Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 630Page Number

It was a very comfortable Hotel. Since it was a king-size bed, we were able to share one bed as a parent and child. I would like to use it again.

I stayed here during the Expo. It’s a bit far from the station, but the shuttle bus was very helpful. I couldn’t make it in time for the large public bath, but since it was a hot day, a shower was enough.

As there are very few clean Hotels in Nanki, I truly appreciate Fairfield for providing a stay where I didn’t notice any dust or dirt. I hope you will continue to do so for many years to come.

I’d been curious about it for a long time, so I was happy to finally stay here. The dinosaur at reception was so realistic that when I came back to the Hotel, it startled me for a moment and made me laugh—but the lack of pressure from having no staff around actually suited me. The bath and toilet were separate, and having a sink in the sleeping Room felt unique and was surprisingly nice! That said, I noticed an unknown bug on the wall right after entering, and due to the wallpaper design, a bit of dust stood out. Overall, it was very good! Also, I accidentally went to the Osaka location first, but a staff member kindly gave me a map and I was able to make it to the Shinsaibashi location. That reassured me that there’s no need to worry even though it’s unmanned. I’d like to use it again.

I stayed here for the Expo. The staff were all very kind and accommodating. The breakfast was also very delicious. The Room was clean and comfortable to use. I look forward to staying again if I have the chance.

I stayed at this accommodation during a visit back home after deciding to let go of my family house in Yokote. When I informed the staff about my late check-in, the person on the phone was incredibly kind and left me with high expectations for my stay. The front desk staff were also very welcoming, gentle, and provided excellent service in a calm and pleasant atmosphere. The entrance and hallways had a very charming ambiance. The room number plates and lighting were stylishly designed. The room was compact yet perfectly equipped with everything needed, offering just the right amount of space. I especially appreciated that the bathroom and toilet were separate, which made it easy to relax comfortably. Everything was impeccably clean, making it truly an outstanding hotel! Although letting go of my family house means I might visit Yokote less often in the future, discovering this favorite hotel has given me a reason to return again for sure. Thank you for providing such a wonderful stay!

We booked this Accommodation because there was a residents’ discount, so we decided to stay somewhere nicer than usual. When we stayed before, it wasn’t all-inclusive, so we were really looking forward to it this time. The dango grilling was available until 4:00 p.m. We arrived just in time at 4:00 p.m., but we were glad we still got to do it. The amazake was delicious as well. The Onsen was empty, so it felt like a private bath and was wonderful. After the bath, I went to the alcohol corner for a drink, but the room was hot. When I opened the entrance door for ventilation, it was closed again. I also couldn’t find the air conditioner switch. There was a TV installed, but no remote control, so I couldn’t turn it on. Unfortunately, I went back to our Room right away. It said free Wi-Fi was available; it worked in the lobby but not in our Room, which was disappointing. We were very satisfied with both dinner and breakfast. At breakfast there were many different side dishes for rice, and I ended up running out of rice. There were a few disappointing points, but all of the staff were kind and very pleasant. The Onsen and meals were great as well, so it turned into a wonderful wedding anniversary trip.

Because my university entrance exam was on a weekday and the location was far away, I stayed here for the exam. My schedule wasn’t confirmed until the last minute, so I booked the Room as two separate one-night stays (two nights total). Normally I would have had to check out once, but they kindly accommodated my request and allowed me to stay in the same Room for a Multiple Night Stay. I was able to study calmly before the exam, and I truly appreciated it. Thank you very much.

This was my first stay. The front desk staff were very courteous. There were complimentary drinks on the first floor, and the ice-cold draft beer was excellent. The Room was spacious and had a massage chair, so I could relax, but I couldn’t adjust the air conditioning—when I tried to operate it, it turned off. I filled the in-room Onsen right away and enjoyed a very pleasant bath, but my parent, who has difficulty walking, said the step was high and felt scary. Since everything is flat around it, I thought a handrail would make it safer. I understand this may be difficult as it is not barrier-free. I was looking forward to dinner. Everything was delicious, including salt-grilled ayu and chicken hot pot, and even the white rice was excellent. The children’s lunch plate was also generous in portion size, and my child happily bit into a big fried shrimp. However, there was one thing that concerned me. My child’s dessert (a mousse-like item topped with fruit) that came with the lunch plate was taken away partway through for some reason. Since I happened to be on the phone at that moment, I wondered why. After that, as if nothing had happened, the removed dessert was served to an adult instead, and jelly was placed for my child. I assumed it had been a mistake, but I believe an explanation should have been given. Taking something once served to one person and then serving it to someone else seems inappropriate etiquette-wise. At the very least, some explanation when bringing out the jelly for my child would have been appreciated. Overall it is a wonderful Accommodation; only the dinner service response bothered me. Thank you very much.

