had a BBQ with lean Matsusaka beef that was unbelievably tender. Our growing son said he could eat endless amounts—and he finished it in no time. It wasn’t heavy at all, and I don’t think you can find meat like that anywhere else. Waking up naturally in the morning to the sound of waves, birdsong, and gentle sunlight—this is luxury at its finest and an extraordinary escape from everyday life. We’re completely missing Miyakojima already—though honestly we miss Island Terrace Nira even more (laugh). We will definitely be back! Thank you so very much!

This property is originally a private wedding venue and is only occasionally available for stays when no weddings are being held. There is no pool, but there is a dreamlike chapel that feels like paradise; with staff permission, you may visit and take photos. The rooms and service are excellent, the food is delicious, and it’s the perfect place to relax in comfort.

This stay became a truly memorable experience. The staff welcomed us with warm smiles, guided us around the Accommodation with great care, and showed thoughtful attention to every detail—service that naturally made us want to return. We felt comfortable throughout our stay. The Onsen was, simply put, outstanding. Our Room had a private open-air bath that we could enjoy all to ourselves. The water temperature was perfect, and from the moment we stepped in, it felt as if all the tension left our body. Soaking slowly while looking out over the beautiful forest was pure bliss, and we enjoyed it many times during our stay. The amenities also had a wonderful fragrance and quickly became a favorite. We chose the sake tasting Plan, and each selection had its own character and was fun to compare. As a sake lover, I was especially happy to be able to order Hiroki Aiyama separately—an exceptionally rare bottle—so finding it on the menu genuinely thrilled me. It paired perfectly with Aizu dishes such as herring marinated with Japanese pepper leaves. Being able to enjoy such precious sake while traveling is a truly luxurious memory, and it felt like something unique to an Accommodation in Aizu. They also lend inflatable rings for the Onsen. At first I thought, “An inflatable ring in an Onsen?” but after trying it, I was honestly amazed by how comfortable it was. Floating effortlessly while soaking lets you relax even more deeply than usual. It made me appreciate both their creativity and their playful desire for guests to fully enjoy the Onsen experience. The inflatable ring left a strong impression—I could soak almost face-down in complete relaxation. The cuisine, Onsen, and service were all excellent; this wasn’t an Accommodation where only one aspect stood out—the entire experience was consistently high quality. Thoughtful care could be felt everywhere, and the whole place overflowed with genuine hospitality. People say travel is defined by where you stay, and this visit truly proved that saying right. From the superb Onsen and heartwarming service to the eye-opening inflatable ring experience, it became a wonderful trip filled with great memories. We would love to visit again in another season—thank you very much.”

This summer, we decided to travel from hot Tokyo to Karuizawa, and while searching for a Hotel, we found HACIENDA, which had just opened, and stayed there. It’s directly connected to the station, which is very convenient. As soon as we stepped inside, it was quiet and beautifully designed; the warmth and scent of the wood were truly soothing. The Room was clean, spotless, and spacious—an extremely comfortable space. The welcome herbal tea was delicious. The bed was very comfortable, and I slept soundly. The amenities were also so cute that they lifted my mood. We could use the adjacent spa and lounge as many times as we wanted during our stay—what a wonderful Accommodation perk! My husband said the sauna and bath were amazing and went in again and again. We’ve been saying as a couple, “We want to make this our go-to place for summer trips.” Not only in summer—we’d love to visit again in a different season. All of the staff were kind with just the right level of attentiveness. I usually get tired from staying at Hotels, but here I was able to relax without feeling drained. Thank you very much for all your thoughtful care.