The receptionist was very polite. It was a 4.5-tatami Room, but it was quieter than expected. The kotatsu and futon were excellent. The bathhouse was conveniently connected to the building, but during the holiday peak, it was crowded. I would like to visit again during a less busy period.

It was affordable considering how close it is to the station. The entrance is on the back side of a main road, so it was surprisingly hard to find nearby and difficult to spot even with navigation on. I understood where it was when I looked from farther away while leaving. There were two croissants in the Room, and although I didn’t expect much, they were amazingly delicious—so good that I felt bad for underestimating them! The elevator ran quietly, there was a microwave in front of the elevator, and there was also a vending machine on the floor where I stayed. (Quite a few items were sold out, but I didn’t plan to buy anything so it didn’t bother me.) The front desk staff were kind, and parking was 500 yen, which was great. I’d like to stay again if I have the chance.

I stayed here during the Tatebayashi Tezutsu Fireworks Festival. When I made my Reservation, only a smoking room was available, which was disappointing. So I called the day before to ask—just in case—and was told that they could Change the Reservation if a non-smoking room became available on the day. Since it was fireworks day, I didn’t think there would be any chance, but they contacted me that day to say they could switch me to a non-smoking room. Thanks to that change, I had a very comfortable stay. I was truly happy that they remembered my request—even though I was just one guest and it was my first stay—and took the time to reach out. This is what thoughtful service looks like, and I’m very grateful. I’d love to stay again next year.

All the dishes were very delicious, and every member of the owner’s family was pleasant and kindly answered our questions. The bath is an Onsen like a pool, and it was basically assigned a time slot on a first-come, first-served basis upon arrival; there was no second session, which was disappointing for someone who loves baths. The stairs were wet, perhaps because the previous guest didn’t dry off before getting out, which raised hygiene concerns. I understand that things like changing mats may be difficult, but some countermeasures might be worth considering. The Room felt clean, although the windows and other features show their age.

We stayed as a family. Our children really enjoyed the kid-friendly quests and fireworks. We were also able to relax in the large public bath. I do wish there had been a bit more consideration regarding the morning open-air bath tub, but the meals were just right, we could fully enjoy the wine including welcome wine, and we would like to stay again.

Delicious meals and a rich Moor Onsen—something you rarely come across. I’m worried about the major earthquake after returning home. I’ll visit again.

Three family members in our 70s stayed in a Japanese-Western style Room. It’s a Showa-era building, but the Room was clean, spacious, and comfortable. We could also see a beautiful sunrise from the Room. The location was great, and we took an early-morning walk to Amanohashidate. For dinner, we chose the chef’s omakase Amanohashidate kaiseki course served in our Room, but it was far too much for us in our 70s and we felt sorry for leaving some of it. In hindsight, we should have asked about the menu before choosing the course. The bath had one tub and I recall there were seven or eight faucets and showers. It’s on the small side. It seemed that the men’s bath on the day we stayed was even smaller. The front desk staff answered our questions in a friendly manner. Overall, I think it offers very good value for money.

We stayed in a popular riverside Room. From the window, we could see Inuyama Castle, and at night the illuminated castle was truly wonderful. The meals were very satisfying, with many delicious dishes. We would like to stay again.

The Room was spacious enough for a solo stay and very clean, so I could relax comfortably. The Onsen was a bit hot for me, but it felt wonderful. Both dinner and breakfast were delicious. If I visit the Iwaki area again, I would definitely like to stay here again.

I needed a last-minute stay and was looking for an affordable Accommodation, so I made a Reservation here. To be honest, I wasn’t expecting much, but the moment I stepped into the Ryokan I was surprised by the stylish interior. The staff were very friendly, and the facilities were clean. The bath was the silky type I love, so it felt amazing. The ice cream after the bath was also fantastic. And above all, I was amazed by how many breakfast options there were! Desserts and drinks were buffet-style, and it was the first time I’ve ever had such a filling breakfast. Even when I tried to find something negative, there wasn’t a single thing—everything was perfect, including the price. I’d definitely like to stay again.

The Hotel faces a main street and was very lovely. There were many events and activities; although I didn’t get a chance to try the food, they offered late-night udon and other thoughtful touches to enjoy. For parking, I used a paid coin-operated parking lot behind the Hotel.