I stayed at Hotel WELLIES, and it was a very warm and welcoming Hotel overall. The welcome tea had a wonderful aroma, and I felt relaxed as soon as I arrived. The manager was also incredibly kind, and I felt at ease throughout my stay. This time, they prepared a Room on the second floor for us, and thoughtfully ensured there were no other guests in the Rooms next to ours. That consideration left a strong impression on me. The bedding was truly fluffy and comfortable, so I was able to rest well. It was also great that Harunire Terrace is nearby, which made the stay even more enjoyable. We visited from Kashiwa in Chiba and arrived in 2 hours 58 minutes—being able to get there in under three hours was another plus. I visited with my wife, had a wonderful time, and it was a stay that made us want to come back again. I sincerely appreciate the manager’s hospitality. I would also like to thank the international staff member who served our meals and kindly assisted us. Thank you for such a lovely time.

A stunning environment with remarkable architecture. Arriving early comes with a special privilege for the first guest of the day, as a charming male staff member guided us through an empty corridor, marking the beginning of a retreat that feels like floating in the forest. The meals were exceptional and truly moving. However, because this is such a perfect retreat accommodation, certain details stood out as unusual: The white chrysanthemums displayed at the restroom sink had turned brown and wilted, and despite being the first to use it that day, there was a mix of hair clumps and dust in one corner of the restroom stall. The flowers remained unchanged for two days, catching my eye multiple times—leaving me feeling disheartened on six occasions. While I didn’t notice any trash elsewhere during my stay, seeing those flowers untouched made me wonder about how cleaning by staff is managed here. Petals are generously used in your beautiful dishes; they were delightful to enjoy and deeply appreciated. However, it left an impression that perhaps no one among your staff noticed or cared for those small chrysanthemums at handwashing areas. I sincerely hope this can be improved upon—and I look forward to visiting again!

The moment we opened the front door, the view that greeted us felt like a scene from abroad. The location was even better than the website, and we were truly impressed. On the way back, the Aqua-Line was closed due to an accident, so we took the Tokyo Bay Ferry from Kanaya to Kurihama instead. The ferry was comfortable too, and it made us feel as if we’d gone on an overseas trip with our dog. The toothbrush came with toothpaste already on it, so next time we’ll bring our own toothpaste. Since the bath doesn’t have a reheating function, you need to get in soon after filling it.

The Room was very clean and comfortable. The view was also great. We were able to relax without worrying, even when the kids were being noisy. It was a hot day, so we really appreciated that the air conditioning had already been set when we checked in. We used a nearby Onsen at night, and took a bath here in the morning. A morning bath while looking out at the sea was wonderful.

Satisfied with the proximity to the station and the convenience stores around. The children were thrilled with the bunk beds. We were able to spend a relaxing time!

Upon check-in, the entrance was crowded with foreign guests, some sitting on the floor with scattered luggage, which was surprising. The trash bins were overflowing, and there were items like empty instant noodle cups. The room and amenities were pleasant, allowing for a relaxing stay. However, the space between the bed and wall was narrow, making it difficult to find a spot to open a suitcase. Breakfast offered both Japanese and Western options, so even during my two-night stay, I didn’t get tired of it.

As a design Hotel, the interior is very stylish. The amenities and Room temperature are just right, and I think it's a good location for sightseeing in the city.

Thank you very much.

As amazing as always! :) It would be great to have shoe polishing paper and a clothes brush available.

The hotel's facilities are sophisticated to the point where there are no complaints. - Indirect lighting and dimming in the room - Abundant bedding and pillows - Plenty of outlets and USB ports for charging - More than sufficient air conditioning - Equipped with a mist shower - No cleaning, but regular replenishment of supplies (more than enough) - Soundproofing to the hallway - Excellent access, directly connected to Sapporo Station via underground passage from Tanukikoji, Odori, and Susukino (I walked from Sapporo Station at check-in) However, although the room type was left to the hotel, I would have liked to be informed in advance about the road construction in front of the hotel when staying on a lower floor. I paid an additional fee. It's disappointing.

At this price, with a 12:00 checkout and breakfast included, I thought it was excellent. I worked remotely in the morning and was able to do so comfortably with the sofa and table provided. Since it's located in a busy area, whether that's a plus or not depends on the individual